I have shopped at Walgreens on Court and Walnut for years. Ive never encountered a rude employee…read more My favorite staff person is Stephanie. She greets everyone by name if she can. She should get a huge raise. She is a gentle soul who makes you feel good. She's a single mom and struggles financially but she doesn't act like she does.

I wish I can give it zero stars the pharmacy here is horrible. You wait 30 minutes in line already…read moreonly for them to tell you that the prescription is not ready even though I requested for it to be filled the day before. Their excuse is that they're busy. One day I had to wait from morning till closing time just for my prescription to be filled horrible service.

First of all, you can never get them on the phone. They promised to call you back in an hour and…read morenever do. Now they've put my prescription away and after waiting 20 minutes in line I get to wait in a second line because I was in the pick up where I thought my prescriptions were but no they put one away and now I get to wait in the drop off line for them to then tell me that they're gonna have to fill the prescription. I'm gonna have to wait another half hour to an hour in Visalia while they fill my prescription cause I live 40 miles away. Would you recommend this place to anybody? Yeah I didn't think so.

My 82 y/o father forgot his insulin at home back in Washington. I called to request an emergent…read moretransfer from his pharmacy here in Washington. They informed me that they were so far behind that they were working on prescriptions from previous day and that a transfer would take 72 hours. I felt that due to the extenuating circumstances and the type of medication this was, this was completely unacceptable. They were unwilling to make any attempts to get this done.

It's not just this Walgreens I assume, however every time I walk in to buy something, browse, etc…read morethe biggest problem I have is their extremely florescent lighting. As someone who is prone to migranes this is extremely annoying. The main reason I gave this 3 stars instead of 2 is because the people working there are usually very kind.

I'm not sure who's managing or supervising the stores but this particular Walgreens has a very poor…read morecustomer service when it comes to returns. The minute I said I had a return, the girl said "you can't return it here because you did not purchase it here", yet on the receipt, It says you can return at any nationwide location. then she said she can't return the item because it's not in the box, the item never had a box. then she said she needed to have a scan bar to return it, and I showed her that it has a scan bar. And then she said she can't return it because it's over 30 days. on the receipt if you haven't got a receipt, you can return it for the lowest price within the 30 days so how about if I just throw the receipt away? Now what? I'll be back

The pharmacy is understaffed! Difficult if not impossible to reach the pharmacy by phone to even…read morecall in a prescription, or inquire about one that's waiting to be filled. My prescriptions have taken up to three full days to be filled. I once called the regular store, and the attendant went back to make sure they picked up the phone. When they finally picked up, the pharmacy employee abruptly said. "One minute!" and put me on hold, where I remained for 5 minutes before hanging up. Management needs to address this problem. I can't be the only one complaining. .

the worst experience I have ever had with a Pharmacy 1…read morethere's no way for someone to answer 2 it's been over 4 months they are out of stock on a medication and still cant transfer them to another pharmacy 3 the pharmacist assistant look like they are lost

Walgreens has really gone downhill with their customer service. Used to be my go to pharmacy for…read moreyears, but now looking for another, maybe a local family owned one? The past several months have been real bad. Many times my meds have been out of stock and taken up to 5 days to get them. My doctor not pleased at all. There have been other issues as well. I'm 100% disabled veteran so it's hard fpr me to get out and bout. I've called regarding issues several times and told them I'd been on hold an hour. Their reply? "Sorry we are busy and have no help"? Maybe the pharmacy manager needs a wake up call. Maybe they are overloaded do to Ride Aid closure and the additional business? If so they nee to hire additional staffing heard pretty much the same thing from many friends. It used to be great, not now. Having to wait days for ones meds can be detrimental to ones health. I'm not into pharmacy shopping every month. Neither is my doctor.

Worst Walgreens ever. Took 50 minutes for 3 cars for prescriptions. Took over 10 minutes once at…read morethe window for someone to even come.

Just get more help for the pharmacy area. You've taken on clients from shuttered pharmacies. You're…read moremuch busier now, in case you haven't noticed. I don't even want to know how much time I've spent in your lines this year. Satisfied customer for many, many years, but this is ridiculous. Last visit a nice new guy told me to use the bar code window to avoid long waits. I can't, you have that window closed. Do better, CVS, your clients matter, too.

Today I went in to CVS to purchase an item and I had Inga as my customer service representative…read more Inga was kind, helpful, and efficient. Her customer service was superb and I definitely would rather come to this cvs because of her.

after requesting hand compounded nature throid, I willingly took a bottle of what was represented…read moreto me, as "good" nature throid old stock. long story short, a hospitalization later and tsh, zooming to a 37, obvously this was not the truth. Had asked for a credit, on my credit card, and communication, subsequent calls, were never answered, and credit never came. so sad.

If you actually need your medications, and expect a pharmacy to answer their phone, or return a…read moremessage, or at least put a sign on the door if they're not there during posted business hours, do not go here. Twice I've come hours before closing ( 2-3:30pm) and no one is there. I've gone weeks without my meds, enduring very unpleasant side effects. The business ethic is more like a ma and pa fruit stand, versus a medical pharmacy. I'm finally just giving up. I'll go back to synthetic meds... at least it's reliable, and I feel cared about.

Pharmacy was not customer service focused on two occasions. Medication refill was called in from…read moredental office after patron stood in line waiting to pick up antibiotics. Clerk stated patron would receive a phone call once medication was ready for pick up. Call was never received so patron stood in line again to finally pick up. Another snafu was encountered with clerk at pick up counter yet I am calling out the pharmacist. "J" informed patron antibiotics from two days ago were not completely used. Patron stated the obvious answer as the dentist wanted patron to have plenty of antibiotics for infection. Since previous prescription was electronically sent the dentist provided a written prescription for patron. I will not continue to ramble on about insensitivity towards elderly patrons. I will continue to speak freely in public towards defending those elderly patrons because "I AM" one.

The Pharmacy is as busy as IN-N-OUT WORTH THE PRICE…read moreand the Waite is commendable

My mom grew up on thirties.. and Rite Aide's {WITH THRIFTY'S ICE CREAM} are getting harder to come…read moreacross in the valley lol but THIS rite aide never fails for icee cream. When we want a scoop, Rite Aid is usually the spot we go to! 5 stars for the ice cream :) oh and they finally sell the BIG Ice cream scooper too!

Rite Aid has a bad habit of running out of medications and I'm having to go days without my…read moreprescriptions while they order them and blame their suppliers for them running out of stock.

Please don't go here, I live around the corner and had a interview with the new manager and was…read moretold I'd get a call back soon but never did (yes I checked in every week since and alas no response or I repeatedly would get hung up on for asking for a update). Also this store is not equipped with enough staff to maintain day functions as it is very evident when walking in. I will definitely be taking my business elsewhere (at least somewhere that gets things done in a timely manner/fashion).

Pharmacy technician on the driveway with glasses and a cross tattoo was very unprofessional. She…read morewas eating while working. Didn't even greet me, and shoved my prescription on the box. I understand they are busy but she should get fired, she hates her job. Plus my insurance pays this drugstore to much to mistreat in that manner. Company should consider train their employees better. She is the only one that has ever been unpleasant in this store.