I was pretty much desperate to get two prescriptions for my wife, quickly. It was 1pm and the drive…read morethru was non stop. The pharmacist and her assistant were non stop while I waited. I only live a couple miles away but I was home by 140pm. Thank you so much!! Ignore the woman walking around asking for money and empty cart and a cane. She asked me 3 times, then she dropped her card to pay for prescriptions.

Went into this CVS, ended up having a few questions, and Kevin (The Manager) was excellent. He was…read moreattentive and we could really see that serving us well was his highest priority. Kevin's service was so good that it motivated me to write this review giving 5-Star satisfaction. Thank you Kevin!

On Oct 25, I dropped my Rx off at this location. It was for my senior dog…read more The pharmacist shouted from her desk to the window during our entire exchange. It's 'just a pet' - but it's still a violation (and rude) to shout out me from the pharmacist desk all the way over to the drive thru and ask me to shout confidential information back over to you. In this case, it was my pet, but even when I asked her if I wanted to come inside the store, she snapped 'No.' Didn't get the pharmacist name. Long hair, Indian I think, or possibly Latino. She also argued with me that that they couldn't get medicine. Then argued with me - said pet name wasn't in system. I patiently and kindly explained that another CVS had ordered the Rx without an issue 30 days ago. She begrudgingly said she would try to order it. Rx arrived the very next business day. My pickup visit, Oct 29 was a complete 180. When I came to pick it up, the first associate I encountered was rude. Didn't get her name, but she was Caucasian with long dark gray hair, looks like actress Mayim Bialik. I said hello and I asked her how she was doing. Apologized for coming in so close to closing time and she didn't even acknowledge my greeting. Just asked me for my name and DOB. I gave her my dog's info. The wrong GoodRx code had been put on the medication, cost was nearly $70 instead of $24. She told me to go see her - gesturing to the other window / other associate and that I MIGHT be able to get her to rerun it before closing (in 5 minutes). Refused to explain to the other associate what was going on. Now, for the good part: The other associate was SUPER kind. Didn't get her name - African woman with hair in twists. She took her time to remove all the incorrect BINs and applied the correct one. Expressed sympathy for what my little senior dog was going through. Was pleasant and patient even though it was closing time. The pharmacist on duty (young African American woman with long braids) was working on a bunch of Rx's but still took the time to smile, greet me and tell me to have a good evening when I completed my transaction with the other associate. In fact both of them wished me a good evening and told me that they hoped my dog felt better. I would give both of them maximum 10 stars, but the gray haired associate and pharmacist from the drop off day deserve zero stars - so I settled on 7 stars. CVS should train the pharmacists on HIPAA and coach the rude pharmacist and that one rude associate on how to be empathetic. Nearly all the people coming to the pharmacy are doing so because they have some sort of illness (or their loved ones do). How about showing a little grace? Especially if the customer is trying to be kind and patient.

According to the website, Yelp, AND the sign on the door, store hours for Saturday open at 7 am. I…read moredrove past a dark store just after 7 am on Saturday. I thought ok, I'll cut them a little slack. Intentionally went out of my way to drive by again after 8 am and the store is still not open. Your staff needs to open the store on time. If you can't manage this, then change the advertised hours. This is not the first time this has happened at this location.

This Walgreens is a good example of a store that probably does well on account of its fairly…read moreconvenient location, but in terms of the quality of the pharmacy, the main reason why most people go to Walgreens in the first place, they definitely fall short - consistently. So let's get the introductory stuff out of the way: this Walgreens is located at the corner of Roswell Rd (Marietta part) GA-120 and East Piedmont Rd. They're one of the only Walgreens in the 30062 zip code, and snooty East Cobbers tend to not like "crossing the tracks" AKA dare cross into 30066 despite the fact that there are several other, probably better Walgreens within 5-6 miles away. Their parking lot is a war zone where choosing to park right in front of the Walgreens puts your car and your life at danger, because of the Karens and Beckys hauling (rear) out of the neighboring Starbucks drive thru in their Lexus SUVs to leave, and incoming traffic tends to ignore the marks on the asphalt and tend to drive over the handicapped spaces and wheelchair access because it's easier for them. Inside, if you've been in one Walgreens, you've been to all of them, and this one is no exception in that it's kept very clean, and in all fairness, the people that work outside of the pharmacy are polite and friendly enough, but it's not often that I'm going to a Walgreens for anything other than a prescription, unless there's some free photos I redeemed from slickdeals to pick up. But let's talk about the pharmacy: I don't think there's ever been an instance where I've gone to this specific pharmacy, and actually gotten in and out the door without some sort of screw up or aggravation. Have three prescriptions? You'll only get two. Have one prescription? You'll get a partial and be told to come back for the other half on Monday. Doctor prescribe you an antibiotic? The pharmacy will say they weren't contacted by your clinic, and you'll leave empty handed. Without fail, this Walgreens' pharmacy will always leave you feeling pissed off and/or disappointed. Typically, I tend to not bother reviewing big businesses, but this has gone on past long enough to where I feel like people should be warned before deciding to make this their primary pharmacy. I certainly know that I have numerous other options nearby that I can switch to, and will switch to after the latest disappointment. If you want 2/$3 Cokes or discounted generic over-the-counter drugs with your Walgreens card, this Walgreens is perfectly adequate for your needs. But if you need anything from a pharmacy, I highly recommend you seek to take your pharmaceutical needs elsewhere.

Pharmacy is 0 or 100. Never in between. I don't have names but will find them out later and edit…read morethis post to include them. The younger black gentleman and younger petite black woman are both phenomenal. They both are not only competent but also understand that they work in customer-facing roles. Accordingly, they are professional -- which includes being kind and respectful to the customer. However, there's another young black woman (on the heavier side) with the nastiest attitude. Some advice for her: when you tell the customer that you're not going to give them their Rx for whatever reason, they're going to be frustrated. Compounding their frustration? Your attitude. When your colleagues communicate a delay or issue, it never bourgeons into conflict -- can you guess why? Because they are professionals, and they act like it. This means being kind and respectful even in -- especially in -- the face of a frustrated customer. One more tip: When a customer shows up, greet them? I assume a smile is asking way too much, but certainly don't sit there scowling (in silence, no less!). Like the customer is a nuisance and a bother, showing up and expecting you to do your job. The audacity. Acknowledge the customer and let them know you're ready to assist them. If this is too much for you, get another job. Sincerely. You are unfit for a customer-facing role.

Customer service. The staff of this location was very unhelpful. They refused to help me look for a…read moremedical item that was needed when all the other stores were closed and this store said that they might have it in stock. The staff member refused to check in the back for the item. I understand it might not be protocol, but the courtesy would've been nice. The store was not busy at all, and I was not inconveniencing anyone as the staff member was not doing anything in the moment.

Typical Walgreens experience happening here…read more If you aren't familiar, the primary focus is pharmacy/medication and cosmetics. In addition to that they have some supplies of everyday items that range from household to food to electronics .... etc. Prices are high, but you kind of know that coming in. They do have a rewards program (that is free) that gives some pretty good perks if you want to keep up with them. They didn't have what we were looking for, but we had forgotten to bring some waters (for a concert we were going to), so took the opportunity to grab those while we were here. In addition we gots rselves bunchs smrtr cause theys was Smart Waters (Sorry couldn't resist). Probably wouldn't have any reason to be back to this location (nowhere near where we typically are), but if we were we would stop here if we needed something they carry.

PLEASE clean the bathrooms! I have to clean the toilet myself every time I need to use it…read more Seriously. It takes 10 minutes. Retail is hard, I get it, but please clean the bathrooms.

Friendly Well Stocked Store…read more Needless to say, when you travel, you always forget something and have to go out and get it regardless of how well you plan. In this case, it was batteries to go with the Grandkids toys push my wife though she was coming down with a cold so she wanted to get something to ward it off. This Walgreens is close to my Son's house in Marietta so very convient to everything. Walked in and the young lady in the Santa hat showed me where the batteries were. I picked out a couple packs of AA and turned around and she was gone. Found her with my wife helping her. She was a fun person and made shopping for boring everyday items fun. Everystore should have people like this who are through, helpful and at the same time, make you feel good while shopping. Come to think about it, I'm going to go back and change my rating to a 5 because of this person.

Two visits this week…read more.. I got a prescription filled on Tuesday, it was super convenient. They were able to access our newest insurance before I arrived. I decided to get a flu shot since the urgent care I was at previously didn't have any. While picking up I was reminded of the new urgent care / minute clinic, which was perfect timing since I needed to get a kiddo looked at after 12hrs of a 104 fever on Saturday. We met with Elaine, she was patient while taking my daughter's vitals and was so thorough. Elaine opted to do a strep test before calling in the NP on Zoom. The strep test was extremely positive and an amoxicillin script was called in. Super convenient all around.

Pooles Pharmacy is great! My whole family has been very happy with the care we receive and have…read morenever had a problem.

I love this pharmacy. I left Publix because the staff are constantly revolving and there is no…read morepersonal service. Some are really rude. They are under staff and the lines are long. Lots of chaos Mountain view is constant, quiet, personable, they deliver your meds free of charge and lots of parking if you go yourself. Great location and very nice staff.

Prompt and friendly service always. My family and I have been getting prescriptions with…read moreMountainview over the last several years. We changed because of the many issues that come with the larger retail locations. Have no complaints. 10/10!

Racist. If you are black and in front of the line, expect for you to have 5 people they let in…read morefront of you that wasn't waiting in line. And they don't care. No apologies. No courtesy. Switching to a different pharmacy where I actually mean something to the staff

This place suck I have been waiting over 30 minutes to pick up my medicine, so many people who have…read moreso many questions and they do not move them along. I literally cannot stand this place. I switch my insurance to Walgreens Run if you can!!!