Dr. Fagan conducted an eye exam during which I mentioned that my left eye had been tearing excessively for about a year. I asked if there might be something in the eye causing the issue. At the end of the exam, he simply stated that we were finished, without offering a prognosis or explanation. I had to ask specifically what was causing the tearing and whether anything was wrong. He then told me there was nothing in the eye except some calcium buildup. His response felt dismissive, and he appeared slightly irritated by my continued concern, which I found surprising given the duration and persistence of the issue. Unsatisfied with this prognosis, I sought a second opinion from another doctor in Bakersfield. That doctor performed a simple test and quickly identified a blockage in the tear drainage from my left eye to my sinuses--something that had been causing the excessive tearing. I am now scheduled for a procedure to correct the issue. Based on this experience, I would not recommend Dr. Fagan for those seeking comprehensive or attentive eye care. read more

Our family still goes to this office. It's clean and usually all the front office staff is nice. But the real reason we love this place is Hunter! He helps you order your glasses and when you pick them up he makes sure they fit right. He is funny, he remembers you when you come in. I think he looks just like Ashton Kutcher. But I have also heard he looks like Clark Kent. Lol whichever it is it's good! The place wouldn't be the same without him. read more

I'd like to give zero stars, but one star is justified, I guess, because the office staff is very nice. Dr. Fagan, not so much. I still don't know why, but I had trouble with one of my eyes on one of the vision tests that day. Tired, maybe. Dr. Fagan asked if any I had ever had any concern with glaucoma, despite my eye pressures being just fine. I told him no, it had been checked several times, but I've always gotten an all clear. He had me re-take the test (the one with the bouncing light in the sphere) and I blew it again with that eye. As I was sitting in the exam room, waiting to hear the results, he stormed in and angrily demanded to know why I was in denial about my glaucoma! I calmed him down (why should I have to do that???) so we could talk about the results. He also showed me the photo of my retina and told me there was bleeding from the optical nerve in the "bad" eye. That does NOT sound good! He referred me to an ophthalmologist in Bakersfield for follow up. After leaving the office I checked out the doctor in Bakersfield, and was NOT impressed. They were clearly more interested in doing cosmetic laser surgery and LASIK than in any actual medical eye care. That's all the website talked about. So I selected another doctor in Lancaster, where I explained why I was there. They did a complete exam, and surprise! No glaucoma. When I mentioned the "bleeding", the doctor looked puzzled, and reexamined both the retina photo she took, and the one Fagan's office had taken. She looked both over carefully, and we even more puzzled. She couldn't understand why he thought I had any bleeding. She said my eyes are just fine. Oh, by the way, I decided to get my glasses from someone else here in Tehachapi (Dr. Robison, because my wife went there and was happy, and I didn't want to drive to Lancaster any more than I have to), and so I really had THREE exams, and you'll never guess! Yes, the THIRD doctor ALSO said my eyes are fine! So now I have new glasses from someone else, and I sure will NOT be going back to Fagan! So thanks, Dr. Fagan, for the unnecessary stress about my non-existent bleeding optical nerve and my non-existent glaucoma and the expense of a compleltey unnecessary trip to Lancaster and another exam to check out my healthy eyes. read more

Dr. Fagan and his star are absolutely wonderful! Dr. Fagan is extremely kind, patient, knowledgeable, and state of the art. His staff is helpful, caring, and gracious. They all go out of their way to give you the best possible service that they can. We're very blessed to have Dr. Fagan and his staff in our town. I highly recommend them and am grateful for their service. read more

I would not recommend bringing small children here. The OD's manner is not suited for small children. I added a star because the optician was excellent. read more

They are not local to me, but I needed an eye doctor .... From their phone call to an actual visit, I was pleased with how the staff made me feel so comfortable...I took my son there for a visit and since I was pleased on how his appointment went, I decided to go again but now as myself as a patient (along with my husband). I didn't get to meet Dr. Fagan when my son had his visit, but when it was time for my eye exam, I was amazed at how soft and well spoken the doctor was. He was very personable and easy to ask questions to. Being in Tehachapi, so far, has been pleasant! And to add on to making an appointment at a place not local to me, I can say that Dr. Fagan and his staff have made it welcoming. Thank you! read more

Staff was helpful. Had to go there last April to get my 11 year old son glasses. Dr Fagan was friendly. Had to go back today because my daughter broke my son's frames. They had put his lens on new frames and we were out the door in ten minutes with his fixed glasses. read more

My family has been going here for several years. We've always had good service... and only once (out of a dozen+ trips) has there been a problem... and that was one of the front desk people being cranky. Guess she had a bad day. Overall, the doctors have been great. The person we've dealt with most, Tina, is wonderful. Their office takes a lot of insurances. read more

I took my daughter to his office a few years back. He was one of the most unkind, rude and entitled Drs I have ever seen. He lacked compassion and understanding towards my daughter during her exam, she has severe ADHD and was laughing, he became so impatient with her fidgets instead of working with her as all her other Drs have. If you can't find patience when it comes to special needs children, you shouldn't be able to provide medical care period. His staff was phenomenal with my daughter so that's where the one star comes in. read more

My experience with Dr. Fagan was good. The front desk was OK not too friendly but not rude. Once I got to the room the Dr Assistants were so sweet and helpful. Dr. Fagan was great, he figured out what the problem was that originally brought me in to the office. I'd go back again. read more

Dr.Fagan got my prescription for contacts wrong twice. Now I'm out the cost of the contacts and still can"t see as good as I should be able to. Guess I'll have to go back to costco. Would recommend you stay clear of this doctor. He doesn't even deserve a star. read more

Have received both prescription sunglasses and regular glasses from here. Always a quick and friendly visit with a great selection of frames and upgrades on lenses. Staff is great and professional, and handled my 5 year old son very well. read more

Great place to get glasses, everyone is great here. They take there time with you. Although the wait is alway 30 minutes plus after your appointment is scheduled. Sign in and bring a good book to read. But with waiting you will know they spend there time with you once you are seen. read more

Unfortunately my experience with Eagle View Optometry was humiliating . I have a pair of glasses that are useless. I can not drive, read or see tv through the glasses I was provided. I told the representative I couldn't see right. She responded with MediCal only requires you can read through them (loud enough for everyone to hear). I was embarrassed, this is my first time on MediCal. Turns out that is NOT MediCal's policy. It took nearly 3 months for me to save enough money for another exam. The prescriptions are entirely different! I have emailed Eagle View Optometry to give them the opportunity to right this wrong. Waiting for a response. read more

I have been to several eye docs in the area and Dr Fagan is by far my favorite. However, I have always gotten crap from the lady at the front desk, she must always have a bad day. I know who Tracy is and it's not her. She's sweet. read more

My family has been going to Dr. Fagan for about 15 years now. With up to 6 at home in any given year, that's a lot of visits. The office and staff are always friendly and professional and Dr. Fagan is wonderful. We trust him with our eyesight 100%. The office staff has always helped us to get the most out of our 'dual-coverage' insurances, and the optician's have always walked us gently through the process of frames, coatings, and lens types. Year after year we have always come away with improved eyewear, maximum use of our insurance, and another wonderful visit to Eagle View Optometry! We are patients for life! read more

Dr. Fagan is great. However the office staff is very rude and not helpful at all. I have been in several times and usually leave upset about the way I was treated. I will not be going back anymore. read more

Went in the office about 2 weeks ago and Tina the office manager was not Friendly at all. Was told Cheaper prices and of course when I got in and did my eye exam and picked out glasses, all of a sudden the price was ALOT more then first quoted. Left and going elsewhere. Way better prices and much nicer. read more