Top Notch was wonderful, Brian was very helpful and communicative about the process and was so patient with the other adjuster. They did a wonderful job fixing my car and I would definitely be back if I have any issues!! read more

Top Notch Collision - finished car from top notch - Body Shops Near Me - Lawrenceville, Georgia

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I just picked up my car from Top Notch, where they repaired accident damage to the front-end. Before I went in to to their office I took a stroll around my car. I think I strolled around it a half dozen times. I even traced my fingers along the seam lines where the panels, plastic and accessories met. I looked at the sticker on the back to make sure it was my car. I just couldn't believe what a great job Top Notch did AGAIN. I say "again", because they impressed me about 4 years ago when they repaired another vehicle. I wondered if they were really this good, or if maybe the first time I got lucky. Look, I risk coming off here as overly effusive, but from start-to-finish -- their communication, clarity, detail, creativity, going the extra mile -- I've now experienced it twice with them, and it was excellent both times. What more can I say. Really. read more

I did have to make a return trip due to my molding not being replaced properly. As the son of an small business owner, I am empathetic and try to give small businesses the benefit of the doubt. (Which is why I've added one more star) As high as gas is right now, I had to make two extra trips to the shop and it would have been thoughtful to offer some type of compensation for my gas and time wasted as well as acknowledgment of their mistake. Hopefully this feedback will help the shop improve and get better for future customers. Update: the saga continues with Top Notch. They didn't replace screws and clips properly after removing them and now they are claiming they didn't remove them. I now have to go to another body shop to get this done right. read more

Brian was great, helped with some advice on how to keep my paint nice. Great shop, very helpful and willing to talk.

I went to this shop with my husband. They were nice at first, but then after they received the insurance money they changed the story. They received over 6,000 dollars for a bumper, 2 headlights that were not original parts, and a set of stripes. My car is 2017 ford Mustang. They were vague about what was going to be replaced. They said they would replace the stripes, but then only replaced the front part. They were only going to replace one headlight for over $900 when you can get a set for $400. We had to call insurance to get them to replace the other headlight and they charged insurance another $900. They over-charged and under-delivered. We tried to take my car to a different shop but they did not let us since the payment was already submitted by my insurance. They said that the car will be ready in 1 week. They took 2 weeks and a half. I had to call them several times to get an update about my car and I was treated terribly. Brian was yelling at me just because I was asking him about my car. I told Mohammed to listen to his recorded calls so he can listen Brian's unprofessional behavior to myself. Mohamed stated that they have the best shop of the entire state. His answer was irrelevant towards my experience with his shop. Please be careful going to this shop. read more

I went about a week ago to this shop to do a repair on my VW with my door and when I got my vehicle back I was very unsatisfied with the work that was done. I'm not a picky person but with a bill of $2,000 one would expect the job would be done good and have no issues. When I got my vehicle back it still had orange peel which was not buffed right but they did take care of it and can't complain much on that. then I started to notice details on the repairs which were first two dents, one I can live with but the other dent which is next to the fender is noticeable like part of the door is slanted inwards and can see the shadow the fender casts on that part of the door. I spoke with a gentlemen which I forgot his name but I'm assuming is the manager or one supervising the repairs when they are completed but mentioned those concerns to him and said they couldn't do anything to fix it and that I'll end up having to replace the door. I paid $2k to patch it basically when I was never informed of needing a door which I would have done if they told me from the beginning so I don't have to pay again another big bill to have it done correctly. They also caused a scratch on the door as well but covered it with touch up paint because I know it will require the tech. to do the job again which should have been done again. Then I notice that they damaged my seal around the window when they were buffing the vehicle. If the repairs were cheaper then I wouldn't have complained because you pay for what you get but with a big bill like that and a poor job of a repair is unacceptable. I'm not a specialist in body work but how come I can see these defects and not them who are specialists. They should have inspected the whole door correctly and informed me of needing a door so I don't have to pay double repairs on the same issue. The gentlemen I spoke to I know tried to calm things down and dust this under the rug but overall the repair was bad and now I'll have to pay more money to have it done correctly with someone else. read more

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They did a great job on my vehicle and got the job done professionally and quickly! Definitely recommend them for all your body shop needs. read more

I had extensive damage from a rear end collision. They did a great job repairing my car and helping me navigate the insurance. Highly recommend them! read more

Most everybody's situation is different when it comes to auto repairs, but tell me if this one sounds familiar - You go to a body shop that you think is dependable and honest, only to find out that the cost to fix your car is through the roof, and it'll take a month to fix. That was the experience that I had with one such body shop that I visited for an estimate. That experience ultimately led me to Alan's shop. I'm not exaggerating when I say that Alan got the job done in a fraction of the time and at a fraction of the cost compared to other the shop's estimate. He's up front and honest about options to repair your car and, as he likes to say, he treats your money and your car as if it was his own. I would definitely recommend Alan's shop. Thanks, Alan!! read more

TNC did it again ! My car was hit and ran. The front bumper needed to replaced. I didnt think twice and call Alan at TNC right away. Like usual, i didnt want the same boring oem bumper, i wanted something different. Which means TNC have to do extra works for it to work andd they did ! The new front looks amazing, better than before ! Paint match perfect! Fitment was perfect ! And i got a good price ! read more

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I needed the sideview mirror on my car fixed, and it was being paid for by the company that hit my car. Top Notch Collision, took on the task of dealing with them, and then the new mirror was perfectly painted to match the paint on the car and installed as if the dealership had done it themselves. I would recommend. read more

I gladly gave this business a 5 stars. I was looking for a relatively affordable paint job for my old Bestsy (2003 Jaguar). I've had her since 2004, she still looks great, runs well, we didn't want car pmts so we decided to have her repainted the same color (clear coat peeling). I called "Top Notch" because of their many positive reviews. I found that that their noted "honesty and courtesy" extends to customers over the phone. Unfortunately, I couldn't get my car painted there because they don't do whole body auto painting. But the gentleman continued to take his time and give me pointers so that I would not get ripped off. He even offered for me to come in so that he could take a look at my car and point me in the right direction as to what type of service(s) I would need. For this I think they truly deserve all the positive ratings they've received. It's hard to find kind and honest business people these days. I know where I'm headed should I ever get into a fender bender! read more

I just had my 2022 Camry repaired by the folks at Top Notch Collision, and they certainly picked the right name for their business. Both the customer service and work were Top Notch. The insurance company had estimated the damages at $3500, but when the team at Top Notch was done uncovering the hidden damages and restoring the car to like new condition the repair topped out at $11K. The Top Notch people even referred me to a specialist to help with the diminished value paperwork to help ensure that I got the maximum back from the insurance company. read more

I did not get my car repaired here because it was a total loss. However, the customer service and the responsiveness of this company was outstanding. David Tosh went above and beyond to help me through the process and dealing with the insurance company. I appreciate it and if I ever need a body shop I know where I'll take my business. read more

A week after getting my new Range Rover I hit my garage door and cause a few paint scratches. Top Notch provided excellent service and made my car look like it never happened. They saved my day. Thanks again Allen! read more

Alan is very personable and knowledgeable. A friend recommended this place to me. I was hesitant to visit the place at first because I live very far from the shop. I still gave the place a shot while I was driving around to do price matches. He took a quick look at the damage of my car and gave me an estimate. We set a date for the repair to be done. On the day, I dropped off my car and his team got to work. He actually ran into some trouble with the car, but he was willing to work with me and got my car to be better than when I gave it to him. If I didn't live so far from him, I would definitely be a regular customer. Thank you so much for everything Alan! read more

Top Notch Collision - Before: Damaged bumper - Body Shops Near Me - Lawrenceville, Georgia

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Wow, I have never been so wrong about my initial read of a person or business. There are at least 4 untruths that were told to me by staff and then the owner pulled the 3 CARD MONTE... well this person will be fired immediately if he lied and when it was clear he did lie the GAME changed. I will have a complete inventory of the so called repairs. The lies. 1)the hood HAD TO BE REPLACED IT COULD NOT BE REPAIRED, 2) GUARANTEED 2 TO 3 WEEKS TOPS and it took 5 full weeks, 3) the right tire front needed replacing, I have a mechanic stating that the wheel was never impacted and did not need replacing and the alignment was because you wanted to sell a single tire. 4) I was told that when all of the repairs were complete that I would receive a DEPRECIATION of 15 to 20 percent (their exact words) and I would have a report with 2 professionals that would back it up. I was told that this was part of the service. When the vehicle was returned I got the $450 version of I needed to go to this specialist and pay $450 for the state formula... Like I said I was told that it would be provided and that professional appraisers would stand behind the quote and it is part of the service. I was told by the (?) owner that this person was not a qualified appraiser (1st time I heard that) and that he should not be talking to customers. This actually seemed like an act and a normal thing. 3 card monte, spin and shuffle and attempt confusion. BEWARE of these people all is not what it seems, it is my opinion that this is how they do business. I have every intention on following up with the state and the BBB... read more

We took our 2005 Toyota Tundra to Alan after my son was in a car accident I recommend Alan because he worked with us and the insurance company to keep our truck from being totaled. He talked to us every step of the way. The quality of work is execptional and the service is top notch. We picked up the truck today and it looks fantastic. Thank you for helping us keep our truck and providing execptional service read more

Top Notch Collision - Body Shops Near Me - Lawrenceville, Georgia

I HIGHLY recommend Top Notch collision. My salvage titled vehicle did not pass inspection, so I took it to the first "5 star" auto body on my google search. They quoted me over $2,000 so I took it to Top Notch where they quoted me about $300. A $1,700 sigh of relief. They got it done within a day and for even LESS than they originally quoted. Needless to say , my vehicle passed inspection. read more

I went to top notch for a noise on my passenger door as my son jacked up my car in the wrong place while changing a tire. The noise was driving me crazy. I pulled into top notch went inside and told the gentleman at the desk what my problem was. He came outside to take a look and hold on the car a bit and went and got a couple of tools and fixed my noise problem. When I asked him how much I owed him he stated don't worry about it. I shook his hand and thanked him. I would highly recommend this body shop as they are a lot of businesses that don't take the time that this gentleman did. Should I ever need bodywork done to my car I know where I'm going, I will recommend this shop to all my friends and family. Thank you again for the mystery man I didn't get his name that help me with my noise problem. read more

After searching through yelp relentlessly after the person that hit me's insurance company wanted to send me to their "preferred" shop, I stumbled upon Top Notch Collision. Based off of other yelp reviews I called several collision shops in the area who had decent ratings but Alan at Top Notch stood out because at the first call he was professional, engaged and helpful. Now on to the actual repair process. At first glance the shop is clean, organized and you can see them working on cars thru a little door. Alan greeted me with a smile and a handshake, he walked me thru the my side of the insurance process. He fixed EVERYTHING that we agreed to on my car and even when the rental car left me stranded, he insisted that I let him drop me off at the rental car office. But wait, there's more,He promised me my car in 3 days and by golly, that's when it was ready! Looking like a beaut! Because of top notch I'm now proud to drive my truck again. read more

I had the trunk latch replaced on my car. Seems like a "no big deal" kind of thing, but I use the trunk a great deal and it was important to get it done right. Top Notch Collision did a "top notch" job at a fair price. I'd go there again and recommend them to anyone. read more

Alan thank you for fixing my 2006 Porsche Boxster and making her look better than ever. I originally brought my car to an authorized Porsche collision center in Alpharetta, but their cocky attitude and general chauvinistic approach drove me to seek other estimates. Alan gave me an estimate and I scheduled the work with him immediately, I just felt confident. As promised the work performed was just as we discussed, minimal cost over the initial estimate due to a little extra labor, and the car was presented to me washed and literally gorgeous. Cannot recommend Top Notch enough. For my brothers and sisters in the club, should you require work, they know their Porsche vehicles. read more

Alan took care of me like I was family. He is personable and always available to speak with you. His team repaired my car on the passenger side after I was side swiped. He fought with insurance to make sure everything was fixed perfectly! I can't say enough wonderful things about Top Notch! Thanks for all of your hard work! read more

Top Notch is seriously the best around. Alan took really great care of me and my car. He didn't take any b.s. from insurance adjusters and made sure he got all of the money he needed from them for a proper repair. No corners were cut here! Between awesome customer service and EXCEPTIONAL workmanship and attention to detail - i couldn't be happier. 5 stars, guys. read more

I am more than pleased with the work Top Notch Collision did on my Civic. Alan inspected the damage on my car, and checked with the body work guy to give me the best price he could, knowing that I was paying out of pocket. They repaired a dent and deep scratches from hitting a concrete column in a parking garage. They did a beautiful job! It looks like new. They are very easy to work with, and allowed me to leave my car for a week when I'd be out of town. I highly recommend Top Notch! read more

Excellent service, excellent people. It's good to see a family-owned business that embodies the word integrity still exists in this day and age. Alan is the best. He went above and beyond, and he focuses on the customer and truly making sure they are getting the best work at honest prices. I can't say enough about them. Their name says it better than I can. Truly 'top notch' in every way. We will return there, when needed and we will refer everyone we know, who needs body work, to go here. Thank you, Alan and your Top Notch family! read more

We have taken cars to Alan several times for minor to major repair. The service is always fantastic. He has gone out of his way to give extra service, including taking the time after the shop was closed to show us how to replace a filter in the dash that we didn't know was there, so that we don't have trouble later and have to pay more for work than we should have. He has recommended other shops for work he doesn't do and I fully trust his recommendations. He has not steered us wrong. I will not hesitate to recommend Top Notch Collision. read more

Alan was absolutely amazing. He kept me with a status of my car and the service was exceptional. He is very responsive and takes care of his customers. I highly recommend this shop for body repair as my car looks as if it has never been in a car accident. read more

I had purchased a new car and a short two weeks later I was hit by another driver. Top Notch Collision was recommended by my mechanic. And I could not have wished for a better experience. Alan handled everything. And when I say everything I mean it all. The driver's insurance provided a rental for a short period of time and began calling me to inform the rental was up. I immediately contacted Top Notch with my issue; my car wasn't ready and they want the rental. Not only did Alan contact the rental company he also worked even closer with the insurance company and adjuster. Naturally when the shop began to work on my car hidden damages were found. Alan made sure all damages would be covered by their insurance. This was a new car after all and he wanted the best. Through the entire process I called Alan many times with questions and he never once made me feel as if I was overbearing. I cannot recommend Top Notch enough. Everyone was friendly and this was customer service and professionalism at its finest. My car looks even better than when I bought it. Now that is quality service. They went above and beyond. Thank you, Alan and team. read more

The name says it all... Top Notch Collision did an amazing job!! These guys are pro's and I will continue to refer friends and family to them. My Passat suffered some door damage and they made the process seamless, working with my insurance to get my ride back in perfect condition, with a reasonable time frame, even though it was around a holiday weekend. Alan is great! He even helped us out with a cash discount on our deductible! (Super awesome!) If you need body work, these are the guys to use! Highly recommended. Thanks, Top Notch! read more

After searching reviews for good auto body repair shops, we came to "Top Notch Collision" and had an awesome experience. Our 2013 Sonata was the victim of a hit & run by a car or something that left a nice size dent with paint chips on the driver's side quarter panel. We received 3-4 estimates on this repair before deciding on "Top Notch". Alan is definitely the man to talk to. He's friendly, professional & has overall excellent customer service. From the first day estimate and all through the process he explained the necessary work and process that needed to be done and why they did it that way. He made us feel comfortable with the workmanship & safety of our car. He even gave my husband a tour of the shop so he could see where the work was being done. He and some of the crew came in on the weekend to complete the work (normally open m-f 8-5), and we closed out on a Sunday because it worked out better for our work schedule. (Great customer service !!!) Weather you are going through your insurance or paying out of pocket he can explain either process & walk you through it. The work we had done there was excellent and the car looks brand new again. Top Notch Collision is a very knowledgeable and friendly company, we had a great experience dealing with Alan & they did great work overall. We would HIGHLY RECOMMEND & work with them again for any body or collision repair. Thanks Alan ! Thanks Top Notch Collision crew read more

I had gotten hit by a deer and had a big dent into my car driver door. They fixed it and it looks brand new! I will definitely be back if I need something on my car fixed again! There is no better place then here to go! They are very friendly! read more

My husband and I have had to bring our cars into Top Notch Collision combined 4 times! There are 2 words I can use to describe them...Quality and Honesty! On every occasion Alan made sure that everything was handled through the insurance for the repairs and the car rental necessary. After my initial claim I didn't have to do anything. The staff was always friendly and pleasant to interact with. If you want your car repaired right, I highly recommend the team at Top Notch read more

We brought our 2011 Toyota Highlander to Top Notch for body work to the passenger side (from hitting the side of our garage door). From the moment we met with Alan, he was upfront, professional, and thorough about the steps necessary to repair/repaint our SUV, detailing exactly what he and his team would do. He worked with the insurance company to ensure that they properly paid for ALL the damages - keeping our out-of-pocket expenses limited to our deductible. The car was done on time, the body damage was gone completely, the paint job was impeccable and perfectly matched (you would never know there had been any damage). Best decision ever - we recommend Top Notch completely. read more

I would highly highly recommend Top Notch. The name says it all. I have brought multiple cars there, and have been happy with the repairs. Alan is honest, understanding, and responsive. I appreciate his humble grace, will continue to make them ever more successful. I have been fixing cars for 25 years, and Top Notch is one of my best experiences. read more

Alan and his crew did a fantastic job on both my 2004 Nissan Xterra and 2009 Infinity G37. Same damage to both, front end and passenger side quarter panel. One was out of my pocket and the other was an insurance claim. Helped with the claim and the rental and did a great job on both cars. I will return to and you should too, you won't be disappointed. read more

Top Notch Collision - Body Shops Near Me - Lawrenceville, Georgia

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This is a great place to get your car fixed after a wreck. My daughter hit a low wall in her complex while it was still dark, leaving for school early in the morning; you wouldn't believe how much damage a low-speed, one-car wreck could cause! But the Greenways worked with our insurance and fixed it so quickly! It was such an easy, smooth resolution to a real frustrating situation. I highly recommend them and would use them again! read more

Allen, the owner of Top Notch, took great care of me & my car after I was rear-ended on I85 South. He helped me navigate the waters with the car rental company as well as the insurance company. What could have been a much greater hassle was eased IMMENSELY by Allen's assistance, not to mention the great work he and his team did in replacing the back end of my car! Allen even went to the trouble to put his own credit card in with Enterprise to ensure that I could leave with a rental car and not have to wait on any claims adjusters. The work did take a couple of weeks to complete but Allen was very upfront about the duration of the process and always told me when to check back on the progress. I was impressed with his organization and dedication to service. Hopefully I won't have to have any more body work any time soon but if I do, rest assured it will be with Top Notch! read more

Car damage is scary, especially if you don't have a trusted repair shop. Top Notch is the best, very fair and low quotes, excellent service and friendly people willing to go the extra mile. We used them several times before they moved and I was concerned when I needed my windshield replaced and they were not where I expected. However, they are not too far away and they did the job quickly, for much lower than other places quoted. You will not go wrong taking your car to Top Notch. read more