I have used Thompson's Appliance Service several times for the older appliances in the home I…read morebought a couple of years ago. This week I finally bought a dryer which was installed today. Every interaction I have had with the owner and staff has been evidenced by people who are helpful, thoughtful, reasonable, knowledgeable, and kind.

Tried to charge us $400 for a new garbage disposal. A competitor un jammed it and on top of that…read moreput a new belt on our dryer all for $128 total..i will never call Thompson again.

I wish that they would have reached out to the community and offered discounts for the folks that…read morelost all in the fire that occurred in Woodstock last month it sure would have helped I lost everything and with buying just odds and ends it has chewed up my savings having to move again during the holidays really put the breaks on my spending I don't even have enough cash to eat or go anywhere but gifts or just everyday expenditures are way out of my reach. I just thought that the organization they are would have stepped up for some but they help alt of folks so I'm not bitter just would have helped a lot I've spent like $300: Dollars in there it goes quickly so I wasn't able to get everything I would have liked to but all good Godbless

what is return policy? Receipt is showing for 30 days can be done but staff does not take ?read more

Almost all of the appliances in my house have come from Gulgrens they stand behind what they sell…read moretheir sales. People are friendly and nice. when you need a repair person, it's easy to schedule and the repair people are on time and polite.

I've used Gulgrens for appliance parts and, for appliance purchases. The staff is always helpful…read moreand courteous. I would recommend them over ABT anyday!

I was looking for a stove to update the 30 year old one in my house before listing it. I had looked…read moreat used ones at the Grand Appliances in Gurnee. I decided to look at Crystal Lake too. The salesman showed me some clearance, floor models that were almost the same price as the used stove in Gurnee. Nice, basic GE. No pressure (which I hate). Answered all my questions. Quick delivery & take away of the old stove.

Don, our salesman was very helpful and friendly. We had a couple of different models…read moreIn mind and he helped us make our selection without being pushy. When he wrote up the pricing it turned out lower than expected. The delivery and installation went as he described: all very good. We will return to Grand for our next appliance purchase.

Spectacular service combined with great products and an ethic of recycle and reuse. We purchased a…read moreWhirlpool washer and dryer that look and operate great. I will recommend and return when I need to replace any home appliances. A Great Local Business, Period. Thanks Affordable Appliances!

Wayne and his team are outstanding. I found the perfect gas dryer for my home that actually matches…read moremy current washer. The prices are very reasonable. The customer service and delivery was flawless. I will be buying a microwave over my oven from Wayne and a washer if and when I need one. Just a great place to shop and very honest. I highly recommend Affordable Appliances in Lakemoor.

I have had Astera do multiple small projects for me since moving in to the area…read more Most recently I had them out to repair my dryer. They were on-time. They provided good advice on whether/when I should consider replacing the dryer. They did the repairs, did a thorough cleaning (cleaning the ducts is important) and left me with my dryer in perfect running order. They have done a good and thorough job for me three times now. I will continue to call on them and to recommend them.

Everything was fantastic and Roman was great! I would recommend them to anyone. they were on time…read moreand were very helpful in answering all questions and demonstrating the device. The quality was very high as well as the value.

Great Staff, Great Selection, Very welcoming when I walked in. Wasnt over whelmed with pushy sales…read morepeople. they greeted me, asked if i had any questions, when I was ready I called them over. It was a great experience from start to finish. Love my new furniture

April is the true best, her store is always fun and inviting and the staff are very gentle and…read moreknowledgeable. I look forward to seeing them every time I come in and I've almost got my stuff picked out so I can write a grant towards outfitting my house. When I get it. Being homeless doesn't have to suck and because of folks like April and her very encouraging staff I have hope that I'll get into a safer place soon. We're going to need an air conditioner! Right now I am living in an ice locker pretty much and the chance to come into that store to dream of something better has been helping me a lot.

My new go-to appliance repair company. I was very pleased the promptness, knowledge level, skill…read moreset, attentiveness to work and cleanup and also friendliness.

I called SMD Appliance Repair, late Saturday afternoon, and spoke with Danny (owner) and he was…read moreable to come out by the next morning (Sunday)..! He was very efficient and knowledgeable in the repair work, good communicator, friendly, honest, respectful and service oriented. He clearly understands the basics of business and he will now be our go-to appliance/repair person moving forward. We wholeheartedly recommend Danny and SMD Brothers..!

lots to choose from Tish and Tim are very helpful {above and beyond}…read more so please feel free to ask them about any product! Joe and Pat

Was in there today looking around. Need to get a couch and we are shopping. In the process I saw…read moreso much stuff they have cute holiday stuff. All kinds of house hold items. I got a cute dog dish I have been looking for something like it and it was a find. They have almost everything. Appliance, cloths, outdoor, furniture, holiday items, go check it out never know what you need