the food was delicious. i got the bubble waffle and the watermelon juice. the tables and overall aesthetic is so cute here. they also give games to play as well. the service was a little slow but we came during a rush. the watermelon juice tasted exactly like a watermelon on a summer day but it wasnt red like i expected. still very delicious read more

W Coffee & Tea - bubble waffle, watermelon juice, double matcha latte - Patisserie/Cake Shop Near Me - Niles, Illinois

The store was very cute! Lots of places to take some pretty, fun pictures (even a ginormous bear that my daughter loved)! The Vietnamese coffee was strong but so good! They even have a sweeter version if you prefer that. They had so many choices, I will need to come back to try some other drinks. I got my daughter the coconut, mango drink with mango popping boba and she really liked it (25% sugar). The staff was friendly and helpful as well. We got our drinks pretty fast. They have plenty of seating or games to play while you are waiting. read more

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They had good amount of seating and plenty of people getting their work done here! I enjoyed their strawberry matcha although they used small ice chunks which threw me off a little bit haha. I'd come back if I was in the area to try something different :) read more

W Coffee & Tea - Strawberry Matcha - Patisserie/Cake Shop Near Me - Niles, Illinois

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Stopped by here for some coffee. Their coffee is not bad. I got the salted cream coffee. Their Viet coffee mix is good, perfect balance of sweet and that coffee taste and aroma. The salted cream was nice too. I also ordered their bánh mì. There's only one option, and it's a cold cut sandwich. I had no idea what took them so long to make my sandwich. I mean toasting the bread shouldn't take more than like 2-3 mins. But we waited for almost 10 mins for the sandwich, half way I had to ask if they forgot about my order and they said they're making it. It just blew my mind that it would take that long for a COLD CUT sandwich. Wild. read more

I was so excited to try this cafe out because their drink selections are unique and look so delicious but I was pretty disappointed with the lack of flavor. I came here twice and both times it was mid. First time I ordered the mango matcha which was lacking in the mango flavor. The second time I ordered their double ube and it was lacking the ube flavor. The ube cold foam on top was pretty delicious but the rest of the coffee was eh. The atmosphere is very chill and vibrant inside. I love the touch of the big teddy bear by the entrance door. The service is good. The employees are all so kind. read more

W Coffee & Tea - Mango Matcha - Patisserie/Cake Shop Near Me - Niles, Illinois

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Stopped by this bubble tea spot and had such a great experience! The inside was super clean and modern, and it was really easy to order using the kiosk. We couldn't decide what to get, so of course we ended up with three drinks for my bf and I. A refreshing mango drink, a crème brûlée cold brew, and the cutest cookie cake drink served in a little bear cup (I paid extra for it). They also offer food, which we didn't try this time, but definitely will next visit. The staff were friendly and welcoming, and there's a parking lot right in front which makes it really convenient. Will definitely be coming back! read more

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The Lemon Iced Tea was incredibly refreshing and invigorating! It had the perfect balance of tanginess and sweetness. read more

W Coffee & Tea - The Lemon Iced Tea was incredibly refreshing and invigorating! It had the perfect balance of tanginess and sweetness. - Patisserie/Cake Shop Near Me - Niles, Illinois

I would like to start by saying that I have not had any issues with the front staff. They have always been friendly, welcoming, and courteous, and I truly appreciate their customer service. One area I would like to provide feedback on is the overall customer experience. While most of the staff have been pleasant, I have consistently found that the slim, darker-complexioned gentleman, who I believe may be a manager, has not come across as welcoming or approachable during my visits. I understand that everyone can have difficult days, but whether someone is a barista, supervisor, or manager, every team member represents the business and should strive to provide courteous, respectful, and friendly customer service. A positive interaction can make a lasting impression on customers. I also enjoy customizing my beverages, and I understand that if I request modifications, the final product may not always turn out the way I expect. If that's the case, I accept that responsibility and would not complain about my own customizations. I simply hope customers are given the opportunity to personalize their orders rather than having those requests dismissed outright. I also believe that the drinks should closely match the way they are advertised. When customers see a drink displayed in photos or on the menu boards, they naturally expect it to resemble what they receive without having to pay extra for it to look like the advertised version. Consistency is important, both in presentation and flavor. Another observation is that the quality and taste of the drinks seem inconsistent. I think it would be beneficial to standardize the recipes and measurements so every drink is prepared the same way each time. This would help ensure customers receive a consistently flavorful product regardless of who prepares it. I also came across some online reviews mentioning concerns about cleanliness. Personally, I have not witnessed any sanitation issues during my visits, which I appreciate. However, I believe it's always valuable to reinforce food safety training for all employees. Simple practices such as washing hands after touching hair, the face, or any potentially contaminated surface are essential in preventing cross-contamination. One area that deserves particular attention is hand hygiene after using the restroom. Even after washing hands, touching a restroom door handle can recontaminate them. Whenever possible, employees should use a paper towel to turn off the faucet and open the restroom door, or use a foot-operated door opener if available. Keeping hand sanitizer available for use after exiting can also provide an extra layer of protection. Another important food safety practice is preventing cross-contamination between handling money and preparing food or drinks. Cash is handled by many people and can carry bacteria and viruses. Employees should avoid touching food immediately after handling cash unless they first wash their hands thoroughly and change gloves if gloves are being used. Ideally, one employee handles payments while another prepares food and beverages. If one person must do both, proper handwashing and glove changes between tasks are essential. Overall, my intention is simply to offer constructive feedback because I would like to see the business continue to succeed. The staff has been kind and welcoming, and with greater consistency in customer service, drink preparation, and continued emphasis on food safety and sanitation, I believe the overall customer experience could become even better! read more

I heard this place has gained alot of popularity in a short amount of time. I was in the area so I really wanted to give it a try. The menu is big so I def will be back to try other items on their menu! There was so much cute decor around the cafe! I got a Vietnamese iced coffee cause I needed something strong for work. It's definitely more on the bitter side so I would add more sweetness if you like it sweeter like I do. I added boba just cause but I could've gone without it. Next time I come, I really want to try their matcha. read more

W Coffee & Tea - Vietnamese iced coffee - Patisserie/Cake Shop Near Me - Niles, Illinois

Cute little cafe that has opened fairly recently. I stopped in to get us some drinks and was pleasantly surprised. I was a little stumped as to what to get my toddler (because if she doesn't have one, she's sharing mine) and they suggested the strawberry milk which she loved. And I tasted it too and it was really good--surprisingly so since I didn't expect to like it myself. I got a strawberry refresher for myself and it was yu-mmy. And perfect for the warm day. You can order at the counter or at one of the three order kiosks they have near the door. They also offer online ordering, though if they have any specials for the day I'm not sure they'd show up there. Luckily their standard menu will not disappoint! read more

W Coffee & Tea - Patisserie/Cake Shop Near Me - Niles, Illinois

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I absolutely Love Vietnamese coffee. Tried their white chocolate Kit Kat matcha and creme brûlée. Super good a little more on the sweet side from any other Vietnamese coffee shops I have tried. Overall, cute lil cafe with some unique flavors to try. read more

W Coffee & Tea - Patisserie/Cake Shop Near Me - Niles, Illinois

Pretty decent cafe in the suburbs! I got the strawberry matcha latte and upgraded to a bear cup. The cup itself is so cute and I loved the little accessories that it comes with. The strawberry syrup is a little on the sweeter side. Next time I would get a little less sweet. I would come back here again! read more

W Coffee & Tea - Star - Patisserie/Cake Shop Near Me - Niles, Illinois

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ooooh probably one of the best for chicago suburbs. they have a wide selection and they are all pretty solid. i got the Vietnamese coffee and tastes v authentic. the interior is cute and the staff is super nice. not sure if the staff was super overwhelmed but my friend got the ube coffee drink with milk and it just straight up tasted like ube milk not coffee. :/ recommend altering proportion since the coffee taste isn't even subtle! read more

W Coffee & Tea - Patisserie/Cake Shop Near Me - Niles, Illinois

Great place and great vibes! Firstly, love the popmart decor, always great to see a fun little collection. The decor was inviting and relaxing to the point that my friends and I yapped there for a few hours! The drinks were great. I had a dirty matcha latte and I drank it quickly because it was great. Actually many of us bought matcha drinks coincidentally. They also had cheesecake, bubble waffles, and other quick food. The service was quick and simple. You can either order by the kiosk or to a person directly. Great experience and we'll be back! read more

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The NW suburb is blessed with this fantastic coffee / tea shop that serves some of best authentic Vietnamese coffee and quality matcha drinks. Personally their drinks are perfect for my taste, strong coffee / matcha flavor while balanced with sweetness and interesting flavors. Their Viet coffee is not for the faint of heart you better be ready to be WIRED. Highly recommend all of their drinks I've tried many and they were all excellent read more

Great coffee, nice variety of drinks and sandwiches. Ambience is nice too. Place was quite busy, always a good sign.

Salted cream coffee 5 of 5: I have a weak spot for strong Vietnamese Coffee and this location has a good cup. The version I got has a salted cream on top which provides a very nice creamy contrasting taste. Service was excellent, speedy, and very friendly. They do have plenty of other unique options as well so give it a try and find your favorite drink. read more

W Coffee & Tea - Salted Cream Coffee - Patisserie/Cake Shop Near Me - Niles, Illinois

Cookie cutter type, smoothie and boba shop. IPad style menu boards for ordering and drink orders can take up to twenty minutes to be fulfilled. If you join their loyalty program they will push notifications to your cellphone which will include updates on your orders. Many reviews fawn over the decor. Baby blue walls and an oversized teddy awaits your selfie shots. I felt as though the shop used to be a mattress store. Based on the layout they had plenty of space to build out a counter service area. Think of a larger Sbucks. Which could have made the service of drinks more interactive and given customers a view of how drinks are prepared. The current layout contains more seating than serviceable area for the many employees stuck behind a short counter creating drinks. Nowadays, these newer boba shops are offering drink additions that are common in Asian tea shops. Thing is, their menu doesn't provide any details as to what "cheese foam" or crystal boba is. It's good to have an idea. For instance, if the drink your ordering is extra strong, a cheese foam may add new flavor but it's an addition that isn't for everyone. read more

The best and consistent coffee place I have been too. I get the salted cream coffee with the marble coffee because I like it sweeter but if you like a stronger less sweet go with the viet option. Their coffee always hits and has a rich thick texture. This place is always packed and busy which makes sense. I also got the bahn mi for the first time and it's pretty good. $8 is kinda pricey but is cheaper than other bahn mi places. It's a basic bahn mi but the bread was the perfect amount of crunchy to soft. I hate when the bread is to crunchy and hard it literally makes my mouth bleed but this bread was perfect! I forgot to take a pic of my bahn mi but this was my coffee and order. Definitely check this place out if you're in the area! read more

W Coffee & Tea - Salted Cream Coffee - Patisserie/Cake Shop Near Me - Niles, Illinois

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A local person recommended this place. I love visiting new coffee shops while in town, I got the W coffee with panda and milk and my husband got marble coffee. We also got the Matcha croissant and avocado egg croissant. I really enjoyed my W coffee. It was not too sweet because usually I always adjust the sweetness. My husband's strength was a little too sweet so we asked them to modify it and they just put more coffee in it. The coffee shop is very clean and spacious. read more

W Coffee & Tea - Marble Coffee (Sweet)- a little too sweet for my hubby who likes things sweet The W Coffee-pandan milk and foam, coffee-delicious - Patisserie/Cake Shop Near Me - Niles, Illinois

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W Coffee & Tea is a newer Vietnamese coffee shop that has opened; getting in and out may be a little tricky, as it's right off of Golf, across from the now-defunct Golf Mill shopping mall. We came here to get some caffeine fix in the morning, and tried: +the Vietnamese Coffee +a Latte with soy milk Both drinks were well-made and strong; I just wished that they don't skimp out when you request less ice... Ordering is done in the kiosks that they had, which was super convenient. Staff were kind and friendly, and there's ample seating inside to enjoy your beverages and treats, do some work, or play some catch up. Plenty of parking in the shared strip plaza lot. +kiosk ordering +friendly staff +parking available in shared strip plaza lot read more

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If ur looking for good matcha in the Illinois suburbs, I would recommend this cafe !! They use a tasty matcha and it's not clumpy or bitter!! The color of the matcha is also good as well !! I got the mango matcha and they use real mango fruit, no syrup (thank goodness). Also, I appreciate how you can get zero sweetness for the matcha and milk alternatives. The workers are very friendly, and the cafe has lots of seating. Perfect for studying or meeting with a friend!! This will def be my go to matcha spot ! read more

W Coffee & Tea - mango matcha - Patisserie/Cake Shop Near Me - Niles, Illinois

W? What is W? A Vietnamese coffee and tea shop. Where is W? 8600 W. Golf Road in Niles. Who is W? Nice people making delicious drinks and pastries in a peaceful setting. When is W? Every day until at least 8:30. Why is W? This is a new cafe with Vietnamese coffee and other hot and cold drinks. I had a matcha and strawberry latte, you can select the sweetener, adjust the level of sweetness and pick the kind of milk. It was just right -- I selected 50 percent sweet and added boba! I also had a really delicious pistachio croissant that they served warmed up and it was light and flaky. I'll have to come back and try a banh mi and coffee next time. read more

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Literally love this cafe! It's rare to find a cafe that checks the box in both aesthetics and delicious food. It was so good the first time I went that I came again with my boyfriend. First time my friend and I got Glitter Mermaid Refresher, Iced Banana Coffee, Mango Tiramisu, Egg Croissant, Breakfast Croissant, Classic Tiramisu, and Pistachio Croissant. Second visit we got the Honey Cake, The W Coffee and Ham & Swiss Croissant. Definitely recommend The W Coffee, Mango Tiramisu and any of their croissants! Also their decor is so cute I love the floral decor and the pop mart items. read more

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Guys please i really love this place so i have to tell them how much i love them. as an asian, californian, and as a matcha enthusiast, i swear on my life and the generations i will birth: THIS PLACE HAS THE BEST MATCHA IN THE CHICAGOLAND AREA . Moreover-- i swear vietnamese cafes do it best. But THIS IS THE BEST OF THE BEST. All their matcha options are good, and their fruit teas are balanced in fruit flavor and sweetness. Their matcha ingredients and tools are authentic adding the quality. Their vietnamese coffee is real and authentic, i know because their coffee gives me that crazy boost only viet coffee gives. Their staff are so super kind and comforting. The store is perfect to both study as they have WIFI but also wonderful for a hangout as they have sooooo many board games! I've had both their bahn mi and the egg sandwich and really please THIS IS THE BEST EGG SANDWICH IVE EVER HAD for its price it's so fresh and filling my only complaint is it takes 30 minutes to make when i order it and i really wish they mention it on the menu when you order it because as a healthcare worker and student-- i want to be able to grab a quick bite-- QUICK. but it's so good i don't mind waiting each time. but really i would die for their egg sandwich. It's so fresh and filling, one half fills me up for breakfast and the other half makes me full at lunch until dinner. MY RECOMMENDATIONS: Bahn Mi Egg Sandwich Any/All Matcha Drinks Ube Coffee Banana Coffee Lychee Fruit Tea this place deserves all the love and more!!!!! read more

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This place just opened up near me last month, and I finally decided to pay it a visit. I don't believe I ever visited Vietnamese coffee shop, so I wasn't sure what to expect, but it really exceeded my expectations. I decided to order the W Coffee which features pandan milk - something I never tried or heard of before. I had no idea what it was. I was surprised that the drink was served cold - I expected it to be hot since it was labeled as coffee. I was also surprised to see green in it (at first I thought there was green dye in there). But after a quick Google search, I learned that pandan milk is made from the pandan leaf which gives it a beautiful green hue. It was something completely new to me, which was super cool and fun. Overall, I thought the drink was phenomenal. The flavor was outstanding. The ambiance of the shop was warm and inviting, making it a great place to relax and enjoy your drink. The staff were friendly, which only added to the overall experience. If you're looking for something new and delightful, I highly recommend trying the W Coffee & Tea. I can't wait to return and explore more of their menu! read more

W Coffee & Tea - W Coffee - Patisserie/Cake Shop Near Me - Niles, Illinois

This location is great for any type of drink. I love their Thai coffee. They also have a really good crumberle coffee that I highly recommended getting if that's your thing. Overall a clean and wonderful spot for a drink. Service was excellent! read more

I always appreciate when a café strikes a balance between quality drinks, inviting atmosphere, and solid service--and W Coffee and Tea does just that. It's a great neighborhood spot that offers a laid-back vibe perfect for a casual meet-up, study session, or just some quiet time to unwind. The menu is diverse with a nice range of coffee and tea options. I went for their Vietnamese coffee and matcha latte, and neither drink disappointed. The Viet coffee was smooth, fragrant, and perfectly sweetened without being overpowering. My nephew had the matcha latte, which was equally well-prepared and not too bitter--sometimes a tricky feat with matcha! The teas here are definitely worth exploring as well; you can tell they put thought into sourcing quality blends. The space itself is cozy with just enough seating. They've done a great job keeping it modern yet comfortable, with plenty of natural light streaming in. It's also well-maintained, which adds to the overall pleasant experience. Service is friendly but not overbearing. I appreciate that the staff lets you enjoy your drink and space without hovering, yet they're always approachable if you need something. Whether you're a coffee connoisseur or a tea enthusiast, there's something here for everyone. I'll definitely be back to try more of their menu! read more

W Coffee & Tea - Vietnamese coffee, matcha latte, and a delicious and refreshing plant that was sitting on the table. - Patisserie/Cake Shop Near Me - Niles, Illinois

Awesome! Great super modern look. Greta drinks. They were on the ube train way before the big chains. Greta food too and quick service. Mobile order is super! read more

Quiet and large enough to have a nice cup of tea or coffee with friends. The dessert is unique as the drinks. Something g to try out if you're in the neighborhood. read more

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Very friendly staff with fast service. Everything was delicious--10/10. Will be coming again ! read more

W Coffee & Tea - Almond croissant - Patisserie/Cake Shop Near Me - Niles, Illinois

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Cute little coffee place nicely decorated with a giant teddy bear. Got the Taro coffee. It was too sweet, mostly ice & weak coffee taste. read more

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Love this place. We go once a week as a treat. They have a wide selection of drinks. I always get the Vietnamese coffee float. It's the best coffee drink I've ever had and I've had a lot. read more

The best highest quality matcha I've ever had. 10/10!!!! Also there pastries are also very good:) read more

W Coffee & Tea - The best quality matcha I've ever had. Highly recommend this place 10/10! - Patisserie/Cake Shop Near Me - Niles, Illinois

really love this spot for fairly priced interesting drinks and a very cutely decorated cafe spot! the w coffee was so good with the milk foam and a great flavor of pandan mixed into coffee! the creme brulee viet coffee was true to taste and both drinks were not too sweet which was the best! the mango matcha was good, but i didn't enjoy the mango part unfortunately as it was more on the sour side. i will try a different matcha next time! also appreciate how they don't charge extra for alternative milk :) read more

W Coffee & Tea - mango matcha - Patisserie/Cake Shop Near Me - Niles, Illinois

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I arrived and ordered a coconut ice coffee at the kiosk inside. Coffee and service is amazing! I accidentally snagged my leggings on one of the seats and the owner gave me a gift card and was very apologetic. Then one of the cashiers came to check on me ... wow I love their kindness and concern. Would have come back anyway even without the gift card the ambience and service is awesomw read more

W Coffee & Tea - Coconut Vietnamese frappe - Patisserie/Cake Shop Near Me - Niles, Illinois

Such a cute shop with the friendliest staff. Love that they have some games for everyone to enjoy and they have adorable drink containers for any drink! read more

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Love the decoration from the inside. Service was also fast so I do appreciate that. However the drink was not one of my favorites. It felt like I was just drinking mango milk. Will have to try something else another time. read more

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The shop is really spacious and clean with a few board games in the corner, making it perfect for a hang out spot. The W Coffee had a really great balance of bitter and sweet creaminess. I got a large with an extra shot and I thought the pandan flavor came through really great, a lot of times it's too faint but this was perfect. My husband got a large Vietnamese iced coffee with an extra shot but it was just a little too sweet for both of us. read more

W Coffee & Tea - Patisserie/Cake Shop Near Me - Niles, Illinois

Super super cute Vietnamese cafe that just opened recently. My brother and I needed a little caffeine hit and he found W Coffee & Tea on the maps. Some instagram worthy things and overall open seating area so you don't feel cramped while enjoying a nice drink and some bites. There are 5 tables with 4 seats, 5 tables with 2-3 seats with 14 seats along the wall, and 5 seats along the window. Coffee itself was delicious. I opted for the salted cream coffee. Linh (I'm assuming bc that's the name on the receipt) took our order and made our drinks and she was absolutely the sweetest. Anyways 10/10 I loved it and I'm happy I have a place to get Vietnamese coffee when I need some extra palpitations to make it through the day. read more

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