I've taken my vehicle in for the same repair FIVE times, and the issue was never corrected!…read more Luckily, I had insurance to assist me with the cost, but I still had to come out of my pocket for each visit. The repair for the "check engine light" would clear for approximately 2 weeks and reappear each time. THEY NEVER CORRECTED THE PROBLEM. The owner would give one repair cost over the phone to my husband and charge me a different repair price on the premises...He claimed that the computer was at fault! As if that wasn't enough, they lost the engine cover to my car without making an effort to correct. Refuse to return a $15 overcharge and want us to deduct it from our next charge when we bring the car back to be repaired! This business was initially dependable about 18 months ago, but given the recent circumstances, I would advise you to choose a different car repair shop. This place is more about money than it is about quality service. It's like playing Russian Roulette...Just don't trust them!

I'm not sure how my original post got edited without me me. So, repeating my story…read more This company did not properly put my wheels back on! I was on the highway 300 miles away when my tire almost fell off my car with my two and four year old inside. They were the last people to touch the car before a road trip. I even came back and asked them to check out some noises and lack of power. Turns out, I was leaking transmission fluid. When I brought this up to them, They apologized and then went on to question who might have been have unsuccessfully trying to steal my wheel or sabotage my life. Disregarding responsibility for a thourogh job and safety. Offensive lack of ownership. I bring this up because I cringe every time I pass either shop.

I was searching around for an auto body repair shop when I stumbled across this company. The…read morecustomer service was very great and welcoming. The employees and everyone have 5+ years of knowledge in the car business which made me feel at ease with trusting them to work on my car. They are affordable. They cared about the actually state my car was in. The minor work I needed was able to be done in the same day with parts freshly ordered directly from the source. They are a company that I would highly recommend

Marvin and Thomas helped get me back on the road. After having to be towed in unexpectedly, I was…read moreassured by the vast experience and knowledge at Auto Tech. My problem was diagnosed and resolved completely and quickly, with options to repair being disclosed in detail with each's pros/cons.

I took my 2018 Subaru to Eurofed in Decatur after hearing a noise from my wheelbase. The staff was…read morepolite, attentive and professional. They kept in close contact with me and let me know exactly what was the issue. Never had a place send me pictures of the problem area and an actual video of the repair. They completed the repair in a very timely manner and the cost was very reasonable. If I could give them 6 stars I would. Definitely refer my friends and colleagues.

I brought my 1998 BMW M3 to Eurofed to address a fork issue caused by a failed pivot pin. I had…read morealready replaced the master and slave cylinders, and all I needed was for the transmission to be removed, the pivot pin replaced, and transmission reinstalled. Instead of quoting labor for the actual work needed, I was given a $2,649 quote based on a template for a full clutch replacement, which includes parts I never authorized or needed like clutch disc, flywheel, pressure plate, etc. When I pointed out that I wasn't replacing any of those components, I was still told I'd have to pay 10.5+ hours of labor as if I was. The service advisor, Henry, refused to quote me based on the actual job. He acknowledged that I wasn't replacing the clutch, but still insisted on charging me full clutch replacement labor. I was also charged $240 for a diagnostic that involved assessing the transmission removed. Still then quoted nearly $3,000 just to reinstall it with a $9 pivot pin. When I asked for a breakdown based on the real work, I was told no. They would not adjust the quote, even though factory labor time for E36 trans R&R is around 5.5-6.5 hours. I walked away because I will not pay for parts and labor that aren't being performed. This experience with Henry, the service advisor, was disrespectful, misleading, and unprofessional. If you know anything about your car, beware as he expects you not to.

Typical overpriced scammy experience where they'll suggest 17 additional things on top of the oil…read morechange. At some point, Ian gave me the new cost (12x to the original cost) for a variety of things. I'm an immigrant with English as my serving language. I didn't understand 13 and change meant 1300. I tried to clarify asking, how much is it going to be? He said, "the price I quoted earlier", which in my mind was 160. I would request the staff to quote the figures clearly more than once in words that non native speakers can understand. It feels like they took advantage of me. Feels very icky. And this took almost 4 hours. If you bring the car for a small thing like an oil change, be on the watch for a long process of expensively unnecessary things to be done to your car. Management: before you refute my review and make the point that I agreed to all the services and the new cost, please read the review again. I'm taking responsibility of not double checking the prices with you and probing further on the "the price I just gave you earlier" when you're throwing 17 technical teens at me. BE EXTRA TRANSPARENT when your changes are over 10x an original price. When I was raising my concern after seeing the big bill. Instead of trying to understand but point, this tall gentleman came out to support his staff in an intimidating manner. No empathy for the first time customer. And this was my first experience with them. So disappointed right now. This is going to mess with my this months finances.

Took my 19 year old Accord in for major service. TLS did complete and thorough diagnostics . they…read moreexplained what required work now and what would require attention in the near and long future. as a result my car is running like a brand new car again. this outfit is expert, polite, and completely trustworthy. it was a pleasure doing business with them. I am now a loyal customer.

These guys are so honest and knowledgeable! My gas cap failed emission inspection and then a code…read morewas produced (my check engine light was on). I bought a new gas cap and headed over to Keener's. Steve installed my gas cap, reset the code thingie and told me how far to drive and how fast and the light should reset if that was all it was. THAT WAS IT! Steve didn't charge me for his time. INCREDIBLE SERVICE ON TOP OF JUST BEING A HELL OF A NICE GUY!!!

Honest mechanics! Dropped off my 2003 Honda CRV today after hearing a screeching sound whenever my…read morecar was in idle. I called right when they opened and they were able to take me in right away! I received a phone call a little over and hour later from the mechanic informing me that I had an issue with my belt. The mechanic said the belt was structurally intact and looked new but was responsible for the sound. He said he sprayed it with WD 40 which eliminated the sound but informed me it would come back eventually. He told me I could replace the belt to eliminate the sound permanently or I could pass on replacing the belt as it was still functioning properly and brand new. Definitely a mechanic I will be back to visit as I know they are not trying to stick me with random charges for parts I don't need.

Tye Peachtree location took advantage of me as a woman and didn't repair my truck and I had the…read moresame coolant leak.

I brought my car to get serviced and Mr. Clark was very knowledgeable and helpful. He made my…read moreexperience and excellent one. I will be back to keep my car running at tip top shape. My mechanic was amazing as well. I don't know his name unfortunately.

I'm not a mechanic nor am I certified in any way or form, but I am mechanically inclined…read more Regardless, I make sure I'm upfront with any shop I bring my vehicle to and I've learned to not expect that in return because of all the issues I've had in the past with other shops. I assure you honesty will you take you far and this shop goes above and beyond. It actually warms my heart to be in the store even waiting and hearing them deal with customers. Because, it shows me everyone is being treated the same way. I've only been to this store once and for my very first time being a customer it is very- very difficult to find a shop that is honest with its customers through and through. The customer service alone is 5* I've only brought my vehicle here once and as long as I haven't repeatedly came back to this shop for multiple issues for the exact same thing due to negligence I can assure you I'll be editing my review. I have an older car 2002 Honda and I can assure you I'll be bringing my vehicle here from now on.

I brought my BMW in for a full inspection and service. 2018 SUV model that I can't tell you the…read morename of. I'm impressed with the professional inspection report link that came via sms text. Gave me a great rundown and something concrete to use during my conversation with them. The associate (Phillip, manager or partner?) on the phone answered all my questions and I am pretty sure I didn't pay the girl tax. The prices are fair and there is clear communication. My car looks and feels great. Now I need to get it detailed. Highly recommend!

I've been bringing my 2019 Volvo XC60 to Volmaz for service instead of the dealership, and I…read morecouldn't be happier with my decision. Most recently, I called about an issue with my AC not working, and they had me drop off my car for an evaluation. From the start, Kim at the front desk was incredibly kind and communicative, keeping me updated throughout the process. After diagnosing the issue, a technician from the service team gave me a call and thoroughly explained what was wrong. I really appreciated their honesty--they didn't try to oversell or make false promises, but they were confident in their assessment and solution. This level of transparency and expertise is exactly why I'll continue to trust Volmaz with all of my car's maintenance and repairs. Highly recommend!

Called to get an estimate for a service for my Mercedes! I have dealt with Joe in the past who has…read morebeen very responsive ! The first call I made asking for Joe the gal answering the phone abruptly said Joe wasn't available and I had not been there in years!! What difference does that make! Left my contact information for Joe to call me! Never heard back! Called three days later and the gal said Joe wasn't available busy in the shop and he would return my call! Has been over two weeks now and no call from Joe! Do yourself a favor and avoid Volmaz for any auto repairs especially if you're trying to get in touch with anyone besides the rude gal answering the phone!!