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    Votech Automotive

    3.2 (66 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 weeks ago

    Services - Votech Automotive

    Auto transmission repair

    Oil changes

    Routine automotive maintenance

    Transmission leak inspection

    Votech Automotive Photos

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    The 3 lug bolts and nuts that snapped off due to being overtorqued after a brake job.

    On 4/3/21 I had VoTech change out my brakes. Unfortunately for my wife, she had a flat as she was leaving the neighborhood. She promptly turned back to the house and I prepared to change out her tire. I attempted to take off a lug nut. It seemed a bit tight so I gave it all I had and the bolt promptly twisted off. In the end, one bolt came off without having to struggle to remove it. End Tally: 1 nut came off properly, 1 nut was cross threaded, and 3 twisted right off on just the passenger side rear wheel. If you like pictures, check out the image below showing the 3 that sheared off. I attempted to contact Vo. I was told Vo was on vacation and the 2 customer service people just ran me in circles and appeared just to want to get me off of the phone. They were not helpful by any stretch of the imagination. I got out my torque wrench and tested the drivers side rear lug nuts. Every nut was maxed out at 100 lbs, the maximum my torque wrench goes. Every nut was over 100 lbs. I put the one good nut on and got the cross threaded nut into the mess that used to be nice smooth threads, and then I limped her very, very slowly to a service station nearby. I asked them to check the torque on the driver's side and to let me know what it was, and then to replace all of the lug nuts and bolts. I got a phone call from the repair shop shortly and their torque wrenches showed 150 lbs on each nut. I looked up the max poundage on these nuts and it was 76 lbs, Not 150 lbs. I am now assured that my lug bolts and lug nuts are on, and torqued to the factory specs, NOT OVER 2 TIMES THE LBS. It cost me over 2x the cost of VoTech's brake job to get the repair done for VoTech's workers overtorquing. Just save yourself some headache and go to a facility that cares about the quality of their work, not the quantity. I warned you.

    Business Card
    Scott K.

    What can I say? I ran around trying to get someone to look at my daughter's 2008 Prius AC and after soeaking with Carlos I knew we were in good hands. As it turned out it was just a small seal and the service was half of what some places were quoting. It's not all about the saving it was Carlos and feeling his work was legit and not a set up to unnecessary charges. Gracias Bro...

    This is what the owner Mr.Thien calls " NEW BUMPER REPLACEMENT "(100% my old bumper with broken screw holders, some scratches"

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    2 years ago

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    3 years ago

    So bad experience mechanic, I have come back 6 times for 1 service but still not getting better. Never ever come back again

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    5 years ago

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    4 years ago

    I have been going to this place for years. Now it's horrible!!!!! Customer service is awesome but they don't care.

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    7 years ago

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    6 years ago

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    7 years ago

    Super fast service. Great price. 20 bucks for an oil change. Friendly staff. The only place I'll go to for an oil change.

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    8 years ago

    Vo was spectacular! He did fantastic work in a timely fashion and prevented me from spending money on stuff I didn't need!

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    7 years ago

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    Page 1 of 2

    Ask the Community - Votech Automotive

    How much they charge for oil change?

    I have a car that takes full synthetic and its $40. I'm gonna guess that regular is cheaper.

    View All 2 Questions

    Review Highlights - Votech Automotive

    Vo the owner saved me from buying a lemon from a swindler independent dealer down the street.

    Mentioned in 21 reviews

    Read more highlights

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    Lilburn Auto Center

    Lilburn Auto Center

    (26 reviews)

    CB and his team are top-rate. Professional, friendly, honest, transparent, and have very fair,…read morecompetitive rates. My dad was an excellent mechanic by hobby, and my husband is equally versed, but there are some things better, or less time-consuming, left to the pros, as was our latest urgent issue with our van. We were referred to CB by another trusted mechanic because the scope of working needing to be done was larger scale and he knew it could be done faster and likely less expensive at Lilburn Auto. Good mechanics typically know good mechanics and know bad referrals could reflect back on them as well as good referrals. We remain grateful for the referral. In the two instances we've gone to CB, he's been responsive, kept us informed, been honest about options, potential outcomes, and guided us to best solution for the situations at hand. It's clear they care about the work they do and appreciate their customers. Most recently, we had an issue on the eve of a holiday. We called, explained the noises and what we thought were going on. They fit us in, had it diagnosed and gave us an estimate and said they could get it fixed by end of day, which they did. They gave us a heads-up of things to be on the lookout for (some we were already aware of), but no pressure or scare tactics. The bill for parts and labor was in line with our expectations. As an added bonus, we get three free months of Sirius XM thanks to an affiliate program. In a world where so many are out to make a quick buck and not care about customer service, quality, integrity and kindness, CB /Lilburn Auto are a refreshing exception to the rule.

    I felt like they were not experience at all. CB was trying…read moreto charge me twice when it should of been right the first time.

    Votech Automotive - autorepair - Updated May 2026

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