I'm not sure who's managing or supervising the stores but this particular Walgreens has a very poor customer service when it comes to returns. The minute I said I had a return, the girl said "you can't return it here because you did not purchase it here", yet on the receipt, It says you can return at any nationwide location. then she said she can't return the item because it's not in the box, the item never had a box. then she said she needed to have a scan bar to return it, and I showed her that it has a scan bar. And then she said she can't return it because it's over 30 days. on the receipt if you haven't got a receipt, you can return it for the lowest price within the 30 days so how about if I just throw the receipt away? Now what? I'll be back read more

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It's not just this Walgreens I assume, however every time I walk in to buy something, browse, etc the biggest problem I have is their extremely florescent lighting. As someone who is prone to migranes this is extremely annoying. The main reason I gave this 3 stars instead of 2 is because the people working there are usually very kind. read more

Came by here today to pick up some graphing paper for Christmas. Was able to use my points to pay for everything except for about two bucks not a bad deal. read more

Guy that's been working nights there for a while now lately is great, he's super friendly, has semi-funny little greetings or catch phrases. Never rude or makes me feel like I'm stealing since I go in so late..the stores always clean and buggies have been available because for a while they only had a couple and they had alarms on. I'm guessing to prevent the remainder of what they did have from disappearing. "Checks out.." I always return the buggy after I take my purchase to the car because I know if I worked there I would want everyone to do that and the employees seem to appreciate it. My experience shopping here is usually great when I'm there at night. No complaints today..thanks Walgreens!! read more

The manager and employee Minerva have the worst customer service! Prior to going in to exchange an unopened box of diapers I checked the return policy. The attitude that was given was ridiculous! The box was a gift from my baby shower and the pampers we tried from another box gave my baby a reaction so we tried to exchange the unopened box for a different brand and they refused and lied and said their policy doesn't allow them to. I won't be going back here anymore. read more

If you want a pharmacy has implicit biases towards there customers, this is the spot. After 3 surgeries, 2 injuries, a C-Section and more they want to have an implicit biases towards me as a patient. Not only does that cause harm, but is illegal. I would never recommend to go here if you have chronic health issues. read more

A couple of years back I wrote a pretty bad review about the pharmacy here at Walgreens. Now I am back to tell you, it hasn't gotten any better. Although we had an appointment here, here we are an hour later because they don't actually have a system to handle that. You just get in the same line as everyone else. Do there computer systems work? No not really, it's just a massive exercise in frustration. The "entertaining" part is watching every person in line have some sort of issue that takes 10-15 min and I'm guessing a 50% success rate. I'm glad this is not my primary pharmacy anymore but sad I had to experience the "Walgreens" way again. If you looking for a consistently bad experience come to Walgreens today! read more

I shop here throughout the year. Odd and ends. I have used the Fed ex drop off numerous times. That's what I was doing today. I needed some tape to attach the shipping label and to close the box. I asked the person behind the photo desk for some tape, he told me that "we do not provide supplies.". Understandable, FedEx doesnt give them supplies because they are just Hub and drop off center. So I asked for tape that Walgreens uses, some masking tape. He replied again with the same answer. Visit was on 11/2/21 at 125pm. Guess I'll do my odds and ends/spurt of the moment shopping elsewhere. Is this store/company that upside down that they cannot spare any tape?? read more

Printed 2 photos at this location. Things went smoothly, but it took an hour to receive 2 photo prints. At CVS I've received prints within 5 minutes. read more

Closest thing open late, good service... No hard liquor. Otherwise nice and clean. I like it here read more

Open 24/7. Great for emergencies... or late nights. They have pretty much everything you'd need. The staff is always super nice to. I've always have a great experience coming to this Walgreens and pretty much most Walgreens. :) read more

I've been with them for over 6 years I know right lol . I take several medications. In one is a schedule 2 . Narcotic. That I have to take . my Dr call it in at 2:00 pm yesterday . In after calling the first time today at 11:20am I was told it will be ready this afternoon.I call back at 4:00 pm to see if it's ready. After being on hold at 4:17 pm I'm told there out of my medical in it won't be in tell Monday after 3:00pm . So with no time to call n try to get my Dr to send another prescription to different pharmacy .so at some point n time I will be at the emergency room . Explaining to them why my prescription wasn't filled. THANKS! Wallgreen's read more

I had to switch to Walgreens pharmacy and it is the worst place ever! The guy with the eyebrows is just a dumpster fire! They are so slow and rude it was a horrible mistake going to this place! It seems lik everyone there hate there jobs. I would highly recommend going to a different pharmacy if you can save yourself the problems read more

The worst! I don't care what time or day you try to pick up your meds tbere is a line. They work slower than molasses and when you get up to the window your actually making them work and they hate it. Just another corporate business that does nothing care about their customers, just the money that goes in the bank. read more

Pharmacy service is horrible. No effort from staff. Long lines and careless customer service. Recommend getting you're prescriptions elsewhere. Such a shame with workforce these days. Im sure some try and some could care less to take care of customers and do their job. read more

Pharmacy is a joke. Terrible customer service and very long wait times for urgent medication! We were told to return in 15 to 30 minutes to pick up medication for a breathing machine and we came back in 40 minutes to ensure they had the time needed. BUT At the drive up window, we were then told we had to wait another 30 to 60 minutes!! We then go inside to wait and the Pharmacy staff are nowhere to be found because Everyone went on lunch at the same time? Just terrible all around. If you are in urgent need of your medications DO NOT go to Walgreens. They do not care. read more

this pharmacy in Hanford is poorly run. their pharmacy always has long lines. you get a message that meds are ready and they are not. if there is a delay in helping a customer they don't tell the people in line and just make everyone edit with no examation. sometimes the clerk will go on break and come back and people are still in line. the clerks need to just look up and get help from their manager and tell the customers that there is a delay. an explanation of apology goes a long way. the pharmacies make it difficul to change to another at this day and age. the aggravation is not worth it. it's worse than editing in the emergency room! read more

I've never had an issue with customer service. Everything usually goes smoothly. That being said, I'm only giving two stars because their pharmacy is no longer 24 hrs! That was the sole reason I changed to that pharmacy. They are clear across town from me. Thinking of changing to a closer pharmacy now read more

This is The Worst place to have your prescriptions filled. They either don't know how to process prescriptions through workers comp or are to lazy to input the information. They expect the customer to do their job. GET YOUR PRESCRIPTIONS FILLED ELSEWHERE And actually get them when you need them. read more

Giving one star is being generous. The drive thru is the slowest. I have been sitting in the drive thru for almost 30 minutes and there was only three cars in front of me when I got here. read more

The pharmacy staff at this location , I'm looking for something good to say, but there is nothing good. Any time of day you go to the pharmacy, the staff and the pharmacist are in a fowl mood. There is never a smile to great you, just a dry "who's next". Each time I've been there, it's the same. The pharmacists are no better. Attitudes travel from management down to staff. At this location there is no such thing as customer service. An earlier review said the staff were stockers. Well it's true. The guy that last helped me, he seemed to be the only one in a good mood. He said he didn't have to stock the floor anymore and he'd moved up to working the register with more hours. I have a feeling his attitude will be as bad as the others in no time at all. Avoid this pharmacy like the plague. There are plenty of others in town with better and happy staff. read more

The Customer Service is HORRIBLE!! I purchased a gift card for amazon and the card was invalid. I went in to the store and the lady was very rude and said she can do nothing for me that their are signs all over that say no refund! While I was there two other people had the same issue with gift cards they purchased and they lady was very rude! She was an older lady with glasses. read more

The pharmacy is the worst. I have auto fill and it is NEVER ready on time or even within two or three days. A medication I've taken for years always has to be special ordered. Scripts I drop off and am told will be ready later in the day NEVER are. The last time I was in, I'd gotten an automated call, telling me the script was ready. It wasn't. I told the counter person I wanted ALL my scripts and I was going someplace else. Huge surprise....it was ready in minutes. I changed pharmacies because I'm tired of repeated return trips and a total run around. It's not like I'm taking plutonium and need some super dooper top secret clearance...it's a simple script. Nothing special---they don't have to make the pills, just count them out and put them in a bottle. read more

I've been standing at the pharmacy desk for 10 minutes now. 4 different people working and not one of them had even acknowledged that I'm standing here. Had to yell out to them to ask if they were open. Horrible service. Changing pharmacies immediately. read more

The pharmacist wasn't very helpful. Didn't explain how to take the medicine and honestly he was kid of rude.

The horrendous pharmacy technician that worked all day on 10/2/2021 needs to quit her job and quit working until she gets on mood stabilizers, I couldn't possibly imagine why someone would even want to be around her in real life. It couldn't possibly be her personality. She was rude on the phone she was rude in person, they wouldn't search my insurance, they withheld a medication from me and they would not answer the phones, they left me on hold for half an hour, since they wouldn't answer I couldn't get them to send my prescription to another pharmacy, now I have to have a different pharmacy request it from them so I get to be happily suicidal for days before I can possibly get my RX. ALL because they don't want to look up your insurance because they want their damn 200 dollars. So I had my boyfriend cuss them out. (-: don't be a menace to society and expect to get treated nicely. If I were to k*ll myself that would be blood on your hands like lmao way to go, you could cost someone their life, is that the pharmacy yall want to be known as? People aren't on medication cause it's a fun time you absolute embodiment of a Karen. An actual nightmare of a human being is what that technician was. read more

The last couple visits have been better. Night shift is the time to go, the cashier goes above and beyond in customer service. I don't even think he tries its just how he is with people. read more

If you are military/ beneficiary, make sure the staff in the pharmacy department understands the process for getting medicine prescribed to you with your benefit number found your DOD CAC because my last trip was a headache trying to get medicine. If the employee doesn't know the process they will try to make you pay put of pocket. Just make sure that you and the staff are both aware of the process and the information that needs to be provided. read more

Pharmacy service is terrible. More than once there was an issue with my meds and they don't let you know, so you go to pick up your meds at the time they stated only to be then told about the problem. Why they don't give you a call, only God knows. The ladies at the counter of the actual store are great and very helpful. If I buy something that has a coupon in their ad, they always find it and scan it saving me lots of dough. The clerks at the photo counter are also very helpful. Plus the store is open 365 days and 24 hours a day.. read more

Just about everyone in Hanford comes here to get there meds (at least it seems that way) and it's no surprise when they tell me, they have my medication on back order. Always running out, never fully stocked. read more

Awful service and prescriptions are rarely ready when promised. To make it more frustrating, they don't notify you when there is a delay in filling the prescription. I'm going back to a local pharmacy where they normally fill the prescription in 10 minutes while you wait. read more

I do not use the pharmacy, but shop almost every day in the store. Every employee is courteous and friendly, I do recommend Walgreens, for any shift! Also, they know my name, that's nice read more

Line quickly formed, one checker at register. Prices high as expected for convenience. They placed whooping cough immunization signs everywhere. Poor taste. read more

very rude customer service on the pharmacy line. this female has no manners. like what can I do, the customer behind me had a loud engine and i tried to spell it out for you and tell me it doesn't help. and the nerve to tell me Speak up. Walgreens, you better teach your pharmacy crew some customer service. The reason we go to the pharmacy is to get medications because we are not feeling good, and to see your crew act like this, really disappointed. read more

Worst pharmacy ever! (& I am a ER-RN). Don't get me wrong, the rest of the store is pretty good. However, at the pharmacy they had my insurance on file and wouldn't run it. I had to come back 3 times. Mind u I work night shift for 12 hrs at a time, kinda inconvenient if u know what I mean! They refused to fill my husband's post surgical pain meds after the surgeon increased the dose for better pain control. Instead they rudely implied that we were just drug seeking when they can easily see on record that the last pain meds filled for him was 2 yrs prior for post knee surgery! (EXCUSE ME! ILLEGAL!! R U AN M.D.?) After making them call the M.D. to confirm this was safe and appropriate patient care the meds were ready in 15 minutes. Just last night I tried a simple drop off through the vacuum tube... but the pharmacy employees attitude over the intercom was SO INSANELY abrupt/rude/sarcastic that I just kept my RX so that I can take my business elsewhere. UPDATE: express on campus drive was 30% cheaper on cost and had 100% better customer dervice! read more

The worst pharmacy I have ever been to. They refuse to put my meds into non-child proof bottles. They refuse to run the insurance, which they have on file, even though this should be automatic. I had to come back three times to get a prescription filled in one morning. The pharm techs are beyond stupid and untrained. Pharmacists are rude and won't even answer the phone. I am transferring my prescriptions asap to a competent pharmacy. Not even Hippa laws in place there! They should be shut down for all the laws they break. read more

the customer service in the pharmacy is horrible. i get a bunch of texts and they filled medication refills i did not ask for. i tried to call and got some guy who was rude and acted like he didn't want to be there. the lines are long and still you get crappy service. they need to hire people who want to work and aren't so rude. read more

If you need your prescription filled in a timely manner DO NOT use this pharmacy. After waiting over a week to get a new pain medication filled, I was informed it's not covered by my insurance. Why did it take them this long to inform me of this on a Friday evening no less?! My doctor and I should've been notified a week ago so the necessary steps could've been taken to prescribe an approved medication!! read more

Pharmacist on duty is rude and so many babies are getting sick with RSV and are getting prescribed inhalers but really they don't have the masks to use with the inhalers! read more

Very rude, untrained, slow, disrespectful staff at this location. It is a hit n miss when u come here and leave after only 15 to 20 minutes. Sometimes the wait time in the drive thru is about an hour to an hour and 15 minutes. Then when you call them out they blame other staff members about the delay until you call them out on it and ask for a manager then they show their real colors lying little idiots that should only be able to stock shelves not deal with life threatening medication. I do not not know why I continue to give them a shot? read more