The woman at the pharmacy with NO BOTTOM TEETH told me my son's antibiotics were not available and…read moremy insurance was canceled. Neither are true I'm assuming she just didn't want to work... I asked to speak to a manager or someone who could help with the insurance confusion and the toothless lady pretended to walk away and come back and mocked me when I was being polite and said "I'm the manager" with a grin like she really stuck it to me - customer service didn't exist. She then said "I don't know what to tell you." And walked away without helping me any further. Stood there shocked and someone else in line said that this location always sucks and I should just try Freddy's across the street. The pharmacy toothless woman should be ashamed of herself.

The service I received at the Pharmacy for a FLU shot today was good. There were a long line at the…read moreVaccine area and the Pharmacy too.

I was on hold for 20 minutes until the system hung up on me. Drove down to the store while on hold,…read morearrived and there was no line, no phones ringing, just silence. I asked if they were having trouble with their phones. The woman just looked at me. I feel like if you don't know there is a problem with receiving calls, you should be informed especially with this type of business. Instead she took me aside and gave me to the pharmacist. This was who I needed so I asked my question about a medication availability. She said they didn't have the liquid. I asked about tablets. She told me I needed to wait for her to give someone a vaccination. Ok, I get it, this live guy is waiting for his vaccine and I'm just a hospice nurse trying to find a med close by for a dying patient urgently. Could the other lady look for the tablets? Nope.

On a Tuesday I had to pick up prescriptions for my daughter, and There is a few techs here that are…read moreprobably new, and still learning I get it. But I do see them trying their best to help the customers with a smile and good attitude, so these stars are for them. However there is one tech there that just gives attitude everytime she attends me. I seen her give attitude to all 3 people she helped while I waited on line. Straight up rude and no greeting, only "What's your last name" looking like she didn't want to be there and slamming everything. Like girl, go get a different job you clearly not happy here.

I have gone to many pharmacies over the years and had to move due to my insurance changing. This…read moreis the worst pharmacy I have ever been to. Ever since Dan and the young asian guy started working there the pharmacy has been horrible. First, they once gave me someone else's medication but thankfully I caught it in time. When I returned it, they treated me like I was bothering them. They didn't say thanks for driving out of my way to return it. Second, many times they will tell me a prescription is ready to pickup and when I go there it isn't ready at all. Third, they refuse to transfer prescriptions. All of the other pharmacies will transfer prescriptions, except this one because this branch decided to make up this new policy that no other Bartells follows. Dan told me to go to all of my doctors and get new prescriptions sent instead. I've called them multiple times for various reasons and every time they act like I'm disrupting them. Dan has a flat monotone voice and gives one word answers. He never tries to help me, he just pushes me off to another Bartells. The guys who answer the phone are the rudest people I have ever dealt with. When I brought up these issues to Dan about him being impolite and not doing his job, he instead called me rude. I've worked in customer service and I would never treat customers the way he does. I have to deal with this location because it's the closest one that my insurance takes but I would change immediately if Walgreens opened near me. I think this whole pharmacy needs an overhaul. Every single experience is bad and the employees don't want to do their job.

Called them multiple times and left messages trying to transfer my prescriptions once I learned…read morethey are not in network. The first time I went in there after the Bartells on 4th closed, they didn't indicate to me that they were no longer in network. He asked for my insurance card thinking it wasn't in the system but then handed it back to me because he realized I wasn't in network, but didn't tell me so I paid more than I should. I figured this all out after I got a letter a week later from my insurance company informing me. Why wouldn't he ask if I knew that to make sure? I went into the Newcastle store since it's closer to my home hoping I could get it transferred if I went into the store. They indicated that they wouldn't transfer it to theirs just to transfer it out because the store gets dinged when a prescription is transferred out. This explains why they don't call you back. I decided I don't have the time to waste on this anymore and went the easy route which is unfortunate but Amazon makes it easy. I signed up on Amazon, they initiated the transfer with CVS. CVS did not respond. Called Amazon and got a LIVE HUMAN BEING in 1 minute. They recommended contacting my physician and asking them to send the Rx to Amazon directly. This is how it went: 1. I sent a message to my provider in MyChart, 2. 10 minutes later, I got an email from Amazon indicating they received my transfer. 3. Amazon pharmacist reviewed and it was ready to order in 5 minutes. 4. I ordered. 5. My prescriptions were on my front door four hours later. This is how customer service works and why the brick and mortar will sadly be out of business and many people without jobs. They need to up their game...

This is the worst pharmacy in the country! I had been a CVS customer for over 20 years living in…read moreanother state so naturally I had my prescriptions filled near my home once I moved to Washington State! I don't see how they stay open. Most recently their incompetence put my health at risk in filling a prescription. After that I transferred every prescription to another pharmacy. Customer loyalty isn't worth my life.

I'm not impressed with CVS at all. Whenever I call in a prescription to be refilled, I get a…read morerecorded message letting me know it's on hold waiting for me. Obviously, I know this because I called it in. Secondly, it borders on harassment when I get a recorded message EVERY DAY until I pick up my prescription. Can we say overkill? it's ridiculous. Plus, there has been once when I called in a prescription (two days in advance) and when I went in to pick it up, all I get is a blank look and the person telling me, "We never received a phone call to get that prescription refilled." Bullshit. I always call in my prescriptions at least 2 days in advance. Sometimes 3 when they need a doctor's authorization. I told the person that I need it right now. I'm not leaving without it. Today, I picked up 2 prescriptions. I complained, once again about the recorded messages. I've called in twice before complaining about this. But apparently, they don't listen. So, when I told the lady this, all I get as an answer is, "well, we don't have any control over that". Once again, I call bullshit. So, because of this, I plan on taking my business elsewhere. Then I won't have to deal with ineptness and the constant recorded message about picking up my prescriptions every day.

This was my experience. I had my doctor send a prescription over to this pharmacy. Walgreens…read moreacknowledged they received it. But this was AFTER I asked the tech to double check the computer because she first said she couldn't find the prescription! Finally, she said they would get the medication filled within the hour. When they hadn't done this after an hour, the nurse from my doctor's office called them and Walgreens said my insurance would not cover the medication. So I got on the phone and called my insurance. My insurance said they will cover the medication and that Walgreens may not have checked my insurance coverage. So, are the workers at Walgreens just lazy??? I should not have chosen them based on the reviews, but I wanted to decide on my own. Well, too bad my experience was NEGATIVE!

If there was a negative number scale this locations would score -5. I really don't think the…read morecompany cares at all about staffing this place. Been standing here for 10 minutes and no one at register. So they should just close the place if they care so little about customers

Groceries/Produce: Decent Price with affordable value…read more Deli/Meat- good variety of selections Customer Service-the human species can be odd on different days; good and bad Bakery-the recipe for daily bread has to change; it's not very tasty Parking Lot: be aware of your surroundings; especially in evening times including the security morons Be sure to use your mobile app and update the savings every Wednesdays!

Savings always good here.... Being that's it's a Kroger store always makes me feel better shopping…read moreat ease knowing always saving money!

Service? What Service....I services myself. I went to Target to find a certain type of coffee…read more I tried calling three days in a row. Three different locations I tried calling. No one ever answered at any location, any department I decided to go to the Renton Landing since no one answered the phone. Needless to say I didn't find what I was looking for. I went to Customer Service and the Lady who helped me did tell me they are under staffed but not hiring, smh. She also found the item I was looking for and what location I could buy it at since no one answers the phone, ever. She also told me she couldn't call because they don't have direct numbers to reach other stores.

It had been a bit since I updated so I figured I should do so…read more Target is still a mess. Disorganized, confused, and hopefully you never need assistance because you won't find it here. More and more product finds itself in locked cabinets and the product that typically is locked it apparently unattended with the doors wide open. This isn't a gotcha photo - they aren't here. Just wide open. It is convenient but crowded. The selection is what is appealing. They have a wide variety of items and most often than not the shelves are stocked. Their grocery selection is less than a grocery store but more than a 7-11. Don't come here for ice cream. You will be disappointed as the selection is light and that is often out of stock. The pharmacy is my big draw. They are helpful and prompt. They break for lunch so it is good to know when that is. Otherwise it is fine but not somewhere I would encourage people to go.

My doctor Kato of Femme Clinique specified Prime pharmacy for my medication.When I called the…read morepharmacy to make sure I was coming to the right location they patiently gave me the freeway exit and directions to the pharmacy. Danny welcomed me and when I told him this was my first time with this medication he showed me the measured applicator and gave clear directions on how to best apply it. This doctor and pharmacy are CLEARLY a cut above. Calm, reassuring. Knowledgeable. Marlena H

Information shared and customer service were exceptional. Recommend this to anyone needed…read morecompounded medications.

I'm not sure why the bad reviews. OK, they retail and sucks…read moreis very poor options and empty shelves like every other pharmacy acquired by CVS , but I have no complaints in regards to Pharmacy. Since I've been going to this pharmacy for myself and frequently with my elderly MIL for prescriptions, vaccinations, etc the staff is very helpful, knowledgeable, friendly and work very efficiently. They often also have medication's that are backorder at Safeway. In comparison to the alternative in the same shopping area, this Pharmacy stuff is outstanding.

The entire process from beginning to end. Greeted at door, help offered without asking, and…read moreprofessional checkout.

I stopped by the store today to pick up some skincare I ordered through their app. It was my first…read moretime using the in‑app order and store pickup option, and honestly, it couldn't have been easier. I walked into customer service and my package was already waiting for me. Plenty of parking, no checkout lines, super quick and convenient -- definitely using this option again.

This is only about the pharmacy-…read more I had become ill during the day on New Year's Eve...but just thought I was feeling under the weather-I was wrong, I had an infection. So after suffering all through the night, I finally got medical help at 400 AM on New Year's Day. The only issue was that there are no pharmacies for prescriptions in the Seattle area that are open 24 hours or on a holiday except this location. I called to make sure they were open before my doctor filed the prescription-the person on the phone (later I found he was the pharmacist) wanted to make sure he had the medication before I made the drive out, which was so kind because I was in so much pain. When I got there, it was about 20 miles. There were about 4 cars in the drive-up pharmacy lane, and 1 person in the store waiting in front of me. The pharmacist was by himself, working and taking care of a lot of people on a holiday was unbelievably kind, empathetic, and had a smile on his face for all the people picking up. This is the kind of customer service you expect when you are feeling miserable...