Thank you med ex for removing the medication I no longer take . I do appreciate the automatic deliveries of new medication

I've been w/Medex pharmacy for 6yrs,I never had issues til today. Brought my new insurance for 2026 Scan, to Emad an he said not a problem !! However it was a problem, bcuz he is not part of the insurance plan after confirming i was little surprised my bill was $466 for my prescriptions. So I had to make a hard decision to go to Costco where my copays are 0.. so I went into pick up 2 last prescriptions I was told by Marcelo that if Costco won't fill i can't CAN NOT return to MedEx.that's horrible! If my stuff was covered i wouldn't be doing this. I've brought soooooo much money an business to Emad only to be treated horrible when I left.!!​ Emad said he would have no problem with my new insurance..before I left Marcelo said he wouldn't transfer on Monday although Costco called an faxed friday Jan 23 Costco did request for my transfer yet MedEx said they never received anything . So now I have to wait about a week to get all my important medications. This is incredible sad .!! read more

MedEx Pharmacy - My last 2 prescriptions that i was able to get but not aloud to return to med ex after today.. the thousands of dollars they made from - Pharmacy Near Me - Hanford, California

MedEX Pharmacy in Hanford, Ca are the BEST in town. I've had a few different pharmacy's in town but they were always so careless about helping their patients. MedEx is always on point with filling and ordering anything that is needed for me and my family. They are so helpful and caring for our needs. Pharmacy Techs and Pharmacists always strive to make sure their patients needs ALWAYS come first. Specially Emad the pharmacist, he trains all his Pharmacy Staff to be knowledgeable and caring about everything thats needed to help have their patients prescriptions filled on time. If anything goes wrong (which is VERY rare!!!!) he will do anything in his power to make it right. I wish more pharmacies would strive to be like them. I want them to know we APPRECIATE, TRUST and VALUE what they do for us everyday! Thank you so MUCH, Family Carrillo read more

Love your delivery.. not to sure on auto fills... most times , do not need. Then after hearing that my thyroid medication was out on delivery two days in a row well still haven't received it by Saturday morning so I called. Yes I had to get dressed and go down there and pick it up myself because I was totally out. I was none too happy. Why do they pick a life-saving drug like my thyroid, my blood thinner and my high blood pressure pills are very much a must with me!! SO not to happy!! read more

I thought switching pharmacies was going to be a hassle (Walgreens no longer accepting my insurance) But MedEx made it easy. Employees are nice and friendly and even laugh from time to time!! Although one of my prescriptions was on back order they kept in touch and I received my prescription within 3 days. I'm glad I chose this small family like location!! MedEx Pharmacy Hanford read more

Very professional & helpful everytime- highly recommended- thank you all- I like the auto refills & free delivery- helps a lot when yo are handicapped read more

Ok so I wrote a review in March of 2020, thanking Amed and his staff for the outstanding treatment and individual service I receive every time I got to the Pharmacy! This treatment continues and the pharmacy techs and Thelma one of the new pharmacists have treated me like family and go out of their way to correct any issues have Immediately. The pharmacist basically treats me better than any pharmacy I have ever used. I want to again say Thank you to all the staff. To show the difference, this past two months my wife has two surgeries and she had to have several prescriptions filled, she uses Walgreens. The difference in the big pharmacy vs Med Ex is totally different. Walgreens is impossible to talk to anybody via phone that can help, when a prescription for pain meds was changed due to my wife having a reaction, I was denied the prescription as she had already received a pain med. I tried to explain and was ignored. They then told to wait as they were busy. It took them several hours to approve the Doctors prescription and had to wait in 7 car line to get the meds. I don't expect perfection from anyone, what I do expect is an attempt at it. Med Ex constantly exceed this expectation and it is refreshing that when I go in the staff call me by name. Thank you, Girls you know, who you are, and Amed and Thelma thank you for treating me like I am family. GREAT JOB MED EX. KEEP UP THE GOOD WORK. read more

Very helpful !and considerate of my needs I highly recommend using this pharmacy fast and easy to get to read more

Nebulizers are common devices that turn liquid into vapor and can be purchased (even online) without a prescription, as easily as a humidifier. Whenever possible, I like to support local businesses so I went to purchase a nebulizer from MedEx Pharmacy in Hanford. A manager informed me that a group of California's many unelected bureaucrats had recently decided that nebulizers should now require a doctor's prescription to "legally" purchase. I attempted to explain a very common 2021 misinterpretation that the "mandates" or "rules" created by unelected bureaucrats (who are subject to bribery, special interest, and other forms of enticement) do not constitute actual LAW. Unfortunately, the manager refused to accept reality and I ended up leaving to purchase a nebulizer from another Hanford pharmacy. If you're shopping for anything that Big Pharma or any of California's agenda-driven bureaucracies want to make it harder for us "normal people" to purchase,I would skip MedEx Pharmacy. read more

Very helpful with explaining the use of my medication. I like how they don't judge no matter what you are taking. Customer service was really good. read more

They are awesome! I just took a family vacation and needed all my prescriptions filled before I left and they were so accommodating. Jocelyn is always so helpful! read more

Called yesterday to see if my script was ready. Yep, no problem. Except I don't have insurance. Yes, I do. So I called my insurance, they called the pharmacy and fixed it. So here I am, waiting 30 minutes so far. It:s not ready. They don't have to make it, just pull it off the shelf, stick it in a bag and then give it to me. At least the loud television is gone. These guys are the worst of all pharmacies in town~~and the others are pretty awful. read more

The employees are extremely efficient, polite and quick to help me with my prescriptions.

Amad and staff thanks for the great service if you have a problem with another pharmacy try this place they will take care of you thanks amad and staff. read more

I think this best pharmacy and pearl has helped since day one and knows my name when I walk in even after I haven't been there in months. Very personable read more

This pharmacy is so bad about follow through. My friend has been waiting 2 weeks to get her prescriptions. Erica has even told her " don't call us, we'll call you!" They are absolutely NOT patient advocates! So tired of the ridiculous run around. R&M pharmacy is sooo much better!! read more

I have been a customer at Express Pharmacy since they first opened and Hanford although the business is growing they still treat me like there's still a small pharmacy. The girls and guys in here know me by name and the pharmacist is always available to answer questions. Pearl has always returned my calls and answered my questions with a smile. There have been mix ups with my insurance and they always work together to get it resolved. I definitely appreciate their delivery service. I work at the same time the pharmacy is open and I was able to have my medication dropped off at my doorstep without having to send someone else to the pharmacy for me. Doesn't get much better than that! I appreciate all of you at Express Pharmacy. Keep up the great work! read more

Today was such a hard day dealing with insurance, I was at the pharmacy for 3 hours and Erika was amazing she helped me the entire time there. Erika stayed on the phone with them trying to fix the issue no matter how many times they hung up or put her on hold, its people like her that keep me going back. When Erika took her lunch break, Isabel helped me, and she was also great. Thank you so much for all the help today girls. read more

Express Pharmacy is awesome! Easy to work with, knowledgeable, helpful and quick. So good I often come from Fresno. Highly, highly recommend! read more

I'm actually very impressed with this pharmacy. Most places just treat you like a number me are cold. Here, I was greeted by Pricilla when I first walked in and the manager Ahmed went out of his way to help us with a medication. They helped us get a very important medication we couldn't fjnd anywhere else. I will definitely be switching all medications here read more

The pharmacy is small, and sometimes runs out of necessary medications but one of their Pharmacy Techs her name is Pearl is so warm and inviting she will keep you coming back . She knows all her customers by name . Pearl is very friendly to interact with and smooth over problems created by her mostly incompetent co-workers . With that said if in the Hanford area stop in for your medication read more

I was going to Walgreens at 1st but I needed a refill and they didn't have it so I went to express pharmacy after a couple of times of going there the customer service was horrible I will never ever go back there every time I went even though I didn't need all of my prescriptions I had to pay for them and so now I'm stuck here with at least 5 months worth of prescriptions that I don't even elneed ridiculous I will never ever in my life go back to express pharmacy horrible customer service horrible. I'm standing in line waiting like 15-20 minutes and nobody is even in front of me I am not even getting acknowledge, most times the staff was rude read more

What a frustrating experience, and I still don't have my prescriptions because THEY LOST IT. I took 2 prescriptions in to be filled. They could not fill them because they required a compound pharmacy but they said no problem, they send them to Fresno and they get them back in about 2 weeks. So they had me write all my info on the back of the prescription and said they'd contact me when it came in. Fast forward to today. It's been well over 2 weeks so I called to see what was going on. First she hung up on me as soon as I asked which was my tipoff something was wrong. So I called back. We weren't in their system she said. Then the story changed to they faxed it but they don't get them back they just "graciously" faxed them for me. Well, then why did you take my contact info and twice say you'd call me when it came in....?! She told me I have to call the pharmacy in Fresno or my doctor. At this point I knew it never was faxed and the prescription was lost and they were just trying to get me to go away, she would say something then say "okaaaay byeeee" after every lie she tried to feed me. So I called the medical dental Fresno pharmacy and of course it had never been sent in. They were super nice and sympathetic that there was a problem. Express had me wait literally weeks and I have no meds for my child. They lost it, they lied, and were rude and unhelpful. Never ever again. What a disaster. read more

The staff is very friendly & they have great service. Pearl has always been very courteous & kind to me. She is willing to help & always great you with a nice smile. The lead pharmacist is also very friendly & is kind to answer any questions. I appreciate the fact that they will help make their customers satisfied. read more

The girls at Express Pharmacy have been very nice to me every time I come to the pharmacy especially Erika and Perlita

Express Pharmacy is on top of their game. Everyone there goes out of there way, to answer questions about medication or just to make sure they say HI to me.Express Pharmacy is #1 in my book!! read more

Fast quick service. Not too long and staff always friendly. Also take most insurance and gives you a gift card for refferals!

I was one of the first customers to this store. Emad has been nothing but personal, yet professional. His staff are friendly and actively seek to provide service that is courteous and friendly. My experience in a small store such as this, is so much better than the larger chain pharmacies. read more

I have had the opportunity to revisit Express pharmacy a few times since my last review. I can say that I have noticed significant improvements in the staff's attentiveness and effective intervention to the customer's needs. The lack of a sincere smile and eye contact was never an issue or problem. Phone calls and hold time have also improved to a degree. The Pharmacist, Ahmed, remains diligent at his job, keeping this Pharmacy above average, and focusing on fulfilling customer/ patient needs. One gets the feeling of being a valued customer, rather than just another Rx bottle on the.shelf. Good work, keep it up! read more

This place is great and fast. Great staff!! I was in and out within 5 minutes. When they say express they mean express. Love the service!!

Very positive experience, I don't have insurance, so price of the medications is very important to me. This gentleman not only had the best prices I could find in town, but was also willing to try and find a less expensive substitute. Not only that, but they are fast and friendly. Normally I expect to have to come back later but he was able to have it done for me within a few minutes. read more

First, let me say, it's very disheartening to read the negative reviews here, because my experience with the service here at Express Pharmacy is personal, convenient, and friendly. My insurance isn't even contracted through this pharmacy. But I refuse the big box store because there, I do not have a name. I'm simply a number. One of the best qualities is the low employee turnover rate that fosters good relationships in the community. Secondly, as a Non-profit founder, and former team member of several boards and committees of the community, Express Pharmacy has been one of the #1 supporters of public safety teams and veterans throughout Kings County. When choosing to visit, please keep in mind, yes, human error exists in our everyday lives. It's about being patient, respectful, and supporting our local businesses for the betterment of us all. Remember, 2/3 of our tax dollars stay right here by choosing local! Not to mention, the service is impeccable. read more

NEVER AGAIN WILL I COME BACK!! Went in as a new customer to get some Rx filled out. Took a little bit more than the 15 minutes the clerk told me as waiting time. Not so many chairs and the place is small to go browsing around to kill time. Ended up sitting in front of a TV with the volume loud for a small customer space. Was called to pick-up and pay only to find out when I was in my vehicle that I was missing a medication. I had to go back in and was asked to wait a few minutes after they figured out what was missing. It was quickly fixed..so kudos (extra star)!! Can be frustrating to find out that there was no process in place to double check if all the ordered Rx were completed and in the bag for the customer..and there were a number of pharmacy techs in there. And the $5 dollar promo discount for a new customers was not validated. Service was good otherwise, friendly clerks. BUT GO TO WALMART OR KMART or other bigger store INSTEAD AND USE THE IDLE TIME TO BROWSE AROUND THE MERCHANDISE... Express Pharmacy needs to figure out something that will make them different from the others and not be worse than other pharmacies.... read more

Well since its obvious that the person that takes our perscriptions here. Does as she pleases with no worries! Ive had to take my buisiness to costco where they treat every customer equal! This person lied to me about needing a pre approval from my dr about my meds and called my insurance causing more drama. Made me wait around for 2hrs for her enjoyment. Because of a prior complaint i filed. Then when i asked for my perscription back she looked thru pile and gave me a folded prescription which i assumed was mine? Well her humiliation of me was far from over! I took it to a different pharmacy just to discover it was a different persons perscription! I had no vehicle so had to call her to explain the error she laughed and sent someone to mine & other patient script! So with buisiness practices like that ive decided to stay away! And still they are filling prescriptions in my name so im going to report these practices? read more

We go through express pharmacy for a few compound medications. They are always great and easy to work with. Anytime we have any issues, which isn't often, they are more then happy to fix it. read more

Emad and Pricila are beyond AMAZING! They are the sweetest people you can meet and they care and are so helpful. I like having them to myself but they deserve all the business they can get! read more