Big parking lot, and pretty good deals. People are friendly, and pretty good deals. Bathrooms are…read moreclean, literal tons of crap to choose from, and pretty good deals.

Want to get the 15 percent discount that they advertise? Only if you provide your name, phone…read morenumber, home address, and email address at checkout. Now I'm getting spam.

The store manager Jocelyn is awesome!! She is seriously in her element. So personal, professional…read moreand helpful. Store was organized, clean, stocked. Checkout was seamless and great! Mia our cashier was the sweetest! This most recent visit was one of the best thanks to Jocelyn's positive and friendly attitude!

Ordered 2 identical items on line. Got one incorrect item. Took it back to store for…read morerefund/replacement. They refunded my money but would not order a replacement. They gave me customer service # which I called. The man I spoke to barely spoke English. He was very dismissive of my situation. He told me to reorder the item, pay again for shipping and then call customer service back for a refund of the shipping. At one point he was sighing loudly and seemed annoyed with the call. I asked him if he could just order the item for me. I gave him the order # off the TJ Maxx bag it came in. He said there is no such # in the computer so I will have to reorder it and then request a refund of shipping. This is so frustrating. His lack of help is just unacceptable. I will NEVER order from the website or shop in your stores again.

I have been an avid shopper at five below since I was a kid. Always had good experiences there…read more I've been living in McHenry all my life and I loved the previous five below. I had gone to the new location for the first time a couple of days ago and I was greeted and aided with pristine customer service by the employees. However, it was evident that the manager was quite overbearing and hard to deal with when she was communicating with her employees. Additionally, when I asked her for help, she was extremely passive aggressive and implied that her job was more important than my request. Five below is just not what it used to be. 1/5 stars from me, would not recommend

The customer service was better than any store I've been in a very long time. All the associates…read morewere very welcoming and asking if we needed help. Not that we needed any help, but my wife and I were very surprised at the effort given by the associates to be helpful

Received a Beer Club membership to Clubs of America's beer of the month club and couldn't be…read morehappier. The craft beers were excellent and for the price, the value is great. Can't wait for my next 5 months.

Bought a groupon for 6 months of cigars went to check out and there was a hidden $30 fee on the…read morewebsite I paid contacted Groupon for a refund of the $30 for being a hidden fee they refunded the whole amount. Clubs of America kept the $30 and their customer service gave me a sob story I was going to contact visa to get a refund but I felt they needed the money more than me.

Jen W put together the sweetest graduation package for our daughter with all the essentials for her…read morefreshman year at U of Oregon! Thank you so much!

I had a wonderful experience at Paper Source in Deer Park, Illinois. Jenn went above and beyond to…read moreassist me with a craft project for my husband. She patiently guided me every step of the way, answered all of my questions, and made the entire experience enjoyable. Her kindness, patience, and willingness to help truly stood out. I would also like to recognize Marcos and Sabrina, who were both incredibly friendly, helpful, and welcoming. It's refreshing to visit a store where the entire team genuinely cares about their customers. Thank you, Jenn, Marcos, and Sabrina, for your outstanding customer service and kindness. You made my visit a pleasure, and I truly appreciate all of your help!

I am so confused at how to describe this store. If you've been here, you know what I mean…read more First, it's not a standard market. It does excel on offering many global food options. Lots of Japanese, French, German, Greek, Vietnamese, and more specialty items. I love the imported Oreos from Asia. There's also a section of decorations, clothing, and even quirky knick knacks you can give as gifts. There's a nice wine selection and kitchen items to browse. We've bought various artwork from here. It's hard to tell you why you should come here, but you should come here when you want to buy something unique and unexpected.

Wow - what a concept. I traveled all over the world for forty years, and my father before me for…read moresixty years, and we both dug deep into local culture to find and barter for important historic objects, in Thailand, Japan, India, Indonesia, New Guinea, Burma, Turkey, North Africa, and Communist Eastern Europe, all purchases negotiated through unsavory black markets, and then I return to the United States to find that knock-offs of our historic artifacts can be purchased for pennies on the dollar at a corner store - IN CRYSTAL LAKE! I am ready to Die now.

Pros: Great selection of items at fantastic prices, of course. Very organized store, unlike other…read moredollar-type stores that just have piles of things strewn all over. Clean, tidy, odor-free store that's a pleasure to shop. I especially like their extensive Hallmark card selection. Con: It would be nice if the younger cashiers would smile or say hello or even thank you.

Friendly employees were kind enough to offer the use of their facilities, and upon inspection I can…read moreconfirm the men's room is in good working order, and the drinking fountain is available and functional, too. The selection is huge, lots of things to choose from, variius brands and so on. The value is there for a convenience shopper definitely. You'll get what you need for everyday life without breaking the bank, thats for certain.

Shout out to Larry at the Mundelein IL HomeGoods. He proactively managed a long line of customers,…read moretaking oversized items to the cashier, and assisting senior customers who needed help getting items in their cars. Larry is what great customer service looks like!

Why don't you have a separate line for returns!? 4:00 pm on Saturday, 40+ people in line and I…read moreneed to do a simple return, why do I need to wait?? Not a good experience!