It's a shame that you have grown men doing a beer run in front of everyone. I can imagine their life and morals. Get a job! read more

Store is clean and products are great quality. Employees are very helpful and really friendly! Cashier by the name of Danae was really sweet and bagged all my stuff up, I lost my vons card which wasn't registered and she gladly gave me another one and showed me how I can register my number. read more

I'm a very loyal Vons customer--I live a couple blocks away from a popular Vons in the South Bay and am there 3-4 times a week. I stopped into this Vons today since I was in Torrance with an hour to spare before picking up my son. I was doing a "big shop" and had already used my Just4U app -- I was organized. First of all, it's like a sprawling suburb inside. If I thought my regular neighborhood Vons was large, this place dwarfs it. The employees were all very kind and helpful but by the time I left with my $150 worth of groceries, I was feeling extremely resentful for two reasons: 1) The layout is rude--we all know that supermarkets turn us into maze walkers, but the distance you have to travel to get from produce to the deli/bakery is like a football field away. If it were my nearest Vons, I'd boycott. 2) My checker was super chatty, which can be a bit annoying. Her sense of urgency was a 1--sweet but c'mon there's a line growing and you have no courtesy clerk helping you. Oh yes, where are the courtesy clerks? My Vons is well stocked with them, and it seemed like this Vons had 1. After bagging my XL grocery order and listening to the chatty checker asking me what I'm going to make with my Penne Pasta, I think I'll stay away from the Torrance Crossroads Vons forever. I see other Yelps stating similar critiques. Makes me thankful for the staffing at my Vons. read more

Went there tonight 10/18/2021 around 9pm to get some stuff including milk. They only have 1 stock of the milk that I wanted and its all the way UP and all the way at the BACK of the fridge. So I looked for someone who works there and I saw this woman. Shouldve gotten her name but shes so rude. She has black hair, brown skin and probably 5'4. She's talking to another customer so I just PATIENTLY stand beside her. She looked at me and I looked at her. So she knows Im waiting for her. She then went to another aisle with another customer and I followed her. She did the same thing. Looked at me and ignored me. I am so pissed that I just walked away. I then went to the front to see if there are any other workers out there to help me. But then I saw this rude woman now sitting at the self check out with her phone. We made an eye contact and she looked back on her phone. I then saw this cashier; she looks so young. Shes short and skinny with long hair and shes so sweet. Shes really friendly and helped me grabbed the milk. I shouldve asked her name so I could put it up here and also that rude womans name. Btw, after I got my milk I went to self check, to where shes at. And she told the other customer "Thank you. Have a good night" but not to me. So I left and said "Thank you for your help. I really appreciate you!" to the young cashier. If that rude girl is one of the supervisors I pity this store. read more

Can't go wrong w/ soup and a sandwich. If you want a snack then bamm and with the club card boom extra discount on certain things. I like the jambalaya soup. Oh and self check out once you do it once its easy and always fast. read more

This is the second time that we have had to deal with a very rude Cashier named Tamanika at Vons in Crossroad plaza. We tried to explain to her that on the Vons App we had reward items but she said no you don't or it would of taken it off the bill. Either way she didn't have to be so rude. I wish I was a mystery shopper so I could report her to the corporate office. Worst customer service award goes to Tamanika at Vons Crossroads plaza. I am not shopping there anymore!!! read more

Your average neighborhood super market, for your everyday grocery needs, like milk, veggies, fruits, meats, cereals, etc. etc. But if it is spices or ethnic specific items you need... Vons has a pretty good spice section (expensive though), and international goodies. But...I have a tip to save you $$$. Case in point: If it is Asian spices you need, I suggest that you go to Asian markets and get them cheaper and with more quantity. For example, I needed a few Indian spices for my curry, I went to both Vons and Indian Spice Land (on Crenshaw near Lomita) and compared prices, dude, Indian Spice Land was much much much cheaper. So, the trick is buy your "normal" stuff at Vons and go to your ethnic markets for your spices. I got my Indian spice needs at Indian Spice Land. Sincerely, Eric read more

I've been coming to this store for a few years as my "backup" grocery store. The bakery is nice and it's a fine store with some amazing employees. Overall I'm satisfied but expiration dates on perishable products need to be checked - picked up some packaged deli meat that expired over a month ago. It didn't look or smell bad - likely bc of preservatives - but it didn't look right either. Was horrified to see exp date of early April 2021 when it's now May 7 2021. Make sure you check dates! read more

Every time I come here they never have potato wedges! I wasted my time driving over here and they didn't have any. Last time I came here the guy went to the back and had us waiting a long time to see if there was some in the warehouse to make for us and they didn't have anything. Waste of time read more

I go to Vons all the time and I want to give a shout out to Joshua (I didn't get his last name). He always does such a great job at bagging my items! GO JOSH! read more

I usually prefer to shop at Ralph's but the Ralph's around here are too small and Vons is really close to my house. I think that overall the selection of produce and other products could be better. I also feel like prices are high. I love that there is a Starbucks in the store. However, whoever ordered the grocery carts must not have kids. The drink holders are in the area of the cart where babies/toddlers sit. So if I try to place my Starbucks in the cup holder, my toddler ends up throwing the drink across the store. I know it seems like a minor issue but when I shop here at least once a week and I want Starbucks, it can drive me crazy. It's hard to navigate pushing the shopping cart with one hand while trying to hold my drink in the other. I've seen carts with the drink holders hooked to the basket part which would work out much better! Another quirk is that the floors slant. If you let go of the cart in certain areas, it'll slide away from you. This isn't a big deal, just something that always makes me laugh. This Vons does have a pretty good health food/gluten free section. Also the lines are usually pretty short. The store is clean and I've had some really helpful employees, as well as a few who aren't as helpful. There is a really nice man who is usually stocking produce. I'll try to get his name next time I see him, he is always very helpful and kind. I sometimes find the meat guys to be unprofessional read more

"Supervisor"was very rude and unprofessional. For some reason he valued another customer's time more than my own when he was already in the middle of ringing me up. I had to stop there & wait for him to solve another customer's problem with half my stuff bagged and waiting to pay, even though there were other employees available to help nearby. He also charged me for bags when I specifically asked him for no bags. Very disappointed. read more

The not so friendly neighborhood store. I was a regular once a week customer, but no more. Today was my last time. For the last 3 weeks I have only experience rudeness from cashiers and management. God forbid if you ask for a stock check. In one incident I was shopping for yogurt and every single one on the shelf was expired when I mentioned it to the stock person he just shrugged his shoulder and went on about his day.Today was the last straw when cashier Jasmin questioned my just 4u discount , she had me return the items instead of trying to help me figure out. Talk to supervisor Josh and was not concerned about the incident so I returned all the groceries I had purchased that day.Right after went to Ralph's where everyone seemed much happier and eager to assist. read more

This pharmacy is a NIGHTMARE! I have only NEGATIVE and UNPLEASANT experiences, but I kept using this pharmacy for Just4U. There have been always discrepancies with the pharmacists but after contacting Vons customer center and confirmed that the pharmacists were wrong, I went back to redeem my Just4U coupon. They still argued but at the end they agreed to issue a gift card. The pharmacy technician, Mimi, issued the card after making me wait so long but when I finally received, I didn't see the face value on the receipt. Mimi said, "it's right there. It's on the other side" but nowhere showed the value. I asked her to show me exactly where I should see it, but her reply was, "We activates all at once and keep them in a drawer, but it's been activated" and then she rudely told me, "I have another customers" and brushed me away. The next day I went to nearby Vons and tried to use the card. Well, I found out that the card doesn't have any value on it. Mimi gave me an "empty" gift card. What a FRAUD!! I called customer service again and this time the rep requested the Regional manager, Teresa, to contact me but it's been almost a week and no words from her either. read more

Vons, this location is ok. This location used to be Smith's. The supermarket that was a one stop location that had a video rental store and fast food and more. It still has the fast food, bank, cleaners, beauty salon, and such without the video rental (RIP VHS). Where back in the day me and my bud would talk about Smith's and Meyers (back east) where it seemed cool that these supermarkets had barbershops and such. This location used to be a lot brighter inside (if I remember correctly) before the remodel and now it is dim inside. That is my only gripe that it seems dim inside. But not as dim as the haunted house at Disneyland. This place doesn't leave anything out. So you can find anything that you need to cook or whatnot. There is also a self check out and your typical regular checkout stand with candy, soda, and tabloids as they try to get your attention and spend even more money. The employees are nice too. read more

This Vons near the Home Depot is spacious and beautifully laid out! It's clean and well organized! It has so much to offer including a Panda Express, Starbucks and postal annex - definitely one stop shopping! As amazed as we were by the surroundings, it was PEDRO at the deli counter who impressed me most! He was so personable and easy to talk to! I appreciate how he greeted me while assisting another guest assuring he would help me shortly. He was thorough in properly packaging the deli products, he sought my approval on thickness and every time PEDRO weighed the sliced meats, he got it right the first time! PEDRO has excellent customer service skills and he takes his job seriously - doing the best job he possibly can! Great job hiring great people! read more

Very clean and upscale. The location is incredibly convenient (I can get tools from Home Depot, then grab some essintials for the kitchen). I'm not a huge fan of Panda Express and I only buy Starbucks coffee beans, so I wouldn't know about all the extra stores they have packed into it. Frankly, they worry me. On the other hand, the flower arrangement selection is always lovely to browse before grabbing a cart. Their soups WERE great, until they started stocking all of the gross and/or cheese heavy flavors. The potato and bacon soup was disgusting, as was the creamy cheese and broccoli, and the potato and leek soup (how do you screw that up, honestly). The Asian chicken noodle soup was refreshingly spicy and nice, but they've either discontinued that flavor or just stopped stocking it. I'd recommend the Minestrone. Also, don't expect any fresh bread on sundays. The addition of organic foods and a large nut and grain selection is what makes me come back. The couscous I bought was amazing. read more

My local Vons is always clean, spacious, and big. Good deals, especially if you have the U club app. Extra savings are added on there and most people have no idea. Open til 1 is a bonus. This is fully loaded, Starbucks, Postal Annex, Panda Express, Wells Fargo (open on sundays), hair salon, buy gold and diamond, and $5 Friday specials. Love my Vons! read more

this is a great place to shop. they just finished a remodel and the place is nice. they offer a $tarbucks inside, panda, some other drink shop. Best of all a Wells Fargo bank. We love the new deli ( great chicken salad ) bakery, and meat section is great. I have not used, but they also have a pharmacy, public rest room, and a cool area that has organic items. My fav is the fresh peanut butter section, that has many different kinds of nuts you can make butter from. A good wine section as well as beer and hard liquor section. A good fish section that i have not used, yet. Big parking lot and right next to this vons is a Claim Jumper, Home Depot, In n Out burger, and lots of other small food and shops right in the same lot. Lots of checkers and even a self check out area. great place to shop.The staff here have always been great, helpful and nice.. if you are close by try it,,,, read more

Nice overall offerings : flowers, seasonal products, and quality, organic fruits and vegetables that can be cheaper than regular fruits and veggies. But there is a continual flow of solicitors out front that can be off putting. :( Haven't seen this at other close locations. read more

Went to get my butterball turkey on Sunday and the cashier asked if I had the Vons or for U app so I can get the turkey discount they were offering. She removed it from the transaction and asked me to go to customer service to be rung up since I was downloading the app. Once downloaded the girl at the customer service desk rang me up and scanned the app, she said it wasn't working. She called someone to find out why and they told her it's only on the frozen turkeys, not the fresh turkeys. The turkey we got said fresh but it was for sure frozen. You could hear the crackling of ice as I placed it on the counter. I asked why the cashier would be promoting this if it were not on the item I got? She clearly felt the turkey was frozen. I requested they give it to me at the discounted price since she was false advertising the promotion. The girl at customer service said she couldn't do that and said even a manger couldn't do it. It was pretty much a waste of my time downloading the app and sitting there arguing with her. This location has horrible customer service and they lie to your face even if they know they are wrong. They sold me a frozen turkey that said fresh and wouldn't give me the frozen turkey deal. Do better Vons! read more

I used to like to shop at Vons, but the quality has gone to hell. In the cheese section I was looking at Knudsen fat free sour cream, the used by date was 3/17; today is 3/26 why isn't product checked weekly and removed? I bought hamburger there and the next day it was brown, took it back and the butcher said ..ooh that's ok..he's full of shit, he can eat it! I buy hamburger from Ralphs and Walmart and it stays fresh looking until I use it up to a week. Also I like to buy there French baguette, but every time I go there in the after noon to buy it there is never a fresh or soft baguette. I work hard for my money and expect to get quality food when I go to the store.. The shopper should be number one! Also I like to buy there signature Decaff French Roast coffee, how can the price range from $8.99-down to $4.99 and in between. Prices should be consistent!! read more

I love Vons food. I love the Postal Annex in there. The jewelry store by the check out counter had some of the best jewelry for me. It looks orientalist .The only real problem is that the prices are higher than I can afford right now. read more

I love to come in to cons almost every morning. Friendly greeting all the time. Love the atmosphere in this place. Yes, you sometimes spend a little Montebello but you also have fresh fruits and vegetables. read more

I went to this vons on Crenshaw and Lomita in the city of Torrance April 5th but what a mistake worst grocery store I have seen during this pandemic, first the line wasn't moving for a long time even after many people came out of the store , second not only most of their shelves were empty not their fault but they have the rudest employees I have seen , since grocery stores will not let you take your bags inside and I walk with a cane and it is hard to go back and forth to my car I didn't bring my bags with me , when I got to the self service check out to buy my items I didn't see any bags so I thought they ran out of bags , so after paying I left with the cart to go out to my car , at the exit the cart locked the young man there called the guy watching the self service line to come unlock the cart he said no she can't take the cart although earlier I saw other people were going out with their shopping carts but they had vons bags so I understood that I had to tell them I needed bags and I should have bought them at the self service check out so they let me go out, Since I have many bags in my car , I told the young man I will go get my bags and will leave the cart by the exit door on the side , he said when you come back you have to go back to the line to get back inside and the lady who was cleaning the baskets told me you cannot take those either so I had no other choice with my cane in one hand I picked up my groceries and left luckily not too many items but not easy to walk with hand full of groceries and a cane , in other stores like Trader Joe's not only they give out bags they even help people to their cars if they need help , I will never go back to this Vons read more

Way over priced, produce is not the freshest. The cake topper is the rudeness of the associates. First time trying this store and it was definitely the last! read more

I am so glad to see that I am not the only one who use to shop here and will not anymore. Previous comments are exactly my experience here the last month. And yes, the Asian manger or if he even is one is so rude. I will not shop here anymore and when this is all over I will be writing a letter to their Corp office letting them know my experiences. read more

This place has more variety than Trader Joe's. The club discounts are pretty great. Customer service has ranged from good to great every time I've been there. I took away one star because the ground beef patties that I bought (2 in one pack for $3.71) are almost inedible. I don't know what they mixed in with the ground beef, but maybe they used too much. Perhaps they ground in all of the worst cuts; I'm not sure. I split one raw patty in half using scissors because the spatula that I usually use to split ground beef couldn't get through it. After cooking it to medium, I chewed and chewed one bite for a good minute or so until it had the consistency of thick rubber before spitting it out. (I'm in my 20's and have all of my teeth, by the way.) Von's, please fix your ground beef patties. The chicken's been great, though. read more

I shop at Vons often, but no more after today. I needed lemons badly and saw they were selling them at $.99 each. I bought one. When I got home and cut it open, there was a tiny little piece of lemon - the rest was pith. Really Vons? Your prices are higher than Ralphs and Trader Joes and your produce is far inferior. I am not coming back. read more

To: Vons General Manager Your meat section sold me a rotten meat today. I bought a pack of stew meat this afternoon at Torrance store. When I opened the plastic cover, I found half of meats were blackened, which were skillfully covered by fresh red meat on top. You are just about losing a royal customer, who has been shopping for past 25 years. If you want trace what had happened in your store, I give you a receipt number: 08/18/17 12:43 3517 3 129 0860. I'm very upset. Call me and explain what has been happening at Torrance store. read more

This place is great.....for funerals. That's the ambiance this place puts out. The lighting is dim and it has just a downright depressing atmosphere. It even seems like most of the employees hate working here. This is the nearest supermarket to me but I usually avoid going here because the customer service and atmosphere are so bad. I recently stopped in to buy groceries. The check out clerk had a lousy attitude and acted like she was going out of her way to ring us up. Her shitty attitude coupled with the morgue like feeling I get when I go in here will guarantee I'll drive further down the road to buy groceries. If you need to a place for a funeral though, go here. The atmosphere is right and you can grab a sandwich and shampoo during the service..... read more

do not use the curbside pick up! when i ordered on line, they subsituted half of my order even though i didn't check "substitute items ok". i had them come back out and return the items to the store that i didn't order and was told the manager would call me about my credit. i hadn't received my phone call, so called the store and the manager is gone. i was told that there was nobody in the store that could issue my credit. what???? they also charged me for 5 bags, which i only got 3 and they took one back with my returned groceries. no credit on my items that they took back into the store, no phone call about the credit, and was overcharged for bags that i didn't get!!!!! no management on site after 12:30 pm. do not use this store!!!! poor management and terrible curbside ordering when they just choose items for you that wasn't ordered on line. read more

This Vons location has poor customer service. There is a special price on some no name brand frozen turkey for 47 cents a pound as long as you spend 25 dollars minimum. Well, they are out of this turkey. The meat dept. person says to get rain check. I go to the check out line and the supervisor says there are no rain checks and they will get more tomorrow. I then ask the checker do I get credit for my groceries over 25 dollars for the turkey tomorrow. She says you need to ask the supervisor tomorrow. Ralph's is so much better... read more

I bought some groceries last night from Vons Torrance, Crenshaw blvd. One of em is a bottle of Tomato Juice and to my surprise it's expired by a month!!! It's a good thing I checked the " best by date" before opening it!! Now I have to return it tomorrow because it's almost 11 pm! What a waste it time!! read more

This store has the worst customer service of any store I've ever had to deal with. So many wrongly priced items its a joke. I stopped shopping here because I got tired of being overcharged for things and not finding out about it til I got home. I don't know if this is typical of all Vons stores but I'm done with this particular store for good. read more

Every time I go into the store people are friendly and kind. The store is clean and they're so helpful. Also, the manager always answers my questions with full attention when I call asking about a product. Plus they sell spiral hams. read more

I don't live in the area but on Friday July 2nd I was in the area to see some friends and thought to stop by Vons and get some flowers and bake goods for my friends to enjoy, well I was really disappointed to walk in and as I was looking around I heard a loud voice from behind me of a male it grab my attention cause he has an accent maybe Irish or European not sure, I thought, omg this guy is crazy yelling at his wife or girlfriend in the supermarket, but to my surprise when I turned around, it was two Vons employees and from the looks of it the guy sounded like he was a manager? or supervisor? and the poor girl OMG I thought WTF I would of slap him by now, he was really rude and I couldn't understand it well cause of his accent but he said it loud enough to hear when he told the girl "YOU WORK FOR ME NOW!!" and the girl just burst out crying,,, the guy was so unprofessional, I waited to find out if the girl was ok, but she must of felt like the whole store was staring cause she ran towards the back so I do hope she is ok.. this is so wrong in so many levels, I can not start to understand how VONS can have a manager or supervisor with that kind of attitude and way of working it just gives VONS A bad name and reputation. I called later and found out his name and when I asked to speak to him he refuse to take my call. because of the holiday I didn't get a chance to write this sooner but I needed to let someone know, this is not the way to run any business no matter how many billions of dollars the company is worth cause it takes customers like myself to make sure this doesn't continue weather the company is small or not. he was unprofessional, rude, and to make another employee cry is just harassments, that girl, she should report it to her union rep or the labor board wish i would of got her name, she seemed so nice, yet scared she was medium height curly brown/blondish hair a little on the heavy side, but it could be the uniform any ways, someone needs to reprimand this guy who's name is "Ian" read more

Jose, the Assistant Store Manager, was kind, professional and responsive when I shared a concern of mine. Thank you!

Mostly everyone at this Vons is so nice and friendly except the women who check you out! Lol I swear they look so miserable all the time like they hate their job. They don't try to hold a conversation and for sure won't give you a smile. Everyone else throughout the store will greet you say hello from the bakery to the deli to the people who stock even panda express. But if you're trying to get good service from the checkers it will never happen. The layout of the market is kind of weird it is very hard to find items but if you asked somebody walking around they will gladly help read more

Dayum, son! You did it! That's a lot of groceries! The security guard was hilarious! It's okay that you don't sell, magnets! Thanks for the decades of food! Have a good lyfe, y'all! read more