Appointment was late, attention to blood draw was sloppy. Will find another lab and hopefully this…read moredoesn't lump or worsen. Need more careful and attentive technicians.

After seeing all the reviews on Yelp and Google, I was so scared to go, however, I didn't have any…read moreissues. Maybe I got lucky? I made an appointment online for 6:50am. I arrived at 6:40am and checked in at the kiosk, I was called in at 6:42am and was out of there within 5 minutes. The employees were super nice as well! Yes, it's a little difficult to find, there's literally no staff in the waiting room area which can be a little disconcerting. Once you check in at the kiosk, the employees in the backroom hear a ding so they know you're waiting. Honestly, if you don't wanna wait, just make an appointment super early, they open at 6:30am. There was no one else there when I went. On my way out, there were 2 people waiting. All in all it was easy peasy! Glad I was out of there quickly despite all the bad reviews.

We brought my son in to get a strep test, made an appointment online. When checking in the front…read moredesk lady was so rude, giving one word answers. Same continued when we were put in a room. The nurse/MA told my some were going to take vitals. He's 4, no clue what that means. So unfriendly and just inexperienced

I went for a bladder infection,three days later I was in the hospital, 2 yea4s later they billed m…read moree for uncover charges. I would never go there again.

I hate to rain on the 5-star parade here, but I pride myself on honest and diplomatic reviews. This…read morelocation is located inside a very busy medical office building with tons of doctors and other labs and such. The staff is very nice here. However, I believe they are perhaps very understaffed. I have been here at least 2-3 times in the last 6 months for various blood runs, as it is located in the same building as my neurologist. Every single time I come to this location, have waited at least 30 minutes, if not longer. I know one time was like an hour because I was dying of boredom with no magazines nor cell reception. I guess I always assumed this was "normal" for a walk in blood lab. However, I recently went to another location (Peterson Ave. -closer to home) and I was in and out in 5 minutes. So, that said, I guess the feedback here is that if they are aware this is a busy location with many, many customers, they need to get these poor girls some help. I don't mind waiting 10-15 minutes. But longer than 30 minutes is a problem, especially when there are only 2-3 other people in the waiting room. How long does a blood draw take??

Despite for some of the negative/one star reviews I've read on yelp and google review, my…read moreexperience there was quite pleasant. Appointment time 9am, and after checked in, a nurse staff called me. By 9.10am/9.15am, I am out of the clinic with test done. Staff was friendly to me.

Doctor Beata Krupa was extremely unprofessional and rude with me and my boyfriend that came in due…read moreto him feeling extremely ill. She was disrespectful with her tone and the way she spoke to us came off extremely rude. I never want to see this doctor again. She made us feel extremely terrible and was not helpful whatsoever. She needs to talk to her patients in a non disrespectful way. Terrible and unacceptable behavior from a "doctor". Recommend anyone to see a different doctor.

Doctor Beata Krupa was extremely unprofessional and rude with me and my boyfriend that came in due…read moreto him feeling extremely ill. She was disrespectful with her tone and the way she spoke to us came off extremely rude. I never want to see this doctor again. She made us feel extremely terrible and was not helpful whatsoever. She needs to talk to her patients in a non disrespectful way. Terrible and unacceptable behavior from a "doctor". Recommend anyone to see a different doctor.

Broke off needle top in one arm, did the other with no pain, both arms bruised, paramedic son said…read moreblew the veins. I've had blood drawn many many times in my life- never like this. I don't usually review anything, I would never go there again.

Extremely rude and unprofessional staff. Have never experienced such unprofessionalism. Was running…read morea few minutes late and both the manager and assistant (Debra) were very rude and unpleasant. If you need to get exams done at ARCpoint I strongly recommend not going to this location as they do not make you feel comfortable what so ever and the entire experience was very uncomfortable. Even before the appointment they were both disorganized by forgetting to send consent forms, running credit card and returning phone calls to schedule appointments. Terrible service.

Avoid this place like the plague!!! Nothing but disrespect and major attitude from receptionist and…read moreother staff! My daughter was lied to when she went there to get an x-ray. The receptionist had no proof. My daughter provided proof verbally stating that she was on a phone call with her mother when they scheduled appointment and no one told them to be there at 9:45 AM for a 10 AM appointment I was email confirmed of her 10 AM appointment. Nothing in that email State 9:45 AM whatsoever. And you have the audacity to have an attitude with my daughter when you could provide no proof that you stayed at 9:45 AM when there was two character witnesses in an email stating 10AM LIKE I STATED ON YOUR FACEBOOK PAGE, I WILL SHARE THIS ON EVERY SOCIAL MEDIA NETWORK AND PLATFORM MY PASSWORD WE CAN TO MAKE SURE PEOPLE DON'T GET DISRESPECTED AND I HAVE TO PUT UP AN ATTITUDE WHEN THEY'RE TRYING TO COME FOR SERVICE

This is Anil aggarwal I know no one like to go these kind of…read moreplaces. Everyone like to stay away and keep healty so no need to get there service. But sometime no choice if you or your friend, sibling need these kind of tests I will recmand Libertyville Image centre. Very economical Friendly Staff Very clean place Knowledgeable staff Thanks