They are always nice when I come here. The service is excellent! The selection is excellent!…read more The value is excellent . You get what you pay for. Here's the thing. It's a little drive for me but I like coming here so I could visit my favor Donut Shop for their French Crullers.

Knowledgeable people, great service. The best products. A pro shop. The store has been serving the…read moreAV for 6 decades. You have to know what you're doing, and doing it well to last this long in this age of big box chain stores.

Prices are fair and customer service is great. Good selection of iron work parts. Easy to order…read moreparts and ready for pick up.

I was very pleased with the materials purchased from Patton Steel. The staff member my wife and I…read moreplaced an order with was very helpful in getting all the correct materials selected, as well as arranging delivery. The order was delivered in very little time and they made unloading the material extremely easy. Thank you again!

I called him around 6 to see if we can go and how much he charged. Right from the start he was…read morewilling to wait for us keep in mind (they close at 7 PM), and instead of turning us away, he kindly waited for us and still helped us out. That alone already showed incredible customer service. From the moment we walked in, he was friendly, respectful, and very professional. He fixed the phone right on the spot, and the quality of the work was excellent. Everything was done quickly and perfectly. What really stood out to me was how honest and helpful he was. The prices were very reasonable and not overpriced at all, which is hard to find these days. On top of that, we bought a screen protector and even though we purchased it ourselves, he installed it for free and also helped put the case on my husband's phone. That kind of extra care and attention to customers really goes a long way. I also bought a case for my iPhone 14 Pro Max, and we were both extremely happy with the service. It's rare to find businesses that treat customers this well. If you need phone repairs, screen replacements, or accessories, this is definitely the place to go. Great service, great prices, and an overall great experience. Highly recommend supporting this business!

Excellent customer service. Quickly fixed my iPad and very reasonable prices. I highly recommend.read more

Very helpful and the price was right on the refrigerator we purchased…read more They said it would be delivered in two days and it was.

We are happy to have such a good restaurant supply in Lancaster. Good supply with very reasonable…read moreprices. We will be trying AV Restaurant Supply first in the future for quality kitchen supplies and equipment for less than you may pay for junk at Wal Mart if they even have your item. I found metal egg rings not available anywhere else, and every size of food service tray. We will be shopping soon for a commercial quality (keeping plastic out of our coffee) coffee maker which they have.

My experience with B & D was great. Jeff was honest, communicative, and showed up at the scheduled…read moretime. He was courteous and quickly diagnosed my oven. Once he switched out the igniter the oven was back to working properly. The holidays are saved! I would definitely recommend and will call them again if I have any more issues with appliances.

We've had to use this company twice due to faulty construction done by a remodel construction…read more They've been wonderful! They unclogged our dishwasher that was left filled with construction material after it flooded our kitchen the night the remodel was completed. Then for 3+ months we couldn't get our stove to light. Afraid more material was clogging it, we again, reached out. The only negative thing I can say is, this company is so good, we had to wait for them to come out. But they were definitely worth the wait. They did a great job and I've got no issues recommending them to anyone. Thank you.

Terrible service !!! Man in there is rude as fuck. We asked a question and he wasn't doing anything…read morewhile the person who he was helping was on the phone and he answered rudely. He did not care to attend us. Seemed racist!!!

I needed an engagement ring I was about to pay 6,000 in the mall my friend suggested going to All…read moreAmerican Pawn he had needed some money and discovered you can buy stuff there for a fraction of the price you'd pay at a regular store ..I found a really nice ring for 2,000 Jeff cleaned it up looked like new!..He was very helpful great customer service! I give this place 5 stars

I gotta be completely honest. I went in to sell my brand new Xbox and Ian was completely nice and…read moreinformative. I believe the other co-worker's name is Sarah? But she was phenomenal as well. The moment you enter into the store you can tell it's a hard working atmosphere. Ian, is the owner and I could tell her had a long day but he still give A+ customer service. I'm glad I was recommended AV Retro. They have a lot of cool stuff in there too and they're always running discounts. Thank you for making my first time coming in an incredible experience. Keep up the great work! Wish I could give 10 stars!!!

1 Star 0 if possible I really tried to give this store the…read morebenefit of the doubt, but after multiple experiences, I'm extremely disappointed and no longer feel comfortable shopping here. The first issue was a PS2 controller I purchased from the store that turned out to be defective. I had the receipt and had purchased it that same day, but when I asked for my money back, I was given a hard time and was told that they could exchange it. I eventually accepted the exchange, even though the experience already made me question the quality of the products being sold. The second issue was a PS2 game I purchased that didn't work. I had to make another trip back to the store to return it. After that experience, I was hesitant to purchase another used game without knowing that it actually worked. Then, on Sunday, August 9th, I went back to the store and found another PS2 game I was interested in. There was only one copy available, so I asked if they could test it before I purchased it. Considering my previous experience with a defective game, I didn't think this was an unreasonable request. Instead, I was basically told that it was up to me if I wanted to buy it. At that point, I was done with the store and walked out without purchasing anything. I genuinely tried to give this place the benefit of the doubt, but after these experiences, I'm extremely disappointed with the customer service. I don't feel like the store made any effort to make me feel confident about spending my money there after I had already experienced defective products. I would highly recommend taking your business somewhere else. I would not recommend this store to anyone looking for used games or gaming accessories. Honestly, it makes sense why this place always seems empty whenever I'm there.

Was able to get my phone fixed same day. Price was very reasonable. Definitely returning for future…read morefixes

Very transparent and great customer service!! 5 star service. Fixed my PS5 the same day and even…read moreexplain the terrible job that was completed prior to visiting Tech Surgeon Av!