Friendly, Professional and Fair Prices!…read more I was having an issue with my Mercedes Metris Cargo Van. I knew that there was a fuel issue and had researched online about it's fuel pump. Once I verified that it was in the fuel tank, I knew that I didn't want to do this myself. After several calls, I took my Metris Cargo Van to Eurofed because they had good reviews and the dealerships were booked for weeks. Other independents didn't even know what the Metris was! Indeed it was a bad fuel pump. To my surprise the part was less expensive than I had anticipated even though it was a Mercedes OEM part! So, an awesome job and a great price. Combine that with a friendly, responsive and professional team, who could ask for more? Since then we have taken my wife's BMW in for a routine service and she has the same great feelings about them! I highly recommend!

Tye Peachtree location took advantage of me as a woman and didn't repair my truck and I had the…read moresame coolant leak.

Brought my Range Rover in and had service completed on a Friday I called multiple times to let them…read moreknow I would be picking up the car after business hours and was told the keys would be left in the car under the mat once I got there I came to find out my car was locked and had no way of contacting them until Monday I had to call out of work due to having no car and had to pay for a lock smith to open my car and just to learn the key were never left in the car as I was promised it would be I'm lucky a service worker was there over the weekend to give me my key otherwise I would of have to wait until Monday to get my keys I'm highly disappointed in the lack of communication and consideration I understand mistakes happen but this was highly unprofessional.

I'm not a mechanic nor am I certified in any way or form, but I am mechanically inclined…read more Regardless, I make sure I'm upfront with any shop I bring my vehicle to and I've learned to not expect that in return because of all the issues I've had in the past with other shops. I assure you honesty will you take you far and this shop goes above and beyond. It actually warms my heart to be in the store even waiting and hearing them deal with customers. Because, it shows me everyone is being treated the same way. I've only been to this store once and for my very first time being a customer it is very- very difficult to find a shop that is honest with its customers through and through. The customer service alone is 5* I've only brought my vehicle here once and as long as I haven't repeatedly came back to this shop for multiple issues for the exact same thing due to negligence I can assure you I'll be editing my review. I have an older car 2002 Honda and I can assure you I'll be bringing my vehicle here from now on.

Fast service and great prices. Definitely reccomend. I have been here for a few services such as…read morebrakes, cooling service and axle replacement. Open Saturdays as well.

Having been servicing our cars here for years. Super helpful, terrific prices, very friendly, and…read morequite accommodating with scheduling. Regularly go for maintenance and any repairs needed. Recently brought a used car for evaluation. Totally inspected and suggested repairs at a very reasonable price.

CB and his team are top-rate. Professional, friendly, honest, transparent, and have very fair,…read morecompetitive rates. My dad was an excellent mechanic by hobby, and my husband is equally versed, but there are some things better, or less time-consuming, left to the pros, as was our latest urgent issue with our van. We were referred to CB by another trusted mechanic because the scope of working needing to be done was larger scale and he knew it could be done faster and likely less expensive at Lilburn Auto. Good mechanics typically know good mechanics and know bad referrals could reflect back on them as well as good referrals. We remain grateful for the referral. In the two instances we've gone to CB, he's been responsive, kept us informed, been honest about options, potential outcomes, and guided us to best solution for the situations at hand. It's clear they care about the work they do and appreciate their customers. Most recently, we had an issue on the eve of a holiday. We called, explained the noises and what we thought were going on. They fit us in, had it diagnosed and gave us an estimate and said they could get it fixed by end of day, which they did. They gave us a heads-up of things to be on the lookout for (some we were already aware of), but no pressure or scare tactics. The bill for parts and labor was in line with our expectations. As an added bonus, we get three free months of Sirius XM thanks to an affiliate program. In a world where so many are out to make a quick buck and not care about customer service, quality, integrity and kindness, CB /Lilburn Auto are a refreshing exception to the rule.

I brought my car here for an oil change and tire rotation because the Volkswagen dealership…read morecouldn't fit me in, and I thought I was getting a good deal. Unfortunately, the experience turned into a major disappointment. The same day as the service, I was driving on the highway when my undercarriage cover came loose and flew off. I had to pull over and retrieve it. When I called, instead of taking responsibility, I was given excuses that it happened because the cover had supposedly been removed too many times. I've taken my car to the Volkswagen dealership since purchasing it in 2021 and have never experienced anything like this after a service. Four days later, I checked my brake pads and tire tread and discovered nails in my tires. The mechanic never mentioned them or documented them on the paperwork--not even as a safety warning. I also noticed that the lug bolts on two of my wheels were stripped. When I called again on Monday, the lead mechanic told me it wasn't their fault and blamed whoever had previously removed the wheels even though they had just performed my tire rotation. Once again, there was no accountability. I wouldn't have had an issue if the work had been completed carefully and the business had taken responsibility for its mistakes. I came here because I wanted to support a local business, but based on my experience, I strongly recommend that customers double-check all work before leaving. Update *** I should have read the reviews before bringing my vehicle to this location. Chris, it amazes me that you continue claiming there are "a lot of gray areas" when multiple reviews describe concerns similar to mine. You refuse to take accountability. Whether I inspected my vehicle three days later, five days later, or immediately after the service does not change the quality of the work performed. Customers should not have to inspect a professional mechanic's work before leaving to ensure nothing was damaged or improperly reinstalled. My regular mechanic at the Volkswagen dealership confirmed that the wheel bolts were stripped. Instead of taking responsibility, you blamed the dealership--even though other reviews claim your location caused similar damage to their vehicles. The fact that you believe I should have checked your work immediately shows why your service cannot be trusted. A problem does not become someone else's fault simply because the customer discovered it several days later

Everybody was nice and welcoming. I would definitely recommend OK thank you so much for everything…read morethat you guys have done

Took my fathers truck there for an oil change and 14 miles later the engine blew up. I contacted…read morethe shop after having it looked at by a reputable mechanic and the oil filter wasn't put on properly/not at all. When I contacted the shop, they did everything but accept responsibility. The manager, Sonny, acted like a gorilla and refused to stop screaming into the phone. A real class act. I talked to the owner who said I should sue them, but I'm too poor to do so. Please don't take your vehicles here. Now my father, a cancer patient, is without his truck and I'm trying to get him mobile so he can make appointment. A real classic act. These people are crooks, short and simple. And Sonny, you should have left that attitude in prison.

Someone backed into my car while I was shopping and left a big scratch and a dent - but no note…read more.. The damage was across my mini-van sliding door and part of the body frame. The folks at CR Auto Collision in Tucker were just around the corner from me so I called. They got me in that morning for a quote. Joshua Dykes gave me a quote on both price and timeline, and they delivered perfectly on both. The car looks brand new, I was charged exactly what I was quoted, and they were actually done 1 day early. Josh kept me informed the whole way through. True professionals! I highly recommend this shop!

I took my 2001 Dodge Ram 3500 here after reading the reviews and I must say that everyone's reviews…read moreof this business were on point. The staff is friendly, and very welcoming. I wanted my fenders and hood repainted on my truck but was skeptical the paint wouldn't match being that it's an older vehicle. But they nailed it to the T. It came out great!! Looks better than I could've ever imagined. Almost brand new(Sighs). The turn around was fast as well. I dropped it off on a Monday evening and picked it up on Friday evening. And did I mention the price was more than reasonable compared to other competitors. I couldn't be happier. Excellent work!!

Oh my, where do I begin. Brand new customer and I have found my new auto care/shop. Amazing…read morecustomer service! Good honest hard working technicians. Trustworthy guaranteed.

We recently had work performed on my daughters 2014 Jeep Patriot. Wright's got it in quickly and…read moregot the work done that was necessary (wheel bearing hub assembly and intake manifold). The Jeep passed Emission Testing a week later (yeah!) and is running well. We still "heard a noise" and brought it back for another inspection. The Wright Team inspected the Jeep and determined that an inexpensive repair by the former owner (strut assembly) was causing the noise. They determined it was not a safety issue and advised we could wait, or repair. I appreciated their honesty as my goal is to provide my youngest daughter with a safe vehicle to use in College. Wright could easily have told me "it's a safety issue" and I would have paid for the repair but they were honest, and they have earned my business for many, many years. If you need an honest and very capable repair shop, THIS is the place.

Eurofed Automotive in Decatur was very fast, friendly, and honest. I needed something simple done…read moreto my car: just remove the splash guard underneath that had come loose. Henry was so professional and kind. I will recommend this business to anyone that needs their car serviced. I have found my mechanic.

I have been a loyal customer of this location for some years now and when I tell you my car…read more(Mercedes) is always top notch in its service. From The superb staff (Carey, Henry, Aron, Carey's son I forgot his name, to every single staff member at that location), every mechanic, the value of service, the reasonable prices is unmatched, and the accommodations that are offered to us from cold housed beverages such as waters or sodas to hot beverages such as coffee, the safety of your vehicle, transportation, etc.... I would 1,000% recommend this repair shop in Decatur. It's a perfect location and a friendly neighborhood repair shop that treats everyone (customers) like family! They are the best with a million and one hugs! :)