After getting my tires rotated, I came back for a torque check. Gerry was there to greet me. I told…read morehim what I needed. He asked for my phone number and Costco card. Once he had my info, he scanned my card. I also mentioned that my tire light had come on, and I was hoping they could take a look. Gerry said no worries, gave me the instructions, and told the guys to take care of me. I went to the spot he told me to, and Luis helped me out right away. Before I could even tell him why I was there, Luis was already working on it. He explained everything as he went. It was super quick! Gerry and Luis were both professional and nice.

WOrST costco i've been to EVER. It's almost comical as it was a chain reaction of bad things:…read more - major line to order food. First machine was stuck and broken. 2nd one didn't take my card (that i use everywhere). 3rd worked. - i then moved to the pick up lime for food. After 15 min of waiting, the line was closed and we had to merge int another one. When i finally got to the counter like 30 min in, they told me they didn't have cheese pizza. Jokes on me because i've been vegetarian 36 years.. so i had to wait for it (another 25 minutes!!!!!) but then i asked for water and the guy gave me a non cold bottle. I asked if they had cold, they didn't. He gave me a cup so i could get ice, which was nice.. i went to first soda machine for ice: NO ICE. I went to 2nd one: : NO ICE. I went to third one: NO ICE. Lol.. and 25 minutes in, I finally got my slice of cheese after Fighting them and reminding them!

We braved the crowds today to grab some presents. The place was crazy busy, which you can expect…read morethis time of year. The women's restroom was gross, and only one working sink. Was able to find what I needed. We didn't interact with any employees because the fabulous Scan and Go. 12/8/25

Went to order a custom cake. Gal at the bakery department asked if I needed help, to which I…read moreresponded, yes, where are the order forms. She said I needed to scan the QR code on the cake ordering sign, then asked me when I needed the cake. I said this Saturday (2-3 day advance order, which is what we've always done). She replied cake orders need to be placed 3-4 weeks in advance - I said, what?? I've never had to order that far ahead, what's going on? She answered it's been that way for 2-3 years. Wow! Where is that posted? It's not. They are too busy and I should have known that ... Honestly, that's fine, Sam's Club has that right, but I still think it should be posted. By the way, she was a bit snotty and condescending when I added, I've ordered many cakes at Sam's Club and never had to order 3 weeks ahead. She assured me I was quite wrong; it's been that way for 2-3 years and I haven't ordered a cake in at least 2-3 years ... yes, yes I have, and I have the receipts to prove it. Would sure appreciate being spoken to like I'm a valued PAID BUSINESS MEMBER (since 2005). If I'm going to order a half sheet cake from Costco, I'm going to go ahead and do all my shopping at the same time. Scan n Go is what keeps me shopping at Sam's Club but snippy little girls in the bakery department will cause me to take my business elsewhere. So, if you didn't know, it's 3 -4 weeks' notice to order custom cakes at Sam's Club. So disappointed I will be shopping at Costco ...

Went shopping at Smart and Final today it was a disappointment to see that all the containers of…read moreavacado kept in there refrigerator were molded, as if they had Maggots and Worms inside of them. Disappointment #Food Safety! It was the one on 10th st west palmdale

For a company worth many millions of dollars, you would think they could afford "asset protection"…read moreservices to protect the store from theft. Also, you would think they would hire a manager that understands that when you shut the entrance to the store down, they would put the sign stating such outside the door and not inside the the "lobby" of the store forcing patrons walking to the entrance to walk all the way across the front of the store to the exit, in the Antelope valley heat, then forcing them to walk across the front of the check out stations back to the entrance to gain access to the store to shop. Then there are the lines. The lines were so long at the TWO open check stands that we decided to just leave. Your inconsiderate treatment of the customers because of the lame security measures in ridiculous and we'll just stop shopping there. GOOD LUCK!

They change the suit sizes and send out the wrong size, claiming it's the correct size. Do not…read moreorder from here! Fraud.

I called to check on layaway and the temp or receptionist was rude I ask to speak to the management…read moreshe put on hold and now she must have blocked me so now I can't get Thur. I just want to speak to someone in management. The service I got was awful

They have a candy mix that contains gobstoppers and now n laterz…read more NUFF SAID Still, no runtz But they do have all the other fix-ins you expect from a winco. I asked a staff member at the food court where the restroom was and he just pointed which would have been fine but this store doesn't have a huge banner, sign or text on the walls saying "RESTROOMS" like at other wincos I've visited Not helpful

THE GOOD: The overall prices saves me money…read more THE BAD: I know it is only temporary but the last two months have been like a scavenger hunt in a construction zone. The store has whole areas empty. I go in every Saturday morning and they are doing remodeling and updating. You have to hunt for the items you are looking for. If you ask for help the workers are just as confused as to where everything is. Not only have they moved the products - they have redefined what product belongs where. In example, the Rice a Roni is in a different row than the Noodle Roni where they used to be together. They have also removed the fish and deli counters and replaced them with all pre-packaged products. There are no longer small sizes of the deli items like Cole slaw and potato salad. You can no longer get thicker cuts of the deli meats. Once it is all done I am hoping it will be better but with the removal of the fish and deli counters it will never be as good as it once was.

They sell you a mattress stating a 10 year warranty know very well it won't last even 5 years…read more Only lasted 1 year. I called to get a new one, sent pictures with the email. They didnt even call me respond. I call them a month later they say it's not covered under warranty. There is metal exposed metal and has lost its shape. My son is only 120 pounds. It would not even last 1 yr if he was heavier. I call the store and they have the nerve to say "You get what you pay for" Really?? It wasn't that cheap for it to last 1 year. They should call it a temporary mattress!

Where is this store located cause I have a 10 yrs warranty on my mattresses I need them replace…read more It's supposed to last 10 yrs but they only last 5 yrs. I need to find this location so they can honor their warranty. Please help find them.

I needed a few capacitors for a quick repair, not only did they have some in stock but Juan was…read moreextremely helpful. He was not pushing for a sale & was very informative. I was very satisfied with my experience & purchase. The capacitors didn't fix my problem but that was on me. As for the help they gave me they get 5 stars for excellent customer service. Thank You.

Great friendly company! Very friendly staff! Took my special order, made sure it all came in and…read morewas correct! Looking forward to working with them again.

Great customer service! I was able to order a sofa bed in the style & fabric that I was looking…read morefor, arrived within requested time frame & was set up with care. The item has held up well, looks new after one year of moderate use.

My wife Wendy and I are extremely happy to have purchased here.The reviews did not disappoint. The…read moreselection is a must see.The two amazing people Leonard and Vince are truly very knowledgeable and very accommodating individuals. I can't say enough about the amazing set it's truly breathtaking and the most comfortable set we've ever owned. Don't throw your money away at Ashley's or Bob's discount. These are built to last for years. Wow you guys are in a league of your own. This valley can't out do the service quality and knowledge. WERE life long customers.