This is the best Waba Grill I've been to!! Heidi is such a wonderful great employee!! Every time I've been here. She's so friendly either way the greatest of customer service...The food is always on point & great tasting!!! The interior is always clean & comfortable to enjoy your meal... I highly suggest and recommend this restaurant read more

This place is such a scam. I ordered a waba bowl and the portions are disgustingly small. Do not go to this location unless you want to leave disappoint and get ripped off. I paid $12 for something that couldn't even feed a child, let alone a grown adult. Terrible customer service. read more

WaBa Grill - Extremely small portions. Rip off - Fast Food Near Me - West Covina, California

Son placed an online order before heading out to work......(first day on the job. Is it supposed to be his lunch). Shows up to pick up the order & to his surprise store was closed, and there was a young lady sitting outside, who said she was also waiting for the door to be opened (she was an employee) She told my son that unfortunately, the person who opened the store hadn't shown up. Meanwhile my son was charged for his order that he couldn't pick up and now has no time to go purchase lunch elsewhere. This is beyond terrible and irresponsible!!! if the store isn't open order ordering online should not be available. Beyond disappointed, waste of time.! read more

Good tasting food that looks great. Wait time is reasonable. We would eat here again.

When I first walked in, there was a kid walking around playing games on a computer, which made the place feel unprofessional and distracting while trying to eat. The restroom was also not very clean, and the staff only provided very small napkins. On top of that, the ice machine was making a loud, constant noise that took away from the overall dining experience. Unfortunately, the environment didn't feel comfortable or well-maintained. read more

My family and I love waba grill, we literally eat waba every weekend if not during the week. We live around the corner and have been coming to this waba for ages. I asked about the kids eat free bowl as my little sister doesn't eat a lot and was told no we don't have it the promotion ended already by the cashier, mind you there was an advertisement on their screens promoting the kids eat free bowl which we have gotten for my little sister before already. I said oh but it's on the screen right there look, she says no it ended last week they just haven't updated the screen promotions... then why's it have the date of 5/31 - 9/7.... I point out the dates. Still a no. She told me a customer came in earlier they tried it, it didn't work so they don't have it no more. Today was a bad day at waba. read more

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I immediately need to recognize Jose, Blanca and Cat. It is a drizzly cold evening and I came to get Waba grill while I was there. I witnessed a homeless man come in. He was very embarrassed, but the gentleman named Jose let him use the bathroom and was so kind. I wouldn't normally put this, but I recognize he gave him money and People never notice homeless or overlook this, but just a simple gesture as I was tearing up really made me and the other people in the restaurant recognize what great staff you have!! I will forever come to this Wahba Grill, and I hope these staff members get recognized. read more

Horrible, if I can give it zero stars I would. I ordered two bowls, one spicy Waba, and one regular waba Along with an order of potstickers. The only sauce that was provided was one of sweet chili and it was dumped in bag. They literally placed the dumplings upside down. When I called to let them know, the lady I spoke with, was very rude and basically saying what I was saying wasn't true, so I figured I'd post a picture and let everyone know to avoid going to this location and maybe they should be more professional when dealing with customers over the phone. read more

WaBa Grill - One fork and 2 dumped sweet chili sauces for 3 meals. - Fast Food Near Me - West Covina, California

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I have always loved WaBa Grill over Flame Broiler. This was my first time ordering from this location & also using Uber eats to make an order. I ordered a Steak Plate with a replacement of the fruit for two gyoza/potstickers. I had also specified for green onion. Along with a side of Edamame Kimchi, Side Salad, Rice Krispy Marshmallow. -The Steak plate was perfect ! - Just was missing the green onions. - The Edamame Kimchi was completely something else. The Edamame tasted like the dressing from the salad and was not spicy nor did it have a "kimchi" taste. It was also COMPLETELY FORZEN ! -The side salad that I ordered separately had no dressing for it. I believe if I were to ever go back to this location, I would rather go in and place my order than ordering thru Uber eats. read more

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This business opened pew weeks ago, under new management. providers service . I like their food, it's healthy

This is literally the only WaBa I have ever been to who charges for sauce. I bought two family meals and they charged me for sauces. I explained to Brianna I just spent $70 on family meals and she said it doesn't matter sauce is extra. Had I not paid already for the family meals I would've left and left them stuck with the food. It's not about the .30 cents each. It's about the principal and putting the customer first especially after spending $70. read more

Incompetent and unaware workers is all I have to say. I ordered two chicken bowls over the phone in hopes of getting there and simply just picking up and leaving ... but no. I waited 30 minutes sitting down while 3 people after me had ordered and I just watched them get their food before me. I got impatient asked the workers if my food was ready and had the audacity to ask what I had ordered (same person who took my order and had no one inside the facility when I got there). I simply asked to get my money back and left extremely unhappy. Please stop hiring these children who just stare cluelessly when asked simple questions. At least have the common sense to asks me what I had ordered or what I need if you see a person sitting in your store looking impatient. Do better. read more

Came in on Saturday afternoon and ordered two plates and three mini bowls for my kids and we all sat down to eat in the restaurant. They have signs everywhere for kids eat free with the purchase of a meal. When I asked why I didn't receive the promotion they said they don't advertise it and she refused to refund me for two of the three mini bowls for my kids. As we are sitting there and eating, I hear her offer it to someone that doesn't even have kids. Rude service from I think her name was Bernadette, on the reciepet it says izet d. Very rude and Will never come back here. When I asked for a manager there wasn't one available. read more

WaBa Grill - Fast Food Near Me - West Covina, California

Chicken or beef is dry, staff is only interested in what time they get off of work. Place could be cleaned up. Not a pleasant experience, I choose to spend my money elsewhere. read more

Super friendly and amazing customer service!! Lizette was amazing!! She was very helpful. Thank you Lizette!

This is our go to WaBa location ! This place is always clean and you can taste the freshness in the ingredients they use. The employees are all friendly and patient. Kathleen is a very nice employee at this location, she's always busy doing something and always gives us a smile when my family comes in. read more

The food was great but needed more sauce and a bit more meat for the price. I love the fact they put personal hand sanitizer gel with each fork. read more

WaBa Grill - Fast Food Near Me - West Covina, California

The women employee that works in this place have bad customer service. They don't put attention to the food orders nor provide the customers with different choices of food replacements in the meals. I do not recommend this place they always make your food wrong they don't read the orders don't come here if you have a food allergy. read more

Bowls are always delicious and I am ALWAYS treated with great customer service. Last time I was helped by Abel. Best customer service I've had in while; very friendly. Will be coming back. read more

First time here on 12/30 around 7pm. Employees were very nice. Great customer service. Food prepared quickly. Spicy chicken bowl was good! Will return and try other options. read more

Great food and service and clean fast food restaurant. Would recommend this to everyone..

Elizabeth has the best customer service. She was patient and helped me with my order. I'll definitely be coming back to this Waba Grill Location. read more

Good food at a reasonable price Nice and clean. They were really nice at the counter so overall, it has a great service

Luv the vegan options like tofu tacos and tofu bowl thumbs up. It's convenient parking and good service

Well not bad!!! Their sauce is what will make me return! They currently have a $5 dollar deal (a bowl of chicken with rice and a fountain drink included). I have not tried their other dishes, but I will since I get to pair it with their hot sauce. :) Yum. read more

WaBa Grill - Menu as of 02/06/2018 - Fast Food Near Me - West Covina, California

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Good customer service at the register but little buddy in the back needs to learn to cut more chicken. Bought a value bowl and he legit put like 5 little strips of chicken train him better please! read more

idk if the manager makes the employees put so little meat, but i didnt pay fucking $11.50 for a little bit of steak and a shit ton of rice. ima go to the one on valley now. if i come back here again and my bowl looks like this picture ima talk to the manager bc this is crazy. i asked for more after and the employees were nice about it. but im after that manager read more

WaBa Grill - some steak and a bunch of rice - Fast Food Near Me - West Covina, California

Tried this location on the way home from an errand in the area. Ordered a waba plate (their biggest option) with extra meat. The staff simply does not follow portion standards found at other Waba Grills. I cannot stress how little food they give you -- go to any other location and compare. For the $19 price, you can go to any restaurant nearby and get more value. Extremely disappointed. read more

SHOUT OUT TO ELIZABETH!!! Super friendly. She deserves a raise. The staff was super fast highly recommended.

Fantastic service as always!! Gigi always going out of her way to help!! She makes out experience here always great.

Great place Healthy options Clean inside Workers were kind and hospitable. Helped me a lot with the menu read more

Fast service and healthy options - WaBa Grill is great for a quick protein filled meal! You can choose from numerous rice dishes (chicken, steak, salmon, shrimp, etc). I ordered the chicken and steak bowl with mixed veggies. The meat tasted good and was not overcooked, which occurs commonly at these types of fast food bowl restaurants. In conclusion, this place is a decent choice for grabbing a quick bite! read more

I have been to this waba grill twice and both times they have really disappointing Half avocado.first time I got a really hard avocado and this time it was really old,really surprising they would even serve this to anyone specially since they charge extra for avocado. What a let down ! read more

WaBa Grill - Fast Food Near Me - West Covina, California

Disappointed! It's not the folks who work here's fault, it's the company's fault: SINCE THEY DECIDED TO CHANGE WHERE THEY BUY THEIR SALMON FROM! I've always looked forward to eating their salmon bowl because I knew what to expect! I even pay for extra salmon! This visit was my last visit to WABA. Their new salmon is WHITE, NOT FLAKY, SMALL, WEIRD SHAPED, DRY, and CHEWY!!! I don't think so! I paid $20.00 for a salmon rice/veggy bowl with extra salmon. What was served looked like chicken, in triangle shapes with grill marks on them, not pink in color, and tasted gamey (not like salmon). The staff tried to adjust my order! But the bottom line was it wasn't salmon! I ended up having them switch it to shrimp instead! Sorry folks! They have been crossed off my list! read more

Son wanted to eat at Waba grill in Covina on Azusa .walked in and the young woman was arguing with a customer and a young man was standing on the Grill cleaning the vents . It was 6:30 PM. I'm sure this will enhance the waba grill experience. Please ensure you have medical insurance before you eat here. read more

WaBa Grill - Waba grill located in Covina on Amar. Preparing your meal - Fast Food Near Me - West Covina, California

The employees here are super nice and helpful, they were patient with our large order, one of the best Waba grills I've been to since moving here read more

I came into the store at 1:30 and everything was done so quickly. The cashiers were very efficient and actually very friendly. It took 4 minutes to get two chicken bowls done. :) read more

This waba always makes the best chicken bowls. I went in and I believe I was one of the first customers, there was 2 employees in the morning both greeted me as soon as I walked in. The cashier up front is very welcoming and kind. Food is never burnt (like other waba locations). Definitely my favorite waba location!! Awesome job morning team. AND the food is always ready within 3-5 mins! read more

A friend recommended it and I ordered through a food delivery service. I got the Beef and Vegetable Bowl and the vegetables were whatever but the rice and beef were pretty good. It wasn't anything memorable but I'm still looking forward to trying another order next time. read more

The manager and staff are really rude and not helpful. I don't recommend coming here due to really bad service and how unfriendly they are. I will not be coming back to this location. read more