The Boy decided he wanted to take me to breakfast at Waffle House. Cypress N Houston location. A few years ago, MrM would stop in for an early breakfast on his way to work. We haven't been there in a while.
When we walked in, the two available booths were both dirty. We waited as Nancy cleared one off for us. I noticed the floor was littered with debris, including under our booth. The inside windows were covered in yuck as well.
We sat down, ordered a large chocolate milk for him, a coffee with creamer and water no ice for myself. I asked for sugar as Nancy had removed everything from the table when cleaning. We ended up getting the sugar ourselves as it seemed to be forgotten after our beverages were served.
The Boy had his favorite, the All Star Special. He added gravy to the hash browns. I had the Two Egg Special with bacon, I asked for the hash browns, well done, and added cheese and mushrooms, with tomatoes on the side. After Nancy left the table, I realized I hadn't been asked what type of toast I wanted. A few minutes later I made eye contact so she knew I needed something. When she came over, I asked for a coffee refill, with more cream and raisin toast with my meal.
My meal was served first. The raisin toast was more well done than I prefer and I ended up not eating it. The hash browns were not well done as requested. While waiting for the Boy's meal, I picked my silverware, noticing the knife was dirty, I tried to polish myself, but the spot in question was dried on food. I asked for a new knife. I set my coffee cup on the napkin holder, waiting for a refill. Although Nancy finally refilled my cup, the creamer was never given, thus I didn't get to have that second coffee I wanted. I never did get the water.
Once the Boy's meal was served, I had to ask for the gravy he requested. I took a bite of my eggs only to find something stuck to the roof of my mouth. I fished it out. It looked like a piece of plastic. I started to cut up my tomato slices and found a blonde hair stuck to my tomato/plate. I again, made eye contact with Nancy. When she came over, I showed her my plate with said hair, requesting a new one. As she took the plate from me she asked.... You want...??... I replied, I'd like a new plate and fresh tomatoes please.
As my son was paying and is new to "proper tipping procedures " we had reviewed it at the table before going to the counter. When we got there, he asked the cashier to add the tip. She replied, I'll let you do that, there's a camera right there. He looked at me, so I explained that HE needed to write it in, as some people might say they didn't authorize the added tip, and it may get the employee in trouble. Then the cashier giggled and proceeded to add the tip herself, asking him to sign. I didn't say anything, thinking she would ask him to initial the tip SHE wrote in. She did not, thus not covering her actions.
Unfortunately, I do not see us returning any time soon. Although $30 for breakfast/tip for two is fairly inexpensive now days, there is lot to be desired at the location. read more