It's always clean in here and I've never had any issues with the groceries here. The fish is especially good here. I've had the fried chicken at the deli and it's too salty for me and the lady at the deli counter seems to always be in a rush. It was hard to flag her down and she was short with me when I didn't have my order ready. Checking out is easy at self check out but when there is an issue there's one person working and if they're tied up you'll be stuck at your register waiting. When I go in the mornings they usually don't have too many registers open. As long as you have simple transactions with no coupons or clearance sale items checking out is easy. read more

Vons - View from the entrance - Grocery Near Me - West Covina, California

The inventory levels are inconsistent, the premises are undersized, and there is a persistent shortage of checkout personnel. The deli department, however, consistently performs exceptionally well. Opportunities exist to improve glove-changing frequency and enhance customer service within the deli, although the quality of the products somewhat compensates for that... read more

Came in today to grocery shop for my elderly Dad. He's 90 yrs old, old school cash only and doesnt know how to do self check out so needs assistance. We went to check out and there was at least 12 people backed up in self check out, not one single person working the cashier areas. Ridiculous! read more

Shout out to Lindsay who works in the floral dept. She is absolutely the sweetest and so conscientious!!!!! Went in the find a few plants as gifts for friends. She made them look amazing and added some nice touches she thought would make them prettier. My friends were thrilled. I watched her help other clients with the same professionalism and cheerful manner she used with me. Thank you Lindsey! Ask for her if you ever need anything from the floral dept! read more

This is my local grocery store. It's so convenient and easy. I'm in and out within 10 mins if I stick by my grocery list. The fruits (especially raspberries, blueberries, strawberries) is a hit or a miss, but I feel like that's all the grocery stores. I love that they have a self checkout now and it's usually short. The workers are nice and provides great customer service. Just a normal grocery store with a decent amount of variety. Wished it was bigger but it'll do. read more

I guess it's my fault for not checking for expiration dates but I'm tied of spending $$ on meat that seems bad as soon as I bring it home and other grocery items. The most recent is the parm/romano cheese that has a march, 2026 expiration date and looks like it actually expired a year ago. I also think this place is goes too far with self checkout. Sometimes there are no registers at all open, forcing self checkout. It this is the case, I want a discount since I'm doing their job scanning and bagging my own stuff. This place sucks.... read more

One of my favorite grocery stores I always love how fresh the produce is. The seafood and meats are always fresh. There's always sales and available online coupons the staff is extremely help you and always assist you in taking your items outside. I love coming here. The ambience is great. Customer service is great. read more

Vons the place Togo on Fridays I go for the Lobster tails $5.00 each heck yeah I'm there, if their not in the Freezer I ask the meat department and less then 4 minutes the staff comes out with more...love the staff their all very friendly I give them ***** read more

I'm a little disappointed. I came here hoping they would have the Arizona Ice Tea 12 pack (The Alcohol One) that came out awhile back. To my surprise, nowhere to be found. I ended up getting these instead. I'm not sure why they don't carry it. They should change that soon. Whoever is responsible for stocking drinks should take note. They have regular Arizona Ice Teas (individually sold) but no 12 packs of the alcohol ones??? read more

Vons - Grocery Near Me - West Covina, California

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I decided to go to Vons with my boyfriend at 9:30 on Saturday night. Tell me why the security guard MANED me up at front of the door when I asked him where the baskets were??? I wanted to buy ingredients for spaghetti so I had some things in my hand. But the guy didn't even answer my question, basically ignoring me. When I found and grabbed a basket I saw him watching me around the store AND while I checking out. When I exited the store, he was bitching to the lady behind me. So my conclusion was that he could speak English but just chose not to answer me. read more

Bakery experience was amazing along with the ladies making sandwiches, they were all helpful and the cake custom we ordered was fresh and amazing we ordered the SpongeBob chocolate cake with strawberries and bananas filling . read more

Vons - Grocery Near Me - West Covina, California

This is not about the specific store. It is where I shop frequently. This is about the customer service. I placed an online order on 10/30 for 12 12 paks of soda clipping the deal offered buy 2 get 2 free. Somehow at checkout I was charged $134.78.. when I realized my price wasn't being adjusted, I called customer service on 11/2 877-723-3929. Spoke to a rep, explained the situation. She said she has to send to manager for approval. She gave reference # of 21800794. She asked i wait 5 business days to get the refund. Nothing appeared. I called same # again on 11/14 spoke to Michael who told me there was no motes regarding my conversation on 11/2. I explained everything to him again and was told he had the authority to grant the refund, it just needed a manager to sign off. He gave me a new reference # 22045342. Still no results. I called for the 3rd time and spoke to a gal who had no idea what she was doing. Its been a month and they still have my $54.28 ... I hope there's someone out there with deep pockets that this has happened to so we can all file a lawsuit against them. This happened to them before so you'd think they'd learn. Apparently not. read more

i love vons... it's usually quite empty here but last night was a bit more busy. it's in a great location and the staff are helpful. this vons feels a bit smaller than a few ive been to and ive noticed the selection can be a little smaller but otherwise i can get most things here. i'm always amazed by my total because it'll always be much less than i expected. the fresh made food is so yummy and delicious... the staff are always ready to answer any questions and assist however they can. it's really one of the first grocery stores i'll go to in the area, since the stater bros around are always so packed, and don't even think about going to sprouts! the best around, always least amount of people with good selection. very fresh produce and essentials. love getting the freshest bread and pastries here! read more

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Phenomenal service here. There's always a variety of selections in each department that you go to. Their deli has a variety ready-to-eat's. Ranging from premade sandwiches to sushi. Lots selections and options to choose from. It is never too busy at this location with parking lot as you can always find parking here read more

This is a good location to go to dare's not ever a lot of people around so it's very nice to walk around and I have like so. Many people be around but I don't really like to go like with like. It's the afternoon there's usually a lot of parking so you don't have to worry about that. There's a lot of variety on produce which I love the prices are very reasonable. There's plenty of stuff so you never have to worry about having like. Just two registers open for the entire store like other places cough cough walmart cough cough... read more

Vons - the produce section of a grocery store - Grocery Near Me - West Covina, California

Never put ad specials out. Customer service is bad. They will tell you something is out of stock in the front while supplier is refilling a pallet. Might as well go to food4less if that's the attitude. read more

I love coming to this market since I'm in West Covina. The workers are friendly and the great deals are what keeps me coming back. Make sure you bring your Vons club to get great deals! read more

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You know... the security didn't have to push me on Christmas day. Could of just simply just said "we were closed". I just assumed you guys were opened when you let a lady in front of me inside. Merry Christmas to you too vons read more

One of the best places to get flowers. Small area but they have some fresh flowers with good prices. The service is good and friendly. They try their best to move the lines along with the limited amount of workers. I like that the store is nice and cold. The produce, meat and dairy area is clean and organized. Not a fan of the bakery or the donuts but to me it's not something that is a deal breaker. The Friday deals are good. Clean area and the front of the store is also clean. It is nice that there's carts in front of the store and you don't need a quarter for them. It is located on a busy street and next to a CVS a with plenty of parking. This location is across the street from a gas station and the West Covina DMV. read more

Vons - Tulips $9.99 best place for flowers - Grocery Near Me - West Covina, California

Nice and clean establishment, I'm only giving them 4 stars because other Vons locations have more of variety and availability on certain items. (Like the Vons on Grand in Covina) read more

Lately they never seem to have what I need. And the service deli workers act like they could care less! Disappointed visit today

Best Vons in West Covina. I used to shop at this location alot when i lived in Baldwin Park. We were in the area recently visiting folks, and i stopped inside to get some stuff for a birthday party. They sell good birthday cakes. You can also call in and have one specially made. Nice size store. Not too big. Seem they have hired new people. Lines were always long here with short employees. Always a pleasure to visit. read more

This is your average grocery store with your basic necessities. The meat and seafood is a limited selection but it seems to be typical of Vons. The store brand Signature Select bread is pretty good and on par with Oroweat in my opinion. My family's's favorite flavor is the Nut & Grain in the purple packaging. The freshly baked cookies I recently discovered are excellent. I like crispy cookies and they are the perfect texture when fresh, must try the Brownie cookies. The chocolate chip are just as good if you want something less decadent. For some reason, the deli section's fresh fried and baked chicken display case with the potato wedges was cleared and empty the last two times I went. Maybe someone broke the window because there was no barrier for the empty case. They do still sell it but make sure you ask. I've had an issue where they will tell me that the chicken would be ready in 30 minutes, it was 12pm, around lunchtime so I shopped around and came back 20 minutes, asked again, and was told it was 30 minutes. I pointed out that the previous associate told me 30 minutes, 20 minutes prior. She explained that they just washed So this time, I waited in the deli section for yet another 30-40 minutes. By this time, there were 5-6 other people behind me also waiting for the fried chicken. They bagged the chicken in the back and said there was a limit of one per customer since only one oven was functioning. Some suggestions for management to improve service: Display a timer to show when chicken will be ready so customers don't need to constantly ask how long when it's ready. I think we'd all also appreciate more accurate times for the chicken, especially because no one in their right mind would be willing to wait a whole hour for fried chicken. Maybe we need to call in ahead of time to reserve chicken like a catering ordering. read more

I usually come here to shop for food because it's near me but the last visit I made, I bought two big things of ribs, over $40 each. Opened it the next day to make for a party & the meat smelled so bad. It was a week away from the expiration. Wasted over $80 read more

I love my Vons supermarket & have been shopping here for years. It is clean, & carts are sanitized. Employees, cashiers, managers are friendly and helpful, respectful and wearing masks. I love their great deli area, I love their salads, ready to heat large variety of soups, hot roasted whole chicken, chicken pieces grilled, barbecue & fried. I also appreciate the wonderful fresh flowers by the dozen, well stocked liquor dept, fresh vegestables dept & really appreciate the chopped ready to cook vegestables, ready to eat salads and the fresh meat dept is great & enjoy their baby back ribs. Thank you Vons for your service to our community. read more

I had a horrible experience with their delivery service. Everyone - from the agents on the app to supervisors in the store gave me the run around. My order went from being hours late to just cancelled without my knowledge. When I finally spoke with the supervisor they said there was an issue with getting into the coded gate of my apartment building - even though I listed the code under the instructions. I have never had this issue with Instacart, DoorDash, Amazon, or Shipt. I am still without groceries as have difficulty leaving the house while I work from home and care for a 6 month old. I was hoping to use this service to make things easier but it has been a big hassle. I also have to wait 5-7 business days for the refund I never requested to come back to my account. read more

This store is located right on Vincent and they are Cameron. So it's pretty convenient for me. Close to the mall and freeway. I felt like writing this review because of my experience today. I had bought some ground beef and didn't know that there was a small hole on plastic wrap so the meat went bad. I went in to get it exchanged and a girl and Daniel was able to help me right away even though there was a long line. I felt a little bad that I was holding up the line when the girl that helped was running up the stairs to get the override card. The people in line were very sweet and weren't in a rush. So overall experience for the store is that the staff are very helpful. The prices at the store are a bit more higher in the compared to the other grocery stores, but it could be justified with their level of service commitment. read more

I like this place because it's near the house and they have some good deals here and there the only thing i would say suck is that my wife goes shopping there sometimes and the produce she gets there goes bad the next day and sometimes there's fruit flies there but it is what it is hopefully they can fix it cus I like shopping here and hopefully they can improve the beer selection to read more

Great market, amazing selection, high quality produce! Im definitely making this my go to market from now on! :))

I'm a regular here at this vons and I have had multiple bad experiences with the supervisor (she usually wears a mask). I don't remember her name but there's been multiple occasions where she ignored me if I had a question. She is very unhelpful and does not have a welcoming personality. read more

Vons use to practice keeping fresh cleaned carts available now it's empty and you have to grab a dirty handled cart and clean your own. read more

Vons - Vons used to practice keeping carts stocked up and clean, now it looks like it's up to you to grab a dirty cart then clean it yourself. - Grocery Near Me - West Covina, California

I wish I had read the reviews before ordering a cake here. I ordered a Bell cake for my daughter's birthday. I ordered a marbled cake with strawberries.(my daughter's choice) Instead got a yellow cake and chocolate cake. Not what expected. It was dry and didn't taste freshly made. The writing on the cake look like it had been rewritten and wiped off a few times. I will not order a cake from here again. read more

Vons - Yellow cake with chocolate cake. Not marbled. - Grocery Near Me - West Covina, California

Last Friday I went in to pick up my online order for fried chicken. The Deli manager Veronica was so rude and unprofessional. The deep fryer broke which I completely understand and Ismael did call me an hour before my pick up time to offer me baked chicken and a discount ( he was very polite and helpful). I asked Veronica I just wanted to make sure that the discount would be applied and she replied " You got your chicken and it's not my fault the fryer broke" I was in disbelief I replied and it's not my fault either and she said go talk to the other manager at check out. And she walked away! I spoke to the other manager and explained yes there was miscommunication and the message was not told to Veronica about the discount. She has no customer service and totally rude. She should not be a deli manager. read more

Worker not very friendly to help out and ads on newspaper never be found in store parking space are tide homeless around I want give no stars if I can read more

Not a big fan of VONS, but this was the next closest grocery store from where I was. I particularly don't go to VONS because their prices are a bit higher than most grocery stores. The store is clean and well kept. I do go here for some higher end items that I know I will find here. Funny thing though...I was here to buy a can of Land O Lakes whip cream, which is a pretty expensive product, so I figured it would be here. Nope, it wasn't! I actually ended up buying it at Albertsons. Who would have thought. Anyways, it's a bit dark in the store. That's not a good thing for me. I don't like shopping in dark places. I know they probably are trying to conserve on the energy, especially it being the afternoon, but low light doesn't make my shopping experience better, actually worse. Weird, but that's me. Parking is convenient. Not overly crowded. read more

Vons - Grocery Near Me - West Covina, California

Everytime I visit this location I have a good experience. I had an especially great visit on Monday the 10th Teresa the cashier made my day she lifted my spirits with her wonderful personality and attitude. Thank you for employing her. read more

I come here often as it's open somewhat late and close to my gym. It has most items I need and I've never had any issues looking for basic goods. I could be picky and say they don't carry certain brands or flavors, but for a grocery store it's quite all right, hence the 3 stars. read more

I bought flowers, and Briana was very helpful and did such an amazing job. If anyone is looking to buy flowers in this area, please stop buy Vons in West Covina and ask for her. read more

This is probably one of the most friendly vons I've ever been to. Selections of organic produces, and friendly staffs including the cashier, always feel welcoming. I've been coming to the location for 5+ years and are still loving it read more

Vons app was a big disappointment. I have been shopping at the store in West Covina for years, now that I have trouble getting around due to cancer and wanted food delivery I can't get any help from them, all I got was a trump thoughts and prayers. Sad the service and employee's are great. read more