Whenever I go into this store, I'm greeted by a friendly employee named Ben. He's always super…read morehelpful and very nice. The fact that Rite Aid still doesn't have a lot of their products doesn't reflect the store itself but the entire company. Rough times! Ben makes up for that though!

So, i'm not normally a 5 star kind of guy, unless i think some place is awesome or maligned…read more i did i drive through Covid test, most convenient plave near tehachapi. The pharmacy got me early, walked me through the test with good humor. An excellent experience, sorry i didn't get her name (through the highly reflective window). i stopped into the store based upon the reviews. All i can say is WOW, now this relatively new store would be good in the big city, it's awesome in the small desert town of Rosamond. What a clean and beautiful store with a great selection.

It's a small town pharmacy that has personable service that we are lucky to have. They might not…read morebe able to get some drugs, which I have had happen exactly once, but that's been happening everywhere as the global supply chain is not as robust as it once was and smaller pharmacies seem to be put at the bottom of the list by suppliers. But, it's in our own best interest to patronize our local pharmacy if we want to keep them around to serve our mountain community. They are quick, efficient and good people, and keep me from having to drive off the mountain or wait on mail order to get my medications. If they decide to expand the business by installing a soda fountain and maybe a pinball machine, well, it'd really be small town heaven. EDIT: reading through some of these reviews I am hearing stories about rude service. That's something I've never experienced here, but, then again, maybe it's because I make it a rule to treat others with respect because that's the person I want to be. Yup, I have one prescription El Tejon is unable to fill for me, and learned a lot of pharmacies are having the same issue with that particular drug due to limited supply. I didn't get upset or take this out on the staff as it's not their fault, I simply called around until I found another pharmacy who has it available to ship to me and get that prescription filled through them now. But I go to El Tejon for the rest because they are right here in Frazier Park. Pro-Tip: folks will usually react with kindness if you start the interaction by being kind yourself. I've worked in retail and too many customers expect clerks to open a vein or commit seppuku if they can't get what they need immediately. Put a smile in your heart and be happy! It's contagious. (Now, I sound like a damn hippie! Forgive me, Cartman!)

I came here for years with no issue until today, when someone I don't know, who claims they are a…read morepharmacist and the manager said I was someone else, confused my doctors, and said she knew my "profile". She said she knew exactly who I was and that I have red hair. I'm blonde. It turns out she is not a pharmacist, despite claiming to be one over and over. I knew she wasn't because she was completely wrong about one of my medications being controlled (it's not). She didn't want to fill one prescription because it was "bundled" with another because it's the same doctor. It wasn't. When I called back to get her license number she hung up repeatedly. I later spoke with the actual pharmacist who insinuated I was lying about her claims and said he didn't have time for it. The manager then not only refused to fill any of my prescriptions but also contacted my doctor about it without my permission. I hate leaving negative feedback for a local business, but impersonating a licensed medical provider is a crime, and the customer service literally couldn't be any worse.

The 3 stars are mostly for being 24 hours. I work odd hours and I generally miss prescription…read morehours. The store per say is not to blame. The location and hours attracts the wrong crowd. Understaffed like most CVS' The staff does its best, but you can tell the customers drain them.

You'll have absolutely no problem finding what you need, but expect to see piles of junk in front…read moreof the store and only one person working the register so please have some time on your hands when you come here. Dirty is the only word I can use to describe this location and that's unfortunate because the cashiers here are actually really sweet and patient.

You won't get this level of service from any of the chains. The people here care about their…read morepatients and will do everything in their power to help.

If I could give 0 reviews I would. I have lived in Acton my entire life and I will make it a goal…read moreto tell everyone how this pharmacy treats its customers. Which is nothing but horrible. The receptionist has always been nice but as far as the actual pharmacist he is truly a cruel person. I was trying to get my prescription transferred over to another pharmacy because he didn't look at new incoming prescriptions. This medication was sent from the doctor 2 days prior to me showing up. He told me he would have to order it, and it would take a week....Isn't that something you would call the patient to let them know ? I had another pharmacy call them to get it transferred and they ignored their calls. Forcing me to call back and get this sent over. The pharmacist SCREAMED at me over the phone which was completely unprovoked by me. He cussed at me and I literally have never been treated like that by anyone in my life. I will make for SURE; me, my entire family, friends, and new neighbors NEVER EVER give their business to him.

For pharmacy: Drive-thru line here is insane and easily grows as the service is slow. Literally…read morepulled up around 815pm and left the pharmacy at around 9pm, my dog was with me and she was getting super anxious as we would barely move along in line.

Poco personal y bien groseros el sistema k tienen no sirve me llaman más de 3 veces du medicina…read moreesta lista voy a recoger la y no está lista y la línea es de una hora no la recomiendo

Clean and BUSY Rite Aid…read more We come here for ICE-CREAM all the time. If you stop by for ice-cream, tell the cashier up front, so they can tell a staff member to help you out at the ice-cream counter- otherwise you will be standing there waiting. My kids love Thrifty's Ice-Cream; and I love the price, lol! Cheap good ice-cream. I grew up on this stuff. So happy this Rite-Aid is around. Staff are very helpful and friendly, unfortunately if you call the store they sometimes don't answer.

For flu shots and covid shots and Amazon pick up, this place is great for me. I've been coming here…read morefor years, and hopefully this place will continue to do business.

I have been going to this location for about five years now and the customer service is always…read moregreat! Everyone is so friendly and helpful. I use the photo department to print my photos and I am always happy with the results. The long time employees are definitely what makes this store so unique compared to others where customer service is mediocre. At this store they always great you with a smile!

I'm usually able to find any odd or end that I'm looking for here. I love that Walgreens has a…read morelittle bit of everything. I was even able to get a couple small gifts on Christmas Day. (I'm normally not that person but life catches up to you sometimes.) I used the pharmacy drive through once and it was slow. But it kept me from getting out of the car with a sick child. So no worries. The staff here is very friendly. In fact on my little Christmas Day trip, me and one of the clerks were all dressed up. We complimented each other on our outfit and had a big laugh!

Don't waste your time sending your prescription to this vacant pharmacy. Doors always locked…read more Called from 9 am till 530 pm no answer. I looked thru the window a lady clearly saw me I guess they're not interested in serving black customers. The business has office hours posted online and in front of the store. don't let this small unresponsive business fool you

I have been using AV Pharmacy for years... But, I really need to share that they Lucy and John go…read moreabove and beyond what other pharmacies do. She says it will be done and it is! I've never had to wait like I have in the big stores with multiple employees... I love the way they make me feel whether I call or stop in.... Thanks so much AV Pharmacy...

Report this store: Board of Pharmacy 916 518 3100…read morepharmacy.ca.gov They deserve zero stars. Once again, I'm forced to call every single hour for the last four days and still get zero answer. Nothing. I went in yesterday to check because, as every review of this place states, they will not answer the phone. They lied about the status of my prescription. I know because as soon as I left, I called my doctor's office and told them what they said. They told me the employees here were lying. Further, I've been a Rite Aid pharmacy customer for over two decades. In Bakersfield, my Rite Aid had twice the patients and I never once experienced the issues this store has, which they blame on the number of patients. It's a disgrace that these people even have jobs. And btw we all notice that this store is next on the Rite Aid chopping block. When that happens, Cal City will be left with no pharmacy. That sucks, but it will be good that all these incompetent and, quite frankly, evil employees will be out of a job. May they end up homeless.

The greed business model is alive and well at Cal City Rite Aid. This is why when you need a same…read moreday Rx filled and you ask for a time estimate they wont answer. If they say the estimated wait time is 4 hours then they risk you leaving to drive to another city for the regular 20 minutes to fill yr Rx of Walmart or really any pharmacy. The added problems of a busy pharmacy with only 3 chairs broken AC means lawyers should hang out there. I almost fainted, there was no chair available for the lady old lady with the walker. How long until a heart attack happens while a guy waits 4 hours for his heart med Rx?

My Rite Aid pharmacy closed and without my knowledge my prescriptions were transferred here. I…read morereceived a message stating I should call to refill my medication. I have now spoken to "Prince" about refilling my prescription that I have been out of now for about 3 weeks! The first time "Prince" Told me to call beck on the 1st of August 2025, because they had yet to receive any files....I just called its the 4th of August and Still nothing! "Prince" was rude and dismissive! Eww!

Extremely helpful, kind and super easy to deal with. They respond exceedingly fast and go out of…read moretheir way to make sure you get what you need on time.