The good is that they are understanding the bad is they don't understand that taking too much time on one customer while the line gets longer and longer read more

The pharmacy is a complete mess!!! Never again. Would not recommend anyone use them.

Absolutely horrible service as always Management hides in the back and one employee is left for the rest of the store. The pharmacy is deplorable and should really just close. Excessive long lines daily and no urgency to keep the line moving. Multiple registers yet typically one person is working Everything shuts down at lunch time which is asinine. If you don't want to provide world class customer service just quit and close the store. read more

I was threatened at this store today. I purchased cigarettes for my mother today and put my id on the counter it slid to within an inch of the other side where an ignorant cashier said "please don't throw your if at me ma'am" after she stared me down of which I didn't same, she calls her manager. Manager didn't come. Girl went to get her and manager says " did you throw your ID at my cashier?" I said no the cashier picks up my ID and says yes you did. You threw it just like this and she threw it at me and hit the floor. I said " if I would've thrown as a you , it would've landed just like this when you threw it at me they give me my cigarettes." She says shit like this will get you beat up, I promise" I said "only in your world" That girl should've been fired right there. The manager waves her hands and rings it up. I have filed a threat report Managers name is Angela. read more

If I must be honest, this is definitely my least favorite Walgreens ever visited. I only come here if I am on this side of town and I absolutely need something. For starters the store is not very clean on the outside or inside. They do not do a good job on keeping items stocked, the staff is unprofessional and rude, and there is never a manage available. In this case, the ratings are low for a reason.. read more

This has to be the worst Walgreens. I visit here because it's convenient, but it is the slowest Walgreens with the laziest workers. There is never anyone available to help, and the line to check out and the line at the pharmacy are always so long. I cringe every time, I come here, but like I said, they ARE SO SLOW!! read more

Well Walgreens in Rosedale what is the issue yesterday? Why did you close at 3:50 in the afternoon. Please let us know if this is going to be an ongoing issue so we can find another pharmacy. Thank you read more

I was shopping in this store minding my own business when suddenly I was surrounded by police officers. The workers called and made a false accusation that they saw me stealing. I promptly emptied my pockets to prove my innocence. The police officers apologized for the store's wrongful harassment and gave me their contact information in the event I file a civil lawsuit. They thanked me for cooperating and wished me a happy holiday as they were leaving and I continued shopping. The workers did not apologize when the police told them I had no stolen merchandise on me and continued to harass me. When I got to the register to ring up my items and make a complaint, a worker started arguing and another worker came over started shouting and cursing at me and ran around the counter to attack me and had to be restrained by two other workers! When I left, she was still screaming and trying to break free. My blood pressure climbed sky high, and I was throwing up outside the store from her volatile actions. This girl was psychotic and neither her nor the other workers showed any regard for my safety or that of all the bystanders. They were so angry to be proven wrong. The sickest thing about this shocking fiasco was that they knew they were wrong but showed no remorse and made no attempt to acknowledge it, make amends, or simply apologize. ON A HOLIDAY no less! I even showed them the hundreds of dollars I had in my wallet and asked what in the world they thought I wanted so badly that I couldn't pay for? Obviously, they thought I had no money. I worked retail for years and these people are clearly not trained in loss prevention and are breaking every rule in the book harassing customers and turning away good business. This same thing happened not long ago when a worker named Brittany accused me of stealing my own hat that I had taken off when I entered the store on a hot day. It was an Under Armor brand, which they don't even sell there. In her twisted mind she had mistaken my used hat for a brand-new pair of unopened Walgreens socks that no one would want, let alone steal. I was nowhere near a clothing rack and had no idea they sold socks if they even do. If they were looking at the cameras instead of judging everyone based on their personal biases rather than real facts, they would have known that I was nowhere near the clothing section. Brittany ordered a male worker named Deondre to confront me with her by blocking my exit, holding me against my will, and demanding to search me as I left the store. I showed the contents of my handbag where she believed the socks were. When Brittany realized it was just a used hat, she stomped off muttering obscenities under her breath. It was literally like she just wanted me to be guilty of something I wasn't. For what purpose? Then, in the parking lot, the worker Deondre came outside and apologized profusely. He said he only searched me because Britany ordered him to. He said she thinks everyone is stealing and accuses customers on a regular basis. He said she was going to be fired for it. Brittany was fired but the hostile organizational culture persists. This raises the question, why aren't they watching the cameras so they are not making baseless false accusations? Why aren't they trained in loss prevention and conducting themselves appropriately and professionally? Why are they obsessed with stealing and not quality customer service? And why are they harassing verifiably loyal and longtime customers for no reason and creating a huge liability for themselves and Walgreens? Do they dislike their job and hate people that much? Are they discriminating? Indeed. The most hurtful fact about this traumatic incident is that I have been shopping in this store for decades since my kids were little and spend hundreds of dollars at a time there but was treated like an animal not a valued customer. I am appalled and sickened, my holiday is ruined by this defamatory humiliating degrading experience! They are so obsessed they must be the ones stealing and have a guilty conscious. My neighbor told me they did the same thing to him and when he complained the worker said she was the manager and that she didn't give a #@$%! Another thing that is nuts is that they have panhandlers and prostitutes loitering in front of the store asking people for money and they leave them alone. And seeing needles in the parking lot is a common occurrence. Please avoid this store at all costs and if you do go in there take a witness and have your phone on record the entire time. But don't put it in your pocket because they'll think you stole it. If they accuse you of anything call the police on them so that there is a paper trail on the laws they are breaking. Shopping in a pharmacy should not be like shopping in a prison or being on the streets in a bad neighborhood. This store has been going downhill for years. Happy Thanksgiving Walgreens! You have outdone yourself this time. read more

This updated review reflects the level of customer service provided by the store management Bought a gift card at this Walgreens location. Thankfully, I saved the gift card receipt and the gift card activation slip. For whatever reason, the card was not activated correctly and it could not be used. Brought the faulty gift card back along with my receipt and activation slip, but was told by a very unhelpful, rude store manager that I was $hit out of luck and there was nothing they could do. Golden Ring Walgreens, you just lost a large family of long-time customers with your incompetence and unhelpfulness. read more

I had the worst customer service experience there last week. I was in a long line with my 5 year old son to buy a card, some clearisil and chapstick. There were at least three other associates walking around the store and the cashier with the long line was just talking about the discounts on cigarettes, his date last night, and other random stuff while slowly ringing people up. It was insane. Folks in the line started complaining about this but he just kept talking and the line kept NOT moving. I finally get up to the check out and he doesn't greet me, basically tosses my items into a bag and before I could even swipe my card, he is asking the guy behind me what kind of cigarettes he wanted and if he picked the ones he did because they were on sale. WHAT??? I'm not even done paying. I had to THANK HIM for ringing me up. He looked at me like I was the crazy one. Never again. I hate this Walgreens and they will not get my business anymore. read more

As I am in Walgreens today. My experience sucked beyond measure. I had to explain to the cashier girl what not to put in my recyclable reusable bag. Then she gets snippy. I already have a slick tongue but I spared the cashier girl. As well there were carts with merchandise in the aisle. Many of the associates looked clueless on what to do next. Ill take my business elsewhere , I dont need attitudes etc read more

This is my 3rd time trying to use the photo section and it not be working. The first time, they did give me the courtesy of calling asking did I want to wait until machine was working or change pharmacies(you have to start the whole process over) but the last 2x's nothing. What's the problem? Operator error? I know have to leave my area and go somewhere else...so sad, but this is my last time, won't even use the pharmacy! read more

There is a street level mentality here that everyone is in the store to steal. The employees put their own agendas before the interests of the company. In part this appears to be because the store employees are a disproportionate representation of the customers who shop there. Upper-level management needs to step in and correct this problem or community members should come together and boycott. Employees should not be permitted to treat customers in the way that is occurring at this location and still be able to keep their jobs. Complaints are blatantly disregarded, and management is partial to the employees who are treated better than the customers who keep the business afloat. Employees need more training and should not be given a ticket to treat customers however they wish. The number of complaints of bad experiences at this location are profound and need to be addressed on behalf of the community and the company. read more

I've been shopping at the Golden Ring Walgreens for years but it has really went down hill. The employees are unhappy & don't want to work there but for some reason still do. There's an extremely short woman that's always at the front register now that gives me a hard time, she's rude & impatient. She doesn't even greet you when you get up to the register & acts like it's a chore to look to see if you have any points .. & don't you dare ask her about a coupon. I called the other day to ask if my photo order was ready for pick up & guess who answered the phone... this short lady hung right up on me when I asked to check on my order!! I'm done with this location. read more

Do not come here for the flu shot or any other vaccines. They don't streamline and separate the process for people getting prescriptions and those getting vaccines the way CVS does. We had to wait in the pharmacy line 3 different times with a ton of other people picking things up on their way home from work. It was a nightmare. Then when my husband was finally given the his vaccines, the pharmacist asked him if there was a new baby in his life (Whooping Cough vaccine). He said yes, and then she responded "your grandchild?" He was floored and responded "No!!! We don't even have kids!" Our good friends just had their first baby. Way to be offensive! read more

This place is just Horrible.... no other words for it, most are rude and lifeless, except for that Becky Girl and I think her name is Terri...They are the only ones that are friendly and know what they are doing. read more