Sarah has made my experience again for the the first time so much better than where I went before…read more She is very engaged and answers my question and I feel comfortable taking her recommendations on product and style

I had a brow appointment scheduled for 9:20 a.m. at the Ulta in McHenry this past Saturday. I…read morearrived at the check-in desk at approximately 9:22 a.m. and was immediately told, quite rudely, that my appointment had just been canceled as a "no show." I explained that my appointment was scheduled for 9:20 a.m., which was confirmed both via their text system and again by phone the day prior. I was told I was "incorrect" and that the appointment was actually for 9:15 a.m. I then showed my original confirmation on my phone clearly stating 9:20 a.m., at which point a 9:15 a.m. cancellation conveniently appeared. Despite being less than two minutes late for an appointment that had been confirmed for 9:20 a.m., I was told they could not accommodate me because they were fully booked and insisted my appointment was at 9:15am despite seeing with their eyes, that it was at 9:20am (they did not share evidence that their system actually indicated 9:15am and the individual was very rude from the get go). There was no apology, no attempt to resolve the discrepancy, and no accountability--only repeated insistence that I was out of luck. When I expressed that this was unfair and suggested their booking system needed to be corrected, the response was simply, "I agree," with no further effort to help. The interaction escalated unnecessarily, and the tone throughout was dismissive and unprofessional. This was one of the most rude and unjust customer service experiences I've had. The lack of any type of apology for the inconvenience to me, was icing on the cake. Unfortunately and mysteriously I'm currently unable to log into my account or reset my password; otherwise, I would include the staff member's name.

I've been a customer here over 5 years and land my wife also is a customer…read more They standout for hair color treatments and nails. Of course my stylist, Renee does a great job with my cut. They won my wife over with her coloring.

Love this place! They are great at highlighting, use great products that minimize the damage…read more Highly recommend.

When I moved to Spring Grove in 2017, I had no idea where to get my hair cut. I saw the sign on…read moreEclipse Hair Studio, and, since I appreciate a good pun, i figured I'd give them a try. My first hair experience was with Carol, and now, 6 years later, she's still cutting my hair regularly! She's the best! And they're all really nice people there. Peggy has cut my hair when Carol was not available, and I was pleased with what she did as well. I've threatened Carol that she will never be allowed to retire as long as I'm alive, because I'm not likely to find someone who can match her skill. If you can't tell, in my opinion, Eclipse is the best there is!

The best hair place you can go. Creative consistent remarkable…read more They are simply the best. STACY IS A ROCK STAR

It's been a few weeks since I was at Gia's Salon & Spa. I wanted to wait. I had a fill in and never…read morehad one before. When first having your nails done they always look great, right? So I decided to wait and then post my review. Brandi is the one who did my nails. I have to say she did a great job, too. Didn't use any harsh chemicals to take the polish off. All she used was a clean, new, nail filer. A little buff here, a little buff there, and wham! The polish is off. Felt like I was talking to a long lost friend ,by our connection and conversation. I was pampered from beginning to end . Didn't feel rushed. Was offered a beverage when I got there. Very professional. You want to hear something funny? I first told Brandi I didn't want any cherry, no bright colors, because I wasn't looking for such a dark color. After going through 5 different colors, I found the one I really liked. Yes, it's Mocha Cherry. Beautiful color, BTW. I've had multiple compliments. It's been 2 weeks. My nails still look fantastic .I spotted a little polish off my thumb nail, besides for that, the rest looks great. As for the cost, can't beat it, $ 45.00. I'm telling ya, it's well worth it. I'm thinking about going and having a Pedicure and bringing a friend with me. Thanks Brandi for such beautiful work. Looking forward to seeing you in a couple of weeks when I return to get another fill. If you're looking for a place that does manicures, pedicures, hair cut, coloring, waxing even, Gia Salon and Spa in Richmond, Ill is truly the place to go. Check them out . You won't be disappointed. I guarantee it. Satisfied, Returning, Customer, Connie Wright

Mimi gave my daughter a manicure; she was so personable and added extra little designs on my…read moredaughter's nails for no charge. Great work! Excellent customer service!

I had the most amazing experience at Jenny Taylor boudoir photos, not only was the make up artist…read moreamazing. She was also in training to take photos and did a fantastic job with making sure that each picture that she took came out perfect. The photographer that I had was absolutely unbelievable, made you feel like you are the sexiest woman alive. I can't put it into words how amazing and comfortable I was in lingerie in front of two women that were gorgeous. I also had the opportunity to speak with Jenny Taylor, owner of the company, and I have to say it was one of the best conversations I've had with an owner of a company in a very long time. She has an amazing business and cares about her customers and will go out of her way to make sure you are happy, thank you again for the amazing experience and for the amazing staff that you have

I wanted to do something special for my husband's 50th birthday. I decided to try this! First of…read moreall...I have struggled with my body image for my whole life. I have PCOS and it affects my weight(185#) and weird hair growth. I have anxiety which has caused other problems. I NEVER thought I could do something like this. Just talking to the lady to schedule the appointment was terrifying but she made me feel comfortable. Trying to walk into the building the day of the appointment was a whole other challenge. I talked myself into it and made it in through the door. I was greeted by the most kind women that assured me it would be a great expierience. One thing that helped was to know that they all had to expierience this when getting hired. They all know the feelings I was feeling that day. My make up was beautiful. I'd wear make up all the time if I could make it look like that! Then came time to take "it" all off somehow I did that, too! Once they started taking pictures it was so easy! She told me where to go, how to pose, where to put my had/arm etc etc. I couldn't believe how comfortable I was wearing nearly nothing! I ended up purchasing all of the photos at the end on a drive. Was it expensive...well yeah. They work hard! Was it worth it...100%. My husband's reaction was priceless. 1st thing he said was that he's always seen these on facebook but never thought I would do that. For his 30th birthday I had surprised him with a trip to his first michigan game and bought him an authentic jersey. I wore that jersey for part of the photo shoot. I also took a few other photos in a bralette and panties. My advise...if you ever thought this would be neat but not sure if you could then just do it!!

Molly did an amazing job on my daughter. She was professional and well organized. She took the time…read moreto get to know my daughter and came up with a look that was perfect for her.

Molly is absolutely the best makeup artist around. She is extremely professional, fun,…read moreentertaining, and a master of her craft. She has done my makeup on a few special occasions, and I love that at the end of the night I still look like the BEST version of myself. I recommend her to everyone I know, especially all the local brides, because she does some amazing bridal work.

I have to say this place exceeded my expectations.. I made an appointment via phone and requested…read moreto be seen by Morgan, note I have done my research on this place so I was coming in with very high expectations. I have explained to her what I wanted and how I wanted my hair to look, I have to say and I am sure lots of people can relate, it is a bit nerve wracking when you put your hair in tbe hands of a new Hari stylist, however I was hoping my research paid off.. Well, it sure did, she really delivered and exceeded my expectations, Morgan not only delivered, but she was sweet, professional and so welcoming. Her salon is super clean, spacious, so relaxing and she is one of the owners along with her partner who is also a hair stylist. With that being said, 10/10 I recommend and will be coming back.

I'm a female detransitioner who has only recently begun experimenting with hairstyles that aren't a…read morebasic short men's cut or dealing with covid hair, and I've really enjoyed coming to this salon over the past half year after moving to the area! I researched quite a bit to try to find a good salon in the area and this place came up consistently, with Tracy specifically being recommended particularly for coloring. I can definitely see why! Tracy is always friendly and professional and asks my input on the cut regularly throughout and after the cut to make sure I'm happy when I leave the seat. She is also not the type of stylist to push chatter if you're a more quiet person like myself but remains communicative, which I appreciate loads as I struggle a bit with extended social interaction thanks to ASD. I've only gotten coloring once so far but am due soon for another and my experience with that has also been nothing short of excellent. The color matched my natural tone very well and I've always left this salon feeling like I got exactly what I'd wanted, unlike previous salons I've been to where it felt like the stylist wasn't open to my suggestions, especially when it comes to cutting it shorter. The salon itself is clean and kempt, and the atmosphere tends towards a chic aesthetic, with lots of sleek black and white contrast. There's usually classic rock playing, which adds to the unique mood of the salon. Making appointments is super easy -- having the ability to make appointments online with real-time scheduling is a huge plus for this place. Some places I've found can have issues with being actually available at your appointment time, but I've never had to wait when I walk in (sometimes 5 or so minutes early) for my appointments, which makes me feel like my time is valued and means I can reliably schedule my day around the appointment. The prices are great to boot. This is definitely a gem of a salon and I hope to be able to keep returning for a long time to come! Definitely recommend :)

I've been going to Amber for a couple months now. She does a great job, listens and give…read moresuggestions. She is super sweet, and the salon is reasonably priced. I used to get my hair done in someone's basement and I'm only paying eight dollars more at this nice salon. You can't go wrong.

I went in for a haircut and highlights, she did the opposite of what ever I told her. And after I…read morewashed my own hair and begin drying it, I noticed it was uneven all of it. Do not recommend.

My wedding planner initially recommended this place and now I'm recommending it to others. The…read moreartists they hire are amazing and very experienced. I greatly appreciated that my artist, Nayaab, who had no issues giving me a natural, but nontraditional bridal makeup look! She did a stellar job of experimenting with different colors, she was transparent about what would and wouldn't go together, and in the end made me look stunning. Bonus points for approaching with confidence. Greatly appreciative to her and Mike for accommodating a 5am start time as well.

Hairs 2 the Bride was a wonderful experience from first contact to end of service. The owner,…read moreMichelle, expertly gave me the best make up that I asked for - natural, youthful, while a bit glamorous. This was a tricky combination at my age, but she delivered with ease and wow, my husband and I were beyond pleased. I was ready to strike a pose and party at my niece's wedding! I found out her company did my cousin's wedding just months ago and they too had a great service by the whole Hairs 2 the Bride team. I am so grateful for Michelle and Michael, who delivered an awesome service/vibe for this important event.