No dedicated staff for immunizations. Had to wait 40 plus min after scheduled appointment time. Absolutely ridiculous!

This walgreens is so shit, i eating in line for 30 mins for a prescription, rang the bell at the drive through which no one answered, rang it again and some lady yelled at me saying "why are you pressing the button? i said im coming didn't i?" which this lady had not communicated with me at all. This is the worst walgreens everyone is so rude ! highly unprofessional and i DO NOT recommend. read more

I have never received the awful customer service that I got today. We waited from 10:30 AM to 4 PM to get a prescription filled that was never filled. My husband just got out of surgery and had a prescription to get filled instead of turning us away if they couldn't fill the prescription, the woman yelled at me and said that I wasn't giving her the correct card for my insurance. However, I know that I was giving her the correct card because at every other pharmacy that I have went to the card had worked. We normally go to CVS and I will continue to go there. Unfortunately this medication has been back ordered so we decided to go to Walgreens because it's even closer to home now I see why we don't go there. The woman who yelled at me randomly she can't exchange narcotics for cash which was so weird bc we never asked her to she kept calling our prescription card a discount card. We even used it right before at the CVS to fill an antibiotic prescription and had no issues whatsoever. Don't bother wasting your time going to this Walgreens the staff is obviously not intelligent enough to type in a couple of numbers in the computer. The woman that "helped" us was a heavyset woman with a bad Karen haircut. She might have been the manager herself which explains why the rest of the staff couldn't figure it out either. Completely incompetent and rude read more

You have your prescription sent there by your doctor. They no longer call you to tell you that they don't have it. So you waste your time and money to get that news after you stand in a long line to get it. Also they refuse to give you your medications as prescribed. They tell you its too many. Even prescriptions for chronic conditions like thyroid medicine. They play with your life and health. Looks like their pharmacy techs think they are doctors. read more

Horrible customer service. Very slow, ignore people at counter. Drive through always out-of order, close entire pharmacy for lunch break vice taking turns. read more

I moved to the neighborhood about 6 months ago. This is my neighborhood Walgreens and I can honestly say I HATE this Walgreens location. My experience has been with the pharmacy mostly. I've given them multiple tries in hopes of my experiences being one-offs, but NOPE!! First, they are EXTREMELY slow. Expect to take a half hour or so picking up a prescription through the drive-thru (which is faster than inside the store). It doesn't matter if you have 1 person in front of you or 3 - plan for a half hour! Second, their customer service and professionalism is lacking. You can pull up to the window and the pharmacist will look right at you and say nothing. No "welcome to Walgreens" or "I'll be right with you". Just NOTHING. Then, if you have the audacity to say "hello?" expect MAJOR attitude and an even longer wait. The only pro is that my prescriptions are filled correctly. However, I can get prescriptions filled correctly at pharmacies with much better customer service and timeliness. If you insist in Walgreens and can drive a few minutes up the road, do it. The Back River Neck Rd location is 10x better. read more

This review is strictly pertaining to the pharmacy. They don't use discretion, they hang up on you after long holding periods, a pharmacy rep (as they change all the time) was rude to me. Very long waiting times as I'm sitting at the drive thru seeing at least 3 people working through the window and no one in line in-store-??. They mixed my name and another persons meds up. I switched pharmacies. read more

This Walgreens has amazing employees and an even better management. It's a convenient store so it's definitely OVERPRICED! However the sales are phenomenal. Check out the clearance items too. I always enjoy coming to this walgreens specifically. read more

I love this Walgreens. They are very helpful. I always get great deals on their clearance rack.

Most employees are nice and the place has the basic stuff we use at home - a pretty wide variety too. The service for the photo center can be slow sometimes and the pharmacy can be very busy, but that depends on the time and day you go there. read more

Not as efficient as other Walgreens that I have dealt with. I was right there when my doctors office called my prescription in and I personally gave my doctors the phone number to this branch, when I went to go to pick up my prescription they told me that they never received it. I gave them the benefit of doubt, then my doctors office called in something else in for me that I have to take for the rest of my life and they phoned in a years worth of refills when I went to pick that up, there showed no additional refills. One day I received a automatic call telling me that I have a prescription ready to be picked-up and the next day my husband received a call also from the automatic system saying he had a script also waiting to be picked-up, it even gave us the address of which Walgreens it was. When we went in to pick up our scripts the young girl said that she had nothing for us at all. So that's why I give this Walgreens a bad rating all the other Walgreens that I have dealt with in the past are super. read more