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    Bath & Body Works

    3.7 (6 reviews)
    Open 10:00 am - 8:00 pm
    Updated 1 month ago

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    Avant Gardenia - Photo by Ann & Kam Photography and Cinema [All Rights Reserved]

    Avant Gardenia

    (24 reviews)

    $$$

    Avant Gardenia was referred to me by the store in which I got my wedding dress. We were in the…read morethick of the pandemic on lock down in January/February. Jenna was the only florist I interviewed due to her professionalism and helpfulness during our first meeting. My wedding went from a formal dinner to a small 65 person wedding. Jenna didn't skip a beat throughout the entire process. She not only helped with my flower design, but also may chairs/linens/chargers. We clicked immediately and I can't thank her enough for transforming my day into something magical with her talent. Anyone who says flowers don't matter at a wedding haven't hired Avant Gardenia! Thank you so much!

    I'm so glad my planner introduced me to Avant Gardenia. From the moment I met Jenna, I felt like…read moreshe was someone who understood my vision, likes and dislikes and could transform them from concepts into reality, someone who could create a tasteful rendition within our budget. Our decor sample was great. Both Jenna and my planner worked with our schedules since I was in my final year of medical school and my now husband was in business school. Jenna got up at the crack of dawn (probably earlier, honestly) to get to our location early and sort and prepare everything for us. I literally had no changes to make to any of her work, and I could trust her for her thoughts on our tablecloths that went with the rest of her work. I was a little worried it might seem like I didn't care, since I literally had nothing to change with her flowers, but honestly it was just that beautiful a representation of our ideas for the day. My bouquet was absolutely stunning, by all accounts. I'm not one of those people who dreamt of their wedding day growing up. But one thing I did know growing up is that I love orchids. I have family in Hawaii and would visit them regularly each year, and every year I just fell more and more in love with the orchids around us. Dendrobium, Phalaenopsis, Cymbidium, didn't matter, I love it all. And when I first met Jenna I told her that. Her orchid bouquet for me was the most perfect one possible for me: simple, delicate and classic, yet luxurious and lush all at the same time. The flower wands and bouquets for the bridesmaids were also flawless interpretations of my vision. Our site didn't allow flower petals to be thrown. Given the ages of our four flower girls (3-5), we decided wands would be the best thing for them to hold. They were darling. The bridesmaids bouquets were truly gorgeous, and with barely any discussion or input necessary from me going into that final decision. I just trusted her to create something magical that I would love, and she did, all on her own. Last but not least, I wanted the flowers after the big day to go somewhere to be appreciated by people and mentioned it to my planner, who reassured me that Jenna always takes care of that. What seamless work. I think being able to trust your team and their taste and ability to execute is how you get their best work. If they're excited about what they do, it shows. Jenna is someone who clearly loves her work, was very thrilled about our wedding, and it showed in every beautiful bloom and blossom her magical fingers touched. Thank you again for your expertise, your class and your thoroughness in creating our decor!!

    Ulta Beauty

    Ulta Beauty

    (43 reviews)

    Sarah has made my experience again for the the first time so much better than where I went before…read more She is very engaged and answers my question and I feel comfortable taking her recommendations on product and style

    I had a brow appointment scheduled for 9:20 a.m. at the Ulta in McHenry this past Saturday. I…read morearrived at the check-in desk at approximately 9:22 a.m. and was immediately told, quite rudely, that my appointment had just been canceled as a "no show." I explained that my appointment was scheduled for 9:20 a.m., which was confirmed both via their text system and again by phone the day prior. I was told I was "incorrect" and that the appointment was actually for 9:15 a.m. I then showed my original confirmation on my phone clearly stating 9:20 a.m., at which point a 9:15 a.m. cancellation conveniently appeared. Despite being less than two minutes late for an appointment that had been confirmed for 9:20 a.m., I was told they could not accommodate me because they were fully booked and insisted my appointment was at 9:15am despite seeing with their eyes, that it was at 9:20am (they did not share evidence that their system actually indicated 9:15am and the individual was very rude from the get go). There was no apology, no attempt to resolve the discrepancy, and no accountability--only repeated insistence that I was out of luck. When I expressed that this was unfair and suggested their booking system needed to be corrected, the response was simply, "I agree," with no further effort to help. The interaction escalated unnecessarily, and the tone throughout was dismissive and unprofessional. This was one of the most rude and unjust customer service experiences I've had. The lack of any type of apology for the inconvenience to me, was icing on the cake. Unfortunately and mysteriously I'm currently unable to log into my account or reset my password; otherwise, I would include the staff member's name.

    Bath & Body Works - cosmetics - Updated May 2026

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