Positive Experience with One Small Concern…read more I recently had my vehicle repaired at Gwinnett Place Body Shop, and overall, the experience was excellent. The ladies at the front desk were kind, courteous, and made the entire process smooth from start to finish. Their professionalism set the tone for what turned out to be a very positive visit. The repair work itself was immaculate. The damage from my accident was completely restored, and my car genuinely looks brand new. I was impressed by the attention to detail and the quality of the workmanship. My only concern involves the back passenger-side window. Although my repairs were for the front passenger side, I was informed that all windows were rolled down as part of the quality check. Unfortunately, the back window couldn't be closed due to what was described as a faulty regulator. The team attempted to replace the regulator, but the window still doesn't seal all the way. This was unexpected, as all windows worked perfectly before we dropped off the car. Our dealership will be evaluating the issue and sharing their findings with us soon. Despite this hiccup, I appreciate the body shop's transparency and effort to address the concern. Overall, I would still recommend Gwinnett Place Body Shop for their excellent customer service and high-quality repair work. I'm hopeful the window issue will be resolved quickly, and I appreciate the team's efforts.

So happy!! Stuart took very good care of my baby while she was in the shop for body repairs and…read morealso CLEANED MY INTERIOR FOR ME??? Amazing. Carol is very informative as well and helped me with all questions I had when I first arrived as this had been the first time I had ever had someone hit my car. I recommend this place for any body repair needs you may have!

Omar was very friendly and patient and always tried to help me out how ever he could. He and his…read morecrew had everything fixed and painted on time. Reliable place to go get body and paint repairs if you get in an accident.

Omar and his team did a great job of repainting our 2006 Sonata. Easy to work with, reasonable…read moreprice and finished right on time.

I took my car to Gann's Automotive, where the owner, Paul Gann, told me the engine had failed and…read morethat the car was unsafe to drive. He advised that I replace the engine immediately at a cost of over $5,000. He also told me the car was worth less than $2,000 and suggested I buy a new one. As a mom who had just been in a recent car accident, hearing that my car was "dangerous" was extremely stressful. I felt pressured and rushed into purchasing a new vehicle I hadn't planned on buying. Before selling my car, I decided to get a second opinion at CarMax. They found nothing wrong with the engine and ended up buying the car from me for $7,000. Being given incorrect information in that situation caused unnecessary stress and financial impact. I strongly recommend getting a second opinion before accepting major repair advice from this shop. I will not be returning and cannot recommend this business.

I have both good positive and negative regarding Ganns Automotive…read more Paul and Brian and staff are very nice they recently fixed my Caravan window which would not open or close. We did buy a car from Ganns several years ago and they honored the warranty had to brig it back several times. Unfortunately, the most recent experience the gasket they fixed for the Caravan fell off. I brought it back and they put it back on. Ganns did my last oil change. I am at a different auto center today because check engine light came on and asked them to do oil change. Ganns did it way to tight, and also big oil leak end result needed new pan and what was going to be a $150 is now $500. I shared with Brian the head mechanic what happened and he said we fix oil pans all the time. The manager where I am at said that is all he had to hear if they fix oil pans all the time the mechanic is not doing them right. This was clearly Ganns fault and I didn't bring it back to them because I need the car today and usually 2-3 days for Ganns to repair your car if your lucky. The one other experience I will share is that one time Paul could not figure out why the car would not start. I didn't mind paying a normal diagnostic fee but he was charging like $140 and no repairs were done which I thought was excessive. I did complain and he more or less asked me to leave didn't pay anything and that was not my intention . The bottom like I am done going to Ganns if I need to drive to Lilburn so be it.

Business built on deception and lies…read more I came in asking for a quote to fix damages. He quoted me for $1700 to fix the damages without replacing anything. I consult with family on whether to have the dealership fix and replace the damages to 100% or let JNT do it since everything will be covered by insurance. I decided to call Mitchell and inform him that I would be choosing to let the dealership handle the repairs. Mitchell assured me that he can do exactly what the dealership does, so I gave him the benefit of the doubt since I'd rather help small businesses. This was during the pandemic when small businesses were hurting as well. Knowing what I know now, I would have opted to not choose his services because they are a SCAM. The complete date was set for a Tuesday two weeks out, the car was not finished until Thursday of that same week (two days after the original complete date), which is no big deal. I showed up to pick up my vehicle, I noticed that it was kind of dirty, even after I waited for his team to wash, so I went to the car wash right after. I noticed the car was still dirty even after the car wash. Upon further inspection, I realize that the entire car is covered in overspray. I'm confused about what he was painting since he told me he was going to replace the damaged part just as the dealership would have. I also noticed that one of the rims that was on the quote to be refinished was also not done. I return to him and explain what I've found. He took off the wheel and sent it to be refinished. Even though he had the truck for two weeks. I begin to notice the contours on the "fixed" side didn't match the contours on the undamaged side- which sparked more interest in what was going on. I asked him about it. His explanation was that the part came from the factory unpainted, so he had to paint it himself. I gave Michael multiple opportunities to come forth and be transparent with me just as I was transparent with him. I have audio recording of him admitting that he lied to me, he even offered to redo all of the work. Except, how do you trust someone after they've lied to you? Also, while my car was at his shop, my passenger front door showed signs of someone trying to pry themselves in (top of the door was bent outward). I dropped off my vehicle for him to remove the overspray. The buff job done to my vehicle to remove overspray is extremely subpar. There was so much damage to my top coat, I could see the swirl marks of where he went over with the buffer (entire truck). Also, the top of my vehicle still has overspray. After the poorly done overspray removal, I noticed that the part he "replaced" was a different shade of black compared to the rest of the vehicle was. If he would have charged me for the original quote of $1700 for the work he did, I would not be upset, but he charged me for the whole insurance check of $2800. He offered to give me $50 (which he never did), but $50 for what? I am extremely upset with this business and it's almost been over a year since I've dealt with this business and I am still livid at the way they operate. I have pictures to support my claims, as well as audio recording of our in person conversation of me confronting him about the repairs and his admittance to lying to me. Please refrain from giving these people your business. I've read the other reviews on here as well as Google and the good reviews are from all women. Not to come off as misogynistic, but we all know how predatory places like these can be towards women. Tried to help this man and his business from the good of my heart and ended up getting burnt. I will never return again, hopefully my review will save someone time, money, and mental stress.

I was in an auto accident and my front end was crushed. I checked for five collision places near…read morethe area and got estimates. JNT is by far one of the best businesses I have gone to for anything car related not just for body repair. The guy is simply a magician. You can no longer tell that my car was involved in any collision and he did it at half the price and five times the speed as anywhere else I looked at. Not only that but he was the only person that was willing to give me estimates over the phone by sending him pictures rather than have to take my car in. He was willing to fix things that most places would have just replaced and that saves a lot of money. This is a family run business and they're willing to work with you and they don't have the overhead of some of those larger companies that have a large office staff. I don't need that and I don't need to pay for those things. The owner is incredibly skilled learned it as a family trade. He understands what you're going through when you get in a wreck and that you don't want to deal with all the hassle, he just fixes it. And he does it fast. I droped the car off first thing in the morning and it was done by 3 o'clock. I don't think the other guys could've even got parts in that amount of time. This guy knows his stuff, has amazing skills, and offers very fair pricing.

Rarely are you on the receiving end of service that goes far beyond expectations--but the team at…read moreHendrick Collision Center - Gwinnett Place Honda did just that. Andrew and Trent were simply outstanding. When I first picked up my car after an insurance claim repair, the paint match wasn't quite what I had hoped for. I took the car anyway, but they assured me I could come back if I wasn't 100% satisfied. Honestly, I didn't really believe it at the time. Over the next few months, the difference in color on the bumper began to bother me more and more. Eventually, I left a negative review on Google. To my surprise, the very next day I received a call from Trent, inviting me back to have the bumper repainted. Skeptical, but hopeful, I decided to give them another chance. From the moment I arrived, Andrew and Trent treated me not as a "problematic customer," but as someone whose concerns genuinely mattered. They listened, reassured me, and stood behind their work. I just picked up my car, and I couldn't be happier. The paint looks fantastic, and the whole experience has completely changed my perspective. I have removed the negative review and I'm replacing it with this one simply to express my gratitude to these outstanding individuals and the entire team who took part in this process. They've earned my respect and appreciation by exemplifying true customer service excellence. Until next time--hopefully not too soon!

I'm not from here, but was in An accident with my Toyota Rav 4, The insurance gave me 4 places to…read morechoose from. I chose Hendricks Collision Shop in Duluth. Best Decision I could have made !!! Great people, Brett walked me through the damage and gave me the estimate. He called every 2-3 days letting me know how things were going and gave me a finish date. Best customer service I have ever received !! Picked my SUV up on scheduled date and was Extremely pleased. They did an excellent job. They went above and Beyond. Thank you all so much for a Wonderful Experience at your shop. I Definitely Recommend Them .

Been coming for see Joe for years, even before he was at this location. Hes honestly and extremely…read moreknowledgeable, I'd trust him with any car. Finally wanted to leave a review bc i know how hard it is to find car shops you can trust.

Went to have brakes looked at after hitting a pothole. Discovered a stuck calliper and a scored…read morebrake disc, the quote for the repair was higher than the costs of the completed work, much to my relief. Even though i didn't have an appointment they took on my repair and had it finished in a respectable time frame. I definitely will be going back there.

Great service! The repair was done very well, and I really appreciated how honest and patient they…read morewere. Highly recommend!

I LOVE Nobody's! I've been coming here over 20 years. The original owner Art was a sweetheart I was…read moreso sad to hear of his passing. The owner now Andrew is FABULOUS! He use to be the one to pick me up at my home and bring me to pick up my car. Or take me home if my car had to spend the night. He was so young and eager to learn now he has 4 kids! I value their honesty especially being a female and a senior bc we all know how auto places try to rip off women and senior. They do not pressure you to get anything done but they explain in detail what needs to be done. Robert is an employee that is very personable and goes in depth letting you know what is wrong or what could go wrong if something isn't taken care of soon. I highly recommend this place if you are looking for an honest reliable auto repair/ service place. After my dealership warranty expires I always bring my vehicle here even for oil changes and they take excellent care of me! I highly recommend Nobody's!

This was my first time here they were pretty nice and clean . I came closer to closing time they…read moreclose at 6pm i got there at 5pm . I was able to call over the phone then invited in to do an expecting and get an estimate on what needed to be done on my car . The lobby was pretty clean and they had plenty refreshments available for free while you wait . Coffee , water , and snacks. One thing i didn't like was the wait i arrived at 5pm and my appointment was at 5:30 and I still needed up leaving at 6pm , the whole point of showing up early was because i had somewhere else to be . Other than that everything was good and they were pretty knowledgeable but just like any typical automotive shops they point out more problems than what you came to Handel . $7200 is a whole new car so i don't know if they can help me but I'll leave a second review if i actually get the work done it won't be everything but it might be a few things

Again, Zack took care of the old man and his car. I laughed yesterday after picking up my car…read morethinking, "I've never been this happy to spend $3800.00." My trust in his judgement for my cars will never deter. He's like a good trusted friend and I really honor that. Zack, continue being you and when it comes to my vehicles, I can assure you that I will bring it to you at True.