This Walgreens is my place to go for prescriptions, and basic household items. A very clean store…read more The people who work there have always been friendly and helpful.

Convenient location. Clean. Doesn't make compound, so you either need to go to Lake Geneva or use a…read morecompletely different pharmacy.

I'm new to the area and I attempted to transfer my regular prescriptions to this pharmacy in Lake…read moreGeneva. I spoke to a pharmacist who was very pleasant but wasn't very helpful. I told them that my current prescription was at my old Walgreens more than 2 hours away and I would not get there in time before they closed. I also made them aware that I would be getting very sick without my meds and because my meds were a partial fill, (my old pharmacy didn't have many in stock) that they couldn't or wouldn't help me. I even asked if they could give me just enough medicine to hold me over until I could make the 4 hour round trip drive to get another script and then transfer it to them. They told me they would not. I am shocked that they were so unhelpful especially when COVID is still rampant. Very disappointed with this pharmacy. A similar situation has happened to me previously and two other pharmacies were more helpful than this place. I'm not sure if I will be going to the Walgreens in Lake Geneva

Extremely disappointed with my recent experience at the Walgreens in Lake Geneva. I placed a photo…read moreorder for my daughter's first birthday -- a big day for our family. I picked up what I thought was a completed order, only to get partway home (with a cake and melting ice in the car) and realize the photos hadn't been trimmed as they were supposed to be. I had to drive all the way back to get it fixed. When I finally got home again -- now two hours later -- I opened the poster I'd ordered and discovered that it also wasn't trimmed to size. It looks sloppy and unusable. I tried calling the store to avoid another trip, but after being put on hold twice and never speaking to anyone, it seems I'll have to go back again just to get what I paid for. This is not the first time I've had issues at this location -- they've also failed to have prescriptions ready when promised in the past. I understand that mistakes happen, but there seems to be a serious lack of attention to detail and follow-through here. Not worth the stress or wasted time.

For starters, it is a Walgreens, so they are kind of the same anywhere. That said, ther employees…read morehere are more helpful, and it is a 24 hour location. It may be just me, but their pharmacy seems faster then others in the area as well.

I was in the ER this morning and had 4 Rx's electronically sent to Walgreens. Those were sent…read moreapproximately 1:00. We needed to get home and my husband would swing by and pick them up later. I have switched to the on-line pharmacy through my insurance, Centerwell who are amazing. I only use Walgreens if I need something instantly. When my husband went to pick meds up at about 5:30 he was told 1 was out of stock, 1 was ready and 2 were waiting. The one that was not available was the antibiotic I really needed. So for for 4.5 hours it never occurred to anyone in the pharmacy to call me and lmk they did not have that one in stock. So by now it is 6:15. Walmart Pharmacy closes at 7:00. I have to call the ER, explain this snafu to them. Request that they send a new order for the antibiotics to Walmart. By now there are 27 minutes to work in and I did not get the ONLY medication important. No wonder they pull in 1 or 2 stars. Absolutely worthless, unprofessional, non-thinking mouth breathers. I will absolutely NEVER use them again. There is no thinking on their feet. There is one lady working there who actually has a handle on everything. That is Jackie. No one else is worth dealing with. Even the pharmacist was a major disappointment. PHARMACISTS know medications, but when I went to their little consultation window to ask him about my concern over a drug interaction his answer was "ask your doctor". Seriously? I am asking YOU and you are blowing me off because you are afraid apparently to put your butt on the line. Thanks for nothing. Strike TWO. Now Strike 3. Bye bye!! 0 stars

So I recently moved 0.4 miles away from this CVS and as a previous Walgreen's snob, i was dejected…read moreand swore to only go in if absolutely necessary. I reluctantly signed up for a CVS Extracare card and switched my one prescription over. Well 4 months later, I end up here more than I care to admit! It is a perfect place to run for that one ingredient you forgot at the grocery store, the bottle of wine that you need on Friday night or, as in the case this morning, milk for the baby to drink. 9/10 times they have had what I was looking for. (They don't have tortilla shells... an assortment of other bread products but no tortillas.) I docked a star because sometimes cleanliness is an issue in this store and oh my Lawd, those receipts are the definition of deforestation. The employees are always friendly, helpful and attentive. And I roll in at maximum neediness, crying baby, hungover, stressed out, in my pajamas, etc. I haven't had any dealings with the pharmacy yet but I will later today. I am assuming they will also adhere to the high standards set by the front of store staff.

We switched my grandmas prescriptions from walgreens to here, and so far so good. We always had…read moreissues over there, they would outright misplace her prescription and then claim it had been picked up causing hours of stress, panic, and frustration. This happened several times, and enough was enough. No such issues here. My grandma also likes the rewards she earns shopping here, and the service has been helpful.

I used Jewel twice this week. they were very prompt and friendly…read more Of course there many items that they were out of as expected. I really feel lucky to get the items I got. Little tip, you can actually ad items to your list if you do so before the shopping is completed. I was able to get a couple more items because a new order must have been received. My only complaint was I got no receipts even though I specifically the 2nd time. That's in. The program really is not that easy to navigate. So have a Margarita first and take your tim.

2stars cuz it doesn't always happen all at once like this but today was that last straw... my…read morecomplaint in short is about things marked on sale with the little "thru date" past, hard to see sign should have been down. You get to check out and it's more. So I'm checking out in the self-check-out, blue cheese doesn't ring up "sale price". Now as we all know there's an app with digital coupons etc and there's just sale price that you need do nothing for. Lol!! Until today!!this is going to be the longest review over $1.25 ever. Ever have to prove something and go through so many steps that at a certain point you can't just walk away without that $1.25 because the person "helping you" is really just irritating you, prolonging the process every step of the way? So I call the lady there to "right wrongs" over. I'm going to tell her that the sale cheese that was 4.99 but marked sale for three $ something is not ringing up: it goes like this. As she comes over I'm ringing up a frozen dinner or about to, and notice it's been package taped on one end. I put it aside. She arrives saying, you don't want that? Me : no it's been taped.. instead of saying ok, she says where? I think "let me help you with your job so I can get to the question" and show and really just say "here .". She starts scrolling thru my screen of rung up items.,?? What are you doing? I ask. "Looking to see if you rang it up." "No I did not" ..Just ask? So I say I want to ask you about this cheese. I tell her the story. She says did you check your app to see if it's there. "Yes I have an app but no as I said it's a sale item. Regular sale." So I have to go to the app to prove it is not there. She takes my phone from me after I try to find digital coupons to prove this.. after she keeps saying no no the other way.. then she takes it and says no.. I'm losing patience that this is not simple. it's a dollar 25 folks. Just take my word and adjust it. She says it's not on sale either. I say well the sign over there clearly says it is. She: do you want to go take a picture,,, me yes... So I do and she grabs my phone away and starts off with it.. I tell her do not take my phone away from me ..you are never supposed to do that. She says I need to take to customer service to see if I can adjust it. OMG I'm thinking.. so I say I'll just leave it, ring the rest up and take it over myself.. now granted and I did point this out.. the sign says, in small letters at bottom of tag I did not notice til picture, on the top highest shelf, sale thru 10/29. It is 10/31 but it should be taken down then. Finally go to customer service show the photo and get my dollar 1.25 back. At this point I was not going to mention you should have refunded the 4.99 so I'd get the tax back too and re-rung it, but at that point I raised the white flag and got the heck outta there. And guess what? normally I just pay the 4.99 right or wrong, and go home and now I know why. But like I said I felt I'd put so much time into something that should have taken seconds..,Just omg tired of expired dates, stale frozen seafood(which reminds me I have some to take back) and wrong markings for prices. I had to write this as a last straw get your act together call out.

I use this store as my pharmacy and for my photo needs. It is always clean - the pharmacy runs…read moregreat and usually has prescriptions on hand. The store manager is friendly as are the staff. Always a great experience here!

By far the worst pharmacy I have ever dealt with , The staff is rude and combative, and according…read moreto them they never make a mistake, Any mistake is my doctors, myself or their "small computer screens".I understand they are severely understaffed but the rudeness and arbitrary changing of rules as they see fit is maddening. I have asked my insurance to consider not requiring us to go to CVS, as many others have.

2 stars for being open 24 hours. But my immune-compromised child (due to a rare disease) waited…read moreover 8 hours for antibiotics when I was told 2 hours. She got sicker by the hour. Turns out the meds WERE ready within 2 hours and waiting in a bin, but no one bothered to actually scan it in as ready. No one asked to verify her address when I paid. There were no syringes or medicine cup dispensers with her liquid. Also the drive-thru is painfully slow. I understand staff shortages but this Walgreens has struck out for the last 8 years I've lived in this area. I use it as a last resort only.

Pharmacist & ANYONE that works there should give up on everything... NEVER GO HERE!…read more Three days to get a prescription filled & when I asked when it will be done, the answer was "LATER" that's when I said they said noon & that was yesterday... he said have some patience sir!!! WT actual F

So going into this Walgreens was nothing out of the ordinary. The employees treated as well and…read morewere kind. I guess the only thing that kind of was not so great was the selection in certain beverages. It'd be nice if there was more selection in the cold beverage section. It is great to see that the pharmacy was open on Sunday. Overall not a bad place. It's what you would expect a Walgreens to be.

The two workers I asked for help were incredibly rude. They were very snippy and when I asked for…read moreassistance they said "sure" and sighed or said "I guess." One argued with me about my card I was using and talked to me like I was dumb. I'd rather drive farther to another Walgreens than deal with those two people ever again. This is why I prefer CVS. They are never rude and always actually help me. And I don't have to worry about getting attitude from people that are old enough to be my grandparents.

So this wouldn't be a very convenient spot for me. However, I had an antibiotics prescription sent…read moreto my usual walgreens just to find out they now close at 5pm on weekends... obviously I can't wait for something like this. So when I called walgreens and managed to get a hold of a human, I was told this one was open 24 hours. I called them and they were able to move and fill my prescription right away. However, it wasn't something they did in a friendly manner. Instead I felt like they were annoyed to have to do something. The tone of the person on the phone was displeased to say the least. A similar issue at pickup, the gentleman who was running the counter wouldn't even acknowledge my small talk. Just flat out ignored me. Overall they can have a 3, they did the thing I needed, when I needed it done. That's good enough. A little customer service would go a long way... I know I'd be fired at my job if I acted that way and my job isn't potentially life or death like a pharmacy.

Worst store in McHenry. Rude staff. Slow pharmacy. Always a problem picking up scripts...every…read moretime. Under staffed or untrained? (Probably both) Not helpful at all. I absolutely hate shopping there. Do us all a favor and close your doors... your staff doesn't appreciate the business anyway, they act like you're bothering them.

I hate to say bad things. I mostly try and be positive. However after several bad experiences here…read moreI have to say something. This review is not about the store it's about the pharmacy. I have never been treated with such disrespect. One bad experience I can just assume the person I'm dealing with is having a bad, but several times isn't just a bad day it's poor training and bad service. The pharmacist here likes to argue about producers and after following these he adds more in just to wast even more time. I will no longer do business with a store that is operated in such a poor way.

The new location is pretty and the staff and service is the same. My only problems are : 1. I do…read morenot like the war the product has been laid out. 2. It's very difficult to get out of the parking lot,