Don't waste your time sending your prescription to this vacant pharmacy. Doors always locked. Called from 9 am till 530 pm no answer. I looked thru the window a lady clearly saw me I guess they're not interested in serving black customers. The business has office hours posted online and in front of the store. don't let this small unresponsive business fool you read more

I have been using AV Pharmacy for years... But, I really need to share that they Lucy and John go above and beyond what other pharmacies do. She says it will be done and it is! I've never had to wait like I have in the big stores with multiple employees... I love the way they make me feel whether I call or stop in.... Thanks so much AV Pharmacy... read more

This is a great little Pharmacy. All I can say is what a difference a truly good Pharmacy can make in your families life. Until you have been treated this good you get used to being treated like you are bothering people like at CVS or Burns does. read more

I've gone to Rite-aid, CVS, Walgreens, etc. I've had issues with all of them regarding my medication and my family's meds. They tell me it's ready and I make the drive out here just for them to tell me it's not. Then I found AV Pharmacy and I haven't had any issues at all. Lucy is very nice and helpful. She knows all of her customers by first name and I find that nice. I've been coming to this pharmacy for some years now and I can tell you I won't go anywhere else. read more

I do have to admit it. The longer I live in Palmdale, the more I am amazed. Here I am trying to locate a pharmacy that provides a medicine that is used by radiation/chemotherapy patients to battle some mean side effects. Now this particular medicine is a mixture medicine so its just not dumping pills into a bottle. I was told by the person who answered the phone is he knows the medicine but they don't do mixtures - Huh? Aren't pharmacies suppose to help all patients, not just ones that have easy prescriptions? I asked are there any pharmacies that have it and the guy said "yeah, in Valencia". Seriously? So I have to go over 39 miles to get a prescription? Then he hung up on me. Come on AV Pharmacy. Let's put our big pharmacy panties on and help everyone, not just the ones that are easy. I did give them 1 star though. They answered the phone within 7 rings. read more

I love Lucy!! End of story. They do their best for a small pharmacy shop. Great atmosphere and the pharmacist is great.

After a visit to Summit Urgent Care and finding my 11 yr old daughter had a double ear infection and strep throat the first thing a parent does is dread the 40-60 minute wait to have needed meds filled while your child is sick and only wants to be home in bed. WELL DREAD NO FURTHER!!! The owners were super nice. Very concerned and already kinda understand that speed is a must in their industry. I said "Wow, that was fast" and the gentleman behind the counter promised it only gets better as they strive to have ur scripts filled before you can sit down lol. Im all about the community and the small business owners who deserve our business. I live in Lancaster and would take the drive there any day before i go to a "big chain" pharmacy again. I hope you will too. Sometimes the extra quarter for a medicine is worth your sanity! read more

This is a long overdue review, as the AV Pharmacy has been providing my husband and I (and our out of town visitors) excellent service for six years. First, the folks who run this place know what they are doing with your prescriptions. They never rush you on your way without the full explanation of the side effects, etc, like the big box pharmacies do. Second, there is never a line. We are very busy people and don't have time to wait around, especially wen one of us is ill. John and Lucy get us in and out in head-spinning times. Third, they treat loyal customers like family. They know me and my husband's names and when there is an emergency midnight prescription to fill (like when my husband had bronchitis), they go in and fill it for us. Another example: my dad came in from out of town and forgot his thyroid meds. John and Lucy came in off-hours on a holiday weekend to get my dad's prescription filled so that we could enjoy our time together. Who else does that?? Nobody. Another note, big box and grocery store pharmacies advertise that they are convenient, but what is more convenient than getting in and out in of the store before you can even sit down and check your email? Ok, they are human... sometimes it is a bit longer than that, but really, even if you have to wait 10 minutes, it is quiet, clean, and the people are pleasant. AV Pharmacy is a true family pharmacy and I encourage all my friends to go there. read more

lucy is the best,always on top of all rx,even when i forget she always helps thank you great pharmacy

I'm from out-of-town and was visiting family here a few weeks ago. I had an infection while in town, and needed antibiotics filled. Saw this place on Google, decided to have my prescription filled here and came away impressed. The Pharmacist was very attentive, caring and thorough, making sure I knew how to use my meds even though there were people waiting behind me. She knew I was on other meds, so took the time to point out this new drug's dosage, contraindications and potential side effects so I was more informed about the drug interaction by the time I had left. No pharmacist has ever taken this much time with me before, so I was very pleased with her thoroughness. Before I left, I saw that the place sold scrubs also. They were priced very low, so I ended up buying 4 different color sets to bring home to Texas. My sister works at a Dr's clinic nearby this location so I will let her and her co-workers know about the low prices they have for other medical supplies here (stethoscopes, blood pressure cuffs, bandages and wraps). If I'm ever in the area and need meds again, I know where to visit! read more

Went here a few times. Family owned...Asian couple who are husband and wife. The wife is definitely knowledgeable in her field. However, the husband is somewhat a discredit to his wife's professional demeanor. He was rude and ignorant when I tried to fill my prescription; he blew me off on a stupid technicality (my name was missing a letter?!) The birthday, my address, and, the REST of my name matched the prescription with my ID he told me to go fill my prescription elsewhere! So here I am trying to keep my business local and trust another good ol' fashioned mom and pop pharmacy and I was very disappointed with this rude and ignorant individual. I used to go to Walgreens before my insurance dumped their contract with them. I found a cool mom and pop pharmacy in Lancaster with excellent service. I just hate having to drive an extra 15-20 minutes. A real waste of time. read more

Best Pharmacy in TOWN, BEST PRICCASH PRICES IN TOWN!!! I was given a prescription for my mother an I ask her Dr to send it to Walmart thinking they had the best price. We'll I was wrong I called AV Pharmacy to compare I spoke to Lucy an she was really nice and helped me with the best price!! read more

Very rude and disrespectful staff!!! I called for a refill but the lady who answered the phone was very irritated and kept shouting. I think you should value your customers and know the role of telephone etiquette!!!!!! read more

I cannot say enough about AV pharmacy. After moving up here I was surprised to see tons of franchise pharmacies like CVS, Walgreen's, etc. I searched for days until I found an independent pharmacy in AV Pharmacy. The owner, Lucy is knowledgeable, knows me, knows my meds and gives me answers and advice when I need them. I have nothing but good things read more

the lady who helped us went above and beyond to provide my mom her medication. there was some issues with the insurance but did not give up she was persistent in contacting them to make sure she was able to use her coverage. within mintues of verifying my moms insurance she filled her perscription. she also explained in detail the necassary precautions and dosage. read more

Our family have been using this pharmacy for the past 4 years. They have always been helpful and courteous towards us. They help us save money on our medications, call our doctors for prescription refills, and always have our medications on time. We never wait for our medications more then 20 minutes. Its always in and out. When Iam at the pharmacy, other people I hear are always saying wonderful things about these people. So I don't know why the reviewer above is bad mouthing this place. I don't normally like to write reviews because I don't have time but to see people use yelp and abuse decent business folks is intolerable. This guy's a B.S He says he likes to help out local businesses but yet I see he mostly talks bad about them. Why didn't he try to work it out with them? Get a life dude. Anyways, I hope more satisfied customers will start to send in reviews to attest to this great business. And if you have not tried them out, I highly recommend them. See for yourself how wonderful they are. We should not let a few rotten and stupid folks ruin this great site with their biased and skewed opionions. read more