I,m not loyal to any grocery chain I normally shop where the price is best for what I'm looking for but this place needs to pull it's employee's away and let them know that if we loose enough customers we are gone and you will be unemployed. I was looking for some meat they had on sale and rang the bell at the meat counter for service.The only service I got was lip service the employee asked me If I rang the bell as someone who looked to be a manager emerged from the back,them i was told "I,m right here" twice instead of wanting to know what I needed.Which he later informed me there was no more. So needless to say I'll shop else-ware from now on. This place needs a Manager who understands Customer Service. Take the ring the bell sign down if it pisses your employee.s off. read more

Vons is usually one of my favorite stores I asked the manager politely where the bank was located (because i'm from out of town) and he looked at me like i was stupid and barked in my face that the bank was closed. I had no clue, since google told me it was open. MY HEART IS BROKEN VONS WHAT IS GOING ON also when i was using the ATM i could clearly hear some employees talking trash on a customer that had been seen walking around the store. I hope i wasn't talked about today!! read more

Had the worst experience at this store. My mom is a Dasher and I usually help her out. This time we were doing an alcohol order at Vons. Since I am 20, underaged, I had my mom accompany me. My mom showed her ID and I was going to do the whole pin pad process because I was holding the phone and we had to input the numbers Doordash was telling me to, I didn't really think about it. The cashier told me I couldn't do the transaction because I wasn't 21, which of course I understood and I told my mom to do it instead. Since she doesn't speak English, I was translating what it said on Doordash to do, as to which the cashier begins to tell us that I can't help her because I'm underaged. At this point I started becoming frustrated but I kept my cool since she was correct that I am underaged. After my mom was done inputting the numbers, I asked her if she could remove the sales tax since I had noticed she didn't remove it and my mom couldn't tell her due to the language barrier, which was required by Doordash. She begins to tell me that she is unsure if they take off the taxes for alcohol orders and she goes on to ask for assistance by another colleague. The other colleague said she was also unsure so I chime in and saying we have done several of these orders before and usually if the Doordash app tells us to ask to take them off, we have to let them know. Thats when the cashier began to be rude and proceeded to tell me that "just because it says on the app doesn't mean it's the truth" and that "I can't chime in because I'm not part of the transaction." My mom and I started getting frustrated. However the cherry on top was when the cashier asked if we wanted a bag and I responded with yes and she again started to begin with the same tangent, that I can't be involved in the transaction. It honestly seemed like she was finding anything to scold me. I understand that I'm underaged, I can't purchase it. However being rude to me and excusing her behavior with "it's against the law, I can go to jail." is so demeaning. I was cooperating with her, my mom had told her that she'll do the transaction, and the cashier kept repeatedly finding new problems to scold me over and over again that I couldn't be in the transaction. I'm under 21 and it's illegal to buy alcohol, however it's not illegal to translate and help my mom and it doesn't give the cashier the right to disrespect me and belittle me. She was out of line and then became surprised when my mom and I left angry. Do better. read more

Wow, Double discount weekend at Vons Torrance crossroads. 20% off all 6 packs of wine mix or match read more

Vons - Grocery Near Me - Torrance, California

This Von's has the worst management for any grocery store in this area. During these hard times, they have not had any produce, bread, eggs, or canned goods. The shelves have been empty for at least a week and a half. I been to Ralph's and Asian markets and they have plenty of stock. What's going on here? read more

Usually I write to the store first, but the attitude has convinced me no one gets it. Since the remodel some years ago, the used-to-be-really-great bakery is no longer, only the donuts are still good, haven't tried all but most of the baked goods aren't, they are sticky, dry or tasteless. The used-to-be-great produce is high priced and often poor. Yesterday, I'd swear in court the ratty green beans are the same (slightly reduced) pile I passed on last week (I should have tagged one to check next week). They carry an increasingly small variety of items and more often, their own inferior brand; their salsa is a waste of a jar, their cola (Refresh) tastes flat when opened and their sparkling water is far too sweet, tastes like sugar water (and little sparkle). Last night I wanted frozen dinners, the prices were a shamble and displays are stuck on the windows so you cannot see inside the cases*. I gave up, I'll stop at TJ's tomorrow. The names of produce on the shelf label did not match the names on the produce (several), the lighting in produce is that low romantic you get in nice restaurants, but not conducive to picking onions (also old) or zucchini, the low shelves now used to arrange produce makes it harder to pick through (and you have to) and results in more bruising of fruits and veggies. The music loud, the check stand belt wet... the arrangement of items so chopped up things are hard to find, frozen fish are not with the frozen foods, sunflower seeds not with snacks.. rice cakes (high sodium) are with healthy food not other snacks ... They have gone in for the big family shopper, adding to the single item price to reduce the multi-item price, problem is I don't have room for 4 gallons of ice cream and 10 packages of frozen cauliflower hearts and I'll never use two restaurant size bags of Padrino's chips before they go stale. I end up not buying instead of getting the "deal". They have a nut island, why? I used to like this store. Pity And the Panda, food tastes like it sits out all day... I've seen them drip water from the warmer into the new food as they stir the old food in. *When I commented to the checker he told me "you just bring those right up here and I will check the prices for you!", like it is convenient for me to load the cart with the things I might buy and take notes on which ones are on sale and which can be combined for the sale price and then... will I return them all? How about just putting the prices up, eh? read more

CaMe In To piCk uP a CoUplE oF Items WhIle VisTinG A frIenD . I aM Wowed , thiS StOre Is BiG , VerY BiG. And ThEy Have EverYthinG . A UPS iNsiDe thE sToRe and a Panda Expees to tOp iT Off . WorkErS noT to FrieNdLy is the Minus a StaR. read more

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Tried to set-up delivery from Pavilion's. Referred to this Von's outlet. Accepted. Set-up account. Navigated screens/ordered. No ability to communicate precise substitution preferences. Grudgingly accepted. Chose 6-8 PM two hour slot. At final check-out, slot eliminated - replaced with one hour 8-9 PM slot and delivery fee was doubled. Grudgingly accepted. Cell # for texting asked and provided. No texts received. At 7:17 PM, received email stating order picked and (cryptic) substitutions made. Accepted. ORDER NOT DELIVERED. Customer service # closed for the day. Emails sent but received only automated acknowledgment responses. Called customer service the next day and told order picked but not delivered due to either "IT issues" or "store staff shortages". This string of events indicates utter incompetence - no execution, no communication. Patently unacceptable. read more

The manager at Starbucks inside this Vons store her name is Emma is just unreasonably rude! To customers and her employees. One day I came in for some coffee and she was yelling at her employee in front of customers. I myself worked as a cashier before and never did my manager/supervisor yelled at me in front of customers. My fault or not. I felt so bad for the employee. read more

We started shopping this store because of all the problems we had at the location at 7 Peninsula Center. Its more likely to have things in stock, but you have to be careful, very, very careful. Vons used to be a great store, but they've gone steadily downhill since Albertsons bought them out. More than once, I've found items that were expired on the shelves, and not on discount shelves, sold for full price. I always check the meat expiration dates very carefully (from the other reviews others have had similar problems). One time I found buttermilk that had expired A MONTH BEFORE, and reported it to the manager. Yet thereafter I continued to find expired dairy items. But I'd like to share my experiences with their delivery service just so everyone is aware of the problems. First, the prices are often higher than in-store, sometimes significantly higher. In addition to delivery, bags, fuel surcharges, etc. But I became homebound a year ago and had limited options. Generally speaking, the food isn't well packed (I've had heavy canned goods dumped on top of hot dog buns, frozen items left in paper bags, heavy vegetables dumped on top of lettuce, etc.), paper bags often break before you can get them off the porch, and the meat that's delivered often is not fresh. Its an event when an order is complete, items are often "out of stock" including common items like eggs, pickle relish, mustard, etc. But let me tell you about my most recent delivery order. I don't blame the employees, I'm sure they're good people who do the best job they can do under trying circumstances. But that doesn't change the fact that the delivery service really, really sucks, and you should use an alternative service (and probably a different market) if that option is available to you. My last order was scheduled for Saturday 5 - 6pm. I had deliberately included a small alcoholic item in the order so they would have to get my signature because in the past, despite asking that the driver knock on the door loudly, they hadn't done so. They often arrive earlier or later than the scheduled delivery window, drop the goods and go without knocking. Well, despite requesting in the driver's instructions that they knock loudly on the door, and leaving a note on the door, never got my delivery. The driver later claimed to my family that he had banged on the door. I had no problem hearing Amazon knock the day before, or the missionaries Monday morning. I had turned the TV and computer volume off, I was checking the front porch every 15 minutes well before and well after the delivery window had passed, and no sign of them. But okay, let's assume that that was just a mistake. We had delivery rescheduled for Monday between 5 and 7pm. We'd reconfirmed the delivery time Monday morning, and made sure they had the home phone number. From 4:30pm on, I was either in the front yard, the entryway, or sitting at a dining room table not 15 feet from the front door. I checked the front door every 10 minutes. And I sat there until 7:45pm, 45 minutes after the delivery window had passed. Nobody showed up until nearly an hour late. That was all bad enough, then I started going through my order. First off, they were "out of stock" on sour cream. A big store like this runs out of sour cream? Then the Romaine lettuce I had ordered wasn't included, instead I got some other kind of lettuce instead. That's more annoying given I was expecting two big heads of Romaine and I got two tiny heads of lettuce that wilted overnight, indicating they were something less than fresh. And the package of hamburger that was delivered on August 13th had expired on August 12th. Best case scenario is they kept the ground beef that was supposed to be delivered on the 11th (and which expired the next day, which is not anywhere close to fresh). Worst case scenario, they deliberately palmed off expired meat on a delivery customer at full price. So even if the delivery had been made on the original date, the meat would have expired in 1 day and was not fresh, one item was missing and another item was wrong, with no notation of a substitution (therefore whomever shopped it doesn't know what Romaine lettuce looks like and didn't ask). And they frequently don't come during the scheduled delivery window. This is pretty typical delivery experience, I'm sad to say. I recommend you use another service, like Instacart, and buy from a different grocery store. read more

Time to modernize! This location best add self checkout lanes and brighter crisper LED lighting if it wants to stay relevant. Much potential but currently it's pretty dark inside and there lines are sloooow. read more

Very helpful staff & management. Store always clean. Good produce & ice cream selection. Dennis read more

Oooph. Glad this isn't my local grocery store. Just happened to be in the area again and thought I would run in. This is the 2nd time and both times hardly any cashiers open. Self-serve was closed this time and only one cashier and about 7 people in line and 3 workers standing around talking doing nothing. Probably will avoid this place. read more

I have been shopping at this location for 25 years and the last 5 i would say is horrible! The Managers they get in there think they are CEOs and today was the straw that broke the Camels back for me! 2 dogs walking around and they are affraid to say anything first of all California law states that the only service pet allowed in a grocery store is a dog for a blind person NOT A COMPANION DOG!!! And DAN the douchebag wants to laugh at me and says he has been doing it for 35 years but when i told him the code he got all choked up and says well our legal team says its ok!!!! Well DAN i dont think the health department will agree when i call them nor will Vons Corporate!!! If flipping rediculous to say these companion dogs are allowed where i buy my food!!!! And theyre walking around on the floor!!!!!!! Theyre supposed to be contained DAN read the law!!!!! Ralphs just gained a new customer read more

Very disappointed today. For some reason they declined my elderly mother's credit cards order and delivery. I know she has perfect credit, but also know these things can happen. But she got no help, and no help from management. First she called credit card company #1 and they told her that there was not even a request for credit card approval on record. The credit card company then got on a 3 way call with my mother, with this Vons store and they asked for the manager. All they could get in information that the manager was out, and to try back in 30 minutes. No name, nothing. She calls back later and get in touch with the manager, and he acted rude and like he did not have time for her. The store is nice but I will not bring my business to any Vons market again. I would certainly expect more from management. Took her over 2 hours of time to get her order processed and she won't be using Vons in the future either. read more

do my grocery here while i try to polish off a Side Large order of Orange Chicken from Panda Express. located inside the market. get hungry walking around this huge store. Aisle Extra Wide. Thank God. No worries. aisle hogs read more

I have been coming to this vons for YEARS, almost my whole life, and I have always had a great experience. I came here to write this review because of how Rod, handled a terrible customer with class. These employees have to deal with so much BULL from irate, self entitled customers during a pandemic, and I was so glad seeing Rod put his foot down in the name of safety. So kudos to this store, and how it is needing to operate. Keep doing what you're doing, plus, love the updates wine section. I always come here for different wines all the time now! Oh yeah! And Frank is always awesome! Been going through his lines for years. Love it. read more

I am done with this Von's location. Even the nearby Albertson's is better and I never would have said that before this Vons. The employees appear to be 'dealing with' having to work there for the most part. Few are particularly kind though some are pleasant, to be fair. This morning I was treated to the 'lovely' Alexiz who looked absolutely miserable and mumbled the rote greetings without making any effort of eye contact or a smile. She finished morosely scanning my order looking down the entire time while constantly rubbing her eyes and handed me my receipt. Then immediately started scanning the next order and dumping it on top of mine as the bag boy furiously attempted to get my stuff bagged and keep track of which was which. She looked at him for a moment and the shrugged and went back to it as if to say 'he should bag faster then'. They struggle to keep track of the Just for U specials and when you point out that you didn't get the offer that was promised they make a big production about how annoying it is to have to fix it. Even the management are not particularly helpful. Several items of meat I have purchased here have been on the verge of turning. Where it doesn't taste quite right. I know being a cashier isn't most people's first career choice. I know working in a grocery store at all isn't the dream job usually, I did it myself as a kid. But it's a service you are getting paid for and you chose to do it, no one forced you. How about not treating me like crap or an annoyance for giving you my money. I'm done with this one. I'd would just assume drive to the Vons in Hermosa on Pier just to avoid this one. more than likely though I will spend my hard earned money at Albertson's, Costco and drive to Sprout's just to avoid this store. I'm just done. read more

I would literally put 0 stars but unfortunately that is not an option. This Vons is an absolute joke! Was told by manager and staff we could not have red pepper hummus on our sandwiches yet it is a posted sauce on their very own list of sauces for the sandwich. Then as you proceed to finish the order and receive cups, we went to fill them up with water. All they had was soda and tea, and was told we would have to walk to Starbucks across the store to water, a basic life necessity. Will never be returning to this dump of a store. read more

I have shopped at this location many times. Either they overcharge me at the cash register or I'm dealing with negative attitude from cashiers or anybody else that's employed in the store. Employees are unfriendly and not helpful. Very negative experience every time I go there. Not going there anymore. I truly hope the management gets to read this and make some Corrections... read more

Review is just for the Seafood & Meats counter in the back of the store. The service is beyond sub-par. The only reason why I come to this store is because I live 30 seconds away and am too lazy to drag myself to someplace further. The three (count it, three) times that I have come here for meat or fish over the counter, I've had to wait a MINIMUM of five minutes for someone to even show up behind the counter. Twice, I've had other vons employees walk by, notice that I clearly need some help from someone and didn't bother to alert anyone. Also, the fish here is unreasonably priced. They jack up the cost of the fish, then slap a red tag on it stating it is $1.00 off per pound. read more

This review is for your floral department. They did a beautiful job with the wedding bouquet and all else ordered for my wedding party. So happy they paid attention to detail ...the manager was so helpful and has a very talented staff read more

This is the best Vons I've been to...and lucky for me, it's close to home. It's always clean, well stocked, and most important convenient. I couldn't quite place my finger on why this one is so super duper, but after visiting other chains realized, they really do have the freshest and best priced products. The management here leaves something to be desired, but the people who actually do the work here, are awesome! I like it here because it's consistently reliable. read more

Every morning I come here there is only 1 person at the register and there's always a long line and they never open another register up to help other people. When you ask a manager if they can open another line they don't do anything about it and they say that's the only person we have here. read more

Customer service is not a priority at this vons. Management, You Need To Remind Your Deli And STARBUCKS That Customers Are Important. I was waiting for someone to take my sandwich order, was ignored. Then an employee walked up and was helped before me! ! Then same thing at the Starbucks in your store, I was behind an employee ordering oatmeal in the middle of the day and being so picky about the way it was going to made, took forever to decide on what type of milk they wanted, etc. So ridiculous, all the while I'm standing there, I wound up walking away, and then discovered the employee ordering their oatmeal wasn't even on break yet. Now don't you see something wrong here?? read more

I ran in tonight to grab some sliced deli meat. Stood there for 5 minutes while the two gals working in service deli just did their cleaning up. I got the attention of one finally who told me she's not the one who slices the meat and pointed to the other lady. I looked at the other lady who was chatting with a man who was not buying anything from there and said excuse me I'd like some deli meat cut she sorta stopped for a second to think about it and then said we are closed! Oh really!? Is that why your lights are still on and it's not even 9:00pm. They sure didn't looked closed but I'm guessing she just didn't want to make the effort. Well she lost another guy who was also waiting to get meat and myself. I will not be back to this Vons. Thank goodness I don't live in this area to need to shop here again. You get paid by the hour lady so help out the costumes who are the reason you have this job!! Costumer service two thumbs down Vons!! read more

I give this vons 3 stars because its clean, and the deli is fresh! Yet the guy who does the loud speaker over the store is quite annoying!! He needs to go!! Other then that I love the 5 dollar Fridays!! read more

This is the store I shop at weekly. Been shopping here for over a decade now and much has changed. The only thing I would change is the service deli hours; what if someone wants to stop in before work and get something hot and yummy from the deli?? Otherwise, no complaints! read more

my freind fall down in juice secion and worker pick him up very kind and gentle read more

This vons is huge and they always have what i'm looking for. The employees are helpful and they always have carts available.

Vons Vons Vons!!!! i love that u are right near my casa!!! thank you for being so wonderful to me. I love ur great produce and most importantly your prices!!!! I love using my coupons here!!! Im such a coupon whore so i try to get coupon ready when you have the great deals!! once again!! thank you for always having ur shelves backed and carrying great products.. :) oh and thank god for the starbucks, panda express and yourgurt stand u have in here!!! AWESOMENESSS!!!!! read more

WORST PLACE EVER. I ordered cakes for my sons baptism & they messed them up!!! Total disaster. I thought I made it clear with the bakery lady, she told me and talked to me about everything I wanted on EACH cake.. I got there this morning... AND wow. The cakes were both the same, they spelled them wrong and to top it off my son could've made and designed the cake. It was such poor quality and the cake tasted disgusting. Don't ever come here to buy a cake or have it custom made. These people don't even know what they were doing! read more

It's one of the nicer supermarkets in the area. They did a major remodel and the fruits & vegetables area looks more upscale now. Something about the lighting and presentation that makes it appealing. It's a huge store and it can take a while to get everything you need. There's plenty of parking and there is a Golden Spoon yogurt place in case you need to spoil your dinner with some chocolate frozen yogurt with cookie dough sprinkled all over it. read more

This Vons has everything!! Starbucks, Wells Fargo, Blockbuster (vending machine thing), a beauty shop, dry cleaners, Golden Spoon... I know I'm missing something, but jeez, do you need anything more??? read more

Ordered a cake for my sons birthday at this location. The girl who helped me was very sweet and just made the whole process so easy. Came in on the Saturday for pick up and the gentleman working the bakery was very helpful. We got our cake but we decided that we needed a big cupcake for one of the kids at the party who would also be having a bday soon. So we wanted a little something and the gentleman helped us to get a fresh baked cupcake and had it decorated right there in the colors we asked for. All with a smile... and all while he was multitasking and working on his bakery duties. I say this bc I went to another location in the past and it just felt like I was interrupting their work/duties. So thank you bakery team vons at the crossroad local in Torrance!! You made our day!! And my son loved his cake!!! read more

Right next to my house, cant get a better spot to do some late night drink runs. one clerk knows me, always jokes that whenever im in town I always stock up for the weekend. Great place and very clean read more

I love this Vons location! I go here for nearly everything (groceries, Starbucks, pharmacy, gluten-free items!) and have never had a poor experience. Staff members are always friendly and helpful - especially the pharmacy staff members. This location has a huge alcohol and bakery section... Everyone's favorite things ;) They also have a separate section for gluten-free and organic/natural food products. read more

Went in Sunday evening around 6pm to the Deli counter. We wanted to get a couple pounds of chicken nugget pieces for a party at our house. There was about three left in the bin and asked the lady if more were gonna come up, to which she replied "we ran out". Really? Come on we get these all the time in the Manhattan Beach location, there the guy says ok give me 8 minutes. Stop being lazy! Just lost a customer read more

My favorite part of this Vons is the separate natural foods section. However, this store is too large for its own good and the layout is odd. An endcap with chips on it gives you the illusion it is the chip aisle. Oh no, my friend. That's about 3/4 down. The signage is very small that I miss items and have to walk all over. As for the front end, there could be more cashiers on duty. I waited at Customer Service on a Friday mid morning for nearly 10 minutes before anyone acknowledged my presence. If there was more organization here, better signage, and more attentive workers this would get 5 stars, but I feel the size of this store stretches workers thin. read more

I like this location because some of the women know my family when I was younger and always ask me how they are when I go through the registers. It feels great to be acknowledge by some of the staff. I also love the panda express in there but lately the newer management has been stingy on the serving sizes of their plates. read more