I hate to say bad things. I mostly try and be positive. However after several bad experiences here…read moreI have to say something. This review is not about the store it's about the pharmacy. I have never been treated with such disrespect. One bad experience I can just assume the person I'm dealing with is having a bad, but several times isn't just a bad day it's poor training and bad service. The pharmacist here likes to argue about producers and after following these he adds more in just to wast even more time. I will no longer do business with a store that is operated in such a poor way.

The new location is pretty and the staff and service is the same. My only problems are : 1. I do…read morenot like the war the product has been laid out. 2. It's very difficult to get out of the parking lot,

Need to have more non self check out lines open! The cashier was very frustrated being the only one…read moreand the line was long. He said we need to complain.. so I am! Otherwise i have no issues with this location.

Antioch, Ill. Rt173-This location used to be excellent. Uhhh! Nowadays, not so much. In almost…read moreevery department, especially Groceries, ordinary products like toothpicks, tamales and pasta are either not stocked, out of stock or missing in action. I asked a hispanic lady employee where the tamales are and she didn't know what tamales are. Now that's special. Numerous employees didn't have a clue. Get your act together or this location will be in my rear view mirror.

They filled the wrong prescription, and I even questioned them to make sure it was the correct one,…read moreand they said yes. I had already given them my credit card. When I said forget it, I did not want it they ran the card anyhow, and they said to bad nothing she could do. She was also the manager. Vary rude. I will never deal with CVS again.

Very disappointed with the pharmacy. Got to the drive thru at 7:45. There were 3 cars ahead of…read moreme. The car ahead of me got to the window at 8:00 and they closed the pharmacy without providing service. They should have a sign or something to tell people that the pharmacy is closing after this car. Had I known I would have gone inside to get my prescription.

Only way to get service is having to complain. Calling is a joke. They pick up phone don't even say…read morehold on, then after it rang back to them, they picked it up and hung up. Waiting for one of my medications to be ready, never heard so called, they said what the issue was, I asked why I wasn't informed, she just said sorry like no big deal. Need to find another place with caring people and know how to do their job appropriately. The pharmacist is great, it's everyone else that mess up.

Always super friendly and fast processing times for the pharmacy love my Walgreens they are always…read moreso nice and friendly and would recommend 10/10

Thank you so much to the pharmacist!(Rachel according to name tag). I had questions about some…read moremedication, she listened, was so nice, and gave me some great advice. She put my mind at ease for sure. I so appreciated your help today! 1/10/2026

Understaffed like any chain drug store nowadays, the place is okay if you're not depending on…read moreprescription medication. Three people in line means a long wait. Generally clean and well organized for a Walgreens, be careful of bad drivers in this parking lot.

I we t in for a passport photo. The guy was called to find another customer's print and acted very…read moreput out by it. Maybe he was on break? Ready to clock out? Doesn't matter. It's a customer service industry. Treat customers respectfully. They are why you have a paycheck! He was gruffer with every minute. No biggie, really. I just needed a pic. He did it in a very perfunctory way. No conversation. No small talk. No problem. What gets my goad is coming home to upload tge digital image and seeing Walgreens dumbassery on full display: Their frigging ad tagline runs across the top of the photo! You fukkn clowns in corporate marketing. This is NOT about YOU. It's about UX and NOBODY getting a PASSPORT photo needs or wants your stupid-ass billboard across their pic!

I had an absolutely appalling experience at the Walgreens on 4830 Grand Avenue in Gurnee, Illinois,…read morespecifically with the pharmacist Sara Power. Her lack of professionalism and disregard for customer service left me utterly disgusted and frustrated. Sara Power's incompetence was on full display as she mishandled my prescription, causing delays and errors that could have had serious consequences for my health. Her dismissive attitude and lack of attention to detail were shocking and completely unacceptable. Not only did Sara Power fail to provide the basic level of care and service expected from a pharmacist, but her rude and condescending behavior towards me and other customers was downright disrespectful. It was abundantly clear that she had no regard for the well-being or concerns of those she was supposed to be helping. I would strongly advise anyone in the Gurnee area to steer clear of this Walgreens location and to avoid any interactions with Sara Power. Her incompetence and lack of professionalism have no place in a customer-facing role, and I would caution anyone in need of pharmacy services to seek assistance elsewhere. This experience was nothing short of a nightmare, and I would not wish it upon anyone else. Victoria and Hailey, on the other hand we're very friendly daily, and I could tell by their facial expressions that this is something that they have previously experienced.

This review is specifically for the drive up service. I can always count on them to accurate get…read morethe items I need and communicate when things are out of stock. We get an estimated window of 2 hours but I have never had to wait the full time. Once we arrive I have never waited more than 5 minutes to pick up my order. This is so incredibly helpful esp with an infant. Shopping alone is sometimes hard when they are this young and having a reliable service is so great! The only downfall is for the store itself, they are constantly out of so many things. Which is great when considering that means folks are really enjoy these same items, but the difficulty of getting things becomes a hit or miss. Overall, can't recommend target pick up service enough.

Love this Target! Very nice employees and great service. It is a clean store too! I like that they…read morehave a food market also.

This Walgreens is my place to go for prescriptions, and basic household items. A very clean store…read more The people who work there have always been friendly and helpful.

Convenient location. Clean. Doesn't make compound, so you either need to go to Lake Geneva or use a…read morecompletely different pharmacy.

We switched my grandmas prescriptions from walgreens to here, and so far so good. We always had…read moreissues over there, they would outright misplace her prescription and then claim it had been picked up causing hours of stress, panic, and frustration. This happened several times, and enough was enough. No such issues here. My grandma also likes the rewards she earns shopping here, and the service has been helpful.

This pharmacy is an absolute disaster specifically the disgusting attitude from the pharmacy…read moremanager, ALEX. She intentionally upheld a prescription from a transfer from another CVS (Oak Park). Not only is this not CVS policy but ALEX did this on her own prerogative (found that out from my previous pharmacist) and then had the nerve to say "It takes a couple of days, don't hold your breath". Dealt with another person also named ALEX who talked to me like I was some sort of drug addict for a psychiatric medicine that I've had for years at CVS Under no circumstances should you ever go to this store and use their pharmacy. I believe the only recourse here will be filing a lawsuit for discrimination. I politely told ALEX I would be writing this kind of review and her response was: "DO WHATEVER, I DONT CARE" ALEX doesn't seem to understand or care that people can, and will, die from her mistreatment.

Constant delays and issues with stocking medications. Do not use Walgreens for anything important…read more After a morning of phone calls to get my post-surgery pain medication, they said they could only partially fill it. I showed up hours later and they had no records of it and it's deleted off my Walgreens app. Then I'm told it's another 3 hours because they "just received it". I essentially had to go sit in pain all day because I chose Walgreens, then they said it was my fault.

I don't know why this pharmacy is still open. They can't get prescription right and when you call…read moreyou constantly being put on hold very unprofessional. They say they open at 8 buts it's really 11 and they take a break right after opening. Who is hiring these people?