Amazing staff and products! From the wigs to the darling items in the boutique, you can't go…read morewrong! Love Merle and the girls!

The gals at this Merle Norman are the friendliest people they always go out of their way to make…read moresure you get the very best skin care products and cosmetics! And the wig salon is the absolute best around!

It has been years since I actually went inside the actual mall at Gurnee Mills, but in my younger…read moreyears it was the place to hang. So, deep down I knew better than to be drawn in but years without mall exposure left me vulnerable to mall grift. I was suckered in and treated to a high pressure sales situation that was very uncomfortable. It went from overpriced skincare to red light therapy devices that they wanted thousands of dollars for. The sales people were very skilled at their craft, but I hate being pressured to do anything, let alone spend money. I would advise anyone to stay away and not be sucked in by free samples. I knew better, and yesterday's lesson was a reminder to avoid the mall grift.

Scam!!! Filed complaint with Bbb. Total scam and don't do any service they show and push you in a…read morecorner to buy 4k worth of product that's not worth it and some used!!!!

I hate to give this business a 4 star when it's really a 5, but i don't want to give in to the…read morehype.The hype would be is that Blacks cannot run businesses that cater to our own people or do well. Its no secret to anyone with eyes that Blacks don't own much of anything, and the Blacks that do (have buisnesses)take their money and run off to non-Black areas asap leaving these areas to be bare and useless until someone else comes through to make money off of us.. All too often forgetting about the fact that Black people need to eat, drink, go shopping ,socialize and have a job in which should be provided by people that look alot like ourselves. Now that that's over, ill explain why J- Beauty makes the cut. I don't expect Koreans or anyone else to love Black people or even want to be bothered with us. That's not what page I'm on.If you have special talents, looks or money, or at least one of those things that would all be different.Thats how most of us Blacks get over anyway. All I'm asking for is a little respect and kindness when i walk into the door.A shopping experience where i can get in and out without tripping over things.I don't like being followed all over the damn place.A large selection of items to choose over also wouldn't hurt either.Clean stores, well air conditioned with sturdy floors and decent enough prices. Even though i had sworn off Korean owned Black beauty supplies in the past i Will step out on a limb and give this business establishment a high praise for sticking to all of the things mentioned above. I don't try to support these businesses if i don't have to.This is not to say that when i get back to Los Angeles i wont be all over K-Town or Monterrey Park or other Asian areas.Im just saying that i wont give my money to 98% of any of these establishments that make me feel like crap anymore. J-Beauty has earned my buisness and has changed my mind as far as this is concerned as long as I'm in the Lake county area, and if they hadn't trust me i wouldn't be writing a review giving them such a high recommendation . The next time as a Black women you are feeling you are not getting the respect you deserve and you don't have time to order your items online.I'll make a suggestion of J-Beauty on the Plaza with Lewis Produce to get all of the things you need in the meantime without all of the B.S you're normally use to!

The people who work there will stare you down and make you feel uncomfortable just for looking…read morearound. They discourage people from buying anything. One employee asked if I'm a customer. I was going to be, but changed my mind and left the store.

My name is Cyndy Reynolds, and I love shopping at the Cosmetic Company Store in Pleasant Prairie,…read moreWisconsin. Their skin products and fragrances are great. I am most satisfied with the great customer service I receive when I visit the store. Jennifer the manager is great, as she always is professional, kind, but always puts the customers first. I will keep coming back!!!

I needed to buy my boss a present for his Birthday. Big strong guy has all the money in the world…read more I wanted to get him great skin products and Fragrance. I didn't know where to start or what would be good for him. After 10 minutes with Jennifer I did not only get the best Fragrance Tom Foed and amazing skin care I was fully educated on skin care and Fragrance. Thank you Jennifer, my boss loved hist gifts. I will be back to treat myself.

Sarah has made my experience again for the the first time so much better than where I went before…read more She is very engaged and answers my question and I feel comfortable taking her recommendations on product and style

I had a brow appointment scheduled for 9:20 a.m. at the Ulta in McHenry this past Saturday. I…read morearrived at the check-in desk at approximately 9:22 a.m. and was immediately told, quite rudely, that my appointment had just been canceled as a "no show." I explained that my appointment was scheduled for 9:20 a.m., which was confirmed both via their text system and again by phone the day prior. I was told I was "incorrect" and that the appointment was actually for 9:15 a.m. I then showed my original confirmation on my phone clearly stating 9:20 a.m., at which point a 9:15 a.m. cancellation conveniently appeared. Despite being less than two minutes late for an appointment that had been confirmed for 9:20 a.m., I was told they could not accommodate me because they were fully booked and insisted my appointment was at 9:15am despite seeing with their eyes, that it was at 9:20am (they did not share evidence that their system actually indicated 9:15am and the individual was very rude from the get go). There was no apology, no attempt to resolve the discrepancy, and no accountability--only repeated insistence that I was out of luck. When I expressed that this was unfair and suggested their booking system needed to be corrected, the response was simply, "I agree," with no further effort to help. The interaction escalated unnecessarily, and the tone throughout was dismissive and unprofessional. This was one of the most rude and unjust customer service experiences I've had. The lack of any type of apology for the inconvenience to me, was icing on the cake. Unfortunately and mysteriously I'm currently unable to log into my account or reset my password; otherwise, I would include the staff member's name.

Just had an amazing hair cut from @kate_rausalon!!! I absolutely loved her vibe, her patience and…read moreher expertise. She totally understood the assignment! She is a rockstar! Highly recommend! 5 star service all the way! Thank you, Kate!

Have gone here twice for a no chip manicure with two different manicurists and within 4 days…read moreseveral nails had chunks of chips. I noticed that the time under the light was much shorter than other salons I have been to so thinking the polish wasn't sealed. Additional education on how to apply a gel polish is needed.

Miss A is a really cute store that the former teenage girl in me squealed at upon entering. This…read moreis so much cooler than what was available back in my day. Tons of jewelry, makeup, skincare, fun girly stuff. All cheap, so babysitting money can really go far here. A couple steps in, I realized that I am not this store's target demographic, but it really made me appreciate how far the world has come when it comes to giving girls a lot more options and letting them have fun. Who knows, I might be back, it's an impressive place that made me smile.

1-Star Review I'm writing on behalf of my wife, who had a…read morevery disappointing experience at Miss A in Gurnee Mills. We drove an hour to the store to exchange some jewelry after being told over the phone that an exchange was possible without a receipt. After picking out replacement items, the staff suddenly said we couldn't do the exchange after all. Honestly, I always suspected the prices were too good to be true for the quality of their items, and now we also learned that some of their jewelry contains cancer-causing ingredients. To make matters worse, there's no phone number to reach the company--only an email--making it extremely difficult to resolve any issues. The inconsistency, dishonesty, and potential health risks make this a store we will never return to.

Not a great location. They don't ask customers if they need help or even acknowledge them. I walked…read morein when it was fully staffed--more staff than customers--and still didn't get a greeting or acknowledgment. It felt like the staff went out of their way to ignore customers or to avoid making eye contact. At this point, no need for a resolution. Go to another location if possible.

I frequent this Ulta when in the area and used to go here all the time to get my hair done. Over…read morethe years and with staffing changes, the welcome feeling that I used to feel is no longer there. Most time a when I go in the store now no one offers to help. You literally have to ask people if they work in the store because the employees blend in looking like lost customers. Now there are still times that I go in and the atmosphere is completely different but far too often lately that hasn't been the case.