I decided to try an online order with my local Tehachapi Walgreens because they had an excellent…read morebuy with Cheerios for only $1.99 each plus an additional manufacturer coupon for $1.00 off. So I go to complete order and am charged a mandatory fee for bags with no way to decline them! So I entered chat with Lavern D. Was then told that it is a mandatory charge. At no time has any store I shopped with online forced me to purchase unwanted bags! I called customer service and was given a $5.00 credit which was told by chat agent I could use on the online order but couldn't find a place to do so. So ended up having to go in store and waste gas to get the $5.00 credit off my entire purchase and wasn't given an option for the manufacturer $1.00 off my cereals.

There have been a few times the pharmacist refused to fill prescriptions for me or my family…read more Yesterday, Friday 08.04.26, my wife had some pain medicine to pick up. My wife has been getting her pain meds at Walgreens for years. The manager pharmacist said "you pick up cholesterol medicine at another pharmacy, I will not fill your pain medicine here unless you transfer your other medicine to this pharmacy". My wife tried to explain that her pain mgmt doctor does not have a contract with walmart, and savon is not wanting to take on new pain meds patients. The pharmacist wouldn't allow an explanation. With a bit of (anger) "No, no, no, I won't fill your pain meds here." IT would be ideal if the pharmacist would have the decency to hear the explanation. She shouldn't be getting in between doctor and patient. We are sorry to bother the pharmacist with our problems, we thought it was her job to fill meds and not direct patients and doctor's orders. SORRY.

Yesterday, when Rite Aid opened, they had a 90% off sale due to them closing. We were in line…read morewaiting when the they opened. It was incredible, we purchased over two grand of merchandise. Our grand total was $237, Our receipt was so long! We got diapers, candles, laundry detergent, you name it, we got it. The line was about an hour long, but so worth it! Employees were amazing with all the craziness. We will definitely miss our Rite Aid. 6/18/25

Staff is always friendly. The pharmacy works fast on prescriptions here, faster than other places…read morein town. Recommend. :)

Consistently found the pharmacists and staff to be very friendly and helpful…read more Waked in without an appointment to get vaccinated (flu and COVID). They called my name within a couple of minutes! Much faster customer service, compared to the other pharmacies in the area. Albertsons Pharmacy goes above and beyond for their customers.

Change the pharmacist. Who is he to decide what medications can be filled or not filled.read more

Everything. I ordered free shipping most if available. No problem. I get text message and a…read morephoto where my order was left. Great service. Satisfied.

I usually do my grocery shopping during the day. Last night, after 8 o'clock, I came in to do my…read moreshopping. I was out of all my fruit. There was nobody in here, it was wonderful. They were out of cherries, but I was able to get all my other fruit. I think I found my new time to shop. 6/3/25

My Rite Aid pharmacy closed and without my knowledge my prescriptions were transferred here. I…read morereceived a message stating I should call to refill my medication. I have now spoken to "Prince" about refilling my prescription that I have been out of now for about 3 weeks! The first time "Prince" Told me to call beck on the 1st of August 2025, because they had yet to receive any files....I just called its the 4th of August and Still nothing! "Prince" was rude and dismissive! Eww!

Extremely helpful, kind and super easy to deal with. They respond exceedingly fast and go out of…read moretheir way to make sure you get what you need on time.

I came here for years with no issue until today, when someone I don't know, who claims they are a…read morepharmacist and the manager said I was someone else, confused my doctors, and said she knew my "profile". She said she knew exactly who I was and that I have red hair. I'm blonde. It turns out she is not a pharmacist, despite claiming to be one over and over. I knew she wasn't because she was completely wrong about one of my medications being controlled (it's not). She didn't want to fill one prescription because it was "bundled" with another because it's the same doctor. It wasn't. When I called back to get her license number she hung up repeatedly. I later spoke with the actual pharmacist who insinuated I was lying about her claims and said he didn't have time for it. The manager then not only refused to fill any of my prescriptions but also contacted my doctor about it without my permission. I hate leaving negative feedback for a local business, but impersonating a licensed medical provider is a crime, and the customer service literally couldn't be any worse.

Either this place is completely incompetent or they just truly don't care about the community they…read moreserve. We tried to get some urgent medications filled about an hour before they closed. Instead of helping us the women who answered basically refused, stating they were closing in "a few minutes." We agreed we would pick up next day in which case her response was "this can take 48 hours to authorize." Untrue. I have been in healthcare for 20 years, medication referrals do not take that long. She was so rude, unprofessional and honestly sounded angry and irritated to be talking to anyone in general. If upper management reads this please consider retraining your staff on customer service. Just because this is the only pharmacy up here doesn't disqualify you from treating people respectfully. I will be reporting this to the better business bureau.

Amazing and professional service. Friendly knowledgable and always helpful with big bright smiles!…read more We're so very lucky to have a pharmacy in our little town. Even more so, lucky to have Acton-Vale Pharmacy.

This pharmacy is way better than crown valley pharmacy. They have my prescription in stock and…read moreready. No bs like over at crown. Nobody shows up on Saturday, my stuff is always having to be on order, and the ladies at vale have a great attitude. Completely opposite of the jerks at crown valley pharmacy. If you want good service do not go to crown valley pharmacy! Trust me!

Great pharmacy. Locally owned by the Kern Valley Hospital. Great staff and fast service. They…read moreare even moving to a new location to offer more services. As a long-time Kern Valley resident, I support this pharmacy and all the tribulations the community has had, with two pharmacies closing, and Mesa Pharmacy helping people with their needs.

I have only used this pharmacy for a friend who had no car. When I got there they said prescription…read morewas sent back. Staff are very helpful but not when it comes to holding the prescription

Female Pharmacy Tech with dark hair is the MAIN reason for the one star rating. Rude, talks over…read moreyou. Abrupt, unfriendly & inconsiderate. Talks down to you as if she can't be bothered. I have had problems on the phone with her as well. She is usually is in the back of the pharmacy filling scripts. And that where she should stay. Today at the window. I got such bad treatment form her I walked out. And this is at 10am, NO ONE else in line, so it's not because of 'long day blues' She shouldn't be dealing with the public. I have started the process of transferring to a different pharmacy. Also made a formal complaint to corporate. I am a Very patient person....this was over the top The worst customer care I have ever encountered And I worked Walgreens & CVS for 20 years Plus. Never treat a customer this way especially in Pharm

This is without doubt the worst pharmacy and buisiness I have had the unfortunate experience of…read moreever dealing with After consuming all previous patrins of the Drug Store- which many were simply because of the poor service and complete failure of Rite Aid. I finally contacted The Corporate office and spoke with someone after attempting to call this place over 25 times, each day for several days. Regardless of what excuse is given, it is not enough. The complete lack of decency and professionalism and service is worse than I have ever seen in any buisness. Do not entrust your children to the vaxinations they are pushing either. I find it disgusting that anyone is pushing vaccines that have killed more than ever. Do your own research, the answers are out there. At least this pharmacy at a local level doesn't pretend to truly care. Sadly, I couldn't give them zero stars.