Trying to get the picture kiosk to work with my phone. The employees were more involved wit each other than helping me print pictures. I responded when one employee ask another person at the other kiosk. Then walked in the back room and went boo to scare another employee. So after waiting 30mins of my time as I'm walking out some guy with a big beard after ignoring me earlier asked if I needed help. Too late I am done with this store! I was trying to print some pictures of my better half that just recently died. Now I'm heading to target where their kiosk works just fine with my phone and their employees are helpful not standing and joking with each other. read more

Pharmacy is open 24/7!!! Unlike CVS on Butterfield Rd in Temecula that takes 2 hour lunches...really? This pharmacy was attentive, friendly, and prompt. I highly recommend this pharmacy. Thanks, Walgreens! read more

Very thankful that this walgreens is 24/7 even though they are always so crowded the staff always seems to take their time explaining medication and what other medicines that can help with an illness read more

Came here on 12/28/17 @ 430pm. The store is on a busy road and most of the people waiting in line were sick, grouchy and smokey. I was just sick. The doctors called my 2 items later and I had about a 10 minute wait. Pharmacy staff was extremely nice and patient with everyone. Even the grouchy peeps. 5 stars to the pharmacy staff and how hard they work!!!! read more

I am a senior citizen,l had several items in my little basket,as the young lady was ringing me up she asked if I needed a bag and I said yes,she didn't have any bags at her counter so she asked the young man at the other counter for one and he said we don't have any,I asked him you don't have any bags in this whole store he just looked at me and walked away,so I had to make 2 trips to get this stuff to my car,I guess I will take the $1800 in prescription drugs we spend there somewhere else read more

Walgreens has some good and cheap toys for kids. Pharmacywise some staff are so rude and some are reAlly helpful. One of our prescriptions took a month to refill it though so our meds were totally delayed! read more

I would give a 5 star review if it weren't for Stephanie! She is super rude and when we were there she was complaining about having a 2 hour shift. Seriously ?! 2 hours?! If you are complaining about having to work two hours you really shouldn't be there just spreading your bad attitude to anyone that walks in. I never had a bad experience here, but she was rude! I'm sorry you're lazy, but that doesn't mean you take it out on me and my sister. read more

20 minutes trying to fill a prescription before I finally gave up!!! Ridiculous!! It rings then music then rings then music!!! Bad enough the car drive up is slow!!!! So MANY pharmacies in town but my insurance makes me use Walgreens!! read more

I absolutely hate coming to this Walgreens because of the bad attitude and disposition of the pharmacy technicians more particularly a heavyset blonde. 8/2/2017 @ approx. 9:30 am I waited in the drive-through for five minutes after pressing the call button and when she came to the window with an attitude and rolling her eyes, said she's really busy right now and will have to get back to me. Thankfully the pharmacy technician by the name of Cynthia was in a better mood and far more pleasant & clearly had better customer skills than the other. read more

Even though I will shop here before I shop at CVS, I have to vent about one of the cashiers. I don't know her name but she is the SLOWEST cashier ever!!! I think she's worked there now a coupe of years? Older lady. First time I ever saw her she was telling the customer in front of me how horrible Walgreens treat their employees. Are you kidding me? Even if that were true, be more professional and keep it private!! I don't care if you were an excutive secretary, as she told the customer. Like it or not, you should never talk crap about your employer to their very own customers! All the other cashiers seem to do fine checking people out but this one? I think she's more into her long finger nails tap tap tapping on the register screen to get it right! I mean how many times can you swipe your card or do the new chip thing? read more

Last time we get pictures here. We don't have much free time in the week because we are working parents. We just paid a lot of money to get professional pictures taken with our 6 month old. We had them developed and went to pick them up and we were told we couldn't receive our pictures until we had consent from our photographer. Thank you Walgreens for wasting our time today. We will never be back. read more

Ive been going to this Walgreens for 10+ years,and today I got my prescription it was supposed to have 90 and was missing 30 I brought it back immediately they were rude and not helpful!!! I have to go back tomorrow to speak with a pharmacy supervisor to try to resolve my issue!!! I mean come on pills do t just vanish so either they put them in the wrong persons bottle or the pharmacist stole them.... I'm never bringing my script here again read more

This walgreens is super convenient. I find myself here multiples times a week and am never disappointed. Service is always friendly and inviting and they are quick to assist you if lines get long. I come here for everything from milk to makeup to the red box outside. It's like a mini Walmart, minus the ghetto. They even have a rewards program, I just got 5$ off a purchase I made. read more

This particular Walgreens Pharmacy is fast and the Pharmacist Calvin is awesome! Calvin, is very knowledgeable and caring toward consumers. John or Johnny Bananas as I sometimes jokingly refer to the tech is super cool as well. At one point there were issues due to pharmacist transfers which got a little hectic. As for the staff its hit or miss. In that, you might get someone that is moody or possibly overworked. But, hey. Other than that this is a good place and I will say that the store managers go above and beyond for customers. Which is great because that makes you want to go back for repeated business. Other businesses fail miserably at this because they just don't care for the customer. However, we all know as consumers, that with out our hard earned money there is no business. Because we as consumers together can make a business or break a business! For those that do shop here will know what I mean by the pharmacy end. For those that have not gone you may be possible missing out. read more

I came here to get a Flu shot, it was about $30 because I wasn't registered. I waited about a 45 minutes. However I do like the cool stuff Walgreens sells! I would hire more staff for this location. read more

Prescriptions take FOREVER to fill and pick up, and are not correct half the time. Pharmacy techs are rude.

This place never has my prescription available as promised. Have to return multiple times for these people to get it right. I thought these people went to school for this job? Get it right. There is now a pharmacy on almost every corner there is no reason I should have to do business with your company. Hire competent employees in your pharmacy... read more

Looks like you could use more help!!!! Way too slow at drive in window for pick up!

I love this Walgreens store. The pharmacy staff are wonderful. The other employees are equally wonderful and helpful. I have started getting my photos printed there. Their staff greets everyone as they come in. I've been meaning to write a review for a while and finally got around to it. Their products and service are A+. read more

Customer service in the pharmacy at Balboa and Gennesse is the worst I've ever experienced at a Walgreens. I've witnessed many times people complaining to the store mgr about the rudeness of the pharmacist. Both women are awful. Also it's ridiculous how little no they take to fill a prescription. Over 2 hours is crazy. Never will I use this Walgreens again! read more

I went there tonight to get a prescription done they told me it would take 15 minutes when it took 40 minutes

I went to drop off my prescription for tamiflu as I been throwing up all day with 100-101 temperature and the pharmacist who helped me was super nice and told me it would be ready at 1030 pm at night. I dropped it off about 9 pm. So I went home and laid back in bed as I feel like I'm dying and when 1030 came I got some pj's on and went back. When I get there the rudest most disgusting women ever tells me they don't have that in stock. So I said "seriously? The pharmacist said to come back at 1030 and I just got out of bed to come all the way here" she then glares at me like I did something wrong so I asked for her supervisors name and she smirked at me and threw my other script into the drawer and rolled her eyes at me and walked away. So since no flu meds I parked the car and went back in and this girls laughs and says "oh you want to talk to the pharmacist?" Very snottily and just had this disgusting rude attitude. I use this Walgreens for al my stuff and never have had a problem there but this girl Stephanie is by far the rudest most disrespectful POS I have ever encountered. So I spoke with the pharmacist (same one who told me to come back at 1030) and she was still very nice even though by this point my blood was boiling and I dropped a few F-bombs as I still feel like death. I didn't get the pharmacist name but she was a pretty Lil older Asian lady. And I felt bad for her as she truly didn't mean to have me come back to ruin my night she just happened to be super busy when I dropped it off and just made a mistake on thinking the prescription was in. I totally get mistakes happen and when I brought it to Stephanie's attention at the window and she just said sorry you we're misinformed and you drove down here for nothing really as the other part of prescription isn't something that will make me feel better but had she just apologized or been nice I am a pretty understanding person but once you disrespect me that's where I draw the line. We are the customers first and foremost and without us using their pharmacy they wouldn't have pay checks! With that being said Stephanie must go or I will take my business elsewhere and everyone I know will to I guarantee it. The pharmacist was amazing and very professional and very understanding and I should have got her name as she deserves credit for staying calm and handling the problem the correct way. Stephanie obviously should not be in a job where she encounters people as she is absolutely the worst employee I have ever seen at any place of business. The rest of the staff in this location was awesome as well. I ended up grabbing theraflu and the clerk who checked me out was nice as can be. Anissa is the manager of the pharmacy from what the pharmacist told me and I will be calling corporate and Anissa over this. Never in my life have I felt so disrespected that I was shaking cause this chick was so damn rude. Absolute and complete bullish-t that people go to this place to get meds cause they obviously aren't feeling well just to be treated like they are pieces of crap. I didn't make the mistake, I did what the pharmacist told me and all Stephanie had to do was just say sorry for the misunderstanding and I would have just let it be like I said I know mistakes happen but don't treat me like I did something wrong cause I simply asked if she was serious that the meds weren't in because I was told they were. Walgreens better do something about this chick or they will lose business and not just from me or because of me but because that Stephanie chick is going to leave a bad taste in a lot of peoples mouths with the way she treats them. She is just horrible. So horrible that even though I threw up when I got home I am making sure I write this review before I go to sleep. My head is pounding and want to sleep but want to make sure anyone who goes there is aware of this Stephanie's girls behavior so that way if you get treated this way by her you can write a review just like mine so that she will finally get reprimanded! I'm thoroughly disgusted with Walgreens right now for hiring such a horribly mean and rude person who has no compassion on her customers. You work at a pharmacy, a place sick or hurt people go! Not healthy people so if you don't like people Stephanie go find something you do like. You don't deserve a paycheck just cause you passed a stupid class to be a pharmacy tech. There is plenty of other trade schools you can go to where you can get a job where you don't have to deal with people as it's very obvious you have no clue how to behave or act like an adult. I hope this review helps others as if that girl is in there be prepared to be treated like you are a burden to her. read more

This Walgreen's pharmacy on Newport & Menifee roads is a very good example of a poorly managed store. Twice this week, we were called to come to the store. First, it was for an item ready for pick-up, only to be told when we got there that item was not ready since it needed a doctor's approval for refill. So, why were we called that it was ready for pick-up? Then, for the second time this week, we received this call again telling us that it was ready for pick-up. So we went today, only to be told that it is out-of-stock. Again, the question is why the heck did you call us that the prescription is ready for pick-up. Walgreen's needs an overhaul of their pharmacy operation. They seem to be taught how to run a store efficiently. read more

I'm not one to post reviews, unless they make an impact (one extreme to another) but I had to post this about a lady that works there. I was in there Friday to get some Zarbees for a bad cold, I was with my two boys. I went in today (around 1230pm) to get something else, without my boys, & she remembered me, asked how I was feeling. .if I was doing better. Was pleasantly surprised. Dont know her name but she is very pretty, long brownish hair..was merchandising near the household isle. Anyway, that's what I call customer service. read more

Never really had a problem with this pharmacy until today. Was told by the pharmacist at 8:30am that my prescription would be ready between 1-2pm. At 5:01 pm I called the pharmacy to see what the status was on my prescription, 45 min on hold to just get someone to answer the phone. The lady who FINALLY answered the phone said that I need to come pick it up tomorrow, because that's what I was quoted this morning!? Uh, no! I was told between 1-2 THIS afternoon. Then, she proceeds to tell me I can call back at 7 tonight to see if it's ready. I will be transferring to a new pharmacy ASAP. read more

Pharmacy staff are always helpful and pleasant. The drive thru pharmacy is terrific. The store stocks just about everything you could want including a nice selection of drinks and snacks. However, they could use a beverage bar. read more

The worst pharmacy ever! How do you manage to finish school and become a pharmacist but can't manage a simple pharmacy? Dropped off my script on Wednesday and was told to come back later that evening. I drive all the way back to this crack head town from Ttown to be informed that the script needs to be verified. No problem right, I come back two days later and this hot milf but retarded Vietnamese lady says they have to verify. Okay no prob right! The 3rd time I come back this other lady named Nhu has to verify and tries to find every loop hole to not give me my meds "we can't ge a hold of the doctor" omg liars... I called the doc in front of them and they pick up. Urrrh now I'm here the 4 time so let's see what Nhu has to say... omg they have it ready after 2 days and a inconvenience run around read more

i would rate 0 if possible i have never been treated with so much disrespect my mom is a young cancer patient who receives the worst customer service there is every month. please if you can avoid working with the pharmacist "nhu" then do so. she is very very rude and should be the last person working customer service. not to mention the "day crew" told her she could pick up her prescription after midnight, when we get there the different pharmacist said she did not care if my mother got sick, she can literally die without this medication and they are this unprofessional there that they play with peoples lives???????????? please management or someone higher up step in because their customer service skills and lying deceit is going to kill someone some day. just avoid them people go to elsinore or something. read more

This pharmacy is the worst ever. I got a call telling me they had a prescription for me. When I called the pharmacy, I was told REPEATEDLY that someone would be with me. After 10+ minutes on the phone it repeatedly went to busy sickness. Best recommendation is to switch to CVS or ANYONE. It doesn't help to complain to management because they make unacceptable excuses and tell you how sorry they are. read more

We tried to transfer our prescriptions to this pharmacy and Vanessa in the pharmacy was very unhelpful and rude. She wouldn't work with the pharmacy we were transferring from. She flat out said NO! The manager stood right there and watched her argue with us and did nothing. They have poor customer service! Think twice before using this pharmacy! read more

The pharmacy has to be the slowest and most incompetent I have dealt with. I dropped off a RX for pain meds after extensive surgery. I was told they did not have it in stock but would order it for me. I waited 8 days for a call and never received one. When I went in and inquired about the order I was told it was still back-ordered. I asked for my script back and took it to CVS and had it in an hour. Poor communication and long waits because of lack of help. I have complained of the long waits but it seems customer service is something that is not important to them. read more

As always, I go in for a few items and end up leaving with 10 x's more than anticipated. I mean, it's no big deal - I'm a sucker for steals of deals...and I'm kind of a closet-hoarder/"prepper" if you will. Anyway, despite earning a badge for my frequent visits/purchases at this store, it's my go - to walgreens due to its cleanliness and location. Not really one to write reviews unless some earth shattering event happens, I'm happy to share this .... There was a promo where, ultimately I was supposed to save a (whopping) $5.00 well, (short story long), I saw the discrepancy on my receipt but just figured I'd go with it... maybe I was imagining the sale..that was, until, the cashier paused after she rang me out and informed me that she owed me money back because the register didn't pick up the promo /bonus points. By golly, she went and got the flier and pointed it out. To me, that's going the extra mile to ensure the customer isn't getting taken advantage of...Very friggin cool! read more

I am happy with the friendly and helpful staff. They may not know everything but they try to help and always greet you with a smile! It's not over the top but it's what is expected. They always seem to have what I need from candies and treats to cold and allergy medicine. I didn't used to be a Walgreens customer but their stores always seem to be well lit and clean compared to their competitors. read more

Very poor customer service! I asked the cashier to unlock the ladies restroom 3x and waited 10min. My 5yr old is needing to go and the people that are working there at this time 4:00-4:20pm at 10/10/16 are very inconsiderate. read more

I'm giving 3 stars only because the waits are long!!! The pharmacy is very helpful and will answer any questions you have on your prescribed medications. read more

Very rude pharmacy assistant at the consultation area named Desiray. She was not helpful, gave extremely dirty looks to everyone, and acted as if she would much rather be anywhere else except for doing her job. I usually enjoy Walgreens and their staff but she was not friendly at all. read more

My GF and I stopped in for some make up today they had a bunch on sale and the staff was so helpful.

the general staff here is great, i live across the street and we do pick up things for the house here. however, two months ago i was diagnosed with attention deficit disorder and the first time i picked up my prescription i was interviewed in the same way the guy who protects obama did when going up for the job. the second time picking up my rx, which was 30 minutes ago, i was denied for no reason and when i tried to explain to the pharmacists that i didnt choose to have ADD that didnt seem to be of any importance. the only upside to this experience is i am kinder to people with problems now and do not prejudge anyone because i now know what it feels like to be looked at as a drug addict. specifically the female australian pharmacist and the pharmacist tech with the ghetto twang and arm tattoos. the people in line even understood me and actually felt bad. read more