Typically I go into medical appointments expecting a bad service experience these days. RR…read morepleasantly surprised me! The receptionist greeted me and apologized for the wait as she was working with another patient. Once I was able to check in she was very friendly, genuinely asked how I was doing, and engaged others politely when they came in. The nurse (sonographer?) was nice as well, quick, empathetic, and got me out within 15 minutes. I would definitely come here again.

Clean office. Super professional staff, including the front desk. Zero wait time. They could tell I…read morewas in pain and they went out of their way to ensure I was comfortable. The MRI ladies were super efficient and friendly. The MRI went without a hitch. I am very claustrophobic and this facility features a True Open MRI - fantastic experience!! I cannot recommend this facility and staff highly enough!

They are overcharging by as much as 200% for basic services and hiding behind the UNC shield…read more That's a revolting business model

i went to get a Bone Density it went great i never had one before they told me they took pictures…read moreto see if your bones are weak they will give me the results later so glad i went they help me on the bed to prepare for the machine to take pictures they were kind and understanding again Thank you for helping me

I checked in for an ultrasound and was in the waiting room when someone came up to me…read moreand said very rudely, with an accusatory attitude, We don't have an order for you!!! Like I did something wrong! My PCP's office called me that morning and told me that I needed this done quickly and gave me the address of where to go. I was starting to explain that because it didn't make sense to me. She was acting like I made a mistake and continued to question me like I was wrong! I was asked to go back to waiting room to wait! Turns out the mistake was made at Raleigh Radiology. I was there for 2 hrs!! Never got an apology or a complete explanation of what happened! Very upsetting experience! But I have to say the technicians who did the ultrasound were professional and very nice! 5 *. It's reception that needs work!!

I had a great experience. Came on time, waited for less than 5 minutes & was done and out within 20…read moreminutes. Everyone was nice & I had a positive experience. Parking was also not that bad.

Very busy office. 2nd time here for X-rays. This office…read morepreviously got me in and out quickly (around 30 minutes total) so it's convenient enough to schedule appointments during the middle of my workday. Today the turnaround time was different. Very slow process. People who came after me were called ahead of me. (perhaps a different type of X-ray?) The total wait time of around 27 minutes to get called back. The time it took to change and complete the X-rays was less than 13 minutes, so it was very quick once in the back. Wait time on this visit was not the best. I would like this office to normalize e-forms instead of paper and pens. I would also like to see the same tech without having to ask. Besides that, the technicians are always nice and accommodating. My technician Laura did a great job making sure I was comfortable during my X-rays. I appreciated this!

I was very disappointed with my experience. My breast ultrasound was scheduled without anyone ever…read morecontacting me directly, and communication with the office was not particularly pleasant when I called with questions. The front desk staff were curt and rude. The most frustrating part was driving 30+ mins for my appointment only to be told it needed to be rescheduled because there was no provider available. No one called or notified me ahead of time. While I understand that unexpected staffing issues can happen, patients deserve timely communication. I expected a higher level of professionalism and patient care. Unfortunately, this experience left me with little confidence in the practice, and I chose to seek care elsewhere.

Went to Raleigh Radiology on 11/7 and still no results. I would have gone to EmergeOrtho had I…read moreknown. Won't be going back here again. 11/18 still no report. 11/19 still no report and can't give me a timeframe. Edit of review on 11/21- Quenita Todd, the Patient Relations Manager who replied to my review took my call and made sure my results were read that day. She was apologetic and very helful in getting things resolved. Based on my experience with her I would give them another chance. She made sure to follow up several times as well. Thank you Quenita!

Very unprofessional business practices. Raleigh Radiology- Clayton, NC performed and MRI and over a…read moremonth later had not filed a claim with my insurance company. A call to their third party billing company in Indianapolis Indiana revealed their billing department had no record of me, my MRI, and no claim filed nor bill generated. They emailed a bill for $1470.00 one day later, after business hours on a Friday night. A call to their billing office the following Monday resulted in their telling me they filed a claim with my insurance company the date of the MRI a month earlier. This was untrue and verified by BCBS customer service. I called their local Raleigh NC office number and asked to speak with the practice manager. They disconnected the call. I have filed an official complaint with Blue Cross Blue Shield of NC. I have filed a complaint of the Raleigh Radiology website. I have filed a complaint with the Chamber of Commerce website for their Clayton, NC site. I have no problem with scheduling, completing the MRI and timely results. It is terrible that their billing practices are so poor and unprofessional. I do not recommend Raleigh Radiology. Their customer service response is equally unprofessional. There is no way to reach a Raleigh based person in charge of this practice.

This is the place to choose for cancer treatment in Garner, NC. In my opinion, you will not find…read morebetter care than here. The infusion nurses, front desk employees, CMAs, pharmacist, social worker, dietitian, financial navigator, care coordinators, nurse practitioners (Sara and Stephanie), and doctors (McNulty, Sheets, and Rauch) are all efficient, intelligent, and caring. You can trust the staff here to be respectful and provide you patient-centered, evidence-based care. The center is located in a large healthcare plaza. Parking is available at no charge in several lots. Some handicap spaces are available out front of the buildings. Building 300 is in the back center. The front door is near the circular drop-off area (round-a-bout). The clinic is located on the second floor (elevators and stairs available) above Wake Radiology. Upon leaving the stairwell or elevator, the doors across the hall lead into the waiting area. Check in at the counter then wait for your name to be called. This center offers medical oncology (chemotherapy, immunotherapy, labs, follow-up, etc.). It does not have a means to provide radiation treatment. The infusion room is welcoming, light, and chilly. The lovely nurses will take great care of you during treatment. They offer warm blankets, pillows, beverages, and snacks. You can bring in a guest (if over the age of 16) and your own snacks. The chairs are comfortable and have curtains or walls, depending on where you sit, to provide privacy. Windows provide natural light and have blinds to use as needed. Paperwork is provided via myChart and printed by request. Overall, ideal place to go for hematology/oncology treatment particularly if you live near or around Garner.

I've been to this office a couple of times over the past few weeks. I usually go to a different…read moreoffice. The staff here were very friendly, especially Emma (she did my mammogram). She explained everything to me ahead of time & was very gentle and genuinely caring. I could have easily stressed myself out over the situation, but she was there to guide and calm me along the way. I would recommend this office just from the experience I had with her & the CT scan lady (I forgot her name). When you're going through the most stressful things in life, you need people like them to calm you & make that situation seem like it's super small. There is plenty of parking & I was in and out in no time.

Stacy the technician was sweet as sugar to my husband. The…read morelow rating is due to the nearly discernible handicap access - two spaces (marked on pavement but no visible signs), and one ramp. I had to drive into both parking lots looking for each. Not handicap friendly at all.