Kwon was honest, easy going, knowledgeable and most importantly transparent about repair costs to…read moremy vehicle. I had been going to the same dealership for about 10 years previously -!which, I know comes at a premium but honesty is what killed the deal for me at the dealership. I will definitely be back for maintenance and other services for my Mazda. Thank you for getting me back on the road.

Tenku is a great company. I had my timing belt, and a few other repairs done at the shop recently…read more The owner/master mechanic, Mr. Kwan is very knowledgeable about car repairs and he has 20+ years work experience being a top-notch mechanic. He patiently explained to me the cause of the noise from my car which was due to a timing belt glitches and he fixed it right away. I am so thankful that I have found a good company that I can trust for my car maintenance and repairs. I used to go to the Honda Dealer for my car repairs, but now I would call Tenku instead because they are trustworthy and very professional. They only use OEM parts and their price is very reasonable.

Kyle inspected a car that I was considering purchasing. He was very thorough and I was able to…read moremake an informed decision. I would definitely recommend him.

I called for a pre purchase inspection as I was buying a used car and wanted to get a better…read moreunderstanding of the reliability of the car and what to expect. This man came as soon as he could on short notice, met me at the dealer, test drove the vehicle himself, as well as did a full inspection inside the car, outside the car, under the car, and in the engine bay. End to end my guy was there for me. I can't express how helpful he was. Reasonable prices and time as well. 100% WOULD RECCOMMEND

After getting a flat tire I decided to replace all 4. I called in and was lucky to obtain a same…read moreday appointment... Upon arriving, I was greeted and my appointment was in the system which made my check in process smooth. The technician covered all services I requested to ensure everything discussed was captured. I left my key and departed. When my car was almost ready, the technician called with some Rex one fathoms that were discovered. I didn't feel pressured to get any nor did I feel they were making up stuff. He was straight forward and expressed what was imminent and what could wait, as well as how each item would affect my vehicle. When my car was ready, I received the call. Arrived to pick up, paid, and was on my way. It was an absolute pleasure to have interacted with the staff and being provided with the great service. I will definitely be back! Services Rendered: 4 New Tires Alignment Oil Change Brake Fluid Flush

What a great place to come to these guys have excellent customer service and they treat customers…read morewell regardless if you're paying or not. We came here because our tire pressure was low and the attendant team member was very kind and courteous and helped us out and check all four of our tires and filled as necessary. We gave them a good tip and now I'm leaving this positive review for their excellent customer service. We hope it helps we thank you for being here and we wish you a very positive day. Five Yelp Stars

Made an appointment for oil change with coupon. Took 30 minutes. They reset my maintenance light…read more They did not give me a new reminder sticker. It does not appear they did a thorough MPI. Free Wi-Fi. Starbucks next door. Did not say anything about my low tire pressure light. Email receipts and maintenance recommendation. No print out provided. Store solicited me for a online review.

Great tire shop, i got a replacement for a rear with very good quality tire, enjoyed an amazing…read morecustomer service, very responsive, pricing was good too.

I've been a regular customer of Friends Auto since 2012. Not once in that time have I had a…read morecomplaint. James and Rose - along with running an incredible shop - are amazing people. I cannot give a higher recommendation than what I give for Friends. James is highly skilled with an impressive automotive background. I'm naturally skeptical when it comes to auto repair because I've been burned in the past. More importantly, my wife and I have four kids with a few of them driving. When Friends has repaired or provided any needed services, I have always been stress free knowing my family will be safe and the price will be fair. To James and Rose, you have earned a customer for life. Thank you for always going the extra mile to ensure my cars are in trustworthy hands.

Always friendly service at such a great price. The owner and his wife are great! The other workers…read moreare awesome to and very courteous.

I did not have a great experience at this location. The customer service was lacking, and throwing…read morea tantrum when someone show a coupon was not very professional. A bit of training on how to talk to customers and basic etiquette would go a long way. Ever since it was sold to new owners, the place has been going downhill faster than a soapbox derby car. After being a loyal customer for over 5 years, I've decided to take my business elsewhere. I won't be returning for any car work, no matter how tempting their so-called 'deals' might be. To the management: Get some training on how to talk to people. It will go a long way for you. And next time, maybe take the red stuff out of your mouth before speaking to a customer. It's not polite to chew and talk while making a transaction. I felt like Neo from The Matrix trying to dodge your spit! ###### "Response to Precision T. Owner " ##### Thank you for reaching out and attempting to resolve the issue. However, the front desk guy who checked me out already expressed his sincere wish to never see me again. I have no problem with that. Just as your establishment has many customers, I, as a consumer, have plenty of other places where I can spend my money without being treated like a nuisance. I came for an oil change, not a lesson in rudeness. This experience has left such a bad taste in my mouth that even brushing can't get rid of it. I just want to warn any potential visitors to wear their metaphorical armor if they decide to patronize your establishment. I'm sure if this happened to me, it's happened to others, yet the front desk guy is still happily employed. Instead of offering apologies, maybe consider sending your troublesome employees to some kind of therapy. On a side note, your mechanics have always treated my car with respect and done a fantastic job. With that, I bid you farewell.

I would not recommend anybody to trust this business I went for brake change and they didn't even…read morescrew in my caliber half a mile down the road my caliper falls off , I have emailed them I went up to the store talk to a manager and she told me she couldn't do nothing but give me a free oil change iam taking legal actions .

Todd was so nice and accommodating on a Sunday! He took me in as a walk in and treated me with such…read morewelcoming customer service! My TPM light came on and he checked it for me and filled up my tire with air. Great service!

Had a great experience here today, unlike the previous times. I had a slow leak in one of my tires…read moreand expected to be told that I would need a new tire (or 2), but I was told they found a nail and could fix it and was in and out in no time, unlike before when you would have to wait and this was all due to the new management team, Jason thanks and I am now happy to recommend this Pep Boy location.

I have been here numerous times for oil changes and other minor items. The team here is efficient…read moreand very pleasant every single time I go. They are not making up things that I "need" to try to push sales and I love that. When they do suggest something, I tend to believe them because they don't say I need something every time I go there. My car is older, so they could, to be honest. When I need a bulb changed or air in my tires or whatever, they are there to help me with pleasure. Plus, this place is amazing simply because they have a woman mechanic in the house.

Called before heading to the location to confirm pricing…read more Told me that it would be $60 for the oil change, turned out to be $91 once I got there. And a bullshit $10 charge to remove a plate so they can do the oil change. Then they had the audacity to recommend an unneeded alignment and other services to my car not knowing anything about it. Take it to your dealer, they charge $50 max.

My 2003 Z71 Silverado has the infamously problematic 4L60-E transmission, that has banged, jerked,…read moreand clunked while shifting since the day I drove it off the lot, new. Well, because I have always driven it gently, it made it to 17 years old & 115K miles before losing 3rd & 4th gear (the 3 / 4 clutch pack). Since driving around in 2nd gear wasn't a solid option, I did an online search for Transmission shops in Duluth GA, and was pleased to see the high reviews for AAMCO Duluth, and decided to give them a call. I made first contact with Ron, who is honest, straightforward, and set me up for an appointment, and he was also the point man throughout my repair, keeping me up-to-date on progress, estimates, expected completion, and it was a very positive experience from start to finish. They gave me repair options, told me how many days to expect the repair to take, and actually wrapped up a bit sooner. The shop location is excellent, and the customer care was quick, friendly, and professional. The place is clean and they take pride in what they do - it shows. Generally, I'm not one to make a fuss one way or the other, but AAMCO Duluth deserves two thumbs up, and the team there deserves a real pat on the back. I've waited a couple of months before posting this review, and can now say with confidence that the job was top notch - smooth - leak free - clean. I highly recommend this shop.

I was referred to this team by another local auto mechanic. Ron, RC & Steve were all terrific. I…read morehad a stellar experience here and, as a single female, I felt this team was looking out for me and making sure I had excellent service at a very reasonable price. 1. Professional Treatment - from everyone in the office from the moment I stepped inside the door. I was cheerfully greeted. They worked me in for diagnostics quickly. And even gave me a reminder call the day before. 2. The diagnostics - took only 1/2 day and they checked many things to be sure the problem was truly only the transmission. Ron was frequently in touch with me updating me on their findings and my options. He took time and thoroughly explained how and why my transmission was acting up. 3. Transmission options - Ron went over my various options of rebuilt transmissions and the warranties each offered. When I asked for his opinion, he gave it, but he never pressured me to choose one way or the other. He left it to me to decide. 4. Scheduled for work - I was scheduled quickly at my convenience for the work to be done. Ron told me to plan on a week, but it might take less than that. The work was done in 3 days. They had checked and replaced a small (and inexpensive) part on the brakes that needed replacing (which I had already known about). 5. Pricing - I thought was very reasonable and fair. I looked up the transmission prices and I was charged exactly that for the transmission. The cost for the work is standard. I felt I got very fair pricing. All in all, I felt I got the best quality care possible and I highly recommend this team of experts!