My overall experience here is not bad. For the most part this location offers everything that my…read morefamily needs. The staff has been friendly anytime that we've interacted with them and for the most part the store has items that we need. There are those occasions where things run out but for us at least it doesn't seem like it happens too frequently. I prefer mom and pop shops rather than huge large corporate chains. But out of the sake of convenience and our location not having many of those it would seem this does the job. Just moved here not that long ago and will continue to explore the area for possible recommendations.

Their remodel is awful. I truly despise going to Walmart now as nothing is easy to navigate. Even…read morewith letters and labels the aisles are not in any logical order. ABCF. Where's D and E? It's just a mess. Pickup orders are my go to now. They're fast and convenient and do not upcharge.

I am sick and tired of the monopoly these guys have on the market. My review is not directed at the…read morepeople who serve customers, but the way things are done. The Walgreens pharmacy by us in Antioch IL frequently is closed down because of staffing issues. The other day I needed a simple pickup and both times I stopped by they were closed for meal breaks. WHY can't a company as big as this find a way to do things differently? WHY can't a technician be enough to simply transact a refill? I'm sure that there should be stronger regulations when dispensing a controlled substance but a simple antibiotic or refill should be less of an ordeal. When I'm sick they should be helping me get on with getting better, not running wild goose chases. The individuals I deal with at the store aren't necessarily the problem. They're just doing what they're required to do.

It's hilarious that Walgreens seems puzzled why so many of their stores are underperforming. Has no…read moreone from corporate ever set foot into their chronically understaffed stores? I dread having to go to this (or any other for that matter) location because any visit will take twice to three times as long as it should. Most recently I had an appointment for vaccinations at 1:20. I arrived at 1:15 and cooled my jets until I was seen one 35 minutes later. The pharmacy staff by and large is sour which I would be as well if I was that overworked. Whilst I sat there, "assistance needed in the photo department" was announced via the PA five times. Since there wasn't a sixth, I presume a staff member finally arrived to assist after the 10-minute wait. While Walgreens may be able to eke out some profit from their understaffed stores, it ain't a recipe for success and I look forward to seeing the company implode. Good riddance.

So going into this Walgreens was nothing out of the ordinary. The employees treated as well and…read morewere kind. I guess the only thing that kind of was not so great was the selection in certain beverages. It'd be nice if there was more selection in the cold beverage section. It is great to see that the pharmacy was open on Sunday. Overall not a bad place. It's what you would expect a Walgreens to be.

Only way to get service is having to complain. Calling is a joke. They pick up phone don't even say…read morehold on, then after it rang back to them, they picked it up and hung up. Waiting for one of my medications to be ready, never heard so called, they said what the issue was, I asked why I wasn't informed, she just said sorry like no big deal. Need to find another place with caring people and know how to do their job appropriately. The pharmacist is great, it's everyone else that mess up.

Thank you so much to the pharmacist!(Rachel according to name tag). I had questions about some…read moremedication, she listened, was so nice, and gave me some great advice. She put my mind at ease for sure. I so appreciated your help today! 1/10/2026

Understaffed like any chain drug store nowadays, the place is okay if you're not depending on…read moreprescription medication. Three people in line means a long wait. Generally clean and well organized for a Walgreens, be careful of bad drivers in this parking lot.

I we t in for a passport photo. The guy was called to find another customer's print and acted very…read moreput out by it. Maybe he was on break? Ready to clock out? Doesn't matter. It's a customer service industry. Treat customers respectfully. They are why you have a paycheck! He was gruffer with every minute. No biggie, really. I just needed a pic. He did it in a very perfunctory way. No conversation. No small talk. No problem. What gets my goad is coming home to upload tge digital image and seeing Walgreens dumbassery on full display: Their frigging ad tagline runs across the top of the photo! You fukkn clowns in corporate marketing. This is NOT about YOU. It's about UX and NOBODY getting a PASSPORT photo needs or wants your stupid-ass billboard across their pic!

I had an absolutely appalling experience at the Walgreens on 4830 Grand Avenue in Gurnee, Illinois,…read morespecifically with the pharmacist Sara Power. Her lack of professionalism and disregard for customer service left me utterly disgusted and frustrated. Sara Power's incompetence was on full display as she mishandled my prescription, causing delays and errors that could have had serious consequences for my health. Her dismissive attitude and lack of attention to detail were shocking and completely unacceptable. Not only did Sara Power fail to provide the basic level of care and service expected from a pharmacist, but her rude and condescending behavior towards me and other customers was downright disrespectful. It was abundantly clear that she had no regard for the well-being or concerns of those she was supposed to be helping. I would strongly advise anyone in the Gurnee area to steer clear of this Walgreens location and to avoid any interactions with Sara Power. Her incompetence and lack of professionalism have no place in a customer-facing role, and I would caution anyone in need of pharmacy services to seek assistance elsewhere. This experience was nothing short of a nightmare, and I would not wish it upon anyone else. Victoria and Hailey, on the other hand we're very friendly daily, and I could tell by their facial expressions that this is something that they have previously experienced.

This review is specifically for the drive up service. I can always count on them to accurate get…read morethe items I need and communicate when things are out of stock. We get an estimated window of 2 hours but I have never had to wait the full time. Once we arrive I have never waited more than 5 minutes to pick up my order. This is so incredibly helpful esp with an infant. Shopping alone is sometimes hard when they are this young and having a reliable service is so great! The only downfall is for the store itself, they are constantly out of so many things. Which is great when considering that means folks are really enjoy these same items, but the difficulty of getting things becomes a hit or miss. Overall, can't recommend target pick up service enough.

Love this Target! Very nice employees and great service. It is a clean store too! I like that they…read morehave a food market also.

This Walgreens is my place to go for prescriptions, and basic household items. A very clean store…read more The people who work there have always been friendly and helpful.

Convenient location. Clean. Doesn't make compound, so you either need to go to Lake Geneva or use a…read morecompletely different pharmacy.

We switched my grandmas prescriptions from walgreens to here, and so far so good. We always had…read moreissues over there, they would outright misplace her prescription and then claim it had been picked up causing hours of stress, panic, and frustration. This happened several times, and enough was enough. No such issues here. My grandma also likes the rewards she earns shopping here, and the service has been helpful.

This pharmacy is an absolute disaster specifically the disgusting attitude from the pharmacy…read moremanager, ALEX. She intentionally upheld a prescription from a transfer from another CVS (Oak Park). Not only is this not CVS policy but ALEX did this on her own prerogative (found that out from my previous pharmacist) and then had the nerve to say "It takes a couple of days, don't hold your breath". Dealt with another person also named ALEX who talked to me like I was some sort of drug addict for a psychiatric medicine that I've had for years at CVS Under no circumstances should you ever go to this store and use their pharmacy. I believe the only recourse here will be filing a lawsuit for discrimination. I politely told ALEX I would be writing this kind of review and her response was: "DO WHATEVER, I DONT CARE" ALEX doesn't seem to understand or care that people can, and will, die from her mistreatment.