This CVS is hit or miss. Just like with most other locations, this location can be amazing at…read moremorning and evening hours but super swamped and a discombobulated location at all other hours. This could be because of the lite staffing, the high volume area that it serves, etc. We have medication for our dog that we pick up from this location once a month. We've utilized both the drive through and the in-store checkout to get her prescription. Some days it's super speedy and there aren't any issues. Other days, it's an absolute disaster. Overall, I give this location four stars due to the amount of crazies it has to deal with as well with appearing to be as understaffed as they are. This is a healthhub location as well which gives customers the options for essentially doctors visits and routine shot administration. It's a clean and well organized location but I do hope that they find ways to work out peak hour rushes.

Automated phone reminder about a refill was never received by me at…read moremy home phone. I then called 410-823-3900 automated line. AI did not recognize my date of birth multiple times. AI did not recognize my date of birth when keyed in on my telephone either. I left a voicemail indicating my date of birth, my prescription name, and prescription number to be filled. I arrived at the store the next day and signed in. The system had no record of my refill request. Then I was directed to stand in the drop offline. The employee at the drop off line apologized, found my refill info, and entered the request into the system. Then I waited for it to be filled and then waited in line to check out. Furthermore, usually store coupons are printed with my receipt. None today! When I asked the checkout person about the coupons, he said that only the receipt printed (obviously).

The Stoneleigh Austin Pharmacy just awesome in terms of customer service and we have all our…read moreprescriptions there. While there I noticed that they have a consult team of skin care/wound care nurses available at their Cockeysville location. I worked with one of the nurses at St Joseph's for years and knew she was outstanding and so made an appt when my husband developed a pressure ulcer. She was great and it meant us visiting their store in Cockeysville. What a great recourse for medical supplies and knowledgeable staff who can explain how to use them. Sue Curran is a great skin care specialist!

We use Towson Health Mart Pharmacy for most of our prescriptions. With multiple people on multiple…read moreprescriptions, none of which seem to ever be on the same schedule, it can be a lot to manage. Towson Health Mart Pharmacy does a pretty good job of it. What I really like about this place is if you can't get there during business hours, they will deliver locally. The turn around for delivery is pretty quick. This has definitely eased our burden, especially those days we realize we are running low. The Towson Health Mart also has local connections with other businesses. When I needed sedation medicine for my daughter's dentist, I just took the prescription in, left it with them, and they did the rest. My only minor complaint is that there have been a few times my wife has sent me in to grab something or she has gone herself, and they say there is nothing ready even though a call was made saying it was. This is usually rectified by a delivery later in the day (or the next day) but it can still be a bit confusing or frustrating. Overall though, with the amount of expectations that we put on Towson Health Mart Pharmacy, I have been pleased with our patronage.

I have been using this pharmacy for approximately two years, and unfortunately, the customer…read moreservice has declined significantly. I have had multiple recent experiences with inaccurate prescription information and extremely rude customer service. Last month, I received a text notification stating that my prescription was ready. I drove approximately 30 minutes to the pharmacy, only to be told that the prescription was not actually ready. Today, I had another prescription sent by my doctor. After it was sent, I followed up multiple times--three times today--to confirm that the pharmacy had received it. Each time, I was told that they did not have the prescription. To make matters worse, the person who answered the phone was extremely rude and had a very unpleasant attitude. I understand that pharmacies can be busy and that mistakes happen. However, the combination of repeated communication issues and consistently poor customer service is unacceptable. This is especially disappointing because I have been a customer for two years and did not previously experience this level of service. Unfortunately, based on these recent experiences, I will no longer be using this pharmacy. I also would not recommend it to others, including people I work with or my own patients who may ask for a pharmacy recommendation. I hope management takes this feedback seriously because the quality of customer service has clearly changed.

Fabulous old timey pharmacy! They even have a lunch counter with candy, sandwiches and snowballs…read more We get free delivery since we live in Homeland. Someone always answers the phone during business hours. You can't phone in scripts by number but they make up for that and more by their superior service. Services such as talking to pharmacist directly, free delivery and talking to insurance companies on your behalf The staff is super friendly and they sell great products that are hard to find such as Rosebud Salve. Not cheap Rite Aid crap.

This pharmacy cannot keep track of prescriptions, its automated system does not properly track…read morethem, and it is generally poor at communicating. Twice now, I have gone to pick up prescriptions and was asked to pay full price because the medication is "popular." I called my insurance company and learned that Charlesmeade Pharmacy never ran my insurance. The last time I went, I tried to explain that they had not run my insurance, but they insisted that I needed to pay full price. I asked why this had not been communicated to me beforehand, especially since I had spoken with someone on the phone earlier that day. They then attempted to bargain with me to pay less than the original amount they quoted. This seems absolutely wrong--they are refusing to run prescriptions through insurance and are instead negotiating prescription prices.

After years of incredibly poor customer service from Walgreens and then CVS, I transferred all of…read moremy prescriptions to Ruxton Pharmacy, a family-owned business in Ruxton. I took a chance but I definitely have no regrets. I walked into the Ruxton Pharmacy this morning to pick up a prescription and to possibly refill another. What could have taken an hour at CVS took me 5 minutes at Ruxton Pharmacy. There was no one in line, the phones were not ringing off the hooks. The gentleman who helped me was kind and personable. Bonus points: The prices I paid were at least 25% cheaper than CVS or Walgreens. They also have an A-mazing greeting card selection which I will take advantage of the next time I return. Thank you so much, Ruxton Pharmacy in Ruxton, for providing just what I needed-- quality customer service and prices.

Great place to get scripts filled. They will fill a script while you wait when you bring it to…read morethem. Super friendly staff. They also deliver the only place to go!

Pretty interesting experience here. I went in to make a simple purchase that I had just made from…read moreanother Walgreens store using a coupon. I am the type of person that if you tell me something I am not going to sit and go back and forth with you about it. I will just say never mind. For whatever reason the coupon was not working and cashier called the manager. Long story short the cashier basically just had a nasty disposition. The manager assisted as much as he could and I still was not able to make the purchase and that was fine with me. It was just the purpose of how the cashier displayed that the job was not even important to her. I don't expect any special treatment but, we all should be blessed to have whatever job we have. Jobs are just too hard to come by these days.

The CVS across the street is way better like dude im over here waiting in the drive through and…read moreevery car at the other pharmacy got served before these pharmacists even came to the window and they act like they can't see you at the window im literally writing this as I wait for the next ten minutes

They are very professional and also they're very friendly. I want to get delivery sometimes. I have…read moreto speak with them about that.

Started out well but finished very poor. Stopped taking my calls and text. Stopped filling my…read moreprescriptions for no reason.

My rating is for the store including the pharmacy. I use this particular walgreens because of their…read moreoutstanding pharmacy staff. The head pharmacist is named Drew and the assistant is Mark. Both serve their customers beyond the normal standard of any other practicing pharmacy. I'm not the only one whose name they remember! While I am waiting I can see that each person who walks up to the window is part of a huge WALGREENS FAMILY!! I honestly don't know how they do it. No sooner do I sit down and my phone shoots a text message 'YOUR RX IS READY FOR PICK UP!'. And someone walks over to another register to ring me out so I don't have to get in line! NOW THAT is customer service!! It irks me when I see a post that gives a negative rating because it is always a single unrelated incident that starts the issue and it ALWAYS goes back to the doctor who wrote the prescription or the customer who can't remember how to take their medicine. The Pharmacy has to abide by a very strict code of conduct and for someone to take out their frustration of the staff for an issue that is beyond their control is just pure ignorance. Trust me when I tell you that THIS Walgreens is above and beyond what you hope for when getting your meds filled. The store is clean and stocks brands and products that NO OTHER WALGREENS carries. It's my favorite and I pass several walgreens to come to this one at 1801 York Road! Dayle Eaton

Back again for our shots. I got three and my wife got one. Our pharmacist was friendly as was the…read morewoman at the check-in desk. Walgreens is not the pharmacy of our choice, but this location is nearby. We had to go online to schedule our appointment and that is really a pain, trying to remember all the dates of previous inoculations. One would think that we're already in their system.

Brian is an exceptionally pleasant, helpful, caring, and knowledgeable pharmacist. He has always…read moremade me feel very special. Several years ago I needed special compounded medications for my beloved cat. He saw that I had trouble walking and came from behind counter and took pet carrier to me car. He has ordered hard to find products for me. Always ready with information and advice no matter how busy. He is the very best. I am a local customer. Rosa

Recently moved into larger store in same office complex- handicap accessible. HVPharm is a hometown…read morepharmacy. Friendly, greet you by name. The pharmacist, Brian, is always helpful with any questions in person or by phone. If not available he will call you back. I was recently surprised to find that HVPharm was the specialty pharmacy making specialized eye drops for my mother who lives an hour away. I was able to contact The pharmacy twice with my parent's questions and talk right to the my personal pharmacist who had made the drops. Only negatives: because they are small, you sometimes need to go elsewhere or wait (if you can) until the next day for less common Rxs. They do not have the hours of big chain pharmacies if you get an emergency night or weekend script.

Friendly and Fast!!! The best pharmacy in the area....better than the big chains (when it comes to…read moreprescription meds) This place has other items such as shampoo, soaps , vitamins etc but the selection is sparse...Not the place to get those items....Walgreens, Target is better with better selection The other good thing is that they are the preferred drug store for Blink- which will give you huge discount on medication. Blink is a discount Prescription meds free plan ....Check it out....great for people like myself who doesn't have prescription meds coverage w my health insurance ....Blink will save you money and It's free....Just google Blink Prescription Meds program... This is the drug store to get your meds fast and cheap via the Blink app....

There is never a wait, the pharmacist and staff are always friendly, the prices are excellent, and…read morethe location is perfect. We left CVS at Target because it was a nightmare with a line over half an hour each time to pick up or drop off a prescription - no matter what time of day or night. Lykos is small and professional.