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Crystal Lake, IL

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Enlightened Balance

4.3 (56 reviews)
Closed • 9:00 am - 5:00 pm

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Beautiful stones
Diana G.

I definitely love the beautiful and charming layout of this boutique metaphysical store so I visited here three separate times because I found crystals I was drawn to and other mystical items like handcrafted incense and adorable mojo bags. Today however I visited just for a reiki healing and I could tell my Reiki Master Cate wasn't completely prepared for my arrival because she was teaching a private reiki student today and they fit me in. I do need to say that I've had many reiki treatments in my life and I do understand that each practitioner chooses to create their sessions a certain way. I didn't however feel like I received the healing of my dreams because I received very little hands on contact from Cate. She spent the bulk of our session spritzing me with different clearing elixirs and waving her hands around my aura while making noises with some sort of tool. She also lightly drew symbols over my body instead of actually using physical contact. I definitely didn't feel a warm flow emanating from my chakras. I was especially disappointed because when I came here today I had severe hip pain and typically if a reiki session is administered effectively then you leave feeling lighter, empowered, glowing and most of the time pain free. I didn't feel flowy and at the end of Cate's closing prayer my name was mentioned aloud incorrectly which absolutely irked me! My name obviously is Diana and not "Diane"! I had to suffer through this reiki treatment and even though Cate was well meaning and was obviously pressed for time today I was truly disappointed. Today was the very first time I received a reiki treatment without being offered a drink of water. Water as everyone knows is extremely important before, during and after a reiki treatment. Cate also mentioned to me that she had envisioned me much leaner in my future. She said she was envisioning a much "thinner" version of myself all dressed up in a fancy dress with my hair darker and cropped short. I feel like Cate doesn't have a clue of who I really am and what I've accomplished all my life. I felt disempowered at the end of my reiki session and unimportant. I was slammed in the middle of Cate's busy day training a new student and then escorted immediately to the reception desk to pay. At the reception counter as I handed my credit card i was asked simply how much I'd like to tip when I naturally tip at least 20% as a courtesy. I'm writing this all down at 2 AM somewhat concerned and upset because Cate spent most of the session spritzing my aura, drawing symbols and cutting energy cords without actually SEEING me as a human being with feelings. My cat normally loves cuddling me in bed when it's time to sleep and this particular evening he just won't sleep near me at all which to me is a sign that my energy wasn't properly sealed at the end of my treatment. I do love the crystals here and the lovely layout but I would not recommend anyone try a reiki treatment here based on my disappointing experience. I'm well versed in authentic energywork and I've never had an experience where there is so little hands on contact. I absolutely wish I had just purchased a traditional massage today and came here to buy another crystal. There is absolutely no excuse for me leaving in pain today because a genuine reiki session will have you leaving lighter and tingly or pleasantly tired. I have absolutely no clue why my physical appearance and the way I choose to wear my natural long wavy silver hair irked Cate. She definitely made a mistake with her future vision of me "losing weight", coloring my hair brown and wearing it shortly cropped. I've practiced reiki since the age of 19 and use reiki during all my sessions and so I will be blunt and say that I really didn't feel whole or powerful after my session today. I'm providing feedback not to dissuade others from using reiki services; but I can't forget how rushed everything felt and how ineffectual the treatment actually was. I feel like I definitely need a spiritual cleansing after this unusual reiki session today.

Love the presentation and effort that goes into something as simple as a gift card!

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5 months ago

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8 months ago

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4 years ago

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Kimberly G.

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1 year ago

Lovely vibe. Clean crystals. Very knowledgeable staff. Reasonable pricing. So much from which to choose!

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2 years ago

Clean, honest and upbeat. A warm and friendly environment. Intelligent and relaxed staff.

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2 years ago

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4 years ago

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5 years ago

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3 years ago

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4 years ago

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7 years ago

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2 years ago

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4 years ago

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3 years ago

Been coming here for a while. Fran is my go to for readings and this place is always packed. They also do virtual reading

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7 years ago

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5 years ago

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5 years ago

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8 years ago

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7 years ago

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8 years ago

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13 years ago

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7 years ago

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9 years ago

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4 years ago

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Kimberly G.

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9 years ago

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Kimberly G.

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9 years ago

Even if you don't believe, you'll find relief after speaking to the practitioners.

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7 years ago

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9 years ago

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9 years ago

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Kimberly G.

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7 years ago

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8 years ago

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Review Highlights - Enlightened Balance

“Kim, the store owner, is so kind and helpful and genuinely cares about the people who walk into the store.”

Mentioned in 8 reviews

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Enlightened Balance - psychic_astrology - Updated October 2026

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