Absolutely such a pleasure dealing with this place. I recently got into an accident and from the…read moremoment I called to get my car repaired all the way to picking it up, I had such a great experience. The communication was top-tier. The customer service was top-tier Miss Shelley in the front desk was great. Garrett was great. The pick up was seamless. They even partner with rental companies in the area to pick you up if you don't have a ride. They even stay after hours if you can't make it to pick your vehicle up. I'm not manifesting another repair needed in my car, but if it comes down to it, I will be coming back to this place

I've now had two cars, one right after the other, repaired by Georgia Luxury Auto (GLA). I'll…read morenever go anywhere else. Here's why... The first car was done perfectly and on time. The second car was a whole other story because of complicated insurance issues. My wife was hit by the semi of a shipping company at night. I gave the info to GLA and the process began. And then the insurance process hit a great big snag. The first problem was the shipping company needed to determine whether they were going to cover the claim or their driver's own insurance, based on what they were doing at the moment of impact. Were they delivering packages? Were they done for the day, off the clock, and just driving home? So that took an inordinate amount of time -- not GLA's fault, of course. Then Garrett, the Estimator at GLA, submitted everything to the insurance company the at-fault people decided would cover the claim. If that insurance company were as diligent as Garrett was in trying to move things forward, it would have been done at least a week earlier. As it stood, the insurance company didn't pay much attention to the emails Garrett sent them and dragged their feet, resulting in delays for GLA. After days of not getting needed responses from the insurance company, Garrett had had enough. He escalated the issue to the owner of all the GLA locations, they worked out a plan to force things into motion, and it worked. The parts were ordered, the work started, and I could finally relax. The mark of a great repair company is not that it does everything perfect every time because that cannot happen; reference W. Edwards Deming's Red Beads Experiment for a great example. No, the mark of a great repair company is how they respond to and manage ANY issue, regardless of whoever is actually responsible, in the damage-insurance-parts-repair ecosystem. GLA resolved problems they shouldn't have had to resolve because they were the responsibility of other companies, but they managed them anyway. GLA -- especially Garrett -- tore through the spiderweb of other people's problems and got the job done. Bottom line: I don't know how the personnel of any repair company could have done more to earn my repeat business. GLA has it.

hit a deer on the roads went hear and they did a good job on my car everything looked brand new…read morelike it was never hit and they even fixed my front fog lights for free which were damaged from a different incident highly recommend

I hadn't driven my car in over three years, and when the old AC compressor broke, it snapped the…read morebelts too. I called around for quotes, and every shop was either booked for weeks or wanted over $400 -- until I remembered Lucky's Auto Shop. They gave me a great deal, got the work done fast, and went above and beyond. One of the guys even fixed my wife's broken bumper just to be kind. They've always been honest, transparent, and genuinely helpful. I'll never go anywhere else -- Lucky's is the best!

Best car repair place I've ever been to. They give you honest replies, reliable quotes, inform you…read moreof any surprises. In close to a decade going there one part went up in price by a few dollars from the time I spoke to them to the time I got the repair without them having yet seen my vehicle (another place did the diagnostic and I didn't trust them). They informed me of the price change and got permission to go ahead with the fix. This is more than made up by them times I've shown up with my car going "what's going on" and them telling me what I need to do is "x" for a lot less money. I've never has anything break after they worked on my vehicle. They will respect your choice to go with oem or aftermarket parts

$450 for routine maintenance?!?!…read more These people are absolutely immoral, charging over $300 for just for the labor on an oil change, and then some stuff I didn't even ask for. An oil chance should never cost more than $200 even if you're ripping people off. If you go over that you better be asking people if they want what you're doing to take their money! They took two hours when I was expecting one, so I was getting late to get back to work and couldn't stand around and argue, I'm so pissed at this place. Obviously never going back and will tell everyone not to use them.

Excellent body shop that's been around a while but only recently has been marketed to the community…read moreoutside of Koreans. Quality customer service and kind staff. Eric took care of me and helped me get our vehicle checked in and made sure I was good to go with our rental and answered all questions professionally and kindly. They prices are fair and honest. I would never have known about this awesome body shop it it weren't for my auto mechanic at Sonamoo recommending them highly. A gem of Georgia. 2 thumbs up and thank you to owner and team at Woori Auto Body and Paint!

Excellent work and even better customer service. Julie and Eric were a pleasure to work with.read more

DO NOT GO HERE! We used to go to this business when it was…read moreowned by Vo. It is not the same at all. The average star level would be a 1 or 2 if you removed all of Vo's scores. I took my daughter's car here for an electrical issue at 8am on a Tuesday. We didn't hear from them till we called at 2pm to see if there was an update. They said there were no issues with the car and we could come pick it up. We said we wanted to leave it there overnight to make sure the issue didn't resurface, as my daughter needs the car to drive to work and I we don't want her to get stranded. No call the next morning. We called at 11am to see if it was still fine. They hadn't looked at it yet and said they would look at it now. No return call again. We called at 1pm and they said we needed an NEW ENGINE! No, not engine but a new "motor". We asked for an explanation. These are the reasons they provided. 1. They said we had no oil in the car. - My husband has been changing the oil in the car for the last 6 years. My daughter checked the oil last week. There was oil in the car. The car has NEVER not had oil. 2. There was a valve cover leak. - News to us. This was not an issue before we came here. We have never had visible oil around the oil cover. 3. A cylinder is misfiring. - This is a sign that a spark plug or the coil needs to be replaced. I don't know if they thought we didn't know anything about cars because we are women but they are definitely wrong. We immediately went up there to pick up the car. The car was still in the garage with the hood up. There was a large blue oil drain in front of our car that was supposed to bone dry. We drove away and there was a cloud of white smoke. What the heck! We came there was an electrical issue. The car has NEVER had this issue. We pulled over and drove in my car to the auto part store to pick up a quart of oil. No issues after to put oil in the car. I ran a diagnostic on the car because we have a micro mechanic diagnostic reader. NOW the car reads that there cylinder 1 is misfiring. Luckily we know how to change spark plugs and coils. After we fix the damage they did to the car, we're taking it to Hyundai to finally get the electrical looked at. A wait of money and two days of time. We are out $80 for their mandatory diagnostic fee, Vo didn't have this, the price of an emergency quart of oil and the spark plug or oil after we perform the test to see which one is having the issue. YOU HAVE BEEN WARNED! DO NOT GO HERE!

5 stars to Mr Vo, 2 stars to the new owners, I haven't had the new guys do anything major except…read morefor a simple oil change here and there but we were loyal patrons when Mr Vo owned it and ran things. He never fixed what was not necessary to fix at the time and would give us a priority list with low pricing that was always honored, of what we needed to pay attention to and when we needed to bring it in for that service. He never took advantage and would even let us get our own parts without the markup and install them for labor only. He was a very fair man and will liked. I miss him greatly. I give Mr Vo 5 stars. The new guys, maybe 2 stars. I believe they have much to learn about customer service. They just don't have the passion for it that he had.

Outstanding work!! Great pricing! Customer service is outstanding! 5 stars !!! Fixed my suv and…read moresedan good as new

these guys are a terrible disgusting company. it's sad insurance companies use people like this…read morethat don't warranty work. do NOT BRING YOUR CAR HERE. They will rip you off and mess up your vehicle. you will come back they will glue it back on and tell you next time it's not warrantied.

Eugene where have you gone? Seriously you are missed! Dropped the car off for some work and didn't…read morerealize it was new owners until they called with an estimate ... doing business as Euro or something like that, but using the same phone number and signage as Garrards. Been going since the original owner Dwight had the shop. Was a higher rate than Eugene and need to check a few things once leaving...

Sold the place to someone else keep name and number .Got 12 months on warranty on air spent $1800…read morethey will not honor warranty stopped blowing cold air I'm screwed

Bill knows his Honda's! He fixed my 2016 Honda Pilot A/C replaced the condenser in same day service…read more(6 hours) and his pricing his very reasonable compared to Honda Dealership or other shops in my vicinity I live in Cumming and it was WELL Worth the drive to Duluth to get this diagnosed and fixed. I own three Hondas and from now on this is where were going for repairs Rick S

Bill is an honest repair tech. He is quick to finish the work and he will work with you to make a…read moregame plan. He over delivers quality and service.