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    Burns Prescription Pharmacy

    2.9 (56 reviews)
    Closed Closed
    Updated over 3 months ago

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    Half photo copied instructions that's missing first half and top portion.
    Baldy T.

    Gouging people for Covid tests! Stay away! They charged me $25 EACH when they're usually that or less for a pack of 2!!. Didn't even come in a box and when I got home I opened the instructions and they were half photo copied instructions. Tells me they're splitting kits and more than double charging. I was so mad I took them back and they said no but they did end up refunding my money.

    Extremely bare!

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    2 years ago

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    4 years ago

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    9 years ago

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    4 years ago

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    7 years ago

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    8 years ago

    Super fast and efficent service.Staff very pleasent.

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    7 years ago

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    12 years ago

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    12 years ago

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    15 years ago

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    Page 1 of 2

    Ask the Community - Burns Prescription Pharmacy

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    Review Highlights - Burns Prescription Pharmacy

    Ok, back to my review: my doctor's office told me about Burns Pharmacy based on the good feedback from other patients.

    Mentioned in 7 reviews

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    Lincare

    Lincare

    1.7(9 reviews)
    3.2 mi

    Julie gave me terrific service. She spent considerable time sorting out my equipment issue. She has…read morea great attitude. Kristin and Ryan were helpful too. There is one man who works there who is rude, impatient and downright insulting. He is ill-equipped to work in any enterprise involving dealing with people - other than perhaps a concentration camp where he would rise rapidly through the ranks.

    Horrible customer service! As a 20 year medical professional their customer service is horrible and…read morecauses severe delays in patient care needs! They need to get ride of representative Nicole and the other rep she tried covering for because they're delaying patient care and a bad look for the company! Will keep losing your multiple faxed doctors orders! Orders that have been sent with faxed confirmation! just now New Beware! My doctor and I both have tried multiple times to fax orders and contact office for DME. I've contacted office 3 times. Person who answered was beyond condescending and pushed it back in my doctors office when I was right here when he contacted the Lincare and faxed ordered weeks prior. The lady on the phone didn't want to help and just rudely hung up the phone. Not once was I rude to her and just needed help in trying to figure out why my doctors office have spoke to them on the phone, faxed with confirmation and they still can't find orders. The Lincare representative was rude and unhelpful. I called back and spoke to Nicole. I asked if the calls are recorded because I was appalled at the way the first representative handled the call and customer service. I asked the representative that answered for the person name and to speak to a manager. The representative put me on hold and came back and said that the original person that answered the call was the only manger they had and there was no other bosses that could help me. I told her that I found that hard to believe and it sounded as though she was covering for her rude co worker! Will be taking my business some where else! Way to go Lincare! Do use this company!

    Apria Healthcare

    Apria Healthcare

    1.8(32 reviews)
    2.1 mi

    If you have any problem at all with items that don't need to be shipped or bills that were in…read moreerror, good luck correcting the issues. They will bounce you around to people all over the company and seemingly all over the world. No one will take responsibility and when you try to get a working local number to reach someone empowered to help, they will ask you how you got it and act like you did something wrong. Sales will refer to billing. Billing will refer to sales. It's the classic "right hand doesn't know what the left hand is doing". As a result, it can take months to resolve receiving supplies for a device you don't actually have, meanwhile the insurance is paying claims on those supplies. Physicians: Run, don't walk, away from this place. They have no concept of customer service. Patients: If your doctor wants to set you up with durable medical equipment, ask who they have in mind otherwise this company will just dump stuff on your doorstep without any prior effort to confirm when or what. As long as they get your insurance to pay, they don't care.

    This company is horrible in general .hospital probably saving money and gave me this contact for…read moreequipment order that never came they said they ordered it and then they lied to me. Customer service is horrible they'll just hang up on you sounds like they're from another country . If you're not forced into doing business with this crap company then please don't bother and waste your time and if you do have to I suggest you warn other people with ratings.

    Burns Prescription Pharmacy - medicalsupplies - Updated May 2026

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