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    Walgreens

    1.9 (41 reviews)
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    6 years ago

    The pharmacist wasn't very helpful. Didn't explain how to take the medicine and honestly he was kid of rude.

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    Page 1 of 2

    Ask the Community - Walgreens

    Review Highlights - Walgreens

    Night shift is the time to go, the cashier goes above and beyond in customer service.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    CVS Pharmacy

    CVS Pharmacy

    (22 reviews)

    $$

    Julian M could use more training for his job and instructions on customer service. I came in to…read morepick up a prescription, and Julian informed me that the order had been sent to the wrong CVS location. He told me that in order to get it to this location. I would have to call my doctors office to have them resend it. I did this, but then received a message from the pharmacy saying that the prescription could not be filled until the 30th because it was counting as a refill, not a reroute. So I called the pharmacy themselves, and spoke to a pleasant young lady who informed me that Julian was mistaken, and he could have switched it over from the very beginning. An hours worth of phone calls back-and-forth between my doctors office and the pharmacy, all for something that he could have done in the first place. When I returned to pick up my prescription, Jillian was again working the drive through window. This time, he was busy purchasing a Gatorade at the pharmacy's checkout counter, and having a conversation with the cashier. He motioned his finger up for me to wait for him, which I did, for approximately three minutes while he finished his conversation and purchase., I let Julian know what had transpired and let him know that in the future, he's able to take care of that himself and not cause such a hassle for his customers. He curtly replied."ok" and promptly turned his back on the window, got my medications and told me to sign the slip so I could be on my way. I had an irritated tone to my voice, but was extremely respectful in the way I delivered my message. An apology would've gone a very long way in the situation instead of an abrupt OK and sending me out the door.

    Well since Rite Aid went under we transferred our prescriptions to Costco.... That was a huge…read moremistake they are horrible and I DO NOT recommend. We have since moved to CVS and get are fast and efficient. The best. Even better than Rite Aid was.

    MedEx Pharmacy - Pharmacy Glass door

    MedEx Pharmacy

    (34 reviews)

    MedEX Pharmacy in Hanford, Ca are the BEST in town. I've had a few different pharmacy's in town…read morebut they were always so careless about helping their patients. MedEx is always on point with filling and ordering anything that is needed for me and my family. They are so helpful and caring for our needs. Pharmacy Techs and Pharmacists always strive to make sure their patients needs ALWAYS come first. Specially Emad the pharmacist, he trains all his Pharmacy Staff to be knowledgeable and caring about everything thats needed to help have their patients prescriptions filled on time. If anything goes wrong (which is VERY rare!!!!) he will do anything in his power to make it right. I wish more pharmacies would strive to be like them. I want them to know we APPRECIATE, TRUST and VALUE what they do for us everyday! Thank you so MUCH, Family Carrillo

    I've been w/Medex pharmacy for 6yrs,I never had issues til today. Brought my new insurance for 2026…read moreScan, to Emad an he said not a problem !! However it was a problem, bcuz he is not part of the insurance plan after confirming i was little surprised my bill was $466 for my prescriptions. So I had to make a hard decision to go to Costco where my copays are 0.. so I went into pick up 2 last prescriptions I was told by Marcelo that if Costco won't fill i can't CAN NOT return to MedEx.that's horrible! If my stuff was covered i wouldn't be doing this. I've brought soooooo much money an business to Emad only to be treated horrible when I left.!!​ Emad said he would have no problem with my new insurance..before I left Marcelo said he wouldn't transfer on Monday although Costco called an faxed friday Jan 23 Costco did request for my transfer yet MedEx said they never received anything . So now I have to wait about a week to get all my important medications. This is incredible sad .!!

    Rite Aid

    Rite Aid

    (37 reviews)

    $

    I had a very disappointing experience with one of the pharmacists over the phone. I called to check…read moreif my prescription was ready, and instead of receiving help, I was met with rudeness and attitude from the start. The pharmacist initially scolded me for something my doctor supposedly didn't send--only to realize she was looking at the wrong prescription. When I asked about a different medication, she noticed I was paying out of pocket and told me I should have informed them. I explained I had done so last month, but she rudely replied, "They're not going to remember what you told them last month." When I asked how I was supposed to make sure they knew, she ignored my question and just told me to come get it tomorrow--with more attitude. She also made several unprofessional comments about my doctor and lectured me about checking my bottle for refills, as if I wasn't already doing my part by calling to confirm. The entire conversation felt condescending and dismissive. This level of customer service is completely unacceptable, especially in healthcare. I've never been treated so poorly by a pharmacist, and I'll be switching to another pharmacy. Patients deserve respect and professionalism, not to be talked down to when trying to manage their health.

    Never had a problem until after they lost their lawsuit. Then I had to fire them and my doctor had…read moreto, too. They asked intrusive questions and harassed me about pain meds, which I am off now, At the time I was in the worst pain of my life and they made me afraid I wouldn't get relief after my surgery. It wasn't just me. They hassled other patients at this location and Hanford and my doc reported them to the pharmacy board.

    Walmart Supercenter

    Walmart Supercenter

    (144 reviews)

    $$

    I made a grocery order today and the girl who loaded my car was so sweet. She was kind of, helpful…read moreand had a wonderful personality. You did good hiring that one . Give her a raise . I usually have great experiences with my orders . Tony is awesome . So helpful and kind . You have a good team who fill the orders .

    I have no time to write everything that is so horrible about the store but right now what just…read morehappened to me is mind-boggling. I am handicapped; I have neuropathy pain in my feet and the severity comes and goes. I can hardly walk today I'm in so much pain. I pulled up in front of the sliding metal doors to the nursery to ask the guy sitting right at the door if they had Clematis vines. I was parked 6' away from him with my hazard lights blinking. I smiled and said hi and I asked him through my car window if they had Clematis vines. He was cold and unfriendly and works in the garden department but he didn't know what Clematis was and instead of opening his phone and looking it up, he said "what's that?" I explained and then he pulled out his phone and he asked me to spell it for him and I did, and then he showed me a picture and he said "is this it?" and I said "yes" Then he said "okay, it says we have one". I said "I need three, so all you have is one?" "No, (he said impatiently) no, it says we have 10." I said "okay, thank you, but you said you had one". Then I said "I need three, and I'm handicapped and there are no handicapped carts on this side of store. So will you please walk in and get three for me, and you put them in my car for me?" He said "No I can't. I can't leave my post here." I said "okay I understand, will you please call customer service and ask them if they can send someone to come and help me?" He said "No, I can't do that." I asked an older couple walking into that door if they would look to see where they are for me, and they couldn't find them. When they asked him where they were, he pointed to a stand with pack of seeds in it. They told him I wanted the plants. He said "well all we have seeds." OH MY GOD, ALL OF THAT FOR NOTHING!

    Walgreens - cosmetics - Updated May 2026

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