A Walgreens location I enjoy shopping at. Inventory is pretty stocked and customer service is pretty helpful. Plenty of parking and store is organized/clean. read more

Pharmacy is better than other places in the area. Friendly and helpful people - I had filled my Rx online and when I went in for some other reason, they told me that they could fill it from store stock instead of waiting for the online order to come in (not so happy with the website, but the pharmacy personnel are great). Same with the people in the front store - very friendly and helpful. read more

5/5/21 This Walgreens is one I almost never go to. It is far away from where I normally shop, but it is well organized and clean. The mens bathroom could use a touch up and a new urinal deodorizer Today I went looking for earache drops for my wife. I lucked out by acquiring the last one on the shelf. I did not see it when I was looking for it so I asked for some assistance. A new female pharmacist was able to find what I obviously missed. Hey, sometimes a fresh pair of eyes work wonders. I looked around and saw nearly everything was in pristine order. Some stuff was missing or empty and could use some restocking, but otherwise everything was fine. I did not see many employees and I was pretty much left to myself. This is fine. Upon finding everything I need, I headed for the cashier. The manager rung me up and wish me a good evening. All in all, this place isn't bad. I will have to keep this place in mind more often. read more

Walgreens - 5/5/21 time to do a little shopping. - Cosmetics & Beauty Supply Near Me - Fairfax, Virginia

Terrible service, especially from the pharmacy. The pharmacist is absolutely horrible and extremely unhelpful.

Having this store can be handy. For one they have more retailers gift cards, than anyone I can think of. For last minute birthday gifts, these can be very helpful. Also they usually have some cards less than $5. You can't make this stuff up. Also decent cleaning supplies. I also like they almost always, are cheaper than CVS. Also no Mile long receipts. This location isn't too crazy busy either. Generally you can walk in, and not be standing in line for what feels like an eternity. That's an advantage. There's plenty of parking, and I think this is a decent retailer. read more

Had same day appointment for Covid shots. Arrived only to be told they didn't have the vaccine. Apparently the Walgreens office charged with making vaccine appointments doesn't have accurate records on what is on hand in the various stores. read more

Unorganized terrible pharmacy. Came in for flue shot and Covid booster. They print out the questionnaire I already filled out on line. I told them I already filled out on line she said I needed to do it again. Then they bring me the paperwork it has only Covid booster. I said I also want the flu shot. She mumbles something about having to redo the paperwork. Walks off comes back and says pharmacist does not recommend doing both. Get another job if you hate the one you are doing. read more

The pharmacy at this location might the the lowest rated pharmacy I have ever used. They are the perfect example of why people should switch to CVS. From 45 minute hold times only to be hung up on to taking days to fill a prescription. I don't think I've ever been moved to write a review about anything, but after my experience at this location i felt the need to warn others. read more

Really glad they have a drive through pharmacy. The staff is hit or miss. Sometimes they are great and sometimes they just don't care but overall, glad to have this easy access location with a drive thru. read more

I had terrible experience in this branch today. I booked COVID test online, it is drive through, I explained on the phone when I was booking that I am a senior and do not drive. I was told it was ok. I went to walls green. The older woman in pharmacy section refused the test because I was not in a car. She stopped other pharmacist who wanted to help and argued with manger that it was a protocol and must be obeyed. meanwhile they made me stay outside in this cold Weather for 40 minutes. When I complained I was asked to leave otherwise she will call the security. The rudeness and unwillingneas to help was shocking. I was forced to order a lyft so I could sit in a car to have a test. Discussing treatment for seniors from WALGREENS. WALGREENS HAVE FORGOTTEN THAT THEIR JOB IS TO SERVE HUMAN NOT CARS. read more

This was the first time that I could not return my order. I bought a ankle protector from this store. I tried it and it was too small. I exchanged a large one. However it was still too small. I went back again, and asked for a return. The cashier said I open the box, and it was not allowed to return anymore. I couldn't believe what I heard. Very bad store. I think that is why not so many customers there. Do not visit this store. read more

This is my fourth visit to this Walgreen's location. The parking is a little tricky at first. Be careful when pulling your car out of the parking spot. Every time I come here, people fly right by and don't look. The store is clean and organized. The beauty section seems incomplete compared to the one Downtown in Chinatown. Chinatown location has everything and so much more. Would be nice if Nutley Street location had more items in stock. This location seems very limited when it comes to merchandise and availability of merchandise. Have not tried the pharmacy or photo services here. read more

Walgreens - Cosmetics & Beauty Supply Near Me - Fairfax, Virginia

Went to this store for both my flu shot and my covid vaccine. Treatment was very good (with the one exception of the pharmacy clerk who misdirected us and delayed our immunizations). The area they use for vaccines is clean, well cared for. The persons (and this was 2 different visits, 2 different persons giving the injections) were professional, were careful about giving the injections with good aseptic technique and deserve to know it. We also purchased a card, then returned it. They were kind, professional and easy to work with. read more

Have been on hold for the pharmacy for over 45 minutes... 30 minutes ago, the automated message said there was just 1 caller ahead. Either they are very understaffed or the ones working there should be fired... read more

This review is specific to the pharmacy drive-thru. First, the speaker in the drive-thru is horrible. I can barely hear the pharmacist, which repeatedly appears annoyed when I ask them to repeat what they are saying. Second, the pharmacist does not use the bar on the drawer to hold down the papers and credit cards. During one visit, my credit card fell into the door. Because the speaker did not work well, I kept screaming that my credit card fell. They just looked confused at me. It wasn't until I moved my car, got out, and approached the window on foot motioning a credit card boxy hand signal that they even knew what I was talking about. Two suggestions for management: (1) get a tray or container of some kind for the drive-thru drawer to keep items better contained and (2) update your speaker system. read more

Joan S., the pharmacist manager was so unnecessarily rude and unprofessional on 9/14/22 that I decided to leave a review. I needed a glucose monitor, prescribed for my cat by her veterinarian. Couldn't find it anywhere but this Walgreens. I'm waiting on line and she comes up to a window that had a big red sign in it saying, "next window please" and says "what can I do for you," but never takes the sign down. So I'm talking to her over the sign and I hand her the prescription the vet sent me electronically - which I printed - and before I could say a word she condescendingly says, "what is this? A photocopy?..." she turns it over and then back and continues, "we don't accept photocopies." Then she looked at me angrily. I said, "this is for my cat. my vet sent this prescription to me last night via email because my cat was just diagnosed with diabetes," and I showed her the email with the actual prescription attached on my phone from the vet's email address." I continued, "They didn't know where I could find one of these devices so I'm bringing the prescription with me everywhere today, and I only have today because it had to be "attached" to her tomorrow morning." Meanwhile, she's looking back at the prescription, nodding her head up and down while I'm talking, and then said, "it's federal law and I won't break federal law for you." Unreal. Major hostility in her voice - like I asked her to dispense controlled substances. I replied, "I have printed out a copy of the prescription the vet sent me for this diabetic device for a cat, she's very sick, hence my urgency. This is not a photocopy. And this [showing her my email again] is the signed original - it's just in electronic form." She said she needed to call the vet to get them to send a prescription directly to them but she couldn't "work on it" until the afternoon. Said she'd text me when it was ready so I could come back and pick it up. Joan S with all her 15 years of people-pleasing experience and devotion to her patients - as mentioned on the Walgreens website - never called the vet, never called me, never followed up on anything. I had to cancel my vet appt, start from scratch today, but guess what... I got the Rx filled at another chain in 20 minutes. This "Federal law" must be up for interpretation when an employee feels like doing their job. And I'm lucky because as I said, my cat is very sick. This inexcusable attitude and lack of work ethic is shameful. From beginning to end. There is no excuse. I never walked into a Walgreens before yesterday and I never will again. Zero stars. read more

This location is on Nutley Street with the bank across from Micro Center, and it seems to be a little bit out of the way, but they have everything and the pharmacy is usually well-stocked. read more

I had been out of my medicine for 4 days and went to fill my prescriptions. The pharmacist said I needed approval from my insurance company, and my doctor had to request it. After waiting 2 hrs I left. I went back to the pharmacist at 6:00 pm and a different pharmacist said the brand name was covered. I had a funny feeling about the day pharmacist, she has been passive/aggressive before, careful not to have anything that can be documented. Finally got my medicine and my bp down. The day pharmacist is not listed on my prescription, but she is a Asian woman in her 30's Not the first problem according to yelp. read more

My mother got a call from Wallgreens that her prescription was ready. When i went to pick it up the prescription wasnt filled because they needed to get a new prescription for refills from the doctor. Which could have easily been communicated over the phone. The lady who was at the desk was not helpful and was beyond rude to my questioning of why we kept getting calls that the prescription was ready when thete was no way for the prescription to be ready. read more

This location routinely does not have items advertised in the circular marked or even in stock at all, which as a bargain shopper and couponer, is extremely frustrating. The pharmacy staff is so-so with regard to helpfulness and knowledge. The pharmacist who gave my fiance and I our flu shot this year was friendly, though the process was a little slow. The photo department here always prints my photos immediately, so I've shown up before the one-hour mark to find my one-hour orders done. The counter staff are usually very young and nice, not getting too frustrated with my coupons. I go here because it's the closest one, and honestly, it's just a Walgreens. read more

The store is okay, but probably needs a better entryway for vehicles to get to it. The store is clean and seems almost empty at times. The cashiers are usually helpful and kind. The cashiers don't always ring up the correct price for weekly deals, NOR PUSH THE BUTTON FOR THE DIGITAL COUPONS FROM THE WALGREEN CARD, so be sure to point it out to them or double check your receipt. I was there recently and the cashier didn't know how to fix the price for a deal that was going on. The supervisor had to be called to void the transaction. She made an off-the-wall and almost condescending comment about coupons - I was using coupons in conjunction with the weekly deals. Anyway, she had to ring my items up 3 times - made mistakes the first 2 tries. Well, when she saw the end result of my coupons, digital coupons and weekly deals combo, her eyes popped and SHE ASKED ME ABOUT THE CARD AND HOW TO GET THE DIGTAL COUPONS. As a supervisor/manager of Walgreens, she should know the benefits and perks of having a Walgreens customer card! Trying not to let my internal laughter escape my lips, I put on a straight and NICE face and explained how the card works and how to register on the Walgreens website. read more

Good service, clean store. Needs to stock more sale items though.

This is my favorite walgreens!! The staff was super kind and helpful!! I called and they picked up really quickly and mohammad helped me find the squishmallow i was looking for. read more

Excellent Pharmacy team. They liaise with doctor and insurance very effectively, and are always ready to give professional advice about medications. I've never enjoyed this standard of cordiality and professionalism from a chain pharmacy. NOTE: you definitely want this Nutley branch rather than the Walgreens in Central Fairfax... Veeeery different story read more

I felt like the pharmacist blew me off today when I asked about the shingle hot. She (a Korean woman) was not helpful at all. She answered my first question and then acted like she didn't want to talk to me any more. This is poor customer service. read more

My wife had to get a MRI today and was apprehensive of the confined space. Her doctor prescribed 2 Diazepam (generic Valium) so I stopped at Walgreens on Nutley St. in Fairfax on the way to the MRI. I was charged $11.99 including tax and was shocked at the price for 2 pills. We were on our way to the MRI so I had no choice. I complained but the clerk was not sympathetic, take or leave it. Now I remember why I have avoided Walgreens for many years. When I got home I went on line and checked and found that there are numerous sources that sell Diazepam for less than $6.00 for 30 tablets or $.20 each. No more Walgreen for me! I will go back to Costco, CVS, Target and Walmart all of which provide Diazepam for less than $6.00 for 30 Diazepam! We are both in our late 70's and can't afford to have a pharmacy to take advantage of us. read more

Brian, the manager, would always greet me by name and ask if I had any questions about new prescriptions, but was nice enough not to ask about the prescriptions that I fill on a monthly basis! Never a problem since they opened. Helpful, polite, and the entire staff set the bar incredibly high. I am heartsick that this is no longer my local store. read more

So this review is coming from a weird place because I just had an extremely upsetting interaction with the pharmacy department here. One of the pharmacists made me feel like a criminal and intimated the police would be called on me because there was a mix-up about whether or not some drugs had been picked up. I want to be very clear that the mix-up was resolved and that it was my fault. What I take issue with is the way I was treated by the pharmacy staff. However, I am giving this Walgreens a 5 Star review because the Store Manager went above and beyond to work with me to resolve the issue and made me feel like a human being instead of a criminal. I have never, ever had an issue with Walgreens before, and prior to this issue I loved coming to this particular Walgreens. Clearly the store manager cultivates an environment of great customer service, and I would recommend that anyone visit this Walgreens. I view my unfortunate incident as a fluke and am certain that the staff will work with others to solve any problems that may arise. It's unfortunate that tempers flared on both sides during my incident, but the store manager did a wonderful job of diffusing the tension and helping to resolve the situation. Further, this is one of the best pharmacies I've even patronized, this incident aside. So in my book that gets 5 stars and should warrant more business. You will be respected and taken care of here. read more

When the pharmacist is there it is fine and everyone does your job. When she is not there they simply make excuses to have you go back tomorrow. I am working in health care system so I know when they are not telling the real reason and this is not fair. read more

Stunningly, terrible pharmacy service. Call for medication at 3 p.m. today, they say they say they are backed up and won't be ready until 4 p.m. No big deal. I say no problem. I'll be there after 4. This is for one, simple medication. I show up at 6 p.m. and sit in drive thru for about ten minutes unattended (first one in line for drive thru). Then guy struggles understanding my last name, takes it down like 5x. Still no big deal. Then he says medication is not ready, they are backed up. I tell him that's why there was already a delay to 4 (and I gave them two extra hours). I say, how much longer? He says there is just a delay, and maybe they will have my one, simple medication ready tomorrow. TOMORROW. Insanity. read more

The pharmacy is THE WORST. I have a severe foot issue and it's hard to walk even 1/2 a mile there, which I have no choice but to do. They screwed me out of half my prescription last time I tried to fill it (and I would've paid the difference) and I just tried to refill it again and they called as per a comment I made when trying to refill online...AND THEY WON'T FILL MY ENTIRE PRESCRIPTION. I'm so glad they want me to have severe trouble sleeping because they wouldn't fill my sleep medication to the strength MY DOCTOR PRESCRIBED. take your business elsewhere, just not the Main St Walgreens, they also are god awful. read more

I switched my Rx to this Walgreens from the horrible CVS on the corner of Prosperity and 236. It was the best move ever. Though further away, the pharmacists and techs are knowledgeable, hard working and really take the time to help out their customers/patients. Dr. Benson the Pharmacy manager is really nice and helpful and makes you feel cared for. read more

Pharmacy is pleasant and patient concerned unlike the RUDE CVS across the street. Make the drive across the parking lot!!!!

The pharmacy at this location is outstanding. Every one is very knowledgeable, helpful, and polite. On more than one occasion they have gone the extra mile to help me with my prescriptions. I appreciate their quality service. read more

Good luck with the incompetent pharmacists. I tried to get a prescription filled and I gave them my insurance card. I came back in 15 when they said it would be ready. They said my insurance was declined and asked if I had a newer card. I asked if I could take it to CVS where they had my same info on file to fill my script. I took it across the street, gave them the same insurance card, and CVS gave me my prescription within 20 minutes (while accepting my insurance). Long story short, save the time and get your prescription at CVS at PanAm across the street. read more

I've been going to this Walgreens, primarily to the Pharmacy, for the last 3 years. My experience has been that the staff is very competent and pleasant to interact with when filling prescriptions and answering questions on the location of over the counter medicine or medical items. I've found the Pharmacy manager, Joan, to be outstanding in helping to resolve medicine scrip issues with our doctors. She even called around to other pharmacies on the one occasion when they didn't have the medicine in stock (it was an unusual formulation). Joan is energetic, very quick and talks quickly - don't interpret that as being abrupt. She is the nicest person. She truly cares about the customers as I've often had her ask me how my mom and dad are doing, suggested things to ask the doctor about, etc. I've experienced nothing but professionalism and courtesy along with great caring service from Walgreens Pharmacy on Nutley Street. Separate from the pharmacy I almost always get a "Hello" and a smile from the cashier when I enter the store. It's a little thing, but it makes you feel welcome. Thank you Joan and Walgreens staff! read more

I just had another enjoyable visit to the Walgreens Pharmacy on Nutley st. The pharmacist was so compassionate and so helpful - it made my day. She was able to get in touch with my doctor and get the prior authorization and get me a 90 supplies from my insurance approved in less than 48 hours! Joan is always very friendly and competent that going to this pharmacy puts a smile on my face each time I go there. read more

I adore the pharmacy staff at this Walgreens. They're helpful and the drive up window is most convenient. The new online refill service makes using this pharmacy even easier. read more

Pharmacy is extremely slow in answering phones. Held on for over an hour and it kept saying I was the second caller. Frustrating to the point I gave up. I even called the main number of the store and asked for assistance. Didn't help. Very disappointed as this has been my go to pharmacy. read more

Store is fairly new (1-2 yrs?), so aisles are kept clean and parking lot is huge. They carry a diverse assortment of items I like. Pharmacy service has been fast and friendly. read more