So this wouldn't be a very convenient spot for me. However, I had an antibiotics prescription sent…read moreto my usual walgreens just to find out they now close at 5pm on weekends... obviously I can't wait for something like this. So when I called walgreens and managed to get a hold of a human, I was told this one was open 24 hours. I called them and they were able to move and fill my prescription right away. However, it wasn't something they did in a friendly manner. Instead I felt like they were annoyed to have to do something. The tone of the person on the phone was displeased to say the least. A similar issue at pickup, the gentleman who was running the counter wouldn't even acknowledge my small talk. Just flat out ignored me. Overall they can have a 3, they did the thing I needed, when I needed it done. That's good enough. A little customer service would go a long way... I know I'd be fired at my job if I acted that way and my job isn't potentially life or death like a pharmacy.

Pharmacy closes from 6:45p - 7:15p for "dinner".... Not 6:35.... Not 6:40... 6:45. This is the…read morethird or fourth time that I've been here where they close the pharmacy earlier than advertised.. and open back up later than advertised.

The staff at QoL are the friendliest and most committed pharmacy staff I have ever met. They will…read moredo whatever they can to assist you with your prescription needs. And they are FAST! There service is truly personal. I know this all sounds too good to be true, but it's honest and accurate. I recommend QoL most highly.

My experience with this pharmacy WAS great . I loved that they were so friendly and quick. It was…read morevery convienient for me to use them considering my daughters script had to be mailed to the facility every month from Indianapolis. Our nurse would drop it off when it arrived and I would pick it up... Until i found that I was running out of her medication several days before we would even be scheduled for next appointment.. I chalked it up e first time thinking because she had to step up they might not of compensated for he amount. But it happened again and again.. I knew that they would say it was me.. But then realized her monthly prescribed 120mls was in an 90 ml bottle .. So I confronted her doctor and she told me she has had previous complaints about medication shortage recently to fill at a different pharmacy. What I recieved at Walgreens was nothing close to what I had been getting. The bottle was huge. Not to mention the pharmacist showed me that the bottle comes to them which contains a powder . They add a required amount of water which activated the medication. And that is what I should of been getting. My daughter was anywhere from7 to 9 days short on a medication that she needed and suffered withdrawl from because of it. either A they were stealing it or B they stealing it.. Ugh I am one pissed off momma.... I surely wish this wasn't the case but I cNt make sense of it another way.. How many other kids and PARENTs who depend on their medications had tI suffer!? Not to mention that the 120 mls of liquid cost 240 $ without insurance. Which was paid for out of my pocket for the first two months..

This store needs to up their game. The service desk employees need training and to be reminded…read morethat they have a job and are not doing us a favor. Brought in a return from Walmart.com with the return code I was given and the attitude i received was not called for. Several times I have asked for help and received more attitude and little service. Employees talk more among themselves than they do to shoppers.

I have mixed feelings about my visit last night. I spent quite a bit of time in the beauty section…read moretrying to decide on some makeup shades and products for an event today. Two employees came over to organize the shelves while I was there, and they were perfectly fine and nice. However, the experience went downhill at the self-checkout. The man working the area walked over and intensely watched every single item I scanned. As soon as I finished, he snatched my shopping basket away so fast that my keys were actually still inside it. Listen, I completely understand that loss prevention is important and retail stores have to deal with shoplifting, but there was absolutely no reason to treat a paying customer like a criminal. I have no intention of stealing, and the staff could be a lot friendlier and less aggressive about how they handle the checkout area. The beauty section staff were great, but the checkout experience was uncalled for.

I use this store as my pharmacy and for my photo needs. It is always clean - the pharmacy runs…read moregreat and usually has prescriptions on hand. The store manager is friendly as are the staff. Always a great experience here!

By far the worst pharmacy I have ever dealt with , The staff is rude and combative, and according…read moreto them they never make a mistake, Any mistake is my doctors, myself or their "small computer screens".I understand they are severely understaffed but the rudeness and arbitrary changing of rules as they see fit is maddening. I have asked my insurance to consider not requiring us to go to CVS, as many others have.

Kind, courteous staff. Never had insurance issues. Most Rx's are in stock. Only complaint is…read moretheir hours; weekends are short (in my opinion). Switched to Walgreens ONLY because they are 24/7 and have a drive-up. So, complaint mainly with hours, which the employees there can't help.

I've had just about no problem whatsoever. Using them for 5 years now. I wouldn't recommend you…read moretransferring to them though, because then I'd probably have to start waiting in lines.

Technicians are mostly helpful and fast after I had a very bad experience at Meijer McHenry, this…read moreis my new place for my family's prescription. The pharmacist is nice and helpful too. Finally I found a good one.

Typical Walgreens, with all the same bad and not so bad. Their groceries are so overpriced, and…read morethey don't have a good selection of cold juice. I would never ever again come to a Walgreens for a prescription, but I had trouble finding an OTC medication here, maybe it was just me not getting their layout but it just wasn't obvious. Reasonably clean, and I didn't have to wait very long in line.

Ricky in the pharmacy is rude, I always him about my meds that's delayed he bluntly told me they…read morewon't be refilled and I asked why didn't you all just cancel so I don't have to drive all the way here. His response was it's cancelled now no worries... THIS IS THE WORST DEPARTMENT! everyone as the Walgreens check is so sweet. The pharmacy needs a vacation or something it's insane.

WALGREENS HIGH PRICES - RIP-OFF…read more I have been going to the Lakemoor Walgreens for 12-13 years. A lot of stuff was always too expensive there, but I went to get soda. chips, and the stuff on sale. From now on I am officially done with Walgreens and their price increases. 3.29 for 2 liters. 5.29 for a rather small 1/2 bag of chips (8-9 oz.) What a rip off! From now on I will only go there for my wife's medication. And that's it. This isn't inflation, it is simply greed on the part of Walgreens Corporation. Get this, everything is cheaper at Thornton's now, which was always an unbelievable rip-off, but now is cheaper then Walgreens!

I know this is the age of drive-thru but the one in Lakemoor, Illinois is particularly slow. I'm…read moreguessing understaffed. And fairly dumb and inattentive. Jhad scripts to pickup. Got them and when I got home I only had two of three. Called listened to the auto phone answering and then they hung up on me. Had to start from scratch on the phone. Still have make another trip to get third script. Gonna move all scripts to CVS. Walgreens needs to worry less about shrinkage and more about keeping customers!

I shop at Meijer's for their produce, Daisy cottage cheese (only milk, cream, and salt), my…read morefavorite whole wheat bread, cereal on sale, King Arthur flour, Quaker oats, and more. Specific things like most people probably shop. I chat with Josh before I leave. The people at the self-checks (sorry people lost their jobs!) are cheerful and very helpful. I think some ratings are for negative experiences, but Meijer's parking lot is always loaded so lots of shoppers!

Shirley in self check has accused us of stealing paper towels. We absolutely did not steal anything…read moreand had the receipt to prove it. Also, her coworker said it was already scanned. Manager stated she will have a talk with her. Extremely offended by this experience.

Excellent people, they always help with a smile. Even when I had a cranky day. Thank youread more

Catastrophic pharmacy- spent entire day with no staff or pharmacist answering the phone-…read more Contacted store manager and still no results- They are out of simple antibiotic ear drops so I had to go to Walgreens Wauconda, who has it. But again their pharmacist is unable to reach Osco pharmacist, because they told me they are understaffed. Good Luck with flu vaccines, any vaccines, fall and winter cold season. They are so understaffed and overwhelmed, nothing functions. I'm calling the manager of the store, they keep connecting me to the pharmacy. My entire Day Off- Friday spent trying to have my prescription sent over to Walgreens across the street! Good luck with upcoming holidays coming understaffed- all the out of town travelers coming- sick people, they are not capable of supporting this large flow of customers! Never again, Jewel in Wauconda!