I love the service Scott & his son, Cameron provided me today. We chose to be a 1 car family about…read more2 years ago and so an all day wait at a car repair facility is a major event - especially if you are home alone while other family members are out of town. Well, they bent over backwards to help me aslong I had my vehicle in shop before 8am. I arrived at 7:45 am, Scott was opening up shop. I gave him the key & hoofed off to Corner Coffee. Scott shows up at Corner Coffee at about 12:30 pm to pick me up after repairs were done. He tells me that the transmission pump replacement took much less time than anticipated. So he gives me a generous labor credit. I was floored. AAA Auto Care wanted $7K to replace the transmission when all I needed was a pump replacement - a $2K cost. The honesty, integrity and communication was flawless. As a small business owner, I value these principles - and they nailed it. So don't even think twice before having Mr Transmission do your car repair for transmissions, brake work, fluid changes (oil, transmission, brakes, coolant), etc. If they don't do it, you can expect an honest answer. Can't say enough good things about these guys.

If I could rate this place lower...I WOULD...and by several levels…read more Initially, I had taken our 1994 Toyota 4Runner to them with a very, VERY slight transmission fluid leak and intermittent slippage when in DRIVE. In less than an hour after leaving the vehicle with them for their diagnosis, they called to say that the fluid level was low and the fluid pan gasket needed replacing, as did the fluid filter/screen. So, over the phone, I approved the repair work to be done. The next day, not only was the leak back, but it was 20-30 times worse -- not mere DROPS, as it was when taken in for the assessment/repair. The fluid is POURING onto our garage floor. So, I returned the car, and they replaced the "replaced gasket" with a new gasket, and I took the car home. Yep, you guessed it! A couple of days later, the leak is back and worse, now, than it was after the initial repair. As well, their front desk associate -- Cameron, who is the son of the owner -- gave me grief when I expressed my disappointment in their, would let me talk by talking over me. Then I encouraged him to let me speak, if I was to avoid suing them. He then unleashed a tirade of screams, using that narcissistic challenge of, "Do you know who you're talking to?!!! And then hung up on me. I immediately called back, and the owner had been brought to the phone and tried to explain...EXCUSE their shoddy work. First, he thought I was completely ignorant of car repair, not knowing that I'd grown up on a farm, helping my dad repair and retool LOTS of major machinery components, INCLUDING TRANSMISSIONS, manual mind you. Ultimately, I had to FORCE them to remove some of the fluid, they had refilled the fluid level way, WAY, WAYYYYYY beyond the FULL notch on the fluid check dipstick. Since then, the leak essentially has disappeared; however, here's the remaining issue, which I didn't mention, given the fundamental failure to resolve the leak. Not only did leak issue worsen on order of magnitude, but so did the transmission slippage -- now not just in DRIVE, but also in SECOND gear, failing to "pull" from a dead standstill, but will kick in after starting the car in LOW, then shifting upward and settling in DRIVE. Needless to say, HELL will receive a ton of fur coat shipments before I'd EVER take my care back to these guys. And, now, YOU stand forewarned. I'd been referred to them by SIGNATURE Auto Repair, who's just next door, literally, as THEY don't do transmission work. Ironically, neither does this MR. TRANSMISSION. Be warned...or be incalculably sorry!!!

I really wanted to give a positive review because the brake pad replacement itself went smoothly,…read morebut unfortunately the experience took a turn afterward. When I went outside after the service, I immediately noticed a lug nut was missing. After looking closer, I saw that the wheel stud itself was broken - which I know for a fact was not damaged prior to the repair. When I contacted the mechanic about it, he did not deny breaking it and asked me to go purchase a new stud and lug nut, which I did right away. He said he would return to install it, but after that point communication became very unreliable. I texted several times with no response. When he finally replied "yes" to confirm he would complete the repair, he still never followed through. Since then, my messages have gone unanswered. On top of that, he told me the broken stud was "no big deal" and that he knows someone who drives around with multiple broken studs - which was extremely concerning to hear from someone responsible for vehicle safety. I don't feel comfortable driving with a broken wheel stud, and the situation has been left unresolved. I wish this could have been a positive review, but based on the lack of accountability, poor communication, and safety concerns, it cannot be.

Kevion arrived a few minutes ahead of time, was friendly and professional. He got my drained…read morebattery charged up and offered follow up at no extra charge.

My transmission continues to operate properly. It has been over 1.5 years since my car was repaired.read more

My Truck started acting up and having a hard time changing gears . Someone had heard that I was…read morelooking for a place that wouldn't rip me off and cause problems and would do a great job fixing my transmission. I was trying to figure out where I'd take the truck to get fixed someone heard my concerns and recommended me GM transmission;when I called to take in my truck they treated me so great and helped us getting the truck there and if we had problems they took responsibility and fixed it for us, I highly recommend this place .

I must say that I had a great experience with AAMCO, Rick the technician was very forthcoming with…read moreme and let me know what was going on. Nick also was extremely helpful as well. I will go back to them again

Horrible service just trash job I took my Chevy up here for a transmission replacement brought the…read morevehicle home because it's a project car I'm working on from my stand point and my professional certified mechanic Brother inform me that this transmission among other problems after installing the transmission, it was done incorrectly and uncompleted. When I went there and asked for a manager or the owner, the employee proceeded to tell me " we're all in charge so just talk to me" I stay at the promise about the transmission that they had just installed a few weeks prior to the day, I was there the vehicle has not been driven from the second I open the hood and looked under the vehicle I could point out so many various things that was wrong on top of that The transmission leaking do not take your vehicle to them horrible work they will cause someone their life with the horrible work, God forbid The response from the employee, "we're all in charge so just talk to me," is also unprofessional and unhelpful. As a customer, you have the right to speak with a manager or owner to express your concerns and seek a resolution. I will be reaching out to our Attorney General's office and local consumer protection agency.

My car was acting up and I took it to my regular mechanic. He told me it was the transmission but…read morehe wasn't going to have the time to fix it. He recommended that I take it to Aamco. I called a few places because I wanted to get it someplace that was closer. I was quoted prices way out of my budget, so I finally called and was told I could apply for store credit, which greatly helped. I was given two options, wait until the transmission part could be ordered or have it rebuilt. They also worked with my budget (I'm a teacher and summer months are tight). However, once I got my car back, I didn't have any problems. My baby is back on the road, like new. Now, last week, I went and got an oil change and my car started acting up again. I called Aamco up and told them I would bring my car back in - lo and behold - GreaseMonkey drained my transmission fluid. I was already thinking it was going to be some huge extra cost, another problem for my old car, but I just needed fluid and they assured me everything else was good! I did say I never wanted to see them again (only because t a transmission is a thousand+ job) but I will definitely be bringing my baby back for a tune-up/filter change, and whatever else an old car needs to stay on the road. I appreciate how friendly and honest the guys at Aamco (specifically this location) were.

Recently, we took our 1994 Toyota 4Runner to this AAMCO location for a transmission repair. When…read morewe picked the car up, they had damaged the drive shaft so badly that the car was COMPLETELY UNDRIVEABLE, due to a horrific shaking that would literally damage the fillings in your teeth. But they told us that the problem was a left front wheel bearing the needed replacing and referred us to a TiresPlus location only a few yards down the road from them. After the wheel bearing was replaced, the car still was undriveable; so, we returned the car to AAMCO and told them that the problem was NOT with the wheel bearing. And I told them that my experience diagnosed the problem as likely being an engine mount or drive shaft. They took the car into their shop and figured I that I was right. They repaired or replaced the drive shaft, and the shaking went away. My suspicion is that, when they finished the transmission work, which had caused the drive shaft to be disconnected, they had confused someone else's drive shaft for mine which was balanced for another vehicle. Then, a day or so later, the car began leaking oil from the rear seal, which normally is replaced whenever a transmission has been pulled for repair(s). They HAD NOT replaced that seal; so, it was damaged and leaking. In addition to this debacle, after the transmission repair, the car would barely pull off within us having the stand on and FLOOR THE ACCELERATOR, and it still just crawled. We reported this to TRUST DALE, and they pursued the situation and arranged for another AAMCO location to repair the car, who shared that they were always asked to resolve bad service from THIS location. But, before we took the car to the different shop, the original shop's owner called about my complaints. I described what had happened. He immediately said he knew why the car would barely move unless floored and asked me to bring the car back for service. And, after about a week, he returned the car repaired, except for the rear seal oil leak. Throughout all of this, we had had to recent a car, which generated nearly $700 beyond the initial rental for the initial transmission service, and we knew that that was our responsibility. However, the additional rentals the cost the $700 should've been at the cost of AAMCO, because their poor service necessitated that extra cost burden on us. They refused to covered any of that cost, nor did they offer any other form(s) of compensation for nearly month of additional repair delays. We shall NEVER take any car of ours to his AAMCO location. If I could rate them lower than one star, I'd go 3-5 levels even lower that that. And don't think there's help at the corporate office; AAMCO locations are franchisees over whom corporate has NO oversight. Be warned. Consult this AAMCO at your own peril. Milt Thomas

Bavarian Imports on Howell Mill Road in Atlanta referred me to Karma VW and Audi in Scottdale,…read morelocated just northeast of Decatur in DeKalb County. Bavarian referred me to Karma for a second opinion after Bavarian recommended a $6,000 engine replacement for my 2001.5 Volkswagen Passat 1.8T with about 303,000 miles. You can read my Yelp review of Bavarian for details on that. My service advisor at Bavarian said my engine had maybe six months before it would brick (die) and that I should consider putting that $6k instead into a new or used car. As the original owner of my car (still original engine too), I didn't want to give up on it just yet. I took my car to Karma, got that second opinion, and Karma saved my car. It's starting and running better than it has in a long time. General manager Jonathan Parker and mechanic Mike truly are VW specialists. Thank you, Jon and Mike! If you have an old VW or Audi and are looking for a good mechanic in the Atlanta area, this shop is worth the drive. It was for me. Karma is the sixth independent VW/Audi specialty garage I've taken my car to since 2009 and about 105,000 miles. Before then, I took my car to VW dealers. Jon has worked at three VW dealers and two independent garages. One thing that makes Karma different from other independent garages I've been to is Jon and Mike like to do things by the book. Other shops were/are OK with shortcuts and workarounds that aren't factory spec, so keep that in mind if you've had work done to your car that isn't to original VW/Audi design settings. I took my car to Karma (and Bavarian) to diagnose my engine occasionally misfiring upon cold starts. Karma's diagnosis was completely different than Bavarian's. Bavarian said old valve guide seals were causing oil to leak into my cylinders. Karma's diagnosis, per my invoice, was: "Found fault codes stored for secondary air injection. Found someone has misrouted vacuum hoses and blocked several off. Ran output test on secondary air pump. Failed. Found kombi valve sticking open, which allows water vapor from exhaust to build in secondary air pump, which has killed it and popped fuse." Yes, I was aware my previous two mechanics/shops had done various work to my secondary air injection system. Lately, I was OK with "deleting" or removing the secondary air injection system because I was told by at least one VW/Audi specialist that the system was for emissions only and that it didn't affect the running of the car. That was true to a certain extent as I drove my car for several years with the P0411 check engine light code for "Secondary Air Injection System Incorrect Flow Detected." What Karma did solved that problem. Mike performed the following, per invoice: wiring repair at ignition coil harness, removed bumper and replaced secondary air pump and mounts, replaced kombi valve and cracked 90-degree hose, replaced fuse for secondary air pump in ECM box, properly routed vacuum hoses and replaced all of them, and set readiness code to ensure no other engine performance issues. All of this work, parts and labor, cost about $2,500. Mike found some other stuff wrong with my car, which I authorized he and Jon to fix. Mike replaced: my leaking valve cover gasket and camshaft adjuster seals, faulty blow-off valve, and boost pressure control valve. This other work, parts and labor, cost about $1,000. My total bill was $3,477.94. As Jon put it, "Better than a new car payment." I agree. At the time of my visit, Karma's labor rate was $140 per hour. For comparison, less than two weeks prior when I was at Bavarian, their labor rate was $150 per hour. I have no idea what VW and Audi dealer rates are like these days. The bottom of my invoice says all of Karma's work comes with a 12-month, 12,000-mile warranty, which is the same as any VW dealer. One thing I really liked about my experience with Karma was the after-hours drop-off and pick-up. I was able to drop off and pick up my car when it was convenient for me. I didn't have to take off work or wake up really early or anything like that. I actually never once visited this shop when they were open. All communications I had with Jon were via Yelp messaging (initially, to set up my appointment), email (to get an estimate in writing/PDF), and phone calls. I paid over the phone too. Convenient. I will say, over the phone, Jon talked really fast for me and sometimes, it was hard to hear/understand him, so it was hard for me to process all of the information he was telling me. We think at different speeds and I'm slower. Also, I'm not a VW expert like him. In general, I try to understand all of the issues and work done to my car. Just from our phone conversations, I could tell Jon was very busy taking other calls and seeing other customers come into the shop. I could hear all the activity and he had to ask me to hold several times, which I didn't mind. Based on this experience, I plan to take my Passat to Karma for service for the foreseeable future.

Had a 2009 Audi, by the time I found this place it was already in engine failure for the 3rd time…read more They did what the could, it was time to be grateful for the memories and let it cross the bridge to "we buy cars"! Please learn from my lesson. If you have an Audi or VW, please tow to this shop before doing anything. I only wish I would have known. RIP cute money drain.

I actually took my car here because they did such a good job on fixing my husband transmission…read more very pricey but did a good job over all. They are really good with transmission but nothing else. They had me spending unnecessary money that I did not have to spend. Mr. Carl doesn't know anything else about car except but transmission.I took my car here for cv axle and I have taken it back several times since then. I just took it back a couple of weeks ago and I don't think they did anything but a wheel alignment. The car still Squeals like a pig when I stop on the brake at 17 miles or less. My car shakes when I get to a high speed.I didn't even thing they recommended and I was out a lot of money but the issue all along was the job that they did on my car. Carl told me and my husband that they didn't have an issue replacing the cv axle but that was a lie. He couldn't have driven the car when I left it there because when I pick up the car and as soon as I drove it i heard the noise would. I didn't go back because I keep being lied to.They need to stick to transmission only.I paid almost $700 dollar to get this issue fixed and it still and issue!!!The last two time I went I can tell that at Carl had a bad attitude!!!

I had my 2002 Camry in the shop for a brake job and was told the transmission was in trouble. I was…read moretold about American Transmissions, and they gave me the bad news that my planetary gears were all broken. I needed an entire rebuild. The estimate was pretty reasonable. The issue came when the source of the problem was the computer chip- the dealership didn't agree that this was the problem. The owner of the shop ended up taking it over himself (as I work far away) and doing a lot of research to show that this was in fact an issue. Eventually they did get a new chip in the car, and the transmission working again. The customer service was amazing. They didn't even charge me labor for the chip and gave it to me at cost because of the delay. Highly recommended.

These guys were great! Easy, fast, quality service! Seamless transaction! Great Price for my…read moreMercedes.

Top tier! Munich West takes car of my vehicle like it was one of their personal possessions. I…read moreappreciate the flexibility of the employees and advice of care for my Audi.

Tyler, Randy, Sammy and everyone at this shop are top notch. I've been bringing my cars to Avondale…read moresince 1990 or so! This is a family owned business. They are Honda specialists, but they work on all makes and models. We also take our Ford Ranger to Tyler. I have 100% confidence that my car is in good hands at Avondale Independent.

Tyler, Randy, and Samy were excellent to work with during my recent auto service. Helpful,…read morefriendly, and completed the work needed in the time expected and for a great price. Highly recommend this family-owned business.

I've taken my vehicle in for the same repair FIVE times, and the issue was never corrected!…read more Luckily, I had insurance to assist me with the cost, but I still had to come out of my pocket for each visit. The repair for the "check engine light" would clear for approximately 2 weeks and reappear each time. THEY NEVER CORRECTED THE PROBLEM. The owner would give one repair cost over the phone to my husband and charge me a different repair price on the premises...He claimed that the computer was at fault! As if that wasn't enough, they lost the engine cover to my car without making an effort to correct. Refuse to return a $15 overcharge and want us to deduct it from our next charge when we bring the car back to be repaired! This business was initially dependable about 18 months ago, but given the recent circumstances, I would advise you to choose a different car repair shop. This place is more about money than it is about quality service. It's like playing Russian Roulette...Just don't trust them!

I'm not sure how my original post got edited without me me. So, repeating my story…read more This company did not properly put my wheels back on! I was on the highway 300 miles away when my tire almost fell off my car with my two and four year old inside. They were the last people to touch the car before a road trip. I even came back and asked them to check out some noises and lack of power. Turns out, I was leaking transmission fluid. When I brought this up to them, They apologized and then went on to question who might have been have unsuccessfully trying to steal my wheel or sabotage my life. Disregarding responsibility for a thourogh job and safety. Offensive lack of ownership. I bring this up because I cringe every time I pass either shop.