While in Henderson I had to return a brand new eye shadow that crumbled as soon as I opened it:(…read more I popped in to make the exchange which went very smoothly. The associate who helped me was very nice which is one of the reasons why I prefer Ulta Beauty! The store was very clean and well organized. Plenty of stock on the shelves. Parking is plentiful in the lot. It's located between my favorite stores...Ross & Marshall's! ~ and that's all I have to say about that...

This review is for the manager Mary and a very negligent and apparently ego fragile stylist…read more"Andrea." First of all, I have never seen a more cowardly act by a manager in my 59 years on this planet. My wife who has for years been a customer at this establishment mainly getting her hair colored by an amazing stylist named Milan. For years she has paid to get a hair coloring without experiencing any issues with Milan and on a few occasions other stylists. On the day of the incident she had to settle for a stylist named Andrea because Milan was not available that day. Never having any bad experiences, she thought what the heck and gave her a chance. However, this would not be the case with Andrea, she was unprofessional and actually harmed my wife with her negligence and an unwillingness to listen to the customer's needs. She repeatedly claimed the way Milan whom has successfully colored her hair for years was doing it incorrectly! Andrea and her flawed ego failed the number one ethos in customer service "listen to your customer." She left her with chemicals in her hair way too long and was negligent in her attention to the process. My wife was so upset when she came home with an incomplete hair coloring and burns because of the chemicals left on her head by Andrea. My wife has always rewarded great customer service with great tips and verbal praise. I ask this question: Why for the first time over all the years of being a regular customer was there all of these issues with this stylist? At the moment this was happening our cowardly manager Mary "claimed she understood why my wife was upset and claimed she was out of practice but could possibly help." My wife did decide to leave to mitigate the damage as she was upset and experiencing burns. Weeks later she decided to try to book her regular stylist Milan only to be told that the Ulta manager Mary is banning my wife from coming back even to her regularly scheduled stylist Milan, and stating "Andrea's confidence was shaken by the event" which by the way Andrea caused herself with her ego and negligence!! WTF?? Mary, it is called remedial training in the corporate world and I am not sure that your manager handbook says to ban longtime, loyal paying customers from coming back. I am certain that is probably not what the store owner or corporate Ulta envision as an appropriate course of action or solution to the incident. My wife is a very understanding person and the fact that there has never been an issue over the many years until this incident with Andrea suggests the problem is not with the customer but perhaps with your employee. I am writing this review on my own experience based on what I saw and the incredibly inappropriate decision to ban my wife from her normal stylist Milan. Mary your decision to ban her is a big mistake on your part and I can guarantee you this is not where it ends. I will be diligent in ensuring I have this discussion with whatever form of leadership above you. I am retired with 36 years of service in the United States Military that has nothing but time and motivation to ensure your bad management decisions are held accountable. My wife has no idea that I am writing this review but I do know she is upset and angered by your cowardly management practices and would rather have seen you make the appropriate decision to discuss the situation with her like a rational and competent manager would in order to solve the problem. Respectfully, Daniel Dizacomo

I had a wonderful experience Evelyn and Nicole helped me get my Dyson a wrap. I'm very excited to…read moreuse it and see how it works. Very happy with my purchase and they gave me a good deal.

Arrived at Ulta hoping to smell the Marc Jacobs body sprays. First there was barely anyone willing…read moreto help. Then they had no testers so you can't smell anything. All the scents I wanted to smell had no testers. Overall poor experience. I would continue to shop at Sephora.

MAKE UP, MAKE-OVER PLUS MORE BEAUTY FOUND HERE!…read more Perfect day to get to Ulta Beauty for some new products or just browsing. Brought my daughter to get her birthday gifts and she loves using the Ulta brand...it's a great brand leaving her skin fresh and natural. Other favorite beauty brands also found here and it's always nice to explore. Today's promo was a really cute large pink and orange tote bag with any $19 plus Ulta brand qualifying purchase. Of course, nice to use the Ulta points for purchases, too. Everything in the store is really nicely organized and stocked with a few items low or out of stock and some discontinued but that seems normal. The team here is helpful from every angle. A new male team member there really went above and beyond to help us. It was appreciated. This store location is found at the back of the Silverado Ranch shopping plaza off of Eastern and Silverado Ranch. :)

This review is on the Salon experience. I needed my makeup done for a wedding and experience was…read moreamazing! Price: $70 Full Glam (Worth it for a big event) and $50 for everyday makeup which I also think is worth it if you are going to something where you are a guest or just want to feel hella pretty. Appointment: I booked super last minute and they were able to squeeze me AND my partner in! Vibes: SO HIGH! The color match lady was AMAZING. she matched my skin shade exaaactly. Our makeup artist, Evyn, was also so sweet. I went for a final reveal approach because people told me id look WILD before it all came together and laaawd did it come together, girl! Add On: a little girl was throwing a glam birthday party in-store while I was there and it was tooooo cute. I recommend! See picture for my final reveal and this faaaaace that took me to another realm. Thank you so much Evyn and color shade lady who's name I forgot!

This salon is adorable and full of the best stylist! You do have to make an appointment with the…read moregirls as they each rent their spot but all the girls are very talented!

I've usually had good experiences with Erica, as you can see from my past 5-star reviews. However,…read morethings have changed over the last two appointments. I hesitated to go back after noticing some red flags during my previous visit, but I decided to give her another chance. Unfortunately, this last visit confirmed my concerns. After washing my hair a few days later, I realized how uneven and poorly done the cut was. When I expressed my disappointment and mentioned that I wouldn't be recommending her anymore, she became defensive. It was clear something was off, and I was right. The cut was so uneven that when I went to another salon to get it fixed, the stylist was shocked. Her supervisor even had to step in to correct it and mentioned she had never seen anything so bad before. Thankfully, they were able to fix it, but it was quite a crazy situation. My new stylist was also surprised and asked, "What happened?" It looked like someone had randomly hacked at my hair.

I think Kallie C. pretty much covered it.... Rude service (even when they try and act nice) and…read morecostly prices. I needed oil for my nails BAD or else I would have just went to Walgreens or Smiths or something...LOL Oh and this sucks...if you have a card but don't have it on you - USELESS!

Since I was down in this area, I chose to stop at this Sally location. GREAT parking lot. Tucked…read moreaway from the hustle and bustle of the Target in the same lot, it was stress-free. I came in for my hair color, and they had plenty in stock. I did notice that they carried a lot more of the funky, bright colors such as pink, pale blue, purple and fun stuff like that. These colors are a bit too young for me, but it was nice that there were so many options here. They must have upgraded their registers, because FINALLY they offered the ability for me to swipe my own card and sign on the screen, rather than hand over my card and sign a piece of paper. I always hate borrowing their pen to sign these, and I always forget to carry one with me.

The worse. The prices are ridiculous. There is no prices on none of the wigs it's like they make it…read moreup depending on who walks in. They have a wig that looks like some grandma had. I asked them the price...it was cheap so I'm thinking they had more in new packaging. No that was the only one it clearly used which is unsanitary. Never ever will I go there again and no else should either.

From the owner: WE have a variety of hair and beauty products, one stop shop for beauty products and beauty hair…read moreservices. Open dix days a week.

This review is specifically for Alexa. Took a little while to write this and I mean I'm about a…read moremonth too late lol. I just want to come on here and compliment Alexa for the awesome service. I booked a hair cut for my daughter and she was running a special that includes cut, wash, hair mask, and style. We came about 20 minutes early before my daughter's scheduled appointment and she was ready to take us in, we didn't have to wait. She took the time to talk to my daughter and ask her what type of hair style/cut she wanted and even gave her some tips on how to style her hair for school. I love that she took her time and didn't rush us. She gave my daughter a positive salon experience compared to what she's experienced before. The salon is clean and they do have a comfortable waiting area. Lots of parking available so you don't have to stress about finding parking. Thank you Alexa for your services!

I must say that there are some awesome people who work here. I got my recent tattoos here and such…read morea great job was done. I think the nail tech is no longer there, but I look forward to hear when they have one again. I got my hair done and I am very pleased. The color is vibrant and my fingers are not covered in it. Thank you, Alexa!

It would be nice if the short Philippine women would stop assuming that just because you come in to…read moreuse the free already open TESTERS that doesn't mean you are stealing. And asking if I need help 3 times sure doesn't make it obvious or anything

I made sure to get her name but Lillian is the only thing that saved this review. I came in to look…read morefor perfume as I was shopping around I've been walking around for at least 10 minutes and not being acknowledged by any staff. The lady at the front definitely looked at me, then looked away (no greeting, no asking if I needed help). I eventually came up to her to ask if they had an item in stock. The lady in front asked another worker to look for the item. She looked it up on their device and she said nope, don't have it. So I continued to walk around some more until Lillian came in. You can tell she had just clocked in to work/showed up and she was right off the bat asking if I've been helped, can she help me, perfumes she recommended as she's putting her purse away. I even asked again about the item the other ladies said was out of stock and Lillian opened the drawers and went to the back to actually look for the product. Her customer service went above and beyond. They definitely should hire more ladies that actually want to help other ladies out. A small interaction can leave a big impact. If Lillian didn't show up, I would've left the store and took my money elsewhere.

I saw this place opened and have been wanting to get in there. Finally stopped in yesterday…read more Quaint spot, very neatly organized and all items spaced and labeled perfectly with everything in it's assigned location. All skincare on one side and makeup on the other. It was nicely organized in "order of application". The associate was super helpful. She asked what my concern(s) was and what ai was looking for. Gave her suggestions and gave options for each product. I got everything I was looking for and I'm excited to try them all. She sent me home with a mask sample and a cleanser sample since I did not pick up a cleanser. She labeled each item so I know in what order to use the products. Definitely recommend checking this place out if you're curious and wanting a skincare routine

This place is awesome! Love the rice water shampoo! The ladies that work there are very nice and…read morefriendly and will talk to you about skin issues and what's best for your skin. Their products are reasonably priced you can get alot for your money!

They need to shut this pharmacy down. I was just advised that two days ago, they billed my…read moreinsurance for a prescription that I never picked up. That's concerning and makes me think they may engage in fraudulent activity. They initially told me my prescription was $15. I told them that is not possible as I have dual insurance. They suddenly lowered the price to $5 when we expressed concern. Something is not right here - do not send your prescriptions here.

Jacob and Jessica were extremely immature and unprofessional. I received a call from Jacob letting…read moreme know he was missing a piece needed for my banner, but assured me he could still make it and would start working on it right away. Two hours later, I arrived expecting my banner to be ready. Instead, Jacob and Jessica were standing around chatting. They told me they would start it immediately and that it would be ready in about 10 minutes. I agreed and waited. After 15 minutes, I checked back and nothing had been completed. At that point, I was told it would be another 20 minutes. Had I been given an honest timeframe from the beginning, I could have gone home and returned later instead of wasting my time waiting in the store. I completely understand that machines can be slow or that delays happen, but clear communication would have made all the difference. To make matters worse, when we returned, Jacob was yelling across the store while he and Jessica were whispering to each other. Overall, it was a very frustrating experience and the level of professionalism displayed by the staff was disappointing.