Our Mom has never visited a Waffle House, and this past weekend she had her first experience. The entire team welcomed us in which was new for her, not necessarily new for my brother and me. We chose a counter table with an eagle view of all the action. Robyn? was taking care of us on this day, and she, in true Waffle House fashion, took our order and stood in line to give our order to the kitchen staff. While we didn't order anything too special or fancy, listening to Robyn shout out our order to the kitchen staff invoked a chuckle in me as I remembered the scene from the Disney animated movie, 'Emperor's New Groove' when Kronk decided to help out in the kitchen. The dialogue went like this. "Three oinkers wearing pants, plate of hot air, basket of grandmas' breakfast, and change the bull to a gill; GOT IT!" One of the cooks wanted to hear some music, so one of the servers got the music and put on 'Waterfalls' by TLC. If you haven't been to Waffle House, like our Mom, it's an experience. The orders are made fast and furious. And if you like waffles, you're in for a treat. If you're all about the hash, they have that too. I ordered dry wheat toast and a side of tomatoes, which was one fat tomato, and it was very juicy. My brother mopped up his plate of hash and left no evidence behind. My Mom ate her waffle, her two eggs any style, and her crispy hash browns. Kudos to Robyn for handling a grumpy regular customer who was less than satisfied with his last visit. Overall, it was a great start to our super Saturday. Thanks, Waffle House team read more

Waffle House - Breakfast & Brunch Near Me - Alcoa, Tennessee

Location is less than 2 minutes , straight to the airport! Great food & service. I recommend! read more

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Thanks for being open on a snow day where no one else was. The food quality at waffle House was just like you'd expect, good enough. Charday was our waitress and she was awesome, kind of a tough cookie that gave you a little bit of pushback to have fun. I like the engagement. read more

Good service good food but they keep their AC on in the winter. Probably 60 degrees or colder inside.

It was Great! The girls the service the food Always spot on! Waffle House is Waffle House! Can't go wrong if you know what they are about!

Nice staff. Food was ok. They messed up my order a little bit. Service was good the shop was clean

Had a good breakfast and great service! Sharde she was absolutely fantastic! Greeted me with a beautiful smile and took my order even out of her station, because everyone else was busy. Glad to see Waffle House having beautiful young ladies who are willing to go above and beyond! read more

Always a good time! 4am trip to the Waffle House is a good night, food was same as always, staff was great, bathrooms were clean, and there was no fighting which in it of itself is disappointing but a great meal/time!! read more

I don't expect much at WH. But this is a new level of terrible. Cook is also spitting in trash can near grill read more

Waffle House - a hand holding a half eaten sandwich - Breakfast & Brunch Near Me - Alcoa, Tennessee

Couldn't sleep decided it see if there as a WH near and a mile up the road was the yellow beacon. Greeted by cooks and waitress. Sat down, ordered and in 3 minutes my eggs and double hash browns were placed in front of me. A couple minutes later the waffle showed up. How they cooked he hash browns that fast was astounishing. Food tasted great, fast service, clean restaurant. Great teamwork at midnight to deliver amazing experience. read more

Very friendly and prompt service. The coffee was great, the food was good (a bit to salty) The price was good.

It's solid no matter what time of day. I only ever get breakfast so I can't speak for anything else but the coffee is good and everyone is always friendly. Service is fast and I've never had a complaint. read more

Waffle House - Breakfast menu - Breakfast & Brunch Near Me - Alcoa, Tennessee

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We decided to stop for some breakfast on the way to the great smoky mountains, so we stopped here. They didn't seem busy from the outside but once we walked in they definitely seemed to have their hands full. When we sat down and got ready to order we figured we'd have a long wait BUT that was not the case at all. This Waffle House is on their Triple A × 5000 game because despite being incredibly busy they were pumping good food and great service left and right. Our waitress seemed like she went to Harvard School for Multitasking because she was also on her A game and really took care of us. The food was above average for a Waffle House, they kept us hydrated and kept me caffienated. Definitely an above average experience for a Waffle House and we are already excited to return. The restaurant was clean and the bathrooms were very very clean. Top notch experience all around. Keep up the great work, great food and service. We will back, thank you!! read more

Waffle House - Some morning waffle house action - Breakfast & Brunch Near Me - Alcoa, Tennessee

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Walked in, got a menu pretty much immediately. Informed Crystal, the "waitress" I wouldn't need silver as my order was Togo. Well about 10 minutes later she asked if my order has been taken. No, I tell her. It has not. I told her I wanted 2 sandwich ONLY items. A Texas cheese steak melt and a chicken sandwich. To which she replies "bacon?". "Sure" I say. Then she asked what I wanted on my hash browns. "Ma'am, I only want the sandwiches" "Oh yeah" Crystal says. " Do you want bacon?" Ok now I'm aggravated. I watch the cool prepare and plate my order. To her credit, Crystal did remind him it was to go. Then I watch Crystal put my bag of food on her arm and walk to another table. Take another 10 minutes and FINALLY walk to me only to sit my order behind the counter and walk off. Comes back withy check. I pay her. At this point I've been here 30 minutes. She FINALLY brings my change and sits it down. I HAD TO TELL HER TO GIVE ME MY FOOD. She left it sitting. Never again will I ever go to this location. Service was a 2/10 (only because I got a menu quick) and I already know the food will be a 7/10 at least. But yeah. This location is ass. read more

Stopped in before 9PM on a Sunday night. We were the last party to be able to dine inside. Due to a lack of staffing they transitioned to take out only. read more

Waffle House - Breakfast & Brunch Near Me - Alcoa, Tennessee

One of the best Waffle Houses I've ever eaten at! Eggs were fully cooked but still fluffy, hash browns were delicious, and the service was perfect. Thank you ladies! read more

The food is your usual Waffle House fare which is always good, but the five stars here are for the service. Sherry was absolutely terrific in taking care of me this morning, and the breakfast came out perfect. Many places will forget to add the gravy to my hash browns and have to bring it in a bowl or leave some requested ingredient out of my hash browns. My order this morning was correct and tasty. I love Waffle House, and this location was one of the best I have been to in awhile...and, again, that has a lot to do with the excellent staff on duty this morning! read more

Not the best. Came in and was greeted and told to sit anywhere we would like. Ok. Where? Dirty tables everywhere. We had to wait until they cleaned a table off first. Ordered the all-star with eggs over medium scattered, smothered and covered hash browns cinnamon toast and a waffle. Eggs were over easy. Hash browns did not have onions in them and the waffle was not cooked properly, one of the WORST waffles I have ever seen!! Would not recommend this location. read more

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It is a Waffle House. What don't you know? I needed to kill some time while conducting business at Harper Dodge and this location almost shares the lot. A fast, no nonsense, no BS crew stands out here. I needed to kill time but I was greeted, seated, and eated (sometimes you have to make up words to make a rhyme) in less than 30 minutes. read more

On Sunday night we stopped and grabbed dinner. Our tickets was $20.41 and my husband added a $5 tip to our card even though the service was not that great. When I looked at my bank statement the waitress Jessika had ran our car for $35.41 so she basically stole $10 from us. Only giving 1 star because that's the least you can give read more

I had not been to Waffle House in almost 9 years as they so not have where I live now. The service here was awesome. They store was clean, they were very quick to get the tables cleared and cleaned so noone had to wait. My server Sharde was great and made sure that my coffee cup never went empty. With a couple of new additions to the hash brown toppings, it was just as good as I remembered. read more

Heather is an awesome server. Other than that, it was my first (maybe last) waffle house experience. read more

Waffle House - Breakfast & Brunch Near Me - Alcoa, Tennessee

Nicest Waffle House I've ever been 2...employees where nice, spoke proper English and got the orders out as fast as they could. Best Blt I've had in awhile also! Awesome job gals! read more

I'm so furious. There was a wreck on Alcoa so it took my fiancé a long time to get over there to get the food I'd placed a pick up order for. He got pulled over on the way because there was no clear way to get into the location, and he got a ticket! Then after ALL THAT, they would not give him the food because their internet was down and he didn't have cash! How is that our fault?! The food is going to be wasted, right? You can serve our food that's been sitting there awhile to someone else! And now I can't even get anyone there on the phone. Pathetic, terrible service. I worked in food service for 10 years and there was no reason not to give him the food. Here we are like an hour and a half later with no breakfast. read more

Burger taste like absolute trash, made me sick to my stomach. The woman was rude and when I didn't leave a tip when I was paying she stopped talking to me completely. Just trash. read more

I am the only non-country person eating when I go and my meal is always rushed by the staff. The younger staff talks to me when I go and they are very nice but I seem to never get them as my server. The older ladies are civil and get me what I need but they also rush me out. It is a diner, I'm supposed to be able to relax and enjoy myself. This isn't a place to enjoy a relaxing breakfast unless you are a local country boy. read more

Our server took our order, and we never saw her again, other servers ( more than one) brought beverages and food to us, and no one even made our waffles! When we told one of the servers that we didn't get our waffles, she stopped wiping the tables and began to make the waffles herself, without washing her hands. After that, ALL employees but ours left through the side door. She looked at us and said she'd get our ticket....I told her we STILL hadn't gotten our waffles. The were plated and left on the counter. She apologized, said that she was new and that everyone else just quit. (Honestly, I think she was on drugs.) Shortly after, the rest of the crew came back in. We never got our ticket. I went to the register, paid for my meal and left. I will never come back. read more

I love Waffle House! I always get a waffle and scrambled cheese eggs.. Doesn't get any better yumm! My sister usually gets hash browns which she loves. The restaurant is usually ghetto redneck but I love it. It's cool how they call out your order. read more

As Waffle houses go this place is about average, the customer service is always good, which is to be expected. The food on the other hand is above average here and that couple with the low prices will make you want to give this place multiple visits. The covered and smothered hash browns are the star here along with some piping hot coffee to top it all off. The steak is better left alone because it's kind of tough, but still edible however as a whole, I would not pass up this chance to get a good breakfast at a cheap price. read more

I love Waffle House so very much and we eat at this one often. When we eat in, we rarely have an issue but we often get to go. The past several times we've had to travel back to the restaurant because they've either gotten our order wrong or they have left something out. The staff is always great about fixing any issues but it's an inconvenience. read more

It's Waffle House folks, nothing fancy in food or setting but reliably good chow, decent service for a fair price. This store is a step above most, always clean and welcoming though it's location on the Alcoa Highway is not the easiest to access it is worth the effort. read more

Ate breakfast both times here during a business trip. This one was one of the better waffle houses. It's busy because it's next to the airport so you know fresh food is revolving and the staff were very friendly. Great for a cheap quick breakfast. read more

Absolute worst waffle house experience ever. The absolute last time ever even giving that any remote chance. Waitresses were too busy catering to their drunk 20 something friends to worry about us or what we ordered. The absolute smallest portion of hashbrowns ever. It was ordered as "all the way" Was NOT even close. And the portion size was like 2 bites. When I mentioned that my hash browns were not correct and the portion was BABY sized.....the waitress showed me a photo of the menu saying"see they are that size" Any time Ive ever gone to a waffle house the hash browns came out on their own plate because the portion was what it should be. Gave it one more chance after that last time when my 3 year old asked me to "take him to the potty" So I did. when I came out the stupid waitresses thought I left without paying. Even though I left my phone at table to show I was STILL there. what a disgusting display of wannabe scumbags waffle house has working for them. One waitress was outside smoking cigarettes the whole time entertaining a group of drunk 20 somethings instead of actually working. NEVER AGAIN. Please shut it down because if you have to skimp on portions and hire scumbag hoes then its time to shut it down. wish I could give it MINUS 5 stars. will spend the rest of my life telling everyone who will listen to stay away from that disgusting attempt at a restaurant. read more

Love this Waffle House, everyone is always so friendly and the food is excellent. I stop here to and from the airport when I can. Thanks Anne and team for great service today. My Mom and I loved our hash brown bowls! read more

We visit this location on occasion for a quick breakfast. We have discovered that it depends on the server, and who happens to be the fry cook on the particular day you're there !! There is an overweight lady who is the BEST waitress and try to get her if you can [note, if I knew her name, I would not refer to her size....] She will make sure you have fresh coffee and that your order is done right. On our last visit, we had another server, and she was terrible, actually mixed lemonade into my orange juice, realized her mistake....then filled the glass with OJ, not even dumping out the lemonade....and it was yuck !! The coffee was burned.....and we asked for fresh, She proceeded to argue with us over the freshness of the coffee.....in a few minutes, the aforementioned large lady came over to pour us some fresh. My husband ordered eggs over medium and they were running all over the plate, the manager came over, asked if everything was okay, we explained the situation.....he said okay and walked away.... I think we'll choose another location next time.....truly. read more

Staff struggling to get orders right ... Food ok just ok .. I have been here at this one at times when it was much better .. Maybe they will get their act together . read more

Waffle House Alcoa has some great servers and provides an atmosphere that shows that this specific Waffle House cares about the community. You'll see a pinboard in the entrance area with photoes of the staff and of projects this Waffle House has been supporting. The food is average American breakfast and this specific Waffle House makes of course no difference in upcharging for any special wish such as smothered hash browns, so that in the result your pricce tag is almost always higher than you anticipated. read more

I ate at this Waffle House this morning, and the food quality was typical of other Waffle House's, however, the service was not. My server, Bonnie, brought my a sweet tea without a straw. I saw her standing by the grill later, she made eye contact with me, and right as I was about to ask her for a straw, she turns her head and starts talking to another employee. I had to ask another waitress for a straw. I watched another waitress give a guy a drink without a straw, too. Do they not believe in giving straws in this place? Bonnie brought me my food and checked on me like three times while I was eating. Where the hell was she before?? Then I had some waitress stare at me and then laugh cuz of my reaction. This is a screwed up place with lack of leadership. I was sitting at the bar right over the sink! I did not know that the seat I chose at the bar was directly over the sink that the employees wash dishes in! WOW! If you want low grade servers to serve you, then this is the place for you. I will never go back. read more

this place doesn't deserve a star! myself and a few other people visited this waffle house last night\early morning. Let me just tell you we did not have a very good time. When we got there we had to wait for almost an hour to get seated. There were tables, they just weren't cleaned off. When we finally got seated, our waitress, took over 20 minutes just to get us menus and take our drink order. Then, we didn't get our food order taken until about 15 minutes after that. It took us complaining pretty loudly for her to even realize we were about to leave, and that she needed to take our order. We asked how the gravy looked, if it was new, and she actually went to look. She came back and said the gravy was good. Then she proceeds to take our order (there were 4 of us). Three of us ordered the biscuit and gravy meal ( the gravy was supposed to be good). About 45 minutes later( and after 3 or 4 people that came in after us has already ate and left) she brings us 4 hasbrowns, which weren't cooked correctly. So we are fed up at this point and we tell her. Her excuse was and I quote "I'm so sorry. This has been happening all night. Its because pretty much everybody here is on drugs. And we just had one cook walk out on us." So she did give us our meal free which was just the hashbrowns that were cooked wrong. Will never ever stop at this place again. Horrible service. They weren't even that busy. My wife has worked at waffle house before. She has a hearing impairment and she still did an excellent job. She ran a whole shift with just her and a cook. So there is no excuse for what we went through at waffle house #102. read more