I live in Spokane. Always thought The Scoop was kind of mid, but I had a friend in town who wanted…read moreice cream so we came tonight to get some. There was a long line, but not too bad. I could tell there was still plenty of time to get a scoop before 8PM. At 7:43 PM, one of the workers came out from behind the counter and told about 10-15 of us in line that we would have to leave because they close at 8. She was very kind about it, and she kept saying "I hate having to do this," but it made absolutely no sense. She arbitrarily split the line, and decided some people could stay, but said the rest of us (5 girls ahead of us, and 7-8 people behind us) had to go. Mind you, the girls in front of us and our group were ALREADY IN THE SHOP. Everyone looked really confused, understandably. I've literally never had this happen to me before. I held up my phone to show the worker the time, and I said, "Its only 7:43. We have 17 minutes before closing." Others said, "but we're already in the shop" or "but we've been waiting in line for a while." None of this made any difference. We all still had to leave. Even though there was plenty of time to get everyone ice cream. And god-forbid they have to keep working until 8:05 or 8:10 to make sure patrons who waited in line could get ice cream. What kind of shop does this?? How is this acceptable? "Bad customer service" puts it mildly. I could spell out a million other better ways this could have been done. Do better, Scoop. Spokane already struggles in the ice-cream shop department. Please be a part of the solution, not the problem.

Yummy ice cream! Strawberry lemonade sorbet and strawberry rhubarb ice cream were both delicious…read more Service was great!!! We first got to sample the flavors that we picked . It's a nice place with indoor and outdoor seating. It was nice to sit outside and enjoy our treat. Would return if in the area.

6/5 stars if I could!…read more Hands down some of the best ice cream I've had in Coeur d'Alene. Molly was wonderful and let me to sample a bunch of flavors, they were all so good! The peanut butter, salted caramel, rum-soaked... honestly, I can't even remember them all because every flavor was incredible. I ended up getting a scoop, came back later for an affogato, and even left with a pint to go. That's how good it was. Can't wait to come back!

This goes straight to the top of the list. Best ice cream I've ever had…read more I ordered the Wildflower Honey & Lavender. It's not overly sweet, it's naturally floral, and the refreshing flavor just kept compounding. The ice-cream-rista was patient and let us sample quite a few flavors before we decided.

We stopped by Just Chillin Eats and Sweets and had such a great experience! The frozen yogurt was…read morefresh, flavorful, and made exactly how we thought it would taste. You can tell they care about the quality of what they're serving. The staff was welcoming, friendly, and made us feel appreciated from the moment we walked in. The atmosphere is relaxed and fun, making it an easy place to grab a bite or treat yourself to something sweet. Everything we tried was delicious, and we'll definitely be back to work our way through more of the menu. It's always nice finding a local spot that delivers both great food and great customer service. Highly recommend checking them out if you're in the area!

I really like this place! Second time in. Super fun to make your own sundae. Have not tried the…read morebread. Big fan of the ice cream.

Stop by the mall and pop, frozen yogurt and smoothie shop and you won't be disappointed! They have…read morea plethora of choices for frozen yogurt, flavors, toppings, including all kinds of fruits and candies, cookies, and homemade walnut, chocolate, and other sauces. The service is super friendly And the store has super fun, bubbly decorations.

Wow, there are like 16 different frozen yogurt choices and toppings galore! You can take it to go,…read morelike we did, or sit in their cute shop! They even have a fire. I topped my Carmel chocolate yogurt with shredded Butterfinger and coconut toppings!

In our yearly trip to CDA, we stopped by our favorite ice cream store. Samm was especially helpful…read moreand accommodating for my allergies! Great local pick!

The ice cream was delicious and the service was so friendly!! They even went back to the freezer to…read morepull out other flavors!

Their frozen yogurt was great. They had lots of flavors to choose from including plain. Plus they…read morehad 2 nondairy choices. Too many toppings to name but lacked nothing. Also had liquid toppings as well. Staff were friendly and inviting. It's a small store but is laid out well for lots of seating plus a couple of tables outside. We will definitely be back.

Great froyo! We come here often to satisfy adult cravings and to entertain kids and it's always a…read morehit! The staff are always friendly and helpful. The variety of flavors has always been good when we've visited and they seem to change regularly. They also have a dole whip and sugar free option which is nice. The topping bar offers plenty of options and price is based on weight. Don't forget to get a punch card-trust me when I tell you you'll want to return.

If you are looking for a little bit of a change in the frozen treat department, this may just be…read morethe place for you. They have quite a few selections of ice cream, several of which we don't see at mainstream ice cream shops. They also do other kinds of treats that we don't usually see north of the boarder. We saw a couple of them go out the door during our visit and the looked delicious. We opted for ice cream and it was very good. They also do some other food items just in case ice cream isn't your thing. The two employees were very friendly and the place was clean. Kind of a fun spot to check out a more international ice cream experience.

I truly enjoyed the Mojlecta bowl it was fantastic. We will be back really authentic. The people in…read morethe service were excellent we will be back. I really liked it. The service was fantastic.

We absolutely loved Doyle's. We loved the quality of the ingredients and the ice cream. We had the…read moretoasted coconut which was amazing, the butter brickle excellent and the chocolate flavors, all were delicious! They even let us do half and half in our single scoop serving! (Which another shop in Spokane refused to do) The single scoop was a fairly large scoop. The house made waffle cone was also incredibly delicious! (As a side note to other reviews: we did NOT get any sauces on top of our delicious ice cream, it would have definitely ruined the quality flavor!) The service was great, the gentleman who served us; was friendly and knowledgable about ice cream and explained the process and Doyle's wonderfully. The ambiance of Doyle's is a classic old ice cream shop with lots of classic decorations all over the place. They have 1950's and older, Coca-Cola signs, collectable toys and figurines and Star Wars Toys all over the walls. Oh, they have a very nice little patio on the backside of the store! We had a great experience and recommend Doyle's Ice Cream!

Doyle's has that retro ice cream parlor vibes, quaint and lots of character. There are lots of wall…read moredecor and collectibles. The gentleman serving us, was friendly and helpful. This was our first visit to Doyle's. My husband got a single scoop of mint chip ice cream. Originally, I was going to get a banana split but they were out of bananas. I decided to get a triple scoop: chocolate thunder, mint chip, strawberry ice cream. I was able to add 3 different toppings, whip cream and/or nuts. I got strawberry, chocolate and fudge. I thought strawberry, was fresh fruit strawberries. I thought the chocolate was chocolate chips. There is a little patio area, with tables and chairs behind the parlor. I was super disappointed by the ice cream I received. The sauces were overwhelming, disproportionate to the ice cream. The sauces were way too sweet. I couldn't even taste the ice cream. The ice cream was fair, not rich and creamy. I didn't finish even half the ice cream, not worth the sugar high and dry mouth. My husband said the ice cream was the same quality as the store's... but more expensive.