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    High Desert Respiratory

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    8 months ago

    Excellent company, great customer service from start to finish. Quick response!! They make sure that everything is done correctly.

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    Apria Healthcare

    Apria Healthcare

    (32 reviews)

    If you have any problem at all with items that don't need to be shipped or bills that were in…read moreerror, good luck correcting the issues. They will bounce you around to people all over the company and seemingly all over the world. No one will take responsibility and when you try to get a working local number to reach someone empowered to help, they will ask you how you got it and act like you did something wrong. Sales will refer to billing. Billing will refer to sales. It's the classic "right hand doesn't know what the left hand is doing". As a result, it can take months to resolve receiving supplies for a device you don't actually have, meanwhile the insurance is paying claims on those supplies. Physicians: Run, don't walk, away from this place. They have no concept of customer service. Patients: If your doctor wants to set you up with durable medical equipment, ask who they have in mind otherwise this company will just dump stuff on your doorstep without any prior effort to confirm when or what. As long as they get your insurance to pay, they don't care.

    This company is horrible in general .hospital probably saving money and gave me this contact for…read moreequipment order that never came they said they ordered it and then they lied to me. Customer service is horrible they'll just hang up on you sounds like they're from another country . If you're not forced into doing business with this crap company then please don't bother and waste your time and if you do have to I suggest you warn other people with ratings.

    AV Saferide

    AV Saferide

    (3 reviews)

    Focused on patients, not profits!…read more When my dad, age 82, lost his​​ ability to drive, my siblings and I didn't know how we could get him to the numerous medical appointments he has. We work full time, and two of the three of us don't live anywhere near the Antelope Valley. I called around and got quotes from a lot of non-emergency medical transport companies, and I was shocked by how impossibly expensive they are. All of them charge by the mile, and some have an outrageous minimum rate per hour - - on top of charging per mile - - and all kinds of fees (scheduling fee, pickup fee, etc.). A local round-trip would easily cost $400 or more each time,​ and it wouldn't be anything more than pickup and dropoff. Just insane. AV Saferide covers everything in one price: transport to and from the appointment, assistance with walking to and entering and exiting the vehicle, escorting the patient to the front desk of the appointment office to ensure that the patient gets there, and leaving their contact info with the front desk. ​​​​​​​​Throughout everything, they text me updates so that I know my dad made it there and back. And they've established a great relationship with my dad at a personal level, too, which means a lot to both my dad and me. They don't sneak in fees, and they don't route you through an Ai phone system with no human connection or assistance, which is what most of the other places did when I called for information. They care about the patient, and they care about how much it costs families to get this kind of help. ​ This company is a gift from God to my family and me, to help us through a very hard time. ​​​​​I can't say enough good things about Jaime and Melina, really. I'm so, so, so thankful that I found them. ​​​​

    I am going to post again. AV Saferide, Jaime, is the best of the best. I have used this company…read morenow for several months. I have never been disappointed. Jaime continues to be a gentleman, very kind and very caring. I had a outpatient surgery yesterday afternoon. He was already there waiting for me, to take me home. I was still a little woozy from the sedation, and felt very comfortable with him taking me back home. That is how much I trust him. His heart is bigger than he. A very kind soul. You wont ever be disappointed. Thank you Jaime.

    Life Care Solutions

    Life Care Solutions

    (18 reviews)

    The previous posters are right on with their review of this company!…read moreI've had to deal with them, (for my boss) since 2006. They are rude, unprofessional and don't give a rats ass if your oxygen machine is not working. If you have someone that needs oxygen 24/7, this is NOT the company for you! As for the rating, - 10 stars. They shouldn't be in business!

    I second what Benjamin D. wrote!…read more My family has been dealing with Life Care Solutions for months... They repeatedly called and demanded that we pay them $500.00, even though our insurance covered the machine. They claim that we visited their office over three times (after we switched insurances) in order to collect (extort) money from our insurance company Even though our previous insurance company paid them A LOT of money, they're still demanding money from us. We NEVER visited their office on the days they claimed, and they've never been able to show us one document with a signature of our visit. They've tried to charge our old insurance thousands of dollars for services we NEVER received. They've even sent us notices of sending us to collection! I don't know about the entire company, but I have nothing good to say about this office. They're committing fraud by claiming we visited months after we had already switched insurances, and are charging our OLD insurance company. If that's not FRAUD, I don't know what is. I'm assuming that the trick is to sell the machine to your insurance, and once you switch or your insurance is canceled, the sold machine then is claimed to have been a rental, which they then try to sell to you for $500.00. Don't be fooled by them! They're a bunch of extortionists. Avoid, avoid, avoid. And good luck calling them... They will blow up your phone, and leave messages, but they'll never answer their phones. This company is a scam.

    High Desert Respiratory - medicalsupplies - Updated September 2026

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