So this wouldn't be a very convenient spot for me. However, I had an antibiotics prescription sent…read moreto my usual walgreens just to find out they now close at 5pm on weekends... obviously I can't wait for something like this. So when I called walgreens and managed to get a hold of a human, I was told this one was open 24 hours. I called them and they were able to move and fill my prescription right away. However, it wasn't something they did in a friendly manner. Instead I felt like they were annoyed to have to do something. The tone of the person on the phone was displeased to say the least. A similar issue at pickup, the gentleman who was running the counter wouldn't even acknowledge my small talk. Just flat out ignored me. Overall they can have a 3, they did the thing I needed, when I needed it done. That's good enough. A little customer service would go a long way... I know I'd be fired at my job if I acted that way and my job isn't potentially life or death like a pharmacy.

Pharmacy closes from 6:45p - 7:15p for "dinner".... Not 6:35.... Not 6:40... 6:45. This is the…read morethird or fourth time that I've been here where they close the pharmacy earlier than advertised.. and open back up later than advertised.

I use this store as my pharmacy and for my photo needs. It is always clean - the pharmacy runs…read moregreat and usually has prescriptions on hand. The store manager is friendly as are the staff. Always a great experience here!

By far the worst pharmacy I have ever dealt with , The staff is rude and combative, and according…read moreto them they never make a mistake, Any mistake is my doctors, myself or their "small computer screens".I understand they are severely understaffed but the rudeness and arbitrary changing of rules as they see fit is maddening. I have asked my insurance to consider not requiring us to go to CVS, as many others have.

Kind, courteous staff. Never had insurance issues. Most Rx's are in stock. Only complaint is…read moretheir hours; weekends are short (in my opinion). Switched to Walgreens ONLY because they are 24/7 and have a drive-up. So, complaint mainly with hours, which the employees there can't help.

I haven't been to Meijer in a while to get prescriptions. I went to immediate care right next to…read morethe Meijer Mchenry and have to go to Vernon Hills for work. The doctors office called over and they had it ready within 15 minutes. I just want to thank the pharmacist and the person that assist you at the window. I am so very thankful that they were able to do that for me so I didn't have to wait for a few hours and I could get to work and start my medicine right away great customer service so friendly.

Kim helped out with picking up a prescription today, and she was so patient and pleasant. The drive…read moreup pickup is also nice. We had not been there in a while, and there is now a card reader and touchscreen at the drive up which made pickup very smooth. Thank you, Kim!

I shop at Meijer's for their produce, Daisy cottage cheese (only milk, cream, and salt), my…read morefavorite whole wheat bread, cereal on sale, King Arthur flour, Quaker oats, and more. Specific things like most people probably shop. I chat with Josh before I leave. The people at the self-checks (sorry people lost their jobs!) are cheerful and very helpful. I think some ratings are for negative experiences, but Meijer's parking lot is always loaded so lots of shoppers!

Shirley in self check has accused us of stealing paper towels. We absolutely did not steal anything…read moreand had the receipt to prove it. Also, her coworker said it was already scanned. Manager stated she will have a talk with her. Extremely offended by this experience.

The worst Walgreens I have ever encountered. Their pharmacy is an absolute nightmare. This store…read morewill repeatedly go without a supervisor or manager on duty and I think that's where a lot of their problems lie. Every time I've called to ask for a supervisor or manger to speak to they are never there. I've even gone in person a few times and same situation. This Walgreens will continue to lose valuable life long customers if such negligence of a reputable corporate owned chain continues. I've spoken to countless other individuals who have encountered similar experiences and will not longer be shopping at this location. It's sad when the only Walgreens in your area is this terrible...

Had a 3:00 appointment for a vaccine. 8 people ahead of me. When number 7 went in & out, I waited…read more45 minutes for them to call me. They skipped me & called the next person. I had to intercede & they said my paperwork got mixed up somehow. I left at 4:40. This was my first (and last) visit to the Island Lake Walgreens. Lake Zurich is much more organized and efficient.

I've had just about no problem whatsoever. Using them for 5 years now. I wouldn't recommend you…read moretransferring to them though, because then I'd probably have to start waiting in lines.

Technicians are mostly helpful and fast after I had a very bad experience at Meijer McHenry, this…read moreis my new place for my family's prescription. The pharmacist is nice and helpful too. Finally I found a good one.

I have grocery delivery with them. The last few weeks I've only gotten half my groceries. Nothing…read morecold or frozen. The first time the store manager tried to fix. Took me 5 hours , and still going to pickup, where they had to repick order. Today I do a refund and reordered. And customer service will not approve my refund for undelivered items. So I have paid twice for my order, They need to improve their employees and the training. No one seems to check the delivery orders. Very upset. Have n Been a long time customer

This store needs to up their game. The service desk employees need training and to be reminded…read morethat they have a job and are not doing us a favor. Brought in a return from Walmart.com with the return code I was given and the attitude i received was not called for. Several times I have asked for help and received more attitude and little service. Employees talk more among themselves than they do to shoppers.

WALGREENS HIGH PRICES - RIP-OFF…read more I have been going to the Lakemoor Walgreens for 12-13 years. A lot of stuff was always too expensive there, but I went to get soda. chips, and the stuff on sale. From now on I am officially done with Walgreens and their price increases. 3.29 for 2 liters. 5.29 for a rather small 1/2 bag of chips (8-9 oz.) What a rip off! From now on I will only go there for my wife's medication. And that's it. This isn't inflation, it is simply greed on the part of Walgreens Corporation. Get this, everything is cheaper at Thornton's now, which was always an unbelievable rip-off, but now is cheaper then Walgreens!

I know this is the age of drive-thru but the one in Lakemoor, Illinois is particularly slow. I'm…read moreguessing understaffed. And fairly dumb and inattentive. Jhad scripts to pickup. Got them and when I got home I only had two of three. Called listened to the auto phone answering and then they hung up on me. Had to start from scratch on the phone. Still have make another trip to get third script. Gonna move all scripts to CVS. Walgreens needs to worry less about shrinkage and more about keeping customers!

Typical Walgreens, with all the same bad and not so bad. Their groceries are so overpriced, and…read morethey don't have a good selection of cold juice. I would never ever again come to a Walgreens for a prescription, but I had trouble finding an OTC medication here, maybe it was just me not getting their layout but it just wasn't obvious. Reasonably clean, and I didn't have to wait very long in line.

Ricky in the pharmacy is rude, I always him about my meds that's delayed he bluntly told me they…read morewon't be refilled and I asked why didn't you all just cancel so I don't have to drive all the way here. His response was it's cancelled now no worries... THIS IS THE WORST DEPARTMENT! everyone as the Walgreens check is so sweet. The pharmacy needs a vacation or something it's insane.