Business built on deception and lies.
I came in asking for a quote to fix damages. He quoted me for $1700 to fix the damages without replacing anything. I consult with family on whether to have the dealership fix and replace the damages to 100% or let JNT do it since everything will be covered by insurance.
I decided to call Mitchell and inform him that I would be choosing to let the dealership handle the repairs. Mitchell assured me that he can do exactly what the dealership does, so I gave him the benefit of the doubt since I'd rather help small businesses. This was during the pandemic when small businesses were hurting as well. Knowing what I know now, I would have opted to not choose his services because they are a SCAM.
The complete date was set for a Tuesday two weeks out, the car was not finished until Thursday of that same week (two days after the original complete date), which is no big deal.
I showed up to pick up my vehicle, I noticed that it was kind of dirty, even after I waited for his team to wash, so I went to the car wash right after. I noticed the car was still dirty even after the car wash. Upon further inspection, I realize that the entire car is covered in overspray.
I'm confused about what he was painting since he told me he was going to replace the damaged part just as the dealership would have. I also noticed that one of the rims that was on the quote to be refinished was also not done. I return to him and explain what I've found. He took off the wheel and sent it to be refinished. Even though he had the truck for two weeks.
I begin to notice the contours on the "fixed" side didn't match the contours on the undamaged side- which sparked more interest in what was going on. I asked him about it. His explanation was that the part came from the factory unpainted, so he had to paint it himself. I gave Michael multiple opportunities to come forth and be transparent with me just as I was transparent with him.
I have audio recording of him admitting that he lied to me, he even offered to redo all of the work. Except, how do you trust someone after they've lied to you? Also, while my car was at his shop, my passenger front door showed signs of someone trying to pry themselves in (top of the door was bent outward).
I dropped off my vehicle for him to remove the overspray. The buff job done to my vehicle to remove overspray is extremely subpar. There was so much damage to my top coat, I could see the swirl marks of where he went over with the buffer (entire truck). Also, the top of my vehicle still has overspray.
After the poorly done overspray removal, I noticed that the part he "replaced" was a different shade of black compared to the rest of the vehicle was.
If he would have charged me for the original quote of $1700 for the work he did, I would not be upset, but he charged me for the whole insurance check of $2800. He offered to give me $50 (which he never did), but $50 for what?
I am extremely upset with this business and it's almost been over a year since I've dealt with this business and I am still livid at the way they operate.
I have pictures to support my claims, as well as audio recording of our in person conversation of me confronting him about the repairs and his admittance to lying to me. Please refrain from giving these people your business.
I've read the other reviews on here as well as Google and the good reviews are from all women. Not to come off as misogynistic, but we all know how predatory places like these can be towards women.
Tried to help this man and his business from the good of my heart and ended up getting burnt. I will never return again, hopefully my review will save someone time, money, and mental stress. read more