When it comes to buying gift cards from Vons look out. I received an Amazon gc for Christmas that is not usable with part of the redemption code removed. I took it to the location on Crenshaw in Torrance to speak to an employee or manager about the card that with came with a receipt of purchase. They gave me the phone number for the Safeway gift card department and I have been given nothing but the good old run around. After 3 attempts with them I phoned Amazon and spoke to a representative giving him the 16 digits at the bottom of the card and was told it was not a valid card. What a rip off and Vons did not even have the decency to offer a resolution or even one of their store cards. I'll will be shopping elsewhere from now on since they need step it up some and have some consideration for longtime customers. read more

First off....this is a market...has food, supplies and an assortment of extra side businesses.....If you do not like this place (employees or pricing) do not support. I have been coming here for years, and up until the world ended, I was here almost daily. the staff is friendly, enjoy banter, and always helpful. They know my family by name and there is never an issue. I have been in other markets and they all seem to have their own personality....if you dont like this one, just dont walk in. the only place I have my mixed reviews on is Starbucks in the store, just get a weird vibe from the staff, but that could also be me. the floral manager, Tami is AH-MA-ZING!!! Always a pleasure to deal with and we even let her pick the flowers for us weekly for our dinner table. All the managers are great and always ask how we are doing....in this trying time of bullshit, they are stepping up their game to cater to everyone and try not to take the crap of the lame. I watched it last night with a man just looking for a fight, they stepped in and stopped it right away. If you go in and just start talking with them, they are cool...oh, they also have lots of food there. read more

We've been shopping at this Von's for many years but lately, on the last 4 visits, we notice the same guy, young African-American, standing in the sparkling water aisle. Always next to his cart as if he's going to restock the drinks, but each time we see him he's standing there doing nothing To make matters worse, he blocks the aisle and makes it inconvenient to get past him or to get the drinks that we want. We wanted to get some sparkling water but don't want to try to get around this guy. We did all of our shopping walking by a few times waiting for him to move and this guy was STILL in the aisle blocking the drinks. So we had to excuse ourselves to get him to move out of the way so we could get our drinks and get past him with our shopping cart. I guess good help is hard to find these days but this guy is a total waste of time and money. Fire him. read more

The pharmacists here at this location are just amazing! Peter and Christina make sincere efforts to get to know their customers and offer valuable information about your medication if it's new to you. I never feel rushed why asking questions about my medication or recommendations on what preparation I need to do for flu season Additionally, they make sure I'm up to date on all my vaccinations, including the Covid-19. Sometimes it's funny watching Vons shoppers walk by the pharmacy and yell out to Peter and/or Christina to say hi or vice versa. Thank you Peter and Christina for being excellent pharmacists! read more

AVOID, especially the deli section. They charged my card multiple times but kept telling me that the payment wasn't going through. I got yelled at, repeatedly, by an old lady wearing an apron. She pointed at me and accused me of swiping my card wrong. Her exact words: "IT'S HER FAULT!" Sheesh. A manager eventually came. Also rude. Turns out the mistake was on their end because they rang it up wrong on their system. Later found out they charged my card multiple times like I suspected. This whole thing lasted about an hour. read more

The cleanest ,well stocked Grocery store I've ever visited no joke! It was an absolute pleasure to shop! We need all stores to follow suit!

Boo!!! I came in this morning to find both types of FEDERALLY RECALLED TUNA not only stocked on the shelves & end caps but BOTH ON SALE PROMOTION! I mentioned it to the store clerk who is manning the managers Station at the self check out . He kind of shrugged his shoulders and said we haven't gotten the memo yet ! I said you're kidding me ?????Google it read more

Vons - This tuna is on recall the store had it on sale! I told the clerk ' this needs to be pulled he said " we haven't gotten the memo yet" - Grocery Near Me - Torrance, California

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Von's is great. The Pharmacy WAS great. I don't know what happened but those poor pharmacists and assistants are running around like mad. Why are they understaffed? Something is certainly not right with the way they are provided this pharmacy with the ultimate care and staff needed to take care of their patient properly. I see those people behind the counter running around and sweating and it's really sickening that they have to work under pressure as they do. Who is the damn corporation that decided to cut their staff? That company should be fired. This is truly an inhumane shame. read more

BEWARE of their "30% off Wine Sale." Total bullshit. Basically normal prices marked up 30% to some random price (I saw one that ended in 14 cents) then back down 30% to the price they actually want to sell at, usually ending a .99, of course. I felt totally duped. I want to file a complaint to the Federal Trade Commission or someplace. Vons / Safeway / Pavilions is now banned for wine for me. Shame on me for not insisting on seeing actual prices first. I'm sticking to Trader Joe's for wine at this point. read more

The dirtiest deli ever. And it isn't just an off day that the staff was having because I've experienced uncleanliness on multiple different occasions. This time I decided enough was enough and took picture as proof. As you can see below, there's a tray sitting on top of the entire potato wedges section! The bottom of this tray has touched countless counter tops and who knows what else. Also in the photo, barbecue mixed in the chicken tender pile because they use the barbecue equipment to grab things that aren't barbecue. HOW IS THIS OKAY? the very 2 thing I wanted I couldn't get because of this. And unfortunately I will not be eating from this Vons ever again, I prefer to drive out of my way to attend one that cares more about customer satisfaction. read more

Vons - trays of food in a buffet - Grocery Near Me - Torrance, California

I recently received a package that I did not order from Vons Instacart in Torrance on Crenshaw and Lomita and it was charged to PayPal which I did not authorize. I have repeatedly answered the same questions from Customer Support but they have not taken care of the problem and they locked me out of Instacart. Somehow Walgreens notified me of the delivery too and they are not even owned by Vons. Vons admitted the website was having problems that day but they have not responded. read more

The store manager at this store is rude and not professional at all. We went to this store last week and the person I was with had a face shield on and the store manager said that wasn't good enough. She told him she had a medical condition that prevented her from wearing a mask so he said he wouldn't help her and she had to leave. She call the Corporate office and spoke to the district manager and he said he was sorry for this and she should have no issues with her face shield. She went back to the store this week and the checker in the middle of the transaction stop the order and said she didn't feel safe helping her without a mask (she is still wearing a face shield). She asked for the store manager and when he saw her he was rude and wouldn't help her. At this time the young man bagging the grocery had no issues helping her and the lady she helps, but the checker told him to stop helping them. She goes to this store because her job is to help an elderly lady who cant see really well go grocery shopping. This is the lady's store she likes to go to. My Tia offered to stand away so they can finish her order. Well the store manager ranted about his employees safety not one person was cleaning the check stand or verifone. This is sad when the store is now only accepting certain mask and not allowing people with health conditions to wear an alternative mask. I work with people in a similar setting and I would never treat my customers like that. This is truly upsetting and I hope Vons takes a good look at how they are treating their customers. I'm not sure if this is the behavior only at this location but I will be sure to let everyone know about this location. read more

I like this Vons - it's HUGE. It is a hybrid in that it has everything you could want: Starbucks, RX department, Florist, Panda Express, Wells Fargo ATM, and expanded food sections with an array of choices. It's NOT worth shopping at Vons if you don't have a club card, or are not a member of Just-4You coupon program. The California market is very competitive, and the overall pricing at Vons is 'average' relative to other food stores. What I really don't like is the way that the tags suggest a particular price, but after you read the fine print (4 font) you realize you needed to buy 2-4 units of that selected item to get the special deal. I was happy to find a bottle of wine I liked, but when I got to the register the checker told me I needed to buy 4 bottles to get the price I saw, a little deception in my eyes, so BEWARE, read the tags very carefully. The store workers are all very nice and there is plenty of parking, as it relates to the typical Vons food store, this is as good as it gets. read more

This grocery store has a disgusting meat department. The entire back of the store smells like rotting meat, the test of the store seems ok though. read more

The lady who took my item in my car has no knowledge Item is missing. She keep going back in and out of the store for my items missing she did not review my invoice and still item not found she gave me different brand and size take note looking for girls and she give me diaper for boys Concentrate lady. read more

This Vons has the absolute worst customer service from top to bottom. The Starbucks inside has the worst employees out of any Starbucks I've ever visited and I've been to hundreds. These guys hate their jobs and have the worst attitudes towards customers. They close at 8pm but don't try to order anything after 7pm. I was told they couldn't make coffee at 7:15p several times until I asked the manager if this was standard practice. It was not. A week later a different employee told me they were closed at 7:30p. A straight bald face lie. The hours were the same. After asking the manager if the hours changed they offered to make my drink. Wtf/smfh When I attempted to inform the supervisor how their employees were treating customers, the supervisor couldn't be bothered and couldn't care less. Horrible. read more

Bad meat from there yet again. My husband bought boneless skinless chicken breast yesterday with a sell by date of today. Opened it up tonight for dinner and it smells really bad. This isn't the first time we've gotten bad meat from there. It's close by the house, which is why it's always a quick stop on the way home for dinner stuff. This will definitely be the last time we shop there. Instead we will go out of the way and stick to Ralph's on Rolling Hills Way! read more

Everybody working here looks sad ,even the Pharmacy people! I use to like the deli section but the people have attitudes. I rather just shop and go and don't talk to no one .When this store was first open the people were so friendly, even when it use to be Smith's many moons ago. read more

Cashiers are rude and have no people skills. Typical of unionized labor that practically can get away with anything because they're protected by their collective bargaining agreement. I believe this store has eliminated their "box boy (or whatever the politically correct term is these days)" position. So not only do they force you to bring your own bags or pay for theirs, the cashiers struggle to bag everything. Lastly, how does a retail store of this caliber, not have portable handheld price scanners? If you have large items (such as a case of bottled water, do food, etc), they require you to lift it out of your cart and on to the conveyor belt to ring it up. This seems real efficient. If you don't do this, the cashiers rudely tell you they need the items to scan. Might as well just shop of Wal-Mart. Similar service, cheaper prices. read more

This store and staff are great! We have been coming here since we moved in the area. The staff have made it a point to get to know our family and are always so helpful! Yazmin, Kevin, and Rod have made it a point to make our shopping experiences exceptional. read more

Vons gets another negative review from me. I had an employee literally stand there and watch me while I decided on eggs. There were several cases that had broken eggs and I kept going through till I found a good bunch. You can tell the display was picked over. You'd think that someone would have checked to restock or at least fix the section. Other areas of the store looked nice. When I walked away the employee followed behind me. Are they expecting that I will run out the door with a hand basket full of groceries? Thanks Vons for making me feel unwelcome. I hope another chain gets all your business. read more

I got a sandwich here today! Pretty cheap--$5.49 for a regular sized, choose your toppings. The employee helping me out (Victoria) was so insanely great and friendly. You go, Victoria. Sandwich was good too. Very satisfied. read more

Vons - fairly long lines at about 7PM on a friday night - Grocery Near Me - Torrance, California

While ringing up groceries, I politely asked the cashier to type in my member number. Although they disinfect the pad often I did not want to touch the keys on the pad during the pandemic so I asked him to type it in for me, but he was not paying attention and I had to ask him three times. He also started taking groceries from the next person and ringing it up onto mines and adding it onto my bill. WTF? Also, can the worker in the frozen foods section mind his profanity when cussing out loud for other customers to hear. I'd rather hear nice background music, not his vulgar profanity. read more

I have been ordering delivery groceries from this Vons for about five years now. They do usually run out of items that were on the list, they have forgotten to deliver some of my groceries (once all my refrigerator and freezer items were not delivered). They are good about reimbursing your money but they won't resend items that they probably left on their truck by mistake. During COVID though they have really fallen short. At the start of it all you couldn't even get a date for delivery, they wouldn't book past the current week. I gave up and started going to the store, even though I am up in years so a higher risk factor, but what are you supposed to do? Recently, I tried to order again and was happy to see that they were better with their delivery dates. I scheduled a delivery time and ordered my groceries. On the delivery day, no one showed. When I called they said they had no way to contact the driver (seems odd this day in age) and just keep waiting nothing. I e-mailed Vons in the morning inquiring about my order and they replied that "Due to unforeseen circumstances my order had been cancelled." Really? Is that how people do business these days? Where is the integrity? People want to hear, "Sorry about that, we'll get that order right over to you and waive the delivery fee." Very disappointed in their customer service or lack thereof. read more

Website is terrible. Asks for login and when you click forgot password asks you for password again to log in. When you click create new account it takes you to the sign in page. Only positive thing about this place is that they have a good system for the checkout lines. Only wish they had an express line for 15 items or less. read more

I've been coming to Vons for years! Like literally my whole life. And I was very displeased today, as a customer whose been coming here for years I was disappointed that as I was waiting in line for the meat department they closed while myself and another customer were still waiting. And it's only 6:55pm. I work at a store/market myself, always on a closing shift, so I know how it is. At my store we never close while customers are waiting, even if a customer is pulling up as we're about to lock the doors we will still help them out, because we understand how it is. And it was rude that as we were waiting in line neither employee informed us that they would be closing b4 we were served. Highly unprofessional. read more

I write this review, hoping that no one else has to experience what I experienced. My name is David Boyd. I was going in for my second covid vaccination. I frequent this store often. I was hoping that my memory would serve me correctly in regards to the busy times at the pharmacy. When I arrived the pharmacy was very slow. I thought to myself. My memory has served me correctly. No one was in line the phones weren't ringing off the hook. I approached the pharmacy counter. And was meant by a young gentleman. I advised him I was there to take my second vaccination shot. He asked me for my insurance and ID and handed me two forms to fill out. I did what I was instructed to do. This took 20 minutes. I then waited another 10 minutes standing there. Then was asked to sit down in a room and wait for him. After waiting another 20 minutes. I got up, advised I needed to use the restroom. The restroom visit took 5 minutes. Upon my return from the restroom I noticed that the pharmacist assistant had taken in another patron into the room I was asked to sit down and wait. I noticed the young patron had his arm sleeve rolled up and he was ready to get a vaccination or a shot of some sort. This was really concerning to me as this young gentleman was not there when I was present at the pharmacy the whole time I was waiting. So in a doration of 5 minutes of using the restroom. Another man came up and was very nonchinately brought in paperwork filled out and ready to take a shot in less than 5 minutes. If this doesn't disturb anybody else other than myself I'm writing this in vain. read more

Just stopped by for great customer service from Diana B. The bakery manager along with bakery specialist Marciel. Very beautiful display case with their cakes and tasty treats. Also bought a few things and received excellent customer service from Shophia front end cashier. The store manager was also a delight to talk to. Clean, friendly and was out in a timely manner. Thank you to these wonderful people at this vons, I'll be back to see them again. read more

Different price!!! OMG. We always should check up our receipt!!!. I bought lemons yesterday but my receipt and posted price different. I paid more. They only refund the money anybody don't say sorry when I complained customer service. Even cashier was really very rude she said only "Pay or not?" like that. That time around 5pm express line. Finally manager came and apologize me. I asked why is the price different? He told me it will change the midnight and human being. Is it make sense? read more

Love this Vons. Plenty of parking, plenty of shopping carts and no one uses the self checkout so I never have to wait in line. Not only that, they always have the best beer selection since the store is much bigger then the other Vons in the area. read more

I come in here pretty often for my grocery needs. This Vons is run VERY well. The store is always clean and everything is pretty well stocked. The employees are usually pretty nice as well. I'm always in and out of here in a good amount of time. It's also nice to see they brought the self check-out back. It was gone for a little while due to theft. read more

Unfortunately for me, this is my default store for grocery deliveries. It has the worst customer service. They've blown off my $200 plus delivery orders numerous times with no call back. Someone in corporate should take note. I called once & the lady said we're busy on weekends so sorry. If we can't make our promised delivery too bad! For real? No wonder Amazon & Walmart are taking over the grocery delivery business! Good luck VONS...u may be the next Sears! read more

I have been shopping here for over 20 years. Since the pandemic service has become afwal. Yesterday I was charged 14.00 for 1 green pepper. Lucky, I had saved and reviewed my receipt and discovered. I needed to waste gas, drive back and resolve. CHECK YOUR RECEIPTS. Auditing the checker can be challenging while trying to make sure they pack your items correctly however this will now be my practice. read more

This 5 star review is for the Pharmacy. Peter and the pharmacy staff do a excellent job of providing pharmacy service to their customers. They provide great counsel on prescriptions, communicate extremely well and always have the customer's best interest in mind. Although they are very busy, they're very patient and answer all questions. They even administer a wide-array of vaccinations which is helpful. My family is concerned over the impending strike and hope the parent company can work out an amicable contract with the pharmacist staff as they are deserving. read more

What I was sitting at Sam's club I was hungry trying to decide what I want to eat and what by bazan Will behold the Vons chicken fried chicken is lit but you see got the baked beans potato salad any Starbucks iced tea next door happy Saturday everybody read more

WOW! 3 reviews in one day and within just minutes between each of them! I'm totally breaking all my typical rules today! And the short reviews just keeps on coming! Check this tiny one out! VONS! SUPERMARKET! Haven't you seen them around? They've been around for a VERY VERY long time! So please get your head out of the sand and get with the world! Buy all the groceries you need here! (Only after you see their weekly ads!) Sometimes the ads offers terrific discount deals! Only purchase regular priced items when you don't have a choice... Very clean, very nice, and very popular! (most of the VONS are pretty popular!) Friendly service, reliable cashiers (have never been gipped on any of the specials that they offer! Albertson's gipped me before and gave me a wrong price) VONS is one of my more favored places to shop other than Trader Joes, but you guys know me... as long as the ads tells me cheaper... that's where I will go! So... OBEY THE ADS!!! read more

Is this store closing? Many shelves were empty. They were even out of salt....that's how bad it was. This isn't the first time this has happened. Makes me think that the store will be closing. I asked two of the workers for salt hoping they would bring some out but neither one offered. I wont be shopping here anymore. read more

Came to have lunch at Panda. As I was sitting down, a tall white middle aged man who appeared to be the cart retriever was talking inappropriately about customers to another employee. He then started to clean up around where I was eating and pushing in the chairs around me for no reason. The gentleman eating next to me left his area clean. The rude cart retriever states to the other employee eating her lunch, while looking at me "Man, I can't believe some people, I wonder how their houses look if they eat like this." Totally rude and uncalled for. I never shop here at Vons because their prices are ridiculously high and the white cashiers are very racist. read more

I've been coming to this Vons since I was a kid. Over the years, it has been remodeled and it has definitely helped business. The new renovated market is HUGE! Huge selection of produce, large aisles, easily labeled, and it is always kept clean and organized. One major plus is the Wells Fargo bank inside! Although there is a Wells Fargo across the way in the crossroads center, it is pretty convenient! They include a florist, pharmacy, and even a Panda Express, if that's your kind of meal They also have a postal office where you can drop off your mail or send out packages I personally didn't use either service, but instead I used their fax machine (mine broke) for a cheap price of $0.20 I would say the produce is a bit pricey, I rather go to the farmers market or even whole foods considering prices are about the same, but prices are pretty average compared to most. Being a club member is DEFINITELY a benefit, I save anywhere from $5-$15 a visit being a club member! Totally worth it, and no fees to join! Local and close to home, will definitely be coming back as usual! Oh and it's open late until 1AM for those late night visits! read more

It's a shame that you have grown men doing a beer run in front of everyone. I can imagine their life and morals. Get a job! read more